---
description: Review of Uptick Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Uptick | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Uptick

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> Simple-to-use world-class software, purpose-built for the fire and security industry. &#10;&#10;Uptick is asset and property centric and gives you access to smart business tools to streamline your workflow, reduce admin costs, cut down on unnecessary paperwork, improve field efficiency and scale your business\!&#10;&#10;In-built legislative standards: With in-built safety standards, you can generate compliance reports and schedule asset routine maintenance with ease.&#10;&#10;Mobile App: Increase efficiency and allow field techs to solve problems in a fraction of the time with access to comprehensive repair, service, asset and site history at their fingertips. All in an easy-to-use app available across all devices.&#10;&#10;Customer Portal: Give customers the ultimate level of transparency with a portal they'll actually use.&#10;&#10;Powerful scheduling: Schedule the way you want. Increase billable hours and reduce downtime and schedule by technician, location or skillset.&#10;&#10;Increase your defect quote conversions: Double-handling defect quote information is a thing of the past. Technicians can easily create quotes from the field. Adding images, products and notes - syncing automatically with the office to send out.&#10;&#10;Keep track of your Technicians: Make sure your tech is on-site when he is meant to be. Get a comprehensive overview of time spent completing a task; including performing, transit times and revisits.
> 
> Verdict: Rated **4.7/5** by 97 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 97 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Uptick
- **Location**: Abbotsford, Australia
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Request a quote.&#10;We'll be in touch within one business day with your custom quote.&#10;&#10;✔️ We do simple per user pricing. Based on the total number of office and field colleagues using the system.&#10;&#10;✔️ No lock-in contracts. Your platform fee is invoiced monthly. No annual up front payments + cancel any time.&#10;&#10;✔️ Plug and play. Everything you need to run your business is included out of the box.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala and 20 more

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Calendar Management
- Compliance Management
- Contact Database
- Contract/License Management
- Cost Tracking
- Customer Database
- Customer Portal

## Integrations (5 total)

- LEVESYS
- MYOB Acumatica
- Pronto
- Sage 50 Accounting
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Inventory Control Software](https://www.softwareadvice.co.uk/directory/2089/stock-control/software)

## Related Categories

- [Inventory Control Software](https://www.softwareadvice.co.uk/directory/2089/stock-control/software)
- [Billing and Invoicing Software](https://www.softwareadvice.co.uk/directory/263/billing-invoicing-software/software)
- [CMMS Software](https://www.softwareadvice.co.uk/directory/441/web-based/software)
- [Preventive Maintenance Software](https://www.softwareadvice.co.uk/directory/395/preventive-maintenance-software/software)
- [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software)

## Alternatives

1. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews)
2. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (412 reviews)
3. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5060 reviews)
4. [Skimmer](https://www.softwareadvice.co.uk/software/89281/skimmer) — 4.9/5 (226 reviews)
5. [Fieldd](https://www.softwareadvice.co.uk/software/101498/fieldd) — 5.0/5 (140 reviews)

## Reviews

### "Makes Our Jobs Easier, Plain and Simple. Uptick For The Win\!" — 5.0/5

> **Trevor** | *11 June 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Uptick is how intuitive and user-friendly the platform is. It offers a wide range of powerful features that help reduce administrative overhead and significantly improve overall productivity. One of the biggest advantages is the ability to generate quotes quickly and accurately, while also maintaining complete visibility and tracking of field operations in real time. The integration between the office and field teams is seamless, which helps eliminate miscommunication and delays. Inspection reports, in particular, are incredibly efficient to complete—what used to take double the time can now be done in half, allowing our team to focus more on quality service rather than paperwork. Uptick has become an essential tool in streamlining our workflow and keeping everything organized and accountable.
> 
> **Cons**: Honestly, it’s hard to find anything to dislike about Uptick. Nearly every concern or suggestion we’ve brought to the Uptick team has either been thoughtfully addressed and improved for the benefit of all users or clearly explained when it turned out to be a misunderstanding on our part. Their responsiveness and commitment to continuous improvement truly set them apart.
> 
> Our overall experience with Uptick has been outstanding. From the very beginning, the customer service and support from the Uptick team has been second to none. They’ve been responsive, knowledgeable, and genuinely committed to our success—making the onboarding process smooth and stress-free. It’s been an absolute pleasure integrating this platform into our operations at Reep Fire.&#10;&#10;Uptick has proven to be the ideal solution for our field management needs. The platform is not only robust and reliable, but it also aligns perfectly with the fast-paced demands of our industry. It’s helped us streamline workflows, increase accountability, and significantly reduce manual overhead. As a result, our technicians can cover more ground in less time, all while delivering a higher standard of service to our clients.&#10;&#10;The professionalism and structure Uptick brings to our processes have elevated how we present ourselves to customers—instilling greater confidence and satisfaction. Overall, implementing Uptick has been a strategic move that continues to deliver real value to our team and our clients.

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### "Great Software" — 5.0/5

> **Terry** | *9 May 2025* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Its so smooth to use and links everything together seamlessly. They are also updating the options and products within the software.
> 
> **Cons**: Service quoting needs improvement, and i would suggest adding more artwork as all the quotes do look quite plain.
> 
> The support is absolutely fantastic, as is the product itself. It is constantly evolving with improvements.

-----

### "Uptick Review" — 5.0/5

> **Matthew** | *2 December 2021* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: Uptick scheduling, predictive maintenance and scheduling tools have greatly benefitted our company and made our inspections much more efficient.
> 
> **Cons**: Additional push notifications and alerts would be beneficial, management reporting particularly on sales and client data could be improved.
> 
> I have significant history work with and utilising Uptick, I have seen the upgrades and transformation over many years.&#10;&#10;I would highly recommend any fire safety company to use uptick for all operational requirements, I am excited to see what new upgrades and features are brought out in the near future

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### "WE LOVE UPTICK\!" — 5.0/5

> **Tyler** | *24 June 2025* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: I love the flexibility and the support staff. It makes my life running a shop easy. If ever there is a single issue, updates are swift and effective.
> 
> **Cons**: I have no complaints about Uptick. If ever a complaint comes up, the Uptick team is quick to make effective updates with follow up to verify the issue has been resolved.
> 
> My experience has been phenomenal and I will continue to use Uptick\! The team is responsive and thorough in their training.

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### "Phenomenal CRM for our Business\!" — 5.0/5

> **Phil** | *11 June 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Incredibly user friendly with great features to make our admin's and tech's lives easier\! I am so happy to see my team thrive with this software and we only continue to grow with it.
> 
> **Cons**: It takes some getting used to at first because there is so much that goes into the platform. Techs have a hard time getting used to it but end up loving it once they learn how it works.
> 
> It has been a great time learning the application and seeing our job become easier with the Uptick platform.

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Next: [Next page](https://www.softwareadvice.co.uk/software/200605/workforce?page=2)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/200605/workforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/200605-Maintenance/> |
| en-AU | <https://www.softwareadvice.com.au/software/200605/workforce> |
| en-GB | <https://www.softwareadvice.co.uk/software/200605/workforce> |
| en-IE | <https://www.softwareadvice.ie/software/200605/workforce> |
| en-NZ | <https://www.softwareadvice.co.nz/software/200605/workforce> |

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