--- description: Review of Gusto Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Gusto | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Employee Recognition Software](/directory/3780/employee-recognition/software) > [Gusto](/software/20428/gusto) # Gusto Canonical: https://www.softwareadvice.co.uk/software/20428/gusto Page: 1 / 169\ Next: [Next page](https://www.softwareadvice.co.uk/software/20428/gusto?page=2) > Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place. Gusto is proud to serve more than 400,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too. Effortless Payroll: Pay your employees and contractors with smart technology. With Gusto, payroll takes just a few clicks. Plus, we automatically file your taxes, help with compliance, and identify tax credits to help save you money you may never have known you qualified for. Time Tracking: With Gusto’s automated time tools, your team’s hours, PTO, holidays, and more are automatically calculated and entered. We even integrate with the latest time tracking software and help you stay compliant. Talent Management: Keeping your team engaged is crucial—especially working remotely. Give your employees a clear path for growth with performance reviews, trainings, developmental tools, and more. > > Verdict: Rated **4.6/5** by 4194 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 4194 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Gusto - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Simple: For smaller businesses with simple salaries, wages, and pay schedules. $49 per company + $6 per employee per month. Plus: For businesses with complex hiring, payroll, and team management needs. $80 per month + $12 per employee per month. Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). $180 per month + $22 per employee per month. Contractor Only: For contractor-only businesses who haven’t hired W-2 employees yet. $35 per month + $6 per contractor per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - 1099 Preparation - 401(k) Tracking - ACA Reporting - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Applicant Tracking - Attendance Management - Attendance Tracking - Audit Trail - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - Billable & Non-Billable Hours - Budget Management - COBRA Administration - Calendar Management ## Integrations (128 total) - 15Five - 7shifts - Accelo - Aplos - Asana - Ashby - AttendanceBot - Autobooks - AvaHR - BambooHR - Bench - Boast - Bonusly - Bookkeeper360 - Box ... and 113 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Employee Recognition Software](https://www.softwareadvice.co.uk/directory/3780/employee-recognition/software) ## Related Categories - [Employee Recognition Software](https://www.softwareadvice.co.uk/directory/3780/employee-recognition/software) - [Compensation Management Software](https://www.softwareadvice.co.uk/directory/428/compensation-management/software) - [Talent Management Software](https://www.softwareadvice.co.uk/directory/371/talent-management-software/software) - [Attendance Tracking Software](https://www.softwareadvice.co.uk/directory/404/time-attendance/software) - [Clocking Systems](https://www.softwareadvice.co.uk/directory/1835/time-clock/software) ## Alternatives 1. [Deel](https://www.softwareadvice.co.uk/software/248344/deel) — 4.9/5 (4267 reviews) 2. [RUN Powered by ADP](https://www.softwareadvice.co.uk/software/422321/run-powered-by-adp) — 4.6/5 (1356 reviews) 3. [Rippling](https://www.softwareadvice.co.uk/software/410674/rippling) — 4.9/5 (4655 reviews) 4. [BambooHR](https://www.softwareadvice.co.uk/software/27196/bamboohr-payroll) — 4.6/5 (3109 reviews) 5. [Paylocity](https://www.softwareadvice.co.uk/software/4537/web-pay) — 4.3/5 (1827 reviews) ## Reviews ### "Great App Design and Use, Support and Bugs Could Use Improvement" — 5.0/5 > **Lenora** | *9 April 2026* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Gusto is how easy and simple it is to use\! I actually have not had a bad experience with Gusto while using their platform. I like that it has it's own money account and it is separated from the rest of the other features. The app is very accessible and you do not get lost navigating it. Tax information and employment information can easily be found as well. > > **Cons**: There are constant times where the app is down and it states that gusto is working to fix it. There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service number. They direct you to use the site. Even when you want to dispute charges. When it comes to disputes, Gusto is the least helpful in that department. It doesn't seem like they actually investigate when your card is stolen. > > When it comes to overall site and app navigation and experience, Gusto has been great. I've used Gusto in it's earlier stages when it offered an incentive for getting your paycheck deposited and allowed you to borrow before your next paycheck. With customer support experience, customer service could use some improvement. ----- ### "Excellent Time Management Program" — 5.0/5 > **Amanda** | *26 February 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use app that allows all employees the ease of time tracking and time off requests. Great customer support for small business management and value for your money\! > > **Cons**: Nothing\! We have been able to set up the app to allow for as much autonomy as we like for our employees to have, while still being streamlined for payroll and schedules\! > > Great Experience\! Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services\! ----- ### "Simple easy" — 5.0/5 > **Anonymous User** | *19 March 2026* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Wide range of selection. And how easy it is to add it to amazon account. Just a click and its add. Or you can copy and past > > **Cons**: So many steps to get in. Seems like every time i need to change my password or do this or that. If i have my face Id should not need to > > Its a fun easy quick way to acknowledge employees for all the do. It makes us feel appreciated alot. ----- ### "I'm a small business with two owners" — 1.0/5 > **Garrett** | *15 January 2026* | Government Relations | Recommendation rating: 0.0/10 > > **Pros**: Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year. > > **Cons**: Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately. > > I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal. This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it. When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone. Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer. The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out. This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods. I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money. If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere. ----- ### "Go For Gusto\!" — 5.0/5 > **Heather** | *26 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Gusto has wonderful ease of use for everyone. It's easy to enroll, navigate, and see everything you need all in one spot. > > **Cons**: The only downside, which is very minor, is you cannot see your upcoming pay. It will show you that it's on its way with a deposit date, but no paystub until it has been deposited. > > Gusto is so much better than the other platforms we have used\! It even has a chat for your company employees. One employee can also have more than one account, if needed, but just one login, making it very easy to use. ----- Page: 1 / 169\ Next: [Next page](https://www.softwareadvice.co.uk/software/20428/gusto?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/20428/gusto) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data