User Reviews Overview

About Sage Accounting

Sage Business Cloud Accounting is a cloud-based accounting and invoice management solution for small businesses. It offers core accounting, project accounting, expense management and compliance management within a suite. Sage...

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Feature ratings

Value for Money
3.9
Features
4.0
Ease of Use
4.0
Customer Support
3.9

Browse Sage Accounting Reviews

295 of 295 reviews
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Andile
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/11/2022

My professional side hustle enablers

Pros

Banking connections, this and the ease of allocation of transactions, I can track my spending habits and allocate my incomes with ease.Bookkeeping should not be hard and the solution makes sure it's a breeze.

Cons

I'm not sure it's this is a thing of the past... But I have multiple bank accounts linked and transfer between accounts can be be very complicated and you can easy duplicate transactions.I really don't like the idea of paying for add-ons such as cloud space. I think the more functionality required the more this can become expensive.

Alternatives Considered

QuickBooks Desktop Pro, Quickbooks Online and Xero

Reasons for Switching to Sage Accounting

I think pricing for basic bookkeeping functions, it's still the most reasonable.
Verified Reviewer
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 27/05/2021

Sage Business Cloud Accounting

Sage Business Cloud Accounting is easy to set up and use. I loved that it easily integrated with our existing business. With internet access, the software is accessible from anywhere and is available on mobile devices. It makes bank reconciliation and invoicing easy.

Pros

Installation and implementation are easy. I like that the features are easy to use even for non-accounting persons. It enables real time sharing of files with clients and colleagues which saves on time and eliminates the need to direct email invoices. This makes debtor management easy and less costly. Accessibility from a mobile device is a huge plus when one is on the move. The software is also affordable and has a free trial. Sage has good customer support.

Cons

Since the software can only be accessed online, it is difficult to work with when internet speeds are slow or when there is no connection at all. Sometimes bank sync feed is slow and the handling of foreign currency bank transactions could do with some improvements.

Alternatives Considered

Quickbooks Online

Reasons for Switching to Sage Accounting

Sage is user friendly even to persons with no book keeping knowledge while Quickbooks Online requires so basic book keeping knowhow. Sage has better customer support compared to Quickbooks Online. Considering our business needs, Sage seemed more affordable for us.
Verified Reviewer
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 11/03/2019

Just don't

I wanted to use Sage business accounting cloud for basic bookkeeping and I couldn't even do this.
My experience was of utter frustration. Not only with the lack of capabilities and difficulty in using the software but even worse, with their billing department. I was charged the wrong amounts every single month. Clients were charged for software that they didn't even use. Some clients were charged for software that I had already paid for. Nobody in accounts could fix it. Not even the directors were able to fix it. What an absolute disaster. I am absolutely at a loss as to how they are still in business.

Pros

The sage logo hinted that it may be similar to their line 50 product. Oh, how wrong I was.
There is quite literally nothing good I can say about this software, their customer support nor their accounts and billing team.,

Cons

It falls way short of functional. It couldn't be further behind the competition if they did nothing.
Essential features like repeating invoices were missing.
You can't pay with or receive into the director's loan account.
You are restricted in the number and type of bank/cash accounts you can have.
Fixing anything is a mammoth task
and even then, it doesn't actually fic the issues.

Top Sage Accounting Alternatives

Elizabeth
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 31/08/2023

Sage Business Cloud Accounting- easy accounting software

One thing I have to point out is that Sage customer service is quick to respond and even offers helpful resources like podcasts and blogs to help improve usability. They are also open to receive feedback from users to improve, which I consider a good thing, since they listen to their users.

Pros

I have a couple of years using Sage Business Cloud Accounting and have had a generally good experience. I liked the interface with its intuitive and clean menus. Although I'm not an accounting professional, setting up accounts was easy. The platform is very easy to use, makes data entry easy and allows you to sync bank accounts for added convenience. Plus, it's perfect for small and medium-sized businesses, and you can even manage two-business accounts at the base price.

Cons

Something I don't like is that it doesn't have good integration with other software, the interface needs to be improved, since it becomes somewhat monotonous, the synchronization of bank information sometimes loads very slowly.

James
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/06/2022

Really Easy Software for Non-Accountants

I honestly, couldn't imagine running my business without it. It's such an integral part of my business and frees up my time so that I can focus on other things. Truly outstanding!

Pros

I love the usability of this product. As a non-accountant, I feel able to easily keep track of my small business accounts with Sage Business Cloud Accounting. Plus, if ever there is a time where I don't know something and my accountant isn't available, the Sage help is excellent. I love the new addition of the Sage University which is going to be a real help in training my team.

Cons

I feel that for me personally, the cash flow forecasting is a bit complicated, but I'll admit I haven't fully explored this side of things, I tend to do all my budgeting on a spreadsheet but it would be handy to have it integrated with my accounts. Maybe a section that can look at the P&Ls for past years and recommend budgets for the months, quarters and year ahead. Again, it's not something I've fully looked into so it may already exist on the platform.

Alternatives Considered

Quickbooks Online and Xero

Reasons for Switching to Sage Accounting

It was recommended to me by my accountant who was already using the software for some other clients and after trialling it, I found it great.
Andy
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/11/2022

A good all round accounting product, good integration, but pricey as the users increase

We replaced Sage50 with Sage200, and also Sap B1 was migrated to Sage200, with the help of Sage partners at TN4 this was a relatively pain free migration in all cases, and they all worked well to meet our timescales and requirements, as well as helping us find other partners to integrate Sage200 with other related solutions such as barcode scanning, shipping, and MRP solutions that are not in Sage out of the box.

Pros

This software does everything a small, medium or relatively large sized business would need. The backend database is SQL server, so it's fast and well structured, and we found lots of modules and external products integrate well with it.

Cons

Implementation and training needed external consultants to do it at scale and at speed. The licence model is per user, so as soon as you start adding quite a few employees the cost of running the software gets rather pricey, though it's comparable to SAP B1 for example. We used our own servers to host the application and database, and although it's called "cloud" it's really not, but perhaps in the future.

Alternatives Considered

SAP Business One

Reasons for Choosing Sage Accounting

Sage50 could no longer cope with the number of transactions due to its outdated database setup, and SAP B1 was migrated across when we acquired a business that used this but needed to be integrated.

Reasons for Switching to Sage Accounting

We already had Sage 200 Business Cloud Accounting so it was logical to migrate everything into this, also SAP B1 was slightly more expensive.
Mahir
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
2

5
Reviewed on 21/10/2022

Awesome Accounting System if you can afford it!

The overall experience is definitely good and it's worth every penny if one can afford it.

Pros

Sage Accounting application improved our efficiency and business processes by much. It's features are integrated and there's no functional flaws at all; we can trust it's reports!

Cons

When you have 10+ users, it'll be a bit expensive to maintain Sage. Besides, initially the learning curve to get accustomed to it's features may take some more time for the traditional ERP system users

Alternatives Considered

Infor OS and Salesforce Sales Cloud

Reasons for Choosing Sage Accounting

NetSuite was very very expensive to maintain and also it's product support team was very slow to respond.

Switched From

NetSuite

Reasons for Switching to Sage Accounting

Sage has all the features that we necessitated and it was within our budget
Verified Reviewer
  • Industry: Aviation & Aerospace
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 15/06/2022

A saviour for start-ups and SMEs! Sage is like a digital CFO

Pros

Features! The wide array of features from automated invoice generation, reminders to follow-up actions, report & analytics generation for sharing with shareholders or investors, etc. make sage a must-use for small and medium enterprises. Cuts down unwanted bottlenecks in finances, payroll, while saving significant costs and downtime.

Cons

Pricing is a bit steeper compared to alternatives. Although the premium pricing is justified by sage's product, I feel it is still not accessible to early stage companies. Maybe, a specific plan focused on start-ups offering only limited features that start-ups use on a day-to-day basis would be fantastic.

Eugenio
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 15/07/2021

a tool to trust if there is budget for it

very good, all the accounting department can work with it.

Pros

the robustness of the software, it does not save locally any file, is connecting to the server for every query.

Cons

the price is very high, the company need to be bigger to be able to pay this software, the customer service is not very good in the it section, they are accountants.

Alternatives Considered

MNprogram

Reasons for Choosing Sage Accounting

because we needed better support

Reasons for Switching to Sage Accounting

because mn program was not able to start the fiscal year in june as we need, it only accepts january december accounting period.
Angie
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/03/2023

Excellent value and functionality for small non-profits

We are a small non-profit and had hoped that Sage Accounting would reduce the time taken inputting data, and improve the quality of our financial information. The software has saved us at least 2 days work every month.

Pros

Very easy to use, so perfect for users with limited financial knowledge. Linked bank accounts make month end bank reconciations quick and accurate, saving a lot of time.

Cons

The reporting section is not ideal for us, but still very useful.

Alternatives Considered

Quickbooks Online and Xero

Reasons for Switching to Sage Accounting

Market leader, and previous experience using Sage products.
Simon
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/09/2022

Sage

Excellent, the more you learn about the software the more possibilities to improve your business, an all in one package.

Pros

With starting on a new venture it was imperative to start off with the right software, Sage gives us everything we currently need in terms of invoicing, banking, ensuring all payments (in & out) are allocated, plus the flexibility to set up your own product codes & pricing structure specific to our business.

Cons

I would like to see a word search feature included in the invoice and purchasing section, rather than have to go through individual invoices to find the product I am looking for.

Alternatives Considered

Xero

Reasons for Switching to Sage Accounting

Used Sage when working in another industry so familiar with some of the processes.
Kerry
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/07/2022

Sage review

Pros

From AutoEntry to sage accounting to sage final accounts.
I like the bank feed within sage accounting - all time saving.

Cons

Bulk nominal changes would be a good addition. Otherwise I have to go into each individual invoice

Alternatives Considered

Quickbooks Online

Reasons for Switching to Sage Accounting

Mainly the support I get from the team at sage. I can always get hold of someone to answer queries.

Response from Sage

Hi Kerry,

Thanks for the great feedback and glad you're loving your accounting product.

Very best wishes
Sage

Replied 10/08/2022
Paul
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 30/01/2018

A solid accounts package. Many useful features allowing simple accounting for small businesses...

Pros

It is relatively intuitive for people with only a basic knowledge of business accounting. It allows easy manipulation of accounting data and you are able to provide periodical reports which means you always know the state of your companies finances. It can be accessed from anywhere and at any time and allows you to restrict certain users to particular areas. You are able to give your accountant a direct log in to your accounts which makes annual tax accounting very quick and simple.
Sage One can be tied to your bank accounts so that all items that pass through your accounts can be automatically uploaded into sage saving lots of time on entering data.
VAT filing and reports can be done instantly and sent directly to HMRC.
Can also be used directly with Sage Payroll meaning all information from payroll is automatically added to Sage One accounts.

Cons

If you're internet connection is weak this can slow things down a bit though on the whole it is a very stable and trustworthy platform.
The only thing I find a little bit weak is the inability to create direct backups of your accounts either your computer desktop or external drives. The only method of backing up the information is to print reports of all ledgers, invoices, receipts and audit trail. This means you will always have the information but in the event of a catastrophic failure it would be highly time consuming to re-input all the details. There would be no obvious method of doing this.

Cathy
  • Industry: Mining & Metals
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 23/04/2020

Simple to learn, gives you great data

I started a new job and I was up and running on invoicing at the end of the week, by week two I was able to post cash. It did take a little bit of time to familiarize myself the reports and with the general ledger. When I covered accounts payable it was also very intuitive. One of the most intuitive computer systems I have worked with ever.

Pros

The company I got a job with a few years ago used Sage, I was apprehensive about learning a new computer system but Sage was easy. It was intuitive if you have a little experience and accounting knowledge. It gives very great reports and gives you a lot of basic detail. I like.the fact that you can drill down to give various information.

Cons

There were a few times that I wish there was an online help to explain a few questions. There are a lot of reports and I feel like you may have to look at several reports to pull some advanced details.

Johan
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
1
Ease of Use
5
Customer Support
1

1
Reviewed on 24/04/2023

Sage One - Good for a Chicken Farmer in Zimbabwe

No comment, as it was developed by Pastel and not a lot of effort was placed in developing a descent accounting platform.

Pros

Sage is very cheap, but with it comes a entry level accounting platform. Definately not a Rolls Royce like Microsoft Business Central.

Cons

Uploading and deleting items and customers and suppliers. Very entry level. This product does not come close to Business Central. Sage is more an accounting platform for third world countries.

Bhanu
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 12/08/2019

GOOD EXPIRENCE

We use sage for accounting. The best thing is we can use sage cloud anywhere in the world. the software reminds us of the payments due for the customers. Then we can call our customers. It's easy to use. It saves time. If your computer will be crash then our all accounts are fully safe in the cloud-based sage. It's easy to use and access. When we need any help then the sage technician will fix the problem within few minutes on the call with remote access.

Pros

a few months ago we use the sage on the computer but if there any problem with the computer then our sage data not secure. Some time we lost lots of files as well. but when we subscribe Cloud service it's so much secure and easy. Our all data is fully secure on the sage cloud. The best thing is we can access anywhere in the world.

Cons

Nothing, when we need any help the sage technicians help me.

Elizabeth
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
2

4
Reviewed on 29/06/2021

Very easy to use

Pros

This software was extremely easy to set up and provides excellent access for multiple users. Date entry is very simple and less repetitive than other software I've used. The online chat feature is excellent for solving simple problems or getting help when you cant find what you need in the available online resources.

Cons

Two things need attention. One is the ability for a charity to set up HST receivable in a simpler manner. The other is the ability to contact someone to solve a problem. Support is managed through online chat and it is very difficult to speak to a live person. I've had an issue caused by a glitch in the system and have been unsuccessful in solving the issue for the past 9months.

Alternatives Considered

Quickbooks Online

Reasons for Choosing Sage Accounting

Cost
William
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

3
Reviewed on 03/02/2020

good

it's good it works, but very hard to install in network

Pros

The fact that you cannot go modify stuff by the backdoor

Cons

support could be better, it's not easy to reach

Alternatives Considered

Quickbooks Online

Reasons for Switching to Sage Accounting

reputation
Darren
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/07/2023

Brilliant program to support non profits

Excellent program, knowledgeable staff and easy to use

Pros

Very easy to navigate system. Clear to understand and easy to run reports and reconcile bank account.

Cons

Nothing that I can think of as all relevant and easy to use

Alternatives Considered

Xero

Reasons for Switching to Sage Accounting

Recommended by others and had used before.
Michael
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 27/04/2022

Reliable and powerful

Sage is a very reliable and powerful option for a small business. Being able to handle accounts on mobile is very useful. It could end up being pricy for larger business, though.

Pros

Banking integration is very useful, and it is nice to be able to track transactions easily. The reports available are clear and concise. Being cloud based, the mobile integration is very handy.

Cons

It does look a bit dated. Payroll is an added extra, so for a medium to large business the costs could increase dramatically. The ability to track time would be useful.

Kevin
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2018

Sage One has become am essential part of my business and I would recommend it to anyone

Pros

Ease of use. I have basic accounting training but, by using the help pages, I have managed to run my business without the expense of accountants. VAT returns are just a press of a button and all information is easily found if needed. The package has grown ( at no extra cost) and the stock control and invoicing side has much improved.

Cons

Sage support is very good if you have to telephone them - HOWEVER it is expensive! Very occasionally the system has crashed (not often) and it can cost you money to find out that it is their error not yours...

Susan
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
1
Ease of Use
2
Customer Support
1

1
Reviewed on 13/03/2021

Bad Move

diabolical

Pros

Ability to use on an Ipad - initial reason we moved from SAGE 50 to this software, however after 6 1/2 months with not a huge number of transactions the system has just got slower and slower the ipad works perfectly on all other software just sage is the issue

Cons

Migration didn't work
Unable to adapt reports
Entering payments is a clunky problem as you can't batch in a list of payments you need to keep clicking on payment receipt
Online support forum in SAGE doesn't get answers unless it happens to be something they already have in process they should ignore the quests

Sonny
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 19/08/2021

Does accounting as it should be

Easy enough to use.

Pros

As an online accounting system (enterprise) it does what any company and industry would need. You can configure it based on your company processes, but the reason you would want to use this, is that they have streamlined the process that you can adapt to, instead of the other way around. Why re-invent the wheel?

Cons

Too proprietary. You must go through their accredited vendors to do most of the modifications and reports, unless you train and really go deep.

Krystal
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
3
Customer Support
N/A

5
Reviewed on 11/11/2019

Using Sage since Peachtree

This software has helped us to have all the necessary reports for the government. We recommend it if you want a complete one.

Pros

It is a complete software to manage your business accounting. We have been using Sage since it was Peachtree. Now you can manage the accounting everywhere with the cloud feature. You can manage sales, inventory, employees, estimates, purchases/sellers, and so much more.

Cons

You can be confused sometimes because all the windows are similar.

James
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/02/2018

We've used SageOne Accounting (and it's predecessor) for many years - love it!

Pros

We find it does what it says it does. It's very flexible, not only because of Cloud access, but in terms of products, sales invoicing and reporting. The addition of integration of PayRoll has saved us both time and money.

Cons

To be honest, Iuse it without fuss. I'd prefer the Other Payments option to be in the 'Purchasing' section rather than the 'Banking' section and maybe a 'custom' layout option for Invoices - not fields, but presentation. That's all.

295 reviews