User Reviews Overview
About Asset Panda
Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere...
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- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Asset management and inventories are easier to manage now
Asset Panda addresses the issue of adapting processes and procedures to a piece of software's capabilities. You may model your company's activities with Asset Panda's action and process creation tools.
Pros
This asset management program is great since it is so simple to use. It's great that you may make new groups to accommodate the evolving demands of your company. To keep tabs on who has custody of these PCs, I utilize Asset Panda.
Cons
Asset Panda's drawbacks are minor and hardly worth considering. The dashboard component might use some work as it is not all-inclusive and the interface could use some cosmetic and functional updates.
Response from Asset Panda
Hi Lillian, we appreciate your writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Good wishes to asset panda
Excellent. All members of my team are happy since they start using it
Pros
No set-up fee.
Our team's data always remains protected.
Multiple users can use it in my office.
All users find it easy to use.
Cons
It doesn't tell if any user had double posted
It's photo editor needs improvement.
Extremely high volume business may not be able to use it.
Response from Asset Panda
Hi Tanweer, we appreciate you writing a review on the Asset Panda platform. Be in the lookout for our new platform Asset Panda 2.0 coming soon. It has a lot of functionality and can help solve business issues ranging from Asset Tracking, Audit, Inspection, inventory, kitting etc...
Thank you for the opportunity to serve you.
- Industry: Machinery
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Asset Panda is a good inventory system
It's been fairly positive, customer service is very good.
Pros
Simple interface, flexible, ease of use.
Cons
Not as many configuration possibilities for integrations
Alternatives Considered
ServiceNowReasons for Switching to Asset Panda
Price point and because it integrates with existing systemsResponse from Asset Panda
Hi Enrique, we appreciate your writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.
Top Asset Panda Alternatives
- Industry: Construction
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
useful although not perfect
Overall useful and a great concept. Definitely helps get our work done more efficiently, without having to constantly call the warehouse manager to ask what's in stock.
Pros
It's nice to be able to search for the stock items we have on hand and see who has checked out which tools.
Cons
It can take a long time to load and will freeze up if multiple people are using it at the same time, which is common at our company.
Response from Asset Panda
Hi Kira, we appreciate your writing a review on the Asset Panda platform. If you contact support you may have a setting that is causing the issue. Thank you for the opportunity to serve you.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Sign up today & thank me later!
Very easy to set up, very easy to use; tracks assets & credit card purchases so quickly & so easy, it would be foolish to not use it!
Pros
We previously used Asset Panda at another employer & knew it was so useful & so easy to set up, he had to bring it in here.
Cons
NOTHING - everything works as promised, easy to amend as needed, easy to update, easy to do everything!
Response from Asset Panda
Hi Lynne, we appreciate you writing a review on the Asset Panda platform.
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Eases the Assessment your Assets
I absolutely love Asset Panda! It makes managing inventory for multiple devices/equipment a breeze.
Pros
I love the user-friendly UI and ease of use for both entering and modifying assets into the system.
Cons
There's not much to not like as it makes for a seamless experience, especially the barcode scanning feature built into the app.
Response from Asset Panda
Hi Rico, we appreciate your writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Physical Asset Tracking Necessity
Asset Panda is an excellent solution for a use-friendly asset management and tracking software that is flexible and easy to implement and use long-term. The downside is the one-dimensional platform for physical assets. I wish Asset Panda had a more in-depth project management and gantt feature that also coupled with personnel management. Then it would be unstoppable.
Pros
I love the barcode printing, labelling, and scanning. This allows for real-time physical asset tracking and inventory management. No more losing or guessing where our equipment is!
Cons
I didn't like the limitations regarding in-depth and detailed parent-child asset relationships. This was a necessity for us as we needed to "nest" equipment inside other equipment and be able to track all of that together and also separately.
Alternatives Considered
Visual PlanningReasons for Choosing Asset Panda
Needed to have more automationReasons for Switching to Asset Panda
We ultimately chose Visual Planning, but we miss the barcode and in-depth inventory tracking softwareResponse from Asset Panda
Hi Nickolas, we appreciate your writing a review on the Asset Panda platform.
We appreciate the opportunity to work with you.
Can you email [email protected]? We would like to introduce you to our director of Product.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Usefull and User-friendly
Pros
Asset Panda is a useful tool for tracking and managing assets. I like that I can create custom fields and generate reports
Cons
Could have more customization options and better integrations with other tools.
Response from Asset Panda
Hi Federico, we appreciate you writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Love this system
Pros
It’s so easy to use and set up. We were able to train people on this quite easily
Cons
Purchasing it took a little but we were good once we did
Response from Asset Panda
Hi Cassie, we appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Asset Panda is a great choice is Inventory Tracking and Data Management
My experience with the software was great, my main upset was not being able to get a life customer support tech quickly
Pros
Easily Manage our inventory, So much more efficient in product replacement and ordering. Customizable interface is great!
Cons
customer support is not as great as some other products.
Response from Asset Panda
Hi Tenae, we appreciate you writing a review on the Asset Panda Platform.
Thank you for the opportunity to serve you.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Such an amazing product
It's soft every problem that I had it made my life so much easier
Pros
It made my job so much easier that I don't know where I would be with out it so amazing I would love to tell everyone about it
Cons
I have not had any failures or anything with this this is an amazing product
Response from Asset Panda
Hi James, we appreciate your writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
2021 Review
So far I love it, it was allot of work to get it to where it is now but now that its set up its made my life and other IT coworkers job so easy.
Pros
Once setup it is very easy to use and way less paper work envloved.
Cons
In our particular case we have users set to only have the Assets tab, that means they don't even have the settings page as users use SSO and it is not needed. The biggest issue is that it brings users to a total asset count page that is irrelevant and confuses the user when logging in and trying to sign for assets. All they need to do is click the "Asset" tab at the top but with it being the only tab they don't think its a button. I just wish there was a global home page settings for user templates instead of having to go in and set users manually. Users come and go often so its no ideal for us to make that change to each new user.
So in summary I would love to see a global home page option for users templates.
Response from Asset Panda
Hi Cody, we appreciate writing a review on the Asset Panda platform. We are sending your comments about global home page to our product team. They will reach out to better understand the comment and the desired functionality.
Thank you for the opportunity to serve you.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Cheap, Easy to Setup, Easy to Maintain
Overall Asset Panda has solved many headaches and saved hours of time within our organization and we love it for that. The few times we've needed support or help with a setting the Asset Panda support team has been quick to respond and given us a solution each time. The support is one of the best things about Asset Panda
Pros
When we rolled out Asset Panda within our organization we had help the whole way from the support team. We have used it for more than 2 years now not only for asset tracking, but for inventory management, and reservations. It has solved many headaches within our organization and saved countless hours, and even more money by helping us easily track location and status of equipment.
Cons
While Asset Panda does have many features, some of the features such as the reservation side of things is not fully optimized. The main feature set of Asset Panda is great (Asset tracking, and inventory management in our use case) but some of the "add-on" features are not as comprehensive and leave you wishing there was more functionality.
Reasons for Switching to Asset Panda
Cheaper cost and more feature set. The look of the user interface was also leaps ahead of the competition.Response from Asset Panda
Hi Zach, we appreciate your writing a review on the Asset Panda platform. We love that the platform is saving you time and solving headaches. If you have thoughts on how we can improve the platform we would love to hear what you think.
Thank you for the opportunity to serve you.
- Industry: Education Management
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Asset Panda has allowed us to centralize and track all IT assets
The college has had a great experience with AP since we started using it, it has allowed my team to manage and track inventory of all IT assets that we hand out to our employees. It provides reporting that assists with our yearly refresh of laptops.
Pros
GUI interface ease of use, accessible across multiple locations as it is web-based. Easy to maintain and update assets and customize fields.
Cons
We do not have any cons with the product, we find it to suit our environment and needs perfectly.
Alternatives Considered
WebCheckoutReasons for Choosing Asset Panda
Costs were high with Footprints and we were also moving away from the ITSM solution to another solution so did not want to continue using it, we found AP to be easier to use and web-based, also costs were very inexpensive.Switched From
FootPrintsResponse from Asset Panda
Hi Alvin, we appreciate you writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
tracking software is the most flexible
Pros
cloud-based asset tracking software is the most flexible, user-friendly, and customizable system available and supports integrations with the world's best software
Cons
Bit complex stricture and hard to find data in large project
Response from Asset Panda
Hi Pankaj, we appreciate your writing a review on the Asset Panda platform.
Than you for the opportunity to serve you.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Panda Express yourself
Pros
It's ease of functionality and ability to get the job done.
Cons
Digital programs have taken away from writing things down.
Response from Asset Panda
Hi Brianna, we appreciate you writing a review on the Asset Panda platform.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Asset Panda
Well experience
Pros
Comprehensive reporting and analytics: Asset Panda offers advanced reporting capabilities and analytics for assets, allowing companies to gain valuable insights into asset usage and performance and achieve necessary improvements.
Cons
Cost: Depending on the size of the organization and the specific needs, the pricing of Asset Panda may be considered relatively high for some businesses, especially for small or budget-constrained companies.
Response from Asset Panda
Hi Rafi, we appreciate your writing a review on the Asset Panda platform. Your feedback is incredibly valuable to us, and we truly appreciate your contribution.
Thank you for the opportunity to serve you.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Average product for Asset management
All in all, if you're looking for a relatively fair price asset management this product will satisfy you, but if you need more functions and capabilities it will be worth spending a little more for its competitors.
Pros
The best part about this product is deployment which is very easy and straightforward, it makes the product attractive for small to medium size companies.
Cons
I was comparing the functionalities to other competitors, and some of the basic functions during creating of assets were missing and I couldn't find a way to customize it as I meant to.
Response from Asset Panda
Thank you for writing a review on the Asset Panda platform. Would love to know more about the basic functions you mention. Our solution is about as comprehensive as it gets. All basic functions are there with a lot more.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
An Excellent tool pupose-built for asset tracking
Very well designed tools with a lot of ability
Pros
Asset Panda combines tons of customization, reporting, and cloud connectivity. It also has support for mobile devices, android and IOS. The annual prices is also affordable.
Cons
Lacks few feature such as remote access to machines, network discovery and offline mode in mobile app
Response from Asset Panda
Hi Nazir, we appreciate your writing a review on the Asset Panda platform. We accomplish Network Discovery via several integration options. Offline is coming this summer with the release of Panda 2.0.
Thank you for the opportunity to serve you.
- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Suitable for diverse inventories!
I helped a friend of mine choose this product for her company. So, basically, she told me that she had an incredibly diverse inventory and the fields for one asset couldn't relate to that of another. There were many other problems that she was facing.
However, after implementing the use of Asset Panda, things became a lot easier. She told me that there was a bit of an initial learning curve, but she felt very content and accomplished when she realized she built everything without an expensive developer or purchasing any hardware.
Asset Panda may be expensive to implement but it is certainly worthwhile. The return on investment could easily trump your initial investment in no time.
Sadly, for me, this software cannot be applied to my work environment or in any of my private side businesses. But if there ever is a need for it, I wouldn't think twice about using it. And judging by the feedback I got after referring it once, I am 10 times more likely to do it again!
Pros
1) User Interface: Asset Panda is fairly simple to use and can integrate well with almost any environment - no matter how complex it is.
2) Mobile App: The great thing about Asset Panda is that it has a mobile app that you can use. The app makes it possible to scan barcodes, search for assets and even update them, if necessary, while you're on the move.
3) Audit Feature: Asset Panda has an Audit Feature that enables you to go in-depth and check out the timeline of what people did with their assets.
4) Budget Friendly: Asset Panda is like a turn-key inventory solution that allows you to design and build according to your own requirements, based on your environment. The best part is that you don't need to hire any developer. You even don't need to waste time on purchasing expensive licenses or hardware.
5) Cloud-Based: All data is saved on the cloud and can be accessed from anywhere and at anytime with your credentials.
Cons
1) Sessions Time-Out: Okay, in my opinion, the most annoying part about Asset Panda is that its' session timeouts are way too fast. If the time-out setting on the website could be increased, that would be amazing!
2) Barcode Scanner: I feel that the bar code scanner on mobile devices can be improved a bit.
Response from Asset Panda
Hi Shayne, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. The detail you go into in your review is very helpful to us and we think other people interested in learning more about our platform. The time-out issue is being addressed soon. This is a little overly aggressive security feature that we now know how to adjust for a better overall experience.
You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Excellent Asset Management Tool
Overall, it has been a great initial year with the subscription and we are signing up for a longer term commitment. It continues to grow as a tool for our company and have been pleasantly surprised at the capabilities and support Asset Panda has exhibited.
Pros
Being a small/mid-sized business we have struggled to keep track of fixed assets along with operational assets. We have been unable to accumulate data and with Asset Panda's help it provided an affordable platform to begin transitioning to a more modernized and sophisticated way of management. Having an unlimited number of users was one of the key factors along with an effective application that could be leveraged on mobile devices. We continue to identify more ways to leverage this platform and feel like we get a lot of value for what we pay. The support team and onboarding group was and is very impressive and always get prompt and timely responses to help resolve a situation or question.
Cons
There can be some short comings on the reporting and wish it had a little more sophistication in the fixed asset accounting aspect but that is something we have been able to work around. No major complaints except we sometimes run across some configuration limitations but overall the framework is flexible for any and all industries that you can usually manage it and work around to a resolution.
Response from Asset Panda
Hi David, we appreciate you writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Industrial Automation
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Asset Panda is Asset to Have
Pros
Extraordinary experience from working with an account administrator to execution trained professional. This will assist us with following our resources for day camps, studios, and other events. I don't see what is going on where this product wouldn't meet the prerequisites. It is inconceivably adjustable and permits you to record any kind of resource.
Cons
My main test is the absence of restrictive fields while performing activities.
Response from Asset Panda
Hi Prem, we appreciate your writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Great product
It has been very pleasant. Each person on your team is very professional.
Pros
It is cloud based and can be accessed from any computer.
Cons
Adding our predefined forms is time consuming. And certain features/actions are not user friendly. I had to on a few occasions have a video call with a representative to walk me thorough a certain feature. Afterwards, I would have to review the video several times to complete what I needed.
Response from Asset Panda
Hi Robert, we appreciate your writing a review on the Asset Panda platform. We are continually innovating the platform. Be on the lookout for improvements designed to make your life easier.
Thank you for the opportunity to serve you.
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Solid flexible choice
We get a lot of use from the data that we have in the system. We like having access to the data in the phone app, and using the barcode scan options save time. It's been a great decision to move forward with this tool, and it continues to improve and do more for us.
Pros
This software is highly customizable, and has grown increasingly more robust over the last couple of years. It was easy for us to import all our old data and get started. We use it to track computer assets and inventory, and we have been able to tweak the setup to make it work better for us over the last 3 years as we learn more about what it can do, and what we need from the software.
Cons
There are some times in the screens were you can accidentally make changes to your whole inventory, rather than just a few items, and it's not really clear that would happen. They are working to improve that process, but that's been our biggest problem.
Response from Asset Panda
Hi Michael, we appreciate you writing a review on the Asset Panda platform. We want to set a call to go through user permission details to help you with changes.
Thank you for the opportunity to serve you.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Asset Panda was an unexpected surprise as a very powerful tool for business
My customer was having trouble with a lot of IT assets that were not properly managed. They suffered big financial damage for stolen or "lost" assets, and also for purchasing some parts or equipment since they had none, only to find out days after that there was actually a proper stock. Now, the IT team can provide agile response to users' requests, they are anticipating waranty and licensing renewals, and they are doing a lot of reassignment of compute and mobile devices since now they can match device specifications to job descriptions and roles, thus optimizing the way assets are being used.
Pros
The customer was able to start getting value from AP in a few days, even when there wasn't enough information to feed into the system. Since they were previosuly doing no asset management at all, they were worried about having a very long adoption curve. The truth is they were able to put whatever basic information was available and the, day by day filling more as they were able to dedicate time to this task once they had no need for manual processes.
The customer has already in place a lot of Zendesk integrations, so they felt AP was a very nice new member of their IT ecosystem.
For me, the most value comes from the fact that they have not need any tech support for using the system, so consultancy time has been mostly focused on obtaining new information to put into the system.
The mobile app's integrated barcode scanner was an unexpected benefit which made the customer really happy.
Cons
The lack of a current working integration with Salesforce was an stopper for a bigger project with a new customer.
For some current customers that I'd like to offer AP as a new solution I have the problem with integration with GRC systems, mostly for compliance with ISO27000 and some other process oriented and cybersecurity frameworks. The API is currently not as friendly to use for this kind of integration.
Response from Asset Panda
We appreciate you writing a review on the Asset Panda No-Code Platform. We constantly are working on new API integrations and supporting the existing. We love that you are using the integrations with your clients to help solve business issues. Since we are a platform you can co figure Asset Panda to handle a lot of use cases including PO Managmernt, facility management, inventory, help desk etc... basically any business issue with a unique workflow. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.
Thank you for the opportunity to serve you.