Brevo Reviews

Pros

-Ease of creating an email campaign.
-Their own CRM is connected to user behavior.
-Even the free version is so complete.
-Integration with many apps especially several WordPress form builders.
-Multi inbox, manages emails and even Instagram messages.

Cons

-The landing page feature could be so powerful but it is outdated.

Alternatives Considered

Acumbamail

Reasons for Choosing Brevo

I needed automation and more options for email marketing instead of just a newsletter

Reasons for Switching to Brevo

Sendinblue was more intuitive, they also offered more options for the automated flows.

Pros

Sendinblue is the best tools that i have use for our email marketing campaign automation. All the emails sent is instantly executed and receive by the recipient in no time. All the report analytics for the opening-click-rate and email reading time can be generated a day after the emails sent. They also offer a good software integration like Mailchimp and Woocommerce.

Cons

There are some aspect that Sendinblue should improve, especially on the customer support service which too slow in responding our ticket and support email. Other than that, the landing page template design is somehow not fully customizable and some of the widget is not easily editable.

Pros

Unlimited lists, can use your own ip address, great automation features

Cons

pay per email if I run out of credits I can not send any more emails, wish email credits were cheaper to buy

Pros

I don't know if it was just me, but attempting to learn and understand this platform was like trying to teach myself a foreign language. I just didn't get it.

Cons

All of it. Why do I need to type forty characters to tell you that.

Alternatives Considered

Constant Contact and Mailchimp

Reasons for Choosing Brevo

I thought Brevo would work better. It did not.

Switched From

Gmail

Reasons for Switching to Brevo

It was free. I thought the free version would be perfect for me... Alas.

Pros

Brevo has proven to be an indispensable tool in our email marketing and automation strategy. Since we started using this platform, we have experienced a significant increase in the effectiveness of our campaigns and interaction with our customers.What we like most about Brevo is its intuitive and easy-to-use interface. It allowed us to create and personalize emails quickly and easily, even if we are not design experts. The variety of pre-designed templates makes it easy to create attractive and professional messages. In addition, the ability to segment our contact list and send personalized emails has significantly improved our open and conversion rate.

Cons

Could improve the CRM part and the integration with google forms.

Pros

Easy to set up and create emails. Integrates automatically with TicketSource.

Cons

There is nothing about Brevo I don’t like

Alternatives Considered

Mailchimp

Reasons for Choosing Brevo

AcyMailing couldn’t handle new Google privacy measures and mails were being rejected.

Switched From

AcyMailing

Reasons for Switching to Brevo

MailChimp set up was more difficult

Pros

Ease of use, uncluttered user interface.

Cons

I do not have any complaints. everything works as it should.

Alternatives Considered

Mailgun

Reasons for Choosing Brevo

Mailchimp had become way too expensive and cluttered with functions I had no use of.

Switched From

Mailchimp

Reasons for Switching to Brevo

Easier to create e-mails and campaighs with your WYSIWYG tool to create e-mails.

Pros

Brevo is easy to setup and use and has good volume availability

Cons

We had some teething problems when getting started but seem to have overcome these in time

Alternatives Considered

Mailgun

Reasons for Switching to Brevo

We use more than one product as we have high volumes

Pros

Easy to setup with very good tutorials.
No limit of contacts.

Cons

not saw cons yet, experience is very good till now.

Alternatives Considered

Mailchimp

Reasons for Switching to Brevo

Mailchimp limit the contacs, even you do not send to all customers.

Pros

Ease of use and detailed reporting as well as user management are the best takes from Brevo

Cons

mail bouncing issue has to be sorted out and need ideas to address this

Pros

Sendinblue is affordable and easy to use. I was able to set up sendinblue with ease.
For businesses who don't use a great deal of email marketing it is ideal and convenient.
It offers email automation, email templates with drag and drop, and online learning tools to help you get the most out of sendinblue.
Helpful insights and detailed analytics are available and allow us to improve our email marketing.
Another great tool is contact management.
Overall sendinblue has all the tools for our business needs.

Cons

The only con is that it lacks some of the extra services that other products offer. While this is not a concern for us at this time, in the future that may change and of course some businesses need those extra features.

Alternatives Considered

MailerLite and Mailchimp

Reasons for Choosing Brevo

When comparing the setup and ease of use for both products, plus how well it suits our needs, sendinblue was the clear choice.

Switched From

Constant Contact

Reasons for Switching to Brevo

I simply liked sendinblue better, the screen previews I saw looked easy to use. Although it's trivial I liked the name and the color scheme matches that of our local university, it's also just pleasing to the eye.

Pros

Brevo appeared to have all the features we wanted

Cons

Brevo blocked us within hours of using the service without much of any notice sent to our administrator. They reviewed our email content with scrutiny and sent us screen shots asking what the intent of a specific email - which clearly based on its headers were sent to us and forwarded to a gmail account for a particular user. We also host an addiction recovery client whose emails may contain private and sometimes descriptive information about an addiction - we were also asked about those emails.

Alternatives Considered

Mailjet

Reasons for Choosing Brevo

We were looking for phone support for a lower cost.

Switched From

SendGrid

Reasons for Switching to Brevo

We selected Brevo for cost alone - but MailJet has proven to be a much better product than Brevo.

Pros

As a small business owner, the thing that attracted me to Sendinblue was the pricing. At the time I was using this, my marketing emails were fairly low-tech and with a few trade-offs, I was excited that I could send to unlimited contacts using the free plan. It also offered some customizations with the free plan other services didn't, and I felt like the pricing for larger lists was extremely fair (as I was hoping to stay with them).

Cons

The backend was a bit clunky and felt fairly outdated, but I was willing to overlook that for the price. After setting up my lists, default settings, first email, etc. I got a notice that I would have to go through verification before sending my first email. The process was RIDICULOUS. I had to schedule a call with someone in France (which seemed odd, but okay). My call was rescheduled twice and then ultimately canceled. After a month of trying to verify, I ultimately switched providers. After having gone through all the setup work, I never even got to send out anything more than a test email to myself.

Alternatives Considered

ConvertKit, MailerLite, Moosend and Zoho Mail

Reasons for Choosing Brevo

Mailchimp became too expensive for the size of my business and email list.

Switched From

Mailchimp

Pros

It's free until you go over a certain amount of emails per month and your contact storage is unlimited, no restrictions!
Custom templates, automation/auto responders, custom CTAs, and click tracking are all pros. APIs for integration with your website.
The reporting is pretty well detailed.
Customer support is very responsive and polite. I was able to set up sendinblue very quickly and I had no problems using it.

Cons

Sendinblues free version is limited and when you go over the email limit you need to buy a subscription to keep using the service. The customizable templates are there but they're limited.. Sendinblue could be slow and glitchy at times, most often when sending emails with attachments.

Alternatives Considered

SendGrid and Mailjet

Reasons for Choosing Brevo

My free trial expired and I wasn't comfortable enough with the platform to pay for it. Sendinblue had an actual free version meaning I could learn to use it before moving up to a subscription.

Switched From

GetResponse

Pros

What I love about SendInBlue is the ease of setup. Once you register, you can easily find what you're looking for. We do a lot of email marketing for our law association but do a lot more transactional emails. The SMTP features are easy to find and implement.

Cons

It's a bit more expensive than Mailchimp but gives your more flexibility. Would be great if you could get to the gallery of saved images easier. I love that you can add live chat to your website with SendInBlue the script is a bit heavy and can slow down page loads.

Alternatives Considered

SendGrid and Mailchimp

Reasons for Choosing Brevo

Love the MailChimp brand. At the time, we switched it was a bit more difficult to use when implementing transactional email. Also, the features we liked - real time chat, CRM, appeared to be available on MC but through a third party. The final thing is we're not sure what the new Intuit ownership will change the platform.

Reasons for Switching to Brevo

Broader mix of integrated services and ease of setup

Pros

I really like all the marketing feature and option that are provided by Sendinblue. It has all i need for automation marketing process, like email marketing manager and newsletter builder. The inboxes help to store customer's previous email history, so we can serve and response to their inquiries email better.

Cons

The customer service is not as active as it should be, they are not operation for 24/7 and as our company is on difference time zone, it is difficult to have a real-time chat session with them. An integration with other outside service like Gmail also will add more flexibility to our marketing process.

Pros

As an end user and no training in IT whatsoever, I would say that it has made email marketing easy and accessible for those who are looking at a feature filled but simple dashboard with excellent analytics to boot. Far better than any other email marketing solution out there and it does the thinking for you, they've really thought out the end user here and made things simple.

Cons

I'd say the pricing is fairly steep for a start up like ours, but at the moment we're becoming so reliant on this service and the paid features look like true added value so I might be being a bit miserly!

Alternatives Considered

Mailchimp

Reasons for Choosing Brevo

It was too complicated to understand and I felt it was designed more for IT savy users than end users looking for functionality.

Switched From

SendGrid

Pros

SendinBlue's design is simple and easy to use for low-cost email marketing, and it's very easy to set up. There is a lot to like about this marketing platform. It comes with everything you need. Among these are email marketing campaigns and broadcasts as well as email marketing automation, transactional emails and SMS as well as social media.

Cons

I don't like their way of verifying things, even though they respond quickly. The validations should be done and over with once and for all, not start up every time there's a campaign.

But this can be easily fixed. But this does not detract from professionalism, in my opinion we will continue to use it because it makes our work easier.

Pros

I love the fact that you have unlimited contacts and up to 300 emails a day that you can send during the free trial to get a proper feel for the software and whether the results will justify the cost of buying it.

Cons

This is a minor gripe, but I felt the design interface has a few things lacking, or perhaps just hard to find, and in that respect, Mailchimp beats Sendinblue by a nose, but I know Sendinblue is constantly developing and there is nothing serious holding me back from using it to send email campaigns

Alternatives Considered

Microsoft Outlook and Mailchimp

Reasons for Choosing Brevo

Mailchimp free trial had too many restrictions, so I couldn't use it properly or see results before having to purchase.

Switched From

Mailchimp

Reasons for Switching to Brevo

Better design interface that Outlook, better subscription model and free trial than Mailchimp.

Pros

Sendinblue is a dependable platform for effortlessly managing email campaigns and communication across various channels. I appreciate how Sendinblue provides a central location to oversee and monitor all stages of marketing campaigns. Their premium templates help initiate and organize campaign content, while the drag-and-drop campaign block builder makes it easy to insert multimedia elements. Sendinblue simplifies contact list creation and segmentation, allowing for unlimited customer targeting. I particularly like how Sendinblue customizes campaigns for SMS, WhatsApp, and Messenger content, and the scheduling tool is especially helpful for organizing sending times according to preferences. Sendinblue also provides robust tools to track and measure campaign success, including open rates, clicks, and conversions. The data captured is easy to understand and can be exported to analytics platforms.

Cons

While I haven't encountered many challenges with Sendinblue, setting up email templates can be tricky without proper guidance. A bug in the settings may cause campaigns to end up in the spam email list.

Pros

Sendinblue premium engages the business to grow new associations through auto publicizing, email advancing, esteem based messages, messages, visit customer associations with the heads, Facebook notices, and retargeting advancements. It's constrained by a-list customer gatherings and offers to assess plans. It's created on me who I to some degree like the finished thing - the clean, dependably checked messages that go to my patients to banter with them reasonably. I like how basic it's to make messages and incorporate contacts. We basically required the best way to deal with talk with our customers even more effectively. It is anything but difficult to use with a minor expectation to absorb information. At whatever point you are trapped, client assistance has been astounding every single time! Normally, message them through FB Messenger and they have answered inside a day. That is truly what separates them as I would see it! May be "less expensive" choices around yet this is priceless!

Cons

Sendinblue Premium has horrendous customer uphold during the hidden periods of realizing and using their thing. This consumed enormous measures of inside ongoing memory absurdly. It appears to be a touch interface for fixing layouts League. Also, we do miss the handiness to organize pro designs which may be wont to make new void arrangements. The streamlined features are similarly not available in this application.

Pros

I like the fact that his setup is quick and easy, that you can build a very strong and multi channel emailing strategy with one single tool.

Cons

Maybe the emailing personnalisation should be improved even if they already did lately some great improvements.

Alternatives Considered

Campaign Monitor and Mailjet

Reasons for Choosing Brevo

functionnality and price

Switched From

Mailchimp Transactional Email and Mailchimp

Reasons for Switching to Brevo

Price and functionnalities

Pros

Sendinblue premium empowers the business to develop new connections via auto advertising, email promoting, value-based messages, messages, visit client relationships the executives, Facebook advertisements, and retargeting promotions. It's controlled by world-class client groups and offers to evaluate plans. It's developed on me who I somewhat like the completed item - the clean, reliably marked messages that go to my patients to converse with them viably. I like how simple it's to create messages and include contacts. We simply required the best approach to talk with our clients all the more successfully.

Cons

Sendinblue Premium has awful client support during the underlying phases of actualizing and utilizing their item. This burned through huge amounts of within recent memory pointlessly. It seems a touch interface for fixing templates League. Moreover, we do miss usefulness to arrange ace layouts which might be wont to create new void formats. The simplified highlights are likewise not accessible in this application.

Pros

Reliability of their transactional emails system

Cons

Their Wordpress plugin needs some more features and polish.

Pros

Email templates, SMS API, ease of use and the easy integration.

Cons

Unreliable (disappearing emails sent over API, not in the dashboard nor in the logs. 24h later suddenly a huge batch of emails get sent.) Service overall not usable for transaction emails.