Reckon One Reviews

Pros

Reckon One is the system I use wayback when I was in New Zealand, it is my first time using the system and I can say that I can easily cope up with the functionality.

Cons

I am not sure If I am the only one experience the glitch of the system if you click too fast, but I believe they already update the system so hopefully no more glitch.

Pros

The software is simple flexible and forgiving. I am a 30 year plus chartered accountant veteran. Reckon was one of the first to provide point, click and it would take you to the transaction or produce a report, it was intuitive, even for someone without too many IT skills or a small amount of accounting knowledge. These guys are the small It company providing service at levels above the mega IT accounting firms. Its personable, something unique in our changing world.

Cons

Its a "Con" and or also a "Pro" depending on your position ..... the system has not had a major overhaul in a long time ..... it looks a little dated.

Pros

Very easy to use except for the emails never worked

Cons

I have been having trouble with sending emailing invoices. Work ones but never could make it work. Call help but know one could fix problem. Tried three different emails and all tree failed to send emails and reckons always said it was the email provider and contacted all of them and told me it wasn’t so not very happy about that. If someone can help me it’ll be great

Pros

Easy to get the hang of even for someone with zero accounting background, like myself. Decent simple, intuitive features (mostly). Great dashboard.

Cons

The feature set is aimed at point-of-sale and online retail type businesses. As a consultant with a micro-business, my accounting needs are not great, but they are more complex than Reckon One could handle. I was going to need to purchase one of the top tier versions of Reckon just to do the few simple extras that I required.

Alternatives Considered

MYOB Business, QuickBooks Desktop Enterprise and Xero

Reasons for Choosing Reckon One

MYOB is expensive and I didn't need the name-brand experience or the ability to automate my accounting with the accountant

Switched From

MYOB Business

Reasons for Switching to Reckon One

Better price, better features, more intuitive, Australian based

Pros

It was quite easy to use and the reports are great. So easy to see who you have paid and who has paid you.Gst returns so easy. Payroll was good to

Cons

Sometimes hard to payday file. Paying employees had to do manually

Pros

Service. Any problem they help and fix

Cons

We use STP only and have no problem in the usage

Pros

The customer service was kind courteous, and willing to help when asked. The business development arm is however unreachable and has been since the first day of the trial. If you need someone from business development, dont hold your breath. Still waiting for them to contact us regarding other matters. I just find it odd that so attentive a customer service would be coupled with a business development team that cant be bothered with furnishing a response to an inquiry.

Cons

Business development team is difficult to contact. Multiple calls to customer service, reckon trunkline, etc, have yielded still no response from them. This may not necessarily affect you and is no indication of how great the platform is. I just find it frustrating that communication at that level is not up to par with the rest of the platform and service.

Alternatives Considered

MYOB Business

Switched From

Xero

Reasons for Switching to Reckon One

Price and perceived level of service.

Pros

I like how you can either do a straight invoice or create sales orders.

Cons

I find refunding customers a tricky process and feel that it was a difficult program to learn how to use effectively.

Alternatives Considered

MYOB Business

Reasons for Switching to Reckon One

This felt easier.

Pros

I am using Reckonone more than two years. I find very friendly and easy to use.

Cons

All software features are very easy to use.

Pros

Easy to use and only had to use support once and they were very helpful.

Cons

Trying to find a customer (forgot there name) by address would be very helpful.

Pros

Import bank statement and code to chart of accounts, as we go.

Cons

Our financial year runs from Jan to Dec, and that's not an automatic drop down selection option. We have to put in the exact dates.

Pros

I have used Reckon now for 18 years and am just changing over to the new Hosted cloud based system to allow easy access for my external accountant and book-keeper

Cons

Slight lag by being on the cloud. I don't like the way that when I log on, it comes to a page that I need to select 1 or 2 before I get started.

Pros

The program reminded me of my bank statements which I found easier to use. The financial reports were detailed and easy to create.

Cons

I found it difficult to transfer data from my bank accounts into QuickBooks . This meant It was more time consuming to transfer data.

Alternatives Considered

MYOB Business

Reasons for Switching to Reckon One

Ease of use

Pros

Simple interface and effective accounting software with all necessary hardware. You can save your data regularly and then print it out. It has many alternatives in this field, but what prompted me to use it was its easy-to-use and simple interface.

Cons

I didn't have a bad experience but more language support would be helpful.

Pros

EASE AND PRACTICALITY OF USE. It is very user friendly and accurate reports can be generated.

Cons

There are no negatives as it is a fantastic accounting software.

Pros

Easy and accurate, I enjoy it every day.

Cons

I don't have any comment to make hear. I see no disadvantages at all

Pros

Easy to use. Assists in easy invoicing & accounts.

Cons

Setting up from scratch is difficult if not an expert at accounting.

Pros

Sucked in by what appeared to be initial low cost.

Cons

once established we didn't want to proceed it was difficult to cancel without paying additional charges

Alternatives Considered

Xero

Reasons for Choosing Reckon One

cost

Switched From

Xero

Pros

Easy to navigate and the support is fantastic

Cons

I want the invoices to be able to automatically send out reminders when not paid

Pros

Easy to use once all functions are learned

Cons

Help section is often confusing and difficult to find the best solution

Pros

good to work with, easy to manage has what I need for my recording

Cons

bill payment section I find this can be a problem where the payment goes.

Pros

Accounts receivable and payable are easier to manage

Cons

Reckon not having automatic annual renewal

Pros

Functionality and price

Cons

Have a little bit of trouble doing bas and super payments

Pros

I like the clean interface of Reckon, and the ease of use. It did not take long to learn the program.

Cons

There isn't anything I dislike about the product.

Pros

I have moved from very old desktop program Quicken - I am slowly getting used to the cloud version.

Cons

Bank transaction actions were VERY slow!!!! I am hoping this is not the norm.