JazzHR Reviews

Pros

Jazz is aggregate recruiter, you post to it and it posts your job on multiple boards. It allows you to see all job candidates in one place, at one price.

Cons

There isn't a way to highlight your posts on certain boards it picks where your posts will be highlighted.

Alternatives Considered

LinkedIn Jobs and ZipRecruiter

Pros

Easy to implement and offers customization for application screening and assessments. Bulk action allows recruitment to save a ton of time by using the filter to shortlist, disqualify and send feedback to candidates.

Cons

Reporting - it's very difficult to pull actionable data from the platform based on how it's collected. If you want to include interviews in your reporting data, all interviews must be scheduled through the platform which we've had issues with, same with offers - to be tracked they need to be sent to the candidate through Jazz. When you clone and repost jobs to keep them at the top of job boards it counts as a separate job and that messes up reporting data.

Alternatives Considered

Humi

Reasons for Switching to JazzHR

We have been using Humi as our HRIS ( switching to Bamboo) and there is an ATS/Recruitment function, but it's very basic and didn't offer good pipeline management features ( I have yet to find an HRIS platform that's also a good option for recruitment).

Pros

The system is very inexpensive and much better than having not ATS.
-It posts to several free job boards with only one click.
-Store, track, and update all applications in one place.
-You can communicate with applicants through the system.
-You can leave comments and keep record of multiple applications for an applicant.
-You can send emails in bulk.

Cons

Compared to other ATS in the same price rang and has a ton more (useless) features and is missing some key basic features.
-The reports features are very complicated and not very practical
-The screening and interview features are not realistic in our environment
-Missing basic features like automatic replies when changing status
-Admin does not have control over who has access to what. You can set users up by predefined positions such as "super user" but you can't tailor what a "super user" is.
-The sales, customer service etc. have obviously never been involved in hiring
-They ask for feedback but only interested in the feedback they want to hear on useless features that do not aid in hiring.
-Calendar feature does not sync with all versions of outlook making it completely useless
-The design features and look are horrible
-To post on paid sites you must save credit card information that all Admins have access too.

Pros

I like that the program really focuses on what it does best - workflow integration. If you take the time to really set this product up right, you can automate 75% of the administrative tasks that can be very time consuming.

Cons

It’s greatest strength is at times it’s greatest weakness. The workflow management is excellent when it’s set up properly, but requires a lot of maintenance to keep it updated and current.

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Choosing JazzHR

BambooHR is a very basic program that does not offer a lot of user control.

Switched From

BambooHR

Reasons for Switching to JazzHR

Price/functionality.

Pros

Platform that is simple to learn and use. Facilitates streamlined request and candidate tracking within your team. Works flawlessly with any other recruiting tools you may be using, whether they're internal or external. Setting up a workflow and aids to assist with the workflow might help reduce stress on your recruiting staff. Better candidate management, texting capabilities, and automations

Cons

I'd like to make a standardized scoring sheet for use by all interviewees. I wish there was a way to search job boards for people who were similar to the applicants I liked best during interviews. Please make it possible to quickly revise an email before sending it to a potential employee.

Pros

Ease of Implementation and assistance with resume import

Cons

I wish there was a feature to import your templates
If I have to do my templates manually, a more robust editor would be appreciated.

Alternatives Considered

ClearCompany, ExactHire, Workable and Greenhouse

Reasons for Switching to JazzHR

I did an intensive feature comparative and determined that JazzHR had all of the features I was looking for and at a good price making it the best value.

Pros

The many different companies to access on the platform

Cons

The Very High Prices Of The Other companies on the platform

Alternatives Considered

Indeed and ZipRecruiter

Reasons for Choosing JazzHR

because the service with JazzHR needswork and indeed.com disabled my ad

Switched From

Indeed

Reasons for Switching to JazzHR

Because of its extensive platform of contacts

Pros

I don't need to wait 24-48 hours for customer service. They are prompt and thorough.

Cons

I really do not have a least that I can think of at this point.

Pros

It makes recruiting easy and comes with an amazing jib board
It is a great online HR solution and makes applicant tracking easy

Cons

JazzHR has always met needs. No issues.

Pros

We get a huge number of applications and so being able to easily search every CV for certain keywords can be a quick way to filter and cut down to a manageable number to get through, which you can then easily bulk download.

Cons

Nothing really, except that it might be nice to have a single HR app, so to do leave requests through this app as well, I don't know if jazz can do this but we use different software for leave.

Pros

What I like best about JazzHR is it allows for customization for how it can be used. Adding emails to different status's helps me keep candidates informed on where they are in the process, which is something candidates often complain about is companies not responding to, or keeping them updated on their status. This helps my clients maintain their good reputations. I like that when a candidate applies multiple times I can merge all their applications so all the notes are in one file and I don't need to jump back and forth between files. I also really like that I could integrate Criteria assessments into JazzHR. So when we speak with a candidate we are interested in, we can easily send them an assessment just by pushing a button, and the results will also be right there in the candidate file. There are so many other functions the system provides but for my small business clients they just really need a reliable recruiting platform and JazzHR is it.

Cons

The texting feature is good, but I personally have run into some glitches that are specific to my account. While there is a work around, it is not ideal and creates other issues for me. However, when used by just one customer (business) they will not run into this issue. Texting is a great way to reach candidates who may not otherwise respond to my call since I call from an out of state area code.

Pros

This software is very user friendly and easy to navigate. You can customize your own workflows and easily extend offers with various templates depending on the position you are recruiting for. JazzHR also has an easy search feature to find a candidate by name, email address, or phone number.

Cons

There are very few reporting tools/analytics within JazzHR to track metrics of a recruiting team. Due to this, I have to have my team send me a weekly snapshot on their submittals, interviews, offers, etc. JazzHR also does not integrate with a lot of other companies in order to streamline the onboarding process (i.e. background checks/drug screens can initiate automatically through the system)

Pros

This system is so easy to use. It's intuitive and allows for recruiting flow to be developed and followed consistently. The system also does a great job of bridging the gap of communication between the manager and the HR team. The discussion feature allows for real-time follow up along with the ability to store and contain all pertinent information regarding the status of a candidate in the hiring process. It's this feature that allows me to pick up where my talent acquisition manager has left off so that we can continue the hiring process as smoothly and seamlessly as possible. For a small HR team, this is critical. We no longer stress about taking vacations or getting sick. We now have a system that will allow us to cover for each other. This is by far the best feature about the system and the reason a company should seriously consider purchasing JazzHR.

Cons

I would just like to have a few more options as far as access levels for different people that might be apart of the interviewing/hiring process. However, I know that this is something that they are working on for future use. I would also love to have a mobile app so that my remote managers that travel a lot, can access candidates on their phone and reply to a candidate while sitting at the airport without pulling out their computers.

Pros

Jazz HR is customizable to great lengths to give you the exact result you need. It helps create a job to specifically mention what is needed to qualify with the set questions you can place for applicants to answer if they decide to apply to the job. the best part is that Jazz HR does the segregation to see who qualifies and then gives us a list of just the resumes that are a match. The access to templates and workflow is also a huge bonus. They also provide you the option onboard and complete everything with esignatures so its all paperless.

Cons

When the pros also become the cons - you get resumes that are a fit but the response is always overwhelmingly high. You have to go over the bulk resumes that qualify. The platform offers a huge set of features that may get confusing and not give you the desired result unless setup correctly which could be a draw back. Also the API can be limiting when it comes to in-house integration.

Pros

Finally, a modern applicant tracking system! I use JazzHR everyday at work and I can honestly say this is a user-friendly and intuitive ATS. It saves me a lot of time compared with my experience using other systems like Taleo. If anyone is thinking of switching to a new ATS system, this is it. You will not regret it! Plus they have live agents to support you with any questions you have and they will get you the information you need promptly.

Cons

Sometimes I have experienced 'bugs', but if you report it to their Customer Success team it will be looked into as soon as possible. When Amazon Web Services is down, Jazz may not function properly, but this can't always be avoided.

Pros

I love several features in JazzHR, including job posting management to customize job offers, candidate tracking to manage all received applications with a dashboard to view their qualifications, and the creation of personalized questionnaires to assess the skills and abilities of candidates.

Cons

I didn't find any features that I didn't like. JazzHR offers a wide range of features that are both interesting and advanced.

Pros

The tool is so easy to set up and integrates well with our website and requires no login to apply to a role. Improves the candidate's experience that way. They were able to add functionalities that were not offered upon suggesting and the turn around was super quick.

Cons

For a first time user of an ATS tool, it might take some getting used to.

Alternatives Considered

JobDiva and Bullhorn ATS & CRM

Pros

(1) Robust tools in a simple UI
(2) Automation and Pre-Screening Capabilities. (Improve applicant experience and reduces phone screen cost/time
(3) One Click Apply (Improved our click to apply ratio which ultimately maximizes CPC spend when applicable)

Cons

One minor annoyance: When placing jobs into a "closed" status the default message an applicant sees when clicking on a link for that job reads as "Hiring for this position has been put on hold at this time." - For our purposes there is a difference between an "On Hold" job and a "Closed Job". Work Around; Deleting or moving a job to "filled" status does appropriately close out the job - but there are times when we close a job without it being filled for one reason or another and may not wish to delete the job while we explore alternatives for any applicants in the queue.

Pros

The software is easy to post positions. The dashboard provides a great database and it is really complete.

Cons

The software has automatically misclassified our company, so the pricing went higher than usual with less features available.

Alternatives Considered

Zoho Recruit

Reasons for Choosing JazzHR

more options when posting positions

Switched From

Indeed

Pros

I like the entire features of the software specially the "Role Model" feature it becomes easier for us to screen the profiles similar matching to the role model.

Cons

1) There should be bulk selection option of profiles.
2) The candidates who are directly applying through Jazz portal should not be visible to external recruiter or even they should not receive the email. (They should be restricted visibility to direct candidates applying from website, linkedin, free portals etc )

Pros

Very easy to use, interactive, and has streamlined our recruiting process from sourcing to interviewing. There are many APS's out there,and a lot are similar, but what set Jazz apart was the customer service/support from prior to purchasing through implementation , they were very helpful and flexible.

Cons

The one item I had trouble with at the start was getting buy-in from senior level management, but our Jazz rep was willing to run through numerous demos to show how easy the platform is to use, and the amount of time it would save hiring managers.

Pros

Very easy to use, and loved the interface.

Cons

Was not set up for a recruiting firm. I am guessing this would be ideal for an HR department within a company

Pros

Ease of use

Cons

That it didn't come out 10 years ago.

Pros

It's the best system on the market for the price and functionality. JazzHR easily integrates with free job boards saving posting time and looks great on mobile!

Cons

The reporting could be improved. JazzHR integrates with a number of other HR Tech providers but at times the API can be limiting.

Pros

For the money, you cannot beat JazzHR. Its an affordable option and has solves a lot of our recruiting admin needs. We love being able to send mass emails to candidates and sort them by the different jobs we have

Cons

We have two separate locations that we recruit for and we could not integrate the two together. We had to create two separate accounts so we constantly are logging off and back in under the different accounts.