User Reviews Overview
About PayPal Zettle
PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process...
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- Industry: Online Media
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
PayPal the best
I received my money from the company from overseas; it was easy to access it.
Pros
It is easy to use, especially when you are receiving money from other countries.
Cons
the security It always reminds me of security.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
PayPal Here Review
My overall experience is great with PayPal Here, I like the software because it is very convenient and I can charge the customer credit card anywhere as long as I have a smartphone and the fee is decent because it is not too expensive but it is also not too cheap either.
Pros
The software is extremely easy to use and the device that is used with the software is also easy to use. What I love most about the software is it is available on any mobile device and I can easily take payment anywhere on the go.
Cons
The one thing I like least about the software is, there is no ability to upload pictures of a product you are selling to the software. The software only accepts a name for each product.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Not a good platform for health care providers
Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your practice, then this is NOT the company for you. They lock down my account every few weeks. I am a licensed primary care physician in the State of Oregon. They lock down my account regularly due to the clinic accepting Health Savings Account Cards (as do all doctors) which usually only have magnetic strips, not chips. Zettle readers are unable to process magnetic strips and can only ready chips. Magnetic strips require manual entry into Zettle. This locks down our account as Paypal assumes fraud. No matter how many times I call, send them copies of my medical and DEA license, and explain that I am a doctor and this is part of my practice - they continue every few weeks to lock up my money and threaten to further impede my business unless I clear up this presumed "fraudulent" activity. Their workaround is that I should log into Paypal manually every time a patient uses an HSA account and enter it into their online site. Since we use Zettle for inventory management including the inventory of controlled substances like testosterone pellets and RX injectables which is required by the DEA, that would NEVER work. Secondly, it is extra work for my front desk staff that is already hard-pressed to keep up with their workload and has people waiting to check in and out of the clinic. If you are in health care - stay away. This is NOT the company for you
Pros
I can't say that I really liked anything about Paypal. It is a pretty standard POS system but with the inability to track customers.
Cons
No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. Their solution is to enter them into the Paypal screen online manually. This is rather hard when we use Zettle to manage inventory and track P&L on products. My staff is hard-pressed at the front desk to keep up as is and logging into their site every time we need to use an HSA is ludicrous and will completely ruin our inventory and P&L data. It happens every few weeks and then they ask you to "prove" your legitimacy as a business all over again. The fact that you sent them your DEA and medical license 30 days ago is seemingly lost on their staff. You are a pariah! They don't look at the notes and just cut you off all over again. Stay away from this company!!Also, no ability to tie sales to patients which is frustrating.
Top PayPal Zettle Alternatives
- Industry: Cosmetics
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
LOVE AT FIRST PAYMENT! LOL LITERALLY.
AS I STATED BEFORE, "I ABSOLUTELY LOVED THE FACT THAT THEY GIVE YOU YOUR CHIP/CARD READER FOR FREE!! I ALSO LOVE HOW YOU CAN EASILY CREATE YOUR MENU OF PRODUCTS AND PRICES TO MAKE CHECKOUT AND PAYMENT PROCESSING EASIER. (RIGHT FROM MY PHONE TOO)." IT MAKES OWNING A BUSINESS EASIER AND HELPS YOU FEEL LIKE A BOSS WITH CONFIDENCE.
Pros
EASY SIGN UP, PAYPAL IS WELL KNOWN AND USED BY MILLIONS OF PEOPLE. I ABSOLUTELY LOVED THE FACT THAT THEY GIVE YOU YOUR CHIP/CARD READER FOR FREE!! I ALSO LOVE HOW YOU CAN EASILY CREATE YOUR MENU OF PRODUCTS AND PRICES TO MAKE CHECKOUT AND PAYMENT PROCESSING EASIER. (RIGHT FROM MY PHONE TOO).
Cons
I LOVE EVERYTHING ABOUT IT. NO CONS! WHAT'S NOT TO LOVE?
- Industry: Retail
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Easy to use and easy to set up
Really pleased with it. I'm still find cool things that I can do.
Pros
I needed to find a new card reader as my previous one had died. As I have a paypal business account I wanted one which will link direct with my account without having to set up a new payment system.
The software and reader links straight to my shopify account so that I could use the card reader to link to my iPad and set up a POS at the mobile shows I attend. It brought in my entire inventory from shopify.
The software is easy to use and allows easy data to be accessed from the software dashboard showing sales by timeperiods and even go into each transaction to granular levels. You can also refund card transactions from within the software.
you can trigger your payments out to be daily, weekly or monthly to your designated account.
Cons
Note that the reader is really sensitive so do not put your phone close to the reader when entering in payment details or you can trigger apple pay ... yes, I accidentally paid for an order and had to refund it to myself (which was really easy in the software).
Alternatives Considered
PayPalReasons for Choosing PayPal Zettle
My exisiting reader had died and this was a cheaper option.Switched From
PayPalReasons for Switching to PayPal Zettle
Cost of reader, quickness of delivery and low charges for transactions- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great option for inside business sales for small businesses!
The experience I have with PayPal is always amazing. They're safe, reliable, and I wouldn't choose any other software to manage my in store transactions.
Pros
PayPal here was always a tool I used before I grew my small business. It offered simple, easy to use and understand mechanics that some merchant transaction softwares didn't offer. I love how easy it is to use, and especially how quick it is. Most of all, I love how I can incorporate this into my already existing PayPal Business account to always manage receipts, invoices, and history.
Cons
I dislike the amount per swipe percentile. Each business has their fees, whilst there's others out there who are cheaper to use.
- Industry: Education Management
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Worth it if you already use Paypal
Paypal Here App allowed me to process payments in person relatively efficiently. It was important for me to have a way to do this, and Paypal offered an easy solution to this problem. I eventually moved on to other payment processors but it was highly useful to use Paypal Here since I didn't have to create another set of logins and could connect it immediately to my existing Paypal account.
Pros
It's easy to connect to your Paypal account so whatever money you process with the chip reader will be directly transferred to your Paypal account. It doesn't require a contract, which was a plus for me. It's a free software unless you upgrade your card reader to one that also accepts chip and contactless cards. It does have the security guarantees of Paypal, which is a plus.
Cons
It has fees for international currencies. It also becomes a more lengthy process to get your payments if the amounts exceed certain thresholds in a given period of time. Paypal in general has customer service that gets the job done but doesn't really make resolving issues simple or easeful. You also have to execute an action yourself to transfer the money from your Paypal account (after it's automatically deposited there from the processing) to your bank account, so it does add one more thing to do to your list.
Alternatives Considered
StripeReasons for Switching to PayPal Zettle
At the time, PayPal Here App seemed like an easier to implement solution since I was already a PayPal user. Eventually I did switch to Stripe in order to better integrate the whole payment solution into my website and in person.- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Take Credit Cards through your device for products and events - PayPal Here
This was overall what we needed. We have retreats almost every weekend, and sell products at those retreats or when travelling. The PayPal Here app allowed us to scan our products for easy input, add ticket sale options, and take credit cards from the same app. Also, Customer Service worked with us to implement a second device. We can't ask for better than that.
Pros
The iOS and Android compatibility was perfect for us, as we have a tablet and an iPad. The first swipe device was free. Customer Service worked with us to implement a second device. You can add event tickets, as well as products to sell. You can take cards by typing or swiping. The app keeps up with all transactions and transfers the information to your account.
Cons
It was glitchy at times and logged us out often. To take a card manually, you have to pay an extra fee.
Alternatives Considered
Square PaymentsReasons for Switching to PayPal Zettle
We were already using PayPal for our website.- Industry: Computer Hardware
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Most user friendly for accepting in person payments
Overall this app is the most user friendly I've ever used and the usage fees are minimal compared to other apps like paypal here I recommend this app to any small business
Pros
Love how easy this app is to use and love how you can save your product or service by individual selections for easy future checkout
Cons
I can't find anything I didn't like about this app I give it five stars two thumbs up. Every small business should use this app.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
PayPal Zettle is great for on the go
I was worried at first when PayPal transitioned to Zettle but the process has been smooth overall. It works great and I love the customization. Haven't had a problem with it yet.
Pros
I love the reader and all the simple reports it entails. It's perfect for on the go sales. It's super small and easy to use.
Cons
Biggest con is that it has to be charged. The older readers did not so this takes some getting used to.
Reasons for Choosing PayPal Zettle
Paypal switched readers from PayPal Me to Zettle so i upgraded.Switched From
PayPal Invoicing- Industry: Consumer Services
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
My review on PayPal Zettle @surajsingh
It think as far an I know subsequent to utilizing this application for over 5 months, there is no issues with the installments through my versatile which is the fundamental component it doesn't put me down. I haven't explored this application much yet with my own utilization and experience, I can express that in the terms of installment there's no issue. About different highlights, I simply happened to use payment processing and inventory management,, which are likewise agreeable as I would prefer.
Pros
As I expressed above in the item appraising, the most preferred highlights for me is payment processing and inventory management. It's not difficult to set up and utilize, the security capability is great and it's basically impossible that one can hack or break my data which is likewise a protected component to have and confided in highlights. On the off chance that my side business is running any business, I do every one of the exchanges from it and the admittance to deals reports and examination to acquire bits of knowledge for my business execution is smooth.
Cons
The most un-thing about this application is, it messes up some time which is somewhat irritating and the client is support is delayed to reaction and the timing for them to answer to my interests is generally sluggish which postponed my goal term. Other than that, it's a decent application to have in your sleeves.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Relieable Product
It is becoming a cashless society and so this fills that void by allowing people to purchase product without cash.
Pros
It's been around a while so people know it by name when they hear about it. Easy to ask or send money, or send someone a request for money with a invoice.
Cons
That is cost so much to use it that I have to add a little cost to my card transactions to help offset the cost.
Reasons for Switching to PayPal Zettle
It has been around longer so I just continued to use it when others came out.- Industry: Banking
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Paypal zettle easy to use.
With Paypal zettle, personnel management could be ensured, the problems of funds and stock could be managed and controlled. The clientele has increased thanks to the multiple means of payment available to us and this limits the distance between partners.
Pros
What I liked about this software is that it is easy to use premium, and it accepts all means of payment, the personnel management is impeccable.
Cons
Not much ! Just that it's a bit cheaper. But not everyone knows how to use it.
- Industry: Program Development
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
The most Security way to send and receive money all over the world
I started with Paypal 10 months ago when registering the account. I noticed a lot of procedures that I used to do in the beginning. They were redundant, but later I learned that they are very important because they help secure your account. Paypal is very secure. It uses 2FA.talking about transactions, paypal is Very fast in sending, receiving and paying with the application on the android and ios systems which makes the use easy. Paypal always updates the conditions in order to maintain the quality of the service with good customer service and very fast, for me in my work life Paypal represents a large part of my work as You can create a business type account that provides you with a lot of tools to connect your business with the application, I think it is the best so far
Pros
Paypal is very fast and easy to using more than others
Cons
The commission for direct withdrawal to a bank account or bank card is $5, which is somewhat high
Reasons for Switching to PayPal Zettle
Experimenting with all these applications, I knew that PayPal is better in terms of security and it helps me a lot in my work- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
PayPal Here is a One Stop Payment Center
Witn the Paypal here app, I have found that people are more likely to buy items if I offer Paypal here. People seem to trust the app because they know the name. It also makes my bookkeeping easier since so many of my online payments already go through Paypal.
Pros
I have to admit that when I first heard of the app, I was a little skeptical. Ok, maybe more like scared. I have been using Paypal for Payments since it first came on line and it's one thing to have someone use Paypal with an online purchase, get paid and ship your package and another to have someone use an app to pay and walk off with their purchase. All sorts of things went through my mind. Mostly, what if there's a glitch and I can't get my money.
Well, this is one easy app to use and, at least from my experience, seems like something customers want. It makes paying much easier, adds it to my Paypal account and, at least with me, eliminates any need for a regular merchant account. My experience has also shown that the money goes right into my account and if there is a question about a charge that shows up on a customer's statement(usually it's someone who doesn't know that the name of my company.I use Paypal here at a lot of vintage and artists markets), Paypal quickly fixes the problem. I love the product and, like Paypal itself, has served me well over the years. I have looked at other payment options, but, at this point, I'm staying with Paypal here!
Cons
There really isn't anything I dislike about this product. It is extremely easy to use. I can't think of anything that I would change. I even like the shape of the scanner.
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Zettle is ok but not for PayPal working capital!
The zettle POS is ok. The first one stopped working after a week so I had to wait for a replacement. As far as PayPal goes, the credit card processing and deposits are quick and easy and you have a lot of options. However, overall, I have to give them a zero because of the bait and switch.
Pros
Ease of use and deposit speed. The handheld payment terminal connects to my phone via Bluetooth. I just opene the zettle app on my phone, put in the items or charges and the customer uses a small keypad to pay using tap or chip (it doesn't have a magstrip reader tho).
Cons
We do not like the fact that we feel like it was a bait and switch when it comes to the PayPal-iZettle and PayPal's working capital loans. As told to, we used the platform over one year and met the income amount by almost double but could not get the working capital loan. For two years now PayPal has been giving a run-around about this issue saying PayPal doesn't recognize the zettle pos sales as a sale it can deduct payment from but they are working hard to have a fix very soon. As of today, after many calls, the still have not fixed the issue so I feel I was lured in by promise of a working capital loan if I met certain requirements, then I did everything right and boom, bait and switch, no loan for zettle users.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Worst Purchase Ever
I bought the Zettle Terminal at the beginning of July, only to have it show up broken. No big deal, I certainly understand that things go wrong and accidents happen; however, ever since then, trying to deal with customer service to get a refund has been nothing less than laughable. I first spoke to a woman who said she'd get me some shipping labels printed and sent within a few hours so I could send it back. A couple of days later when I inquired as to why I hadn't gotten them, they suddenly showed up and I was told that they can take up to 48 hours to print. Okay, fine. So after sending the box back in sometime near the latter part of July, it's now almost the middle of September and I still haven't gotten my money back. I've sent several emails (to which I've gotten the auto-responder saying they've been received and assuring me I'll have a response within a couple of days) to which no one has yet responded, and I've managed to get through to someone on the phone one time who ASSURED me that he would get to the bottom of it and have me a response emailed out within a few hours, and, surprise, I never heard back. Today I called the same Zettle number I've called every time so far and spoke to a woman for about ten minutes before we figured out that she doesn't even work for Zettle but in fact for Paypal, which is technically different. She helped by giving me the Zettle number which was in fact the number that I had just called, lol.
Pros
I never got a chance to use it to see if there was anything likable about it.
Cons
Customer service is a joke. I've been trying to get a refund for the broken equipment they sent me for two months now and haven't managed yet. And it's not because there's some kind of dispute, they just stopped answering my emails and when I do manage to get someone on the phone they don't do what they say they're going to. I'm looking at you, [sensitive content hidden]
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Safe but costy
Since I have started Papal, I always had great experience, its safe, reliable and secure: The 3 words when you deal with clients and money. customer service is understanding and reliable. PayPal offers more ways to connect with them than the traditional banks. Also, the fact that you get a code for each "situation" you have it facilites the exchange of information. With PayPal you can general many kind of reports, something that normal bank account dont all have.
Pros
At the time of Covid, we are always looking for new ways to keep transactions cashless. This new feature with Paypal gives me, as a seller, a new way to get paid. It is great to have this add on for my business because many clients rely on Paypal for their purchases/sells. Not Paypal is becoming more centralised for all my sells. Also clients appreciate it because they have all their favorite methods of payment under same same application. It replaces the old fashion "apple wallet or google pay"
Cons
The cost of this feature is expensive to the seller. If we compare it to other debit/credit cards terminal on the market, it costs more.
- Used Daily for 2+ years
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Review Source
We use this exclusively for credit card payments in our bakery
I am able to take payments anywhere as I can run them through my cell phone, and I don't have to pay an outrageous monthly payment for the "privilege" of using a dedicated credit card processing system. PLUS the money appears in my account immediately so I can use it right away if I need to.
Pros
I have been a Paypal user for 14 years and trust them. I like that the PayPal Here app allows me to take payments on my cell phone (or other mobile device) anywhere. I use this to accept credit card payments at my bakery and also for my other businesses as well. Unlike other mobile payment apps, the money appears in my account immediately (thanks, Paypal!) so I can use it that day to purchase supplies or whatever I need. And I'm not spending an arm and a leg each month for a credit card processing system.
Cons
The pros so greatly outweigh any possible cons that I can't really think of any. I suppose it is a bit of an annoyance to pay extra to key in a credit card that won't swipe correctly, but really it's just a petty annoyance, not really a con.
- Industry: Dairy
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
PAY & RECEIVE MONEY ROUND THE WORLD
on a general note, PayPal is proven to worth the trust given so far.
Absolutely no regret has been recorded and i will recommend PayPal over and and over many other online money channeling merchants.
you can trust my word for it
Pros
Using PayPal has given a whole lot of advantages to remote job people to receive money easily for their services anytime
Receiving money via PayPal does not have any unnecessary hidden charges or exorbitant tax payable compared to many similar online merchants
Cons
The restrictions placed on some developing countries need to be reconsidered as it happens that these people constitute a huge population of user that PayPal could take advantage of
The Verification processes of Business entities registering for a business account with PayPal need to be more detailed so as to safeguard users money and dealings
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
PayPal Zettle: An Efficient Point of Sale (POS) System and Payment Platform for Businesses
The framework is very simple, it has a simple plan and its functions include a system where you can see the payment history, sends receipt of every transaction and can likewise configure the POS framework, without any hindrance.
However, I think they should add more features to better integrate with various online accounts. The framework is very simple, it has a simple plan and its functions include a system where you can see the payment history, sends receipt of every transaction and can likewise configure the POS framework, without any hindrance.
However, I think they should add more features to better integrate with various online accounts.
Pros
This product is super easy to use. Indeed, even those with little information on it can utilize it easily. This product is super easy to use. Indeed, even those with little information on it can utilize it easily. It integrates with your PayPal account and the vast majority of customers know about it.
The system permits you to build a product library where you can import a product list from a spreadsheet, group the products by category, descriptions, etc. New products can be added, as well. Inventory can be managed from the system and you'll be notified when it is time to restock the products.
Cons
The system requires an account with PayPal which incorporates their terms and handling charges. For security, the system logs out regularly, which causes some frustration (only sometimes) on a portion of clients.
While it is easy to use, it requires some training for individuals that have never used it before to transactions are processed accurately. It normally takes a few uses before newer users feel comfortable using it with certainty.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Ability to accept card & contactless payments easily
Paypal Here has meant my personal training studio and physiotherapy clinic has been able to take card payments, this has been of great convenience to both myself, my staff and my customers in that we no longer have to deal with cash.
The portability of the card device and the app based software have meant we are able to take payments on the go if we are training outdoors or at an event.
The software is easy to use and very intuitive.
The only fees are the cost of the card machine and then a very small percentage of the transaction meaning it has been much cheaper to run than many other options such as renting a card machine.
Pros
Affordable for small businesses
Easy to use
Integrated card machine allows card and contactless payments to be made
Card machine is easily portable and with the system being app based it means I just need a phone and signal to take transactions when on the go.
Cons
The Bluetooth connectivity can be a bit patchy depending on the device it is connecting to.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Very Easy To Use~
I've used it for several years and have had very few issues. When I did, support was easy to deal with!
Pros
This software is very simple and straight forward. I've never had an issue using the app. I love that I am able to swipe cards with my phone!
Cons
I wish the app offered the whole suite of things that the computer one did. I use invoicing almost daily and would love if it were on the app.
Alternatives Considered
Square Point of Sale- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Flexible and functional POS system
Pros
Great app for newco companies setting up on a budget but robust enough to support a mid-size organization. Simple programmable interface with a high degree of functionality.
Cons
It has a daily/monthly overview of sales but lacks a weekly view which is a shame as this would be highly useful.
- Industry: Package/Freight Delivery
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Pay With Ease
My overall experience has been fine, with the exception of what I mentioned about what I least like about the software.
Pros
Its ease of use! I use this to pay just about all of my bills, mortgage included! It's easy to navigate and their is no guess work.
Cons
I honestly cannot find anything I dislike about the software per se but I am however a little angry that Paypal has of recently decided to let us make payments straight from our bank accounts instead of me having to purchase Paypal Cash cards to transfer money. I've been paying a mortgage for almost 6 years now and it is only as of recently I've been able to enjoy this feature. I've spent god knows how much money on transfer fee's ($4.95) for the last 6 years and now you finally enable this feature? Not helpful at all.