User Reviews Overview
About Sage Accounting
Sage Business Cloud Accounting is a cloud-based accounting and invoice management solution for small businesses. It offers core accounting, project accounting, expense management and compliance management within a suite. Sage...
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- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Easy and Accessible
Not sure - nothing springs to mind as we engage
Pros
Ease of use Not sure - nothing springs to mind as we engage
Cons
Not sure - nothing springs to mind as we engage
Response from Sage
Thank you for your review, Stan. We're pleased that Sage Accounting has been a good choice for your e-learning business. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Environmental Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Safe Accounting for accounting done right!
Extremely happy with it. We changed software to Jobpac due to a business merge.
Pros
Excellent software, lots of options that you can do on it which is completely the opposite to MYOB per example. It integrates with all other softwares including expense claim management systems, payroll systems etc… Easy to use, easy to manage, easy to run reports from it. Staff have been mentioning also that it’s not a slow system. They seem to have a great server which makes a big difference on the daily basis usage.
Cons
A big pricey but I guess you have to pay the right price when it comes to accounting software!
Alternatives Considered
SAP Business OneReasons for Choosing Sage Accounting
MYOB had not enough options for us we needed a software a bit more complex.Switched From
MYOB BusinessReasons for Switching to Sage Accounting
Cheaper than SAP and less hard to configure!Response from Sage
Hi Denis - thanks for taking the time to leave us a review! Its great to hear all the benefits you have with your Sage product and the fact they are making such a difference to your daily tasks. We will take your comments about pricing into consideration as we are always striving to provide the best software at the best rates!
Thanks,
Anna Parker - Customer Advocacy Executive
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Use in combination with fundraising data
Easy to use, but lacks quality data capture.
Pros
Easy to navigate between fields and data.
Cons
Lack of use for fundraising data and note taking
Response from Sage
Hi Suzanne,
Thank you for your feedback. We're glad to hear that you find Sage Accounting easy to navigate. We understand your concerns about its use for fundraising data and note-taking, and we appreciate your input on data capture quality.
Bethany McDermott - Customer Marketing Manager at Sage
Top Sage Accounting Alternatives
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
SAGE 50 Accounts - NFP
Overall it is very positive. The software is mostly reliable and the support team, if required, are always helpful. The online help guides are very useful too.
Pros
We like that it is intuitive and has a specific accounting module for us as a charity - fund accounting and gift aid functionality.
Cons
We have a problem at every year end (last 5 years) when rolling the balances forward on the restricted funds (new opening balances on Balance Sheet). They are always incorrect, causing our opening balance sheet to be wrong (balances of unrestricted funds and restricted funds) and we have to manually adjust them - something our Auditors are not keen on and we have to get additional checks done in order for our accounts to be signed off. This has been looked at several times but SAGE support, and our data submitted to them for review, but they cannot resolve for us. Very frustrating and a huge admin task for us at year end when we are already busy.
Alternatives Considered
XeroReasons for Switching to Sage Accounting
NFP not as good as Sage 50 - we needed the Gift Aid functionalityResponse from Sage
We appreciate your review, Sharon! We're glad you find Sage 50 Accounts intuitive and useful for fund accounting and gift aid. We acknowledge the year-end balance issue and understand your frustration. Your feedback is invaluable to us, and we are committed to improving our services to better meet your needs.
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Sage Ireland small professional business review
Positive, although one is slowed down slightly online waiting for pages to load.
Pros
The product is has a country version specific to Ireland. The payroll and accounting are linked.
Cons
Editing after payments is not allowed and when reconciling, if a payment for the next month is reconciled, you can’t roll back to the end of the last month to do a reconciliation to follow your printed monthly bank statements, and the bank column shows transactions but no balance column.
Reasons for Choosing Sage Accounting
Quickbooks Pro Desktop was discontinued in the UK, and do not tailor payroll to IrelandSwitched From
QuickBooks DesktopReasons for Switching to Sage Accounting
Perception of reliability, initial phone supports, specific Irish tax accounting functionResponse from Sage
Thank you for your detailed review, Victoria. We appreciate your feedback on the specific Irish tax accounting function and the linked payroll and accounting features. We acknowledge your concerns about editing and reconciliation. Your insights are valuable to us as we strive to improve.
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Industry: Security & Investigations
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sage Gliches
Sage has a few glitches. It pulls through transactions twice from my account. Transactions that have been already reconciled suddenly re-appear. It has also put a transaction both in the income and outgoings. I find creating rules particularly difficult. Sometimes it works and sometimes it doesn’t
Pros
I find navigating the site quite easy. Invoicing is easy.
Cons
I find it hard to find help in the help centre. If you don’t put in the phrase it likes it can be quite difficult to find the answer to your question
Response from Sage
Hi Carl,
We appreciate your review and feedback on Sage Accounting. We're glad you find the site navigation and invoicing easy. I'm sorry to hear about your issues with the help center and transaction glitches. Please reach out to our customer support team for assistance in resolving these issues.
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Best Accounting Features For Business
With Sage Accounting, we have been able to manage all our accounting needs.
Pros
With Sage Accounting, we handle most of our accounting needs and it makes business management easy.
Cons
Well, Sage Accounting has been flawless.
Response from Sage
Thank you for your positive review, Mariachiara! We're thrilled to hear that Sage Accounting has made business management easy for you and met all your accounting needs. Your feedback is greatly appreciated!
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Import & Export
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Sage Accounting Is Friendly and Easy to Use
I love my incredible experience with Sage Accounting.
Sage Accounting is superb.
Pros
I like the accuracy of Sage Accounting, which makes it a dependable accounting solution.
Sage Accounting is reliable and easy to use.
Cons
I have zero dislikes for Sage Accounting.
Sage Accounting is superior and simple to implement.
Response from Sage
Hello,
Thank you Ahmed for your positive review of Sage Accounting. I'm pleased it's such a good experience for you!
Thank you for choosing Sage Accounting!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sage Accounting - invaluable
Excellent - couldn't work without it!
Payroll, invoicing, banking, and general intuitive system. Able to assign use to third parties - accountants. Really good system
Pros
Intuitive, easy to use and comprehensive system. Interaction with Banks and HMRC
Cons
Lack of flexibility with multiple companies
Response from Sage
Thank you for your positive feedback, James. We're thrilled to hear that Sage Accounting has been invaluable for your business. It's great to know that you find the system intuitive and comprehensive, especially with payroll, invoicing, and banking. We appreciate your input on the flexibility with multiple companies. If you have any further comments, please let us know.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Great Desktop Software
It was my accounting software of choice prior to COVID and cloud based software became the ideal software
Pros
It is an easy to use accounting software that can be easily customized to an individual's business needs
Cons
The only downfall of Sage Accounting is that it is a desktop platform
Response from Sage
Hi Wendy,
Thank you for your positive review. We're delighted to hear that you find Sage Accounting easy to use and customizable to your business needs. We understand your preference for cloud-based solutions post-COVID and appreciate your feedback on the desktop platform.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
I love Sage Software for all my accounting needs.
I am very happy with the software. The reports I generate are next level.
Pros
I have been using the software for 9 years and it becomes second nature to me. It is precise and easy.
Cons
Perhaps the steps I need to take to reverse a check, but it is not that big of an issue.
Response from Sage
Hi Jodie, thank you for your review. We're thrilled you find Sage Accounting ideal for intricate accounting needs and appreciate the feedback on check reversal steps. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Long Time User, First Time Reviewer
We have been using this company for over 30 years. We started using a software known as Bedford that eventually changed to AccPac and then now known as Sage.
Pros
Forms have the look needed for a small business to “look” good, larger than we might actually be and the forms can be easily modified to be branded.
Cons
The software does not interface easily with email software, particularly Office 365.
Response from Sage
Thank you for your review, Keith! We're glad to hear that you appreciate the customizable forms in Sage Accounting. We understand your concerns about the interface with email software, particularly Office 365, and we're continuously working to improve. Your long-term loyalty and feedback are invaluable to us.
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Good software whit good functionality
Overall, great product. This has alot of functionality, including tracking expense, accounts receivable, inventory, etc.
Pros
The tracking mechanisims and integration into banking.
Cons
The financial reports such as balance sheets and P&L can be developed or customized to be more user friendly.
Response from Sage
We value your feedback, Steffon. It's great to hear about the positive impact of Sage Accounting's tracking mechanisms and banking integration. Your suggestions for report customization are noted and appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sage Accounting Review
I highly recommend Sage to clients and friends.
Easy to use and great value.
I have a fantastic Account manager and I always get the help needed
Pros
It's easy to set up and train clients to use. Even someone with little technical experience can easily use once set up by a professional
Cons
Mobile app doesn't allow you to process as much as the online version
Response from Sage
We're glad Sage Accounting suits your needs, Nicola. Thank you for your feedback on your Account Manager and your feedback on the mobile app's functionality is noted. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Sage accounting
Love it, it’s helped me loads and so easy to use, need help sage are always there and helps every time,
Pros
Banking helps so much, reconcile is easy to do. Invoices help keep up to date on payments
Cons
Having to put all the customers in with all there details,
Response from Sage
Thank you, Sandra, for your glowing review. We're thrilled that Sage Accounting's banking and invoicing features are making your work easier. We appreciate your feedback and are always here to support you.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Individual & Family Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Long established accounting software
Pros
I have been using Sage accounting since the 90's It has been developed over the years to cope with the evolving times.
Cons
The latest cloud version has a limited capability compared with the desktop version, which is frustrating at times, but if you are new to using the comparison isn't there.
Response from Sage
We appreciate your longstanding support, Sharon. It's great to hear Sage has evolved with your needs. Thank you for your feedback on the cloud version and I'll share internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Environmental Services
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Sage review
Good so far, easy to set up if the time is put aside
Pros
I like the simplicity to use but professionalism of the output & easier than a spreadsheet
Cons
Sage, for me, is missing automatic chasing of overdue invoicing like you can do with other software for the same purpose. Unfortunately, it’s this element that is missing which is making me consider one of the other software available until safe catches up and introduces this feature. I also think it’s missing an easy way to put a part payment against an invoice unless I just haven’t figured it out yet
Response from Sage
Thank you for your feedback, Matthew! We're glad you appreciate the simplicity and professionalism of Sage Accounting. Your suggestions for overdue invoice chasing and part payment features are valuable and I'll share internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Peachtree to Sage...A long history!
In the end, we sold the business and Sage was discontinued.
Pros
Sage was Peachtree Accounting software at the beginning. No internet available. Many startup accounting packages becoming available and we picked Peachtree on belief that it was a good starting company and would succeed. We used Peachtree and later Sage for some 20+ years.
Cons
Sage was a drop in service from Peachtree. Afterwards, it was always decreasing in support. Hard to discuss any topic or correct software problems. Lack of service and support.They were all about charging you for any conversation... insensitive till it got to the point of their interfering created more problems on their mission to boost revenue. We used the same package every year for stability!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Great customer service but not cheap!
Pros
The customer service is great! Friendly, knowledgeable staff located in Canada!
Cons
It’s not cheap! Other softwares (such as Xero) is less expensive. Sage also used to be a one time cost and now it’s an annual subscription.
Response from Sage
Hi Peter! We truly appreciate your review! We're thrilled to hear that you find our customer service great and our staff friendly and knowledgeable. We understand your concerns about the cost and the shift to an annual subscription. Your feedback is invaluable to us as we strive to improve our services. Thank you for sharing your thoughts!
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Sattisfied Customer
Extremely satisfied. Very useful guidance. Extremely helpful customer and IT support.
Pros
Easy to use, explanatory guidance very helpful.
Cons
No problems encountered yet. Very satisfied.
Response from Sage
Thank you for your positive feedback. We're thrilled that Sage Accounting's ease of use and helpful guidance have met your expectations. Your satisfaction with our customer and IT support is greatly appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Do not use SAGE if you value your business
Terrible!!! Will not recommend this software to anybody.
Pros
Standard software for accounting purposes.
Cons
You do not get what you pay for as they are constantly offline. Their site is constantly inaccessible leaving you stranded with your customers stuck at the counter. Pathetic excuse for accounting software. Support team are useless.
Response from Sage
Dear Ridwaan,
Thank you for taking the time to share your feedback. I am truly sorry to hear about the issues you have experienced with Sage Accounting. Your experience is not reflective of the high standards we strive to maintain.
I would like to understand more about the specific problems you encountered so that I can connect you with the right support team to address these issues promptly.
Your feedback is invaluable to us, and we are committed to resolving these issues to improve your experience with our software.
Please reach out to me directly at [email protected]
Thanks,
Bethany McDermott
Customer Marketing Manager
- Industry: Newspapers
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Good and easy software.
Pros
Very easy to setup and use it. Nice and intuitive UX. A lot of good and useful features "ready at your fingertips"
Cons
Sometimes the loading speed is very very slow.
Alternatives Considered
Accounting SeedResponse from Sage
Thank you for your review, Haba! We're delighted to hear that you find Sage Accounting easy to use with a user-friendly interface. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Great For Small Business Use
Easy set-up for our small business. Easy to use and allocate payments. Very helpful staff when we needed help.
Pros
Easy set-up and ease of use especially the allocation of banking process.
Cons
No cons-fulfils all of our business needs.
Response from Sage
Thank you for your review, Noreen. We're delighted that Sage Accounting's setup and banking features are serving your business well. Your satisfaction and recognition of our helpful staff are greatly appreciated.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Market Leadrer Is Still The Best
Love it, so inexpensive for what you get
Pros
Ease of use and great support and ability to give input on development
Cons
Inability to repeat lines of data with F keys
Response from Sage
Thank you, Christopher, for your high rating and kind words! We're delighted that you find Sage Accounting user-friendly and value our support. Your feedback on data entry is noted and appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Sage Product
Been using sage for over 25 years with my trading company, now only need sage cloud as our transactions are now very minimal, so its the perfect solution for me.
My accounts also use it, so its that we can have access to it at any given time.
Pros
Ease of use, simple to access remotely through sage cloud. My accountants also use it, which makes it easy for me do the accounts.
Cons
Sage, for me ticks all the boxes, only negative is i have to pay for it.
Response from Sage
Hi Alpesh, we're delighted to hear that Sage Accounting's ease of use and cloud accessibility have served you well for over 25 years. Your satisfaction is our priority, and we're glad to be a cost-effective solution for your real estate business. Thank you for choosing Sage. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
