User Reviews Overview
About BrowserStack
BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale, and optimize testing. BrowserStack is used by teams and organizations of all sizes - whether testing manually, starting test...
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- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
BrowserStack is a game changer with it's entire gamut of testing products
I've been using BrowserStack for more than 5 years now and it's been a game-changer for my team! The interface is incredibly intuitive, making it easy to get started and navigate. The features are robust and flexible, allowing me to customize and tailor it to my specific needs.
I've seen a huge array of products that they have introduced which are innovative and solve most of our testing problems all with a single license!
I highly recommend BrowserStack to anyone looking to solve a bunch of end-to-end testing problems on cross-browser & devices. It's a valuable addition to my toolkit and I look forward to exploring its full potential!
Pros
The ease of use while integrating with our frameworks and how easily scalable it is.
Cons
Support can be better in case of time-critical situations.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Awesome Tool
Our team is quite happy with browser stack as it provides lot of features and helps us to perform a regular testing effectively. We rarely get UI related bug for our mobile apps as browser stack provides lot of devices with interface exactly as real device. Additionally reports/stats are pretty good for reporting to management. Loved the way it smoothly integrated with CI CD.
Pros
Best thing is performance & speed. It spins up a devices quite quickly. There is no lag unlike other apps. Additionally lot of devices are available, probably everything under a sun. I really liked a idea of adding a device and able to perform testing simultaneously on 2 devices.
Cons
I will personally like browser stack to have keep me signed in as max as app/website allows when I switch over devices or at least when I reuse same device/browser again.
Also while testing on ios mobile devices using test simulator, I need to enter apple id again & again which is bit irritating.
Will appreciate if user management screen can have ability to download the list of users
Alternatives Considered
LambdaTestReasons for Switching to BrowserStack
wide range of devices, ease of good, Can use AI Supported visual testing. Device UI is more realistic.- Industry: Food Production
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Feedback following low code automation webinar.
We have mainly used BrowserStack for manual functional testing.
Pros
I like the ability to test on multiple platforms and browser combinations.
Cons
The low code automation test tool relies on record and play back and screen capture and compare which is traditionally quite brittle.
Top BrowserStack Alternatives
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Senior Software QA Engineer
Overall, it was a good experience except for the concerns (Offshore servers causing the problem since you don't know on which server you will be executing the test. and Lack of customer support )
Pros
Reliable platform and using real devices
Cons
Offshore servers causing the problem since you don't know on which server you will be executing the test. Lack of customer support
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Manual, Automation, Visual & Low code tool feedback
It's quite good so far in terms of covering most of the major use cases coverage from manual, automation & visual testing perspectives.
Happy to show a couple of nested use cases are in Browsestack's roadmap.
Pros
I want to share more about this low code tool for now:
Gen AI self-healing capabilities.
Re-run & parallel execution capabilities.
integration with other tools.
Cons
monolithic architecture.
launch time of devices.
variation of device versions.
Reasons for Switching to BrowserStack
monolithic architecture. launch time of devices.- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Mastercard Web/Mobile QA Testing - SharePoint Online
great to work with both in sales, customer success and support.
Pros
ease of use, amount of region and devices, security
Cons
would like to see advancements in the ADA identification space. I believe we tested your tool a few years ago yet imagine it has advanced. Will reach out to our customer success mgr to get a refresh.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Best mobile testing app
10/10
easy to manage multi device
latest upgrades, no manual upgrade require
Mult browser testing
automation testing
easy to record
Pros
lates devices, quick testing easy availability.
Multi browser
Cons
sometime sow response(other than network issue)
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
BrowserStack - The Future of Cloud Testing
Overall, I really like it compared to some of its competitors.
Pros
I find the BrowserStack UI to be quite intuitive and pleasing to th eeye.
Cons
The documentation can be a bit difficult to navigate at times.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Cross-Browser Testing via Real Devices!
BrowserStack is an amazing product for webdev across iOS, Android, MacOS, Windows, etc... The platform's extensive browser and device coverage, has significantly improved testing and helped to create quality web apps across various platforms and devices. A must have for anyone that needs to test on actual devices across multiple web browsers!
Pros
BrowserStack offers an impressive range of browsers, operating systems, and devices, ensuring comprehensive testing across various platforms. The ability to test on real devices is a huge advantage. This provides a more accurate representation of how apps will run in real-world scenarios, which may alleviate issues that might be missed with emulators or simulators.
Cons
More access and longer parallel access to real device testing would be a great compliment to the student developer benefits from github.
Alternatives Considered
LambdaTestReasons for Switching to BrowserStack
Access to real devices and physical hardware.- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Browserstack Update
its good but the response needs to be faster after a device is selected
Pros
Availibility of various and latest devices at one place
Cons
the slowness whenever one scroll the response is slow which makes it slow to test and is time consuming.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
BrowserStack: A Developer's Best Friend
BrowserStack has been a total game-changer for me. It's made my life as a developer so much smoother. Before, I was always stressed about how my sites looked on different devices. Now, I can check everything quickly and easily. It's reliable, user-friendly, and catches issues I might have missed. Sure, it has its moments when it's a bit slow, but that's nothing compared to how much time and headache it saves me. Overall, I'm super happy with it and would definitely recommend it to any web developer out there.
Pros
BrowserStack is awesome! It's like having a bunch of phones and computers right at your fingertips. I can test my websites on all sorts of devices without actually owning them. It's super easy to use - just pick a device and boom, you're testing. It catches those annoying bugs that only pop up on certain browsers, which is a huge time-saver. The live testing feature is really cool too. It's like magic - I can see changes in real-time across different devices. Definitely makes my job way easier!
Cons
The only thing that bugs me a bit is that sometimes it can be slow to load, especially when I'm in a rush. But honestly, it's not a big deal considering how much time it saves me overall. The pros totally outweigh this tiny hiccup.

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
A must-have tool for QA teams
Extremely satisfied with the tool, it helps us ensure that our QA process is seamless.
Pros
It's extremely easy to use, has variety of features, and most importantly almost all existing devices.
Cons
It would be an awesome adition if we could also get several instances of Linux OS.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
BrowserStack: Essential for Cross-Browser Testing, But Room for Improvement
BrowserStack offers extensive coverage of real devices and browsers, making it a critical tool for developers aiming to ensure compatibility across a wide range of environments.
The platform is user-friendly and integrates seamlessly with popular test automation frameworks like Selenium, Appium
BrowserStack supports both manual and automated testing. It also allows testing of locally hosted websites.
Overall, BrowserStack is highly regarded for its robust features and ease of use, making it an excellent choice for ensuring comprehensive cross-browser compatibility.
Pros
The platform is user-friendly and integrates seamlessly with popular test automation frameworks like Selenium, Appium
Cons
Some times the responsiveness of virtual devices can be slow, particularly when there are network bandwidth limitations.
- Industry: Leisure, Travel & Tourism
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Browserstack real devce testing results
Overall, my experience with BrowserStack has been very positive. Access to a variety of real devices has greatly improved my testing workflow, ensuring my applications work smoothly across different platforms. The setup was straightforward, and the support team has been responsive to my questions
Pros
What I liked most about BrowserStack is the ability to test on actual devices. The wide range of devices and browsers they offer ensures that I can catch issues that might only appear on specific setups. The interface is user-friendly, making it easy to navigate and run tests. Additionally, the performance is reliable, with minimal lag even when testing on high-demand devices.
Cons
The least favorable aspect of BrowserStack for me is the cost. It can get quite expensive, especially for small teams or individual developers. Also, sometimes the devices take a bit longer to become available during peak times, which can slow down the testing process.

- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Tobi's Review of BrowserStack
Using Browserstack has helped my development work greatly
Pros
1) Vast variety of devices, major plus
2) User friendly UI
3) Easy way to upload binaries for testing
Cons
1) Most times, when I upload APKs, they dont run. Keep getting errors
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Great Tool for Evaluating Mobile Friendliness
I've been using BrowserStack for many years, and it's an imperative tool in web development or for viewing your website as others will see it across multiple devices.
Pros
When you work in web development, it's a necessary task to be able to view the websites you design on multiple formats such as phones, tablets, etc. Browserstack allows you to do this in one easy to use interface.
Cons
Occasionally, it takes some time for a specific version/phone model to load up to be ready to preview or it can get stuck.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Best for Testing on Real Devices Without Having a Real Device
My experience with BrowserStack has been great. The platform is user-friendly, and its ability to test across different devices and browsers has saved me a lot of time and effort. Real-time device testing ensures that you get accurate results, making it easier to identify issues before release. Though the cost may be a bit steep, the convenience and wide range of features it offers make it worth considering for serious developers and QA teams.
Pros
The best part about BrowserStack is its real-time device testing feature. It allows users to test their app or software on a wide range of real devices, which ensures that everything works smoothly before publishing. This feature is incredibly useful for developers who don't have access to multiple devices for testing.
Cons
The only downside I found was the pricing. It feels a bit on the higher side, especially for smaller teams or individual developers.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Director of Web Development
Overall I love the product and couldn't do what I do without it.
Pros
BrowserStack is the go-to troubleshooting resource for web developers who work with users directly. I love the versatility, the ability to see every device, every browser, and all the options.
Cons
Sometimes the user experience, switching between devices and browsers is a bit of a pain, but that's about it.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
A Comprehensive Cross-Browser and Mobile Testing Platform
Overall, BrowserStack is widely regarded as a robust and efficient platform for cross-browser and mobile testing.
Pros
Extensive Browser and Device Coverage
Real Devices
Live Testing
Integrations
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Supertool Browserstack
Overall experience with Browserstack has been great be it manual or automated testing. Great Tool.
Pros
Browserstack almost provide all the experience of real device. It has ability to test location based functionality, screen recording and other great features that helps specially QA to gather artifacts while testing and recording bugs.
Cons
There is nothing as such that I liked least, however there are areas where there is room for improvement like sessions getting un-interactive after few minutes. Face video calls if possible.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Very ease n can be used for multiple purposes
Im very happy as it has all in one platform and saves time too.
Pros
What I like the most is it gives us real-time and multiple device options also live testing on an ios emulator, and can easily check by changing the location and rotating the devices, Accessibility testing, Also automation testing so helpful
Cons
Location is very less also on Mac OS animation doesn't work properly n very slow.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
A must-have tool for web-based companies / jobs.
The overall experience with BrowserStack is great. It's a really helpful tool to investigate when users submit bug reports that we couldn't detect on our testing / development environment.
We're also starting to add Percy to our pipeline in order to test for visual regressions.
Pros
Huge selection of devices and browser/operating system combination makes it essential to properly investigate on bugs that you couldn't test or find out on your development environment.
Cons
Sometimes the initial connection to the devices navigation is a bit slow or needs a refresh but given the nature of the service it's acceptable.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
User Experience
The experience with BS is not bad. But needs some improvements.
1. The device tier concept should be removed or the latest versions should have more devices.
2. There should be a UI to view/download the builds from BS
3. The execution view should be more clean and rich. It is simple, All options are on the right and a video gets played on the left showing all locator's views on the left.
Pros
Execution on a real device. The pass % will be close to what experience the user will get.
Cons
Device tier concept while execution makes it a parallel session running a variable number of devices.
- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Powerful Tool for Accessibility Testing
It has extensively helped in accessibility testing where in it helps to setup the automated tests and using the reports the related accesibility issues could be addressed depending on the priority of bugs listed as serious, critical and minor.
Pros
Responsive testing for UI interfaces and accessibility testing.
Cons
Delay in loading the different devices/browsers while live testing on real devices.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Review for Browserstack
My overall experience has been amazing, at least for a QA engineer, to have a device farm and be capable of testing in a variety of devices to assure indeed the quality is awesome.
Pros
What I like is to be able to realize my QA testing in mutiple devices and different versions etc without having a hard time to get physical devices to do it, so Browserstack helps me a lot!
Cons
Input lag sometimes but this is common when it comes to streaming.