User Reviews Overview
About Equipment360
Equipment360 is a shop management and fleet maintenance solution that allows construction companies to manage assets and inventory, schedule and plan for preventive and predictive maintenance, manage mechanics and work orders,...
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- Industry: Construction
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Review Source
we have been using this product for about two years
Pros
it keeps track of all the maintance you did on equipment and will let you know when it is due for service, when your seat belt expires and etc.
Cons
we don't use it to the fullest due to the lack of mechanics that we have. and our mechanic does other work also beside mechanic during the summer months, so we only use it during the winter and our annual service
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Good for Maintenace / Workorders
Pros
This program is great for heavy equipment
Creates work orders and can handle inventory
Does good payroll
Cons
Not able to connect to ERPs very well
Still windows based and can be quite slow
Requires a SQL license
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Not For Small Businesses
Very disappointing. HCSS has a good product with Heavy Bid, but there are a lot better maintenance programs available that are designed by companies with that focus and expertise.
Pros
360's integration to heavy bid was a big reason for purchasing.
Cons
I have used 4 different maintenance software systems over the last 20 years prior to 360. It has developed some very strange quirks over the last 2 years and it is impossible to "customize" to your specific needs. If you are a smaller company, expect pricy annual maintenance fees to keep the 360 software functioning. I have reached out to support and sales many times over the last 2 years, by email, phone calls and in person. The response is all the same. Spend $$thousands$$ for the annual maintenance of the software or continue to use a product that will not function as it did when you purchased it. We are seeing increased errors in reports that worked well when we started. The limited ability to customize reports is also a big downfall. Plan on exporting info into excel to massage info into a form that works for you. As you know, in the maintenance of equipment, bad information can be worse than no information at all. I have become very disappointed with support and sales due to the issues described. The price point of this software and the annual maintenance fees to follow are targeted towards large entities and large shop facilities. If that isn't you, look for something that fits and that can be tailored to a smaller environment.
Top Equipment360 Alternatives
- Industry: Construction
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Review Source
substantial reduction in downtime.
Pros
Quickly adapts to changing market requirements and advances in technology. Equipment 360 makes preventative maintanence tracking quick and easy.
Cons
The latest software update requires re-opening closed work orders to add cost ledger detail.
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
New to software and so far very pleased
Pros
I am newly responsible for updating our equipment meter readings and I really like how easy it is to import those readings from Heavy Job into E360. I am comfortable with the process and so far have had no issues. I add odometer readings from our fuel invoices into E360 as well and have found that to be very simple, no complications either. I also update vehicle information and have had no difficulties adding new vehicles, drivers, license/registration info, etc.
Cons
So far I have no experienced any cons with this software. The only thing that is annoying is that only 3 users can be logged in at once, and one time I was kicked out when I was in the middle of updating.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Extremely expensive, and not communicable between all of their platforms
Spend a lot of money, get some benefits. Could be a greater ROI for any company looking into this application
Pros
I enjoyed using this over hand writing service reports, that is all
Cons
Cannot take data from fuel management and put into E360 for service scheduleing, now finding out that we need to BUY more of their crap to make what they originally promised us to work.
- Industry: Construction
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Review Source
Its alright
Pros
The vendor does its best to answer our questions in a timely manner. However the answers we receive arent usually the ones we are looking.
Cons
i feel like e360 is really an after thought product. there are a lot of things we would like this program to do that it doesnt. one thing i would really like to see is an inventory control system for parts.
- Industry: Construction
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Review Source
Equipment 360
Pros
The support is great and i like how we can look at the history of the piece of equipment. ie Repair History
Cons
To many products that do not talk well with one another
- Industry: Construction
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Review Source
Equipment 360 Review
Pros
HCSS has great customer support with all of the products they offer. I really appreciate that they take the customers suggestions seriously and integrate them into there software.
Cons
The biggest downfall to the software is the amount of information given and stored can be confusing for a new user.
- Industry: Construction
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Review Source
excellent maintenance tracking tool
Pros
easy set up, great customer service, intuitive product
Cons
Mobile version is iPad only - no Android version. .
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Our implementation phase of E360
We are implementing E360 right now at Shirley Contracting and completely excited to get this program under our feet.
Pros
The ease of use for the people in the company that isn't as familiar to technology as others.
Cons
The cost of all the licensing
- Industry: Construction
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Review Source
Equipment manager, shop supervisor
Pros
mantenance tracking for all repairs, mechanic time cards, better history for repairs
Cons
Having problems getting Timberline to accept the time cards from mechanics.
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Review Source
New User - Great Software - Great Experience
After conducting a full review of all Equipment Management software that was available to use and our business segment, I chose EQT 360 as it was the most robust and offered the most growth potential. After talking with the sales staff, support and attending the HCSS UGM...I know I made the right choice...very nice product, great service.
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simple and easy to use
It is easy to solidify different subs and compare which is the best for your bid.
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It has really good features but needs some work
The pros are that it's pretty simple on the mechanic side however the manager side is a bit difficult.
The cons would be there are always issues with how it sends and receives data!
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PROS
new to thid, but the pros def outweigh the cons. so much info
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overall
Very informative and also great one on one interaction
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Great time saver
Great time saver. Keep me on task with equipment pm.
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2 YEARS
GOOD INTERGRATION OF DATA FROM TELEMATICS
