Citrix DaaS Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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User Reviews Overview

About Citrix DaaS

Citrix DaaS is a cloud-based and on-premise virtualization solution designed to help businesses enable secure and remote access to Windows, Linux and web applications and ensure desktop delivery from multiple devices over any...

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Feature ratings

Value for Money
4.0
Features
4.2
Ease of Use
4.2
Customer Support
4.2

Browse Citrix DaaS Reviews

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Verified Reviewer
  • Industry: Retail
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/06/2018

The department was installing a work productivity and document management solution.

Pros

We had a site license for the Cirtix Desktop and had purchased maintenance and upgrade protection sogoing to the XenDesktop solution was easy. We implemented a server based access to each of the new programs and all 20 users had the same experience of ease of access. The MS office programs integrated smoothly as well. The local resource demand was minimal so we were able to keep a local mirrored data file that only strengthened our data protection efforts.

Cons

The communication software for the enterprise is Apache. We invoked LDAP thinking it would uniformly connect. We were wrong, We tried several workarounds even going so far as to use the POP3 boxes from the MS Outlook readers. The final connections were a hodgepodge of Apache nataive e-mail containers, LDAP addresses and MS POP3 boxes on some of the PCs. Citrix support was able to isolate the problem with the main Apache program. We did identify a training need and in year three it was all working the way intended. Fortunately no one out of the department was aware of our very inelegant solution.

Frances
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 20/12/2017

Much better and faster compared to XenApp

Obviously ease of use with everyone being manageable on one platform. Security

Pros

Allows complete virtualization which lets our company/remote users use dummy workstations with all our data stored in a remote and secure location. Faster compared to its predecessor (XenApp) which opens up apps instead of a complete virtual desktop. The speed is also noticeably quicker on XenDesktop (At least 3x faster) compared to XenApp.

Cons

Citrix Director could be updated as there are still some features I find redundant/confusing. When remoting into a user's PC, it does not allow us that functionality on the sessions tab, you must type their name on the search bar to access that functionality, which is weird. Also some worries about the memory on these servers as Citrix is still known to have memory clocking issues, which means we would need to restart the server occasionally to run functionally.

Verified Reviewer
  • Industry: Logistics & Supply Chain
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
2

3
Reviewed on 22/10/2019

Companies are paying Citrix to debug their software

Fortunately my setup is not as complex so my issues are minimal but my peers in the industry have no shortage of horror stories for me to endure.

Pros

There’s not much to like about this software. It’s a nightmare to troubleshoot since there is no error handling. The product’s documentation is always behind. Citrix rebranded all of their products in hopes that perception would change. It’s just the same crap with a new name.

Cons

Insanely expensive (look at Ericom instead. Best bang for your buck and better designed product overall). Support is not so good. Everything Citrix tries to sell you, the NetScaler will be shoved down your throat.

Top Citrix DaaS Alternatives

Alexis
  • Industry: Alternative Medicine
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
2

4
Reviewed on 04/04/2019

Dedicated VDI - Is a good idea?

Medium overall experience.

Pros

Citrix has the capability to host several applications on your particular account, along with a dedicated VDI (if applies). This allows you to not waste the performance of your computer, and navigate through the different applications using the dedicated resources that the vendor provides. This can be a good idea, or not, depending on how many resources are dedicated to your particular VDI.

Cons

Customer support for sure. If you are running in a rush, and you need to have your issue resolved ATM, forget about it. Citrix customer support (at least based on my experience) take a lot of time to fix something, and several times I had to google, or research about the issue, and fix it by myself. The fact is that, most of the troubleshooting needs to be done from the Citrix IT side, and this can take a while to happen.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 06/05/2021

Citrix Review

I have a total of 3 years of experience with Citrix Virtual Apps. and I love to use it because of the security the product is providing.

Pros

As we are working in the financial market and need to secure the finance/money of the customer who is using our application and we also have to deal with banks. So Client gives us the Citrix workspace/ virtual apps to connect their cloud/private servers to deploy the product and maintain them as well. Because Citrix provides us with a virtual private network to access the server and the only authorized person who has a password and multi-factor authentication code can use the server. Due to which the chance of hack is low.

Cons

Sometimes the plugins we are using to connect to the virtual network got crashed. Due to which we have to reinstall and configure the server configuration again.

Krissy
Krissy
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 08/08/2017

Great for hosting, remote access, etc.!

We can easily host our client application and allow them access remotely on a large scale. It allows all of our users (internal and external) to log in and use their system.

Pros

We use Xendesktop for our hosting platform for our clients. It allows us to run multiple servers/applications from one central location and allow multiple users access to it at once. It is easy to use, quick, great connection, and best of all makes our client lives easier

Cons

There are intermittent connection issues and duplicate account sessions that need to be monitored. Nothing awful

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/12/2017

Using XenDesktop in my daily work

Pros

Very fast and powerful VDI solution, probably the most advanced on market. XenDesktop allows to avoid managing dozens of enterprise PCs and personal user devices, by putting enevrything you need to virtual desktop.

Cons

Azure version of XenDesktop is just regular on-prem edition deployed to IaaS virtual machines. Not using all possible features of Azure

Verified Reviewer
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 19/06/2022

Daily job start with Citrix workspace

it's the good and convenient workspace to use and no issue with apps and web apps
compare to all other workspaces, it's most convenient software

Pros

user friendly
easy to use
comfortable as a normal device app, no virtual feeling

Cons

facing login and resource errors more frequently
restart VDI may need admin help for setup

Joel
Joel
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
N/A

4
Reviewed on 07/04/2019

Your desktop where you go

Pros

Your desktop with applications and files can be viewed from different computers. If you change your office to other place, you will not have to take the computer with you.

Cons

You have limited space because it must be shared with all employees and if there are many, the space will be small

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 06/07/2018

It allows multiple users to access to Windows desktop from different devices

You can run Windows virtual desktop from anywhere

Pros

It gives employees the freedom to work on different applications from anywhere with different devices

Cons

It requires high skill for configuration and deployment, but it reduces costs and increase efficiency

Elena
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/09/2022

Citrix Admin role

I am managing users access to desktops and apps. resetting users profiles

Pros

Super easy to use from end user point. Easy to manage snd troubleshoot.

Cons

Citrix is so big. Cant manage all parts.

Alternatives Considered

Microsoft Azure

Reasons for Switching to Citrix DaaS

Better service tech support and trainings
Nebojsa
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 08/01/2021

Virtual Desktops for your School

This is a great solution for home office either in normal times or any others like pandemics. Your office is never far away with Citrix VA & Desktop.

Pros

This software solution brings your office desktop together with your favorite apps, to any place that has access to internet. The security protocol is very good which makes this product a reliable one. The web interface is easy to access and easy to use.

Cons

The initial setup and configuration is not very easy and can be time consuming. The system price overall is high.

Edrick
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 11/06/2021

This Software is a Great One!

My overall experience with this software is very nice. I have been using it for more than five years and I am satisfied with its features and functionality. I am confident that my files inside this software are secured and well-maintained.

Pros

What I like the most about this software is that it is user-friendly and I know that the virtual environment where my files for work are saved and accessed is secured.

Cons

What I think is the room for improvement is the technical issue where it sometimes closes on its own and the files are not auto-saved.

Preston
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
3

4
Reviewed on 16/04/2018

Citrix allows us to deliver a workable environment fast and secure

Overall I enjoy this product and it makes my life 10 times easier.

Pros

I love the features that Citrix Xen desktop has to offer, application and desktop delivery. I am excited to get into app layering and delivery as well.

Cons

Customer support is pretty intermittent in terms of getting someone who knows what they are talking about. Sometimes the way they want you to set things up is counter-intuitive and isn't as straightforward as you would hope. like setting up a desktop to deliver vs an application.

Felipe
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 13/11/2019

Digital platform environment. Great for saving on licenses

We use it to access most of the company's systems, saving on individual licenses and PC maintenance, installation time and other services.

Pros

The fact of optimizing the space of the computer of each employee. Using a digital platform to access tools saves and optimizes maintenance service and new license purchases

Cons

The need to use the internet explorer browser to run the plugin turns out to be the downside of the service as this makes the process slow

Daniel
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 22/01/2018

Very good solution in large environments.

Works well for deploying hole desktop sessions or specific applications.

Pros

Citrix Xendesktop is a very reliable and feature rich software solution for medium to large environments.
Very compatible with different hardware and environments.
Can produce desktop sessions with very good performance.

Cons

This solution is not really suited for small deployments.
Needs lots of administration.
Needs specific training or skill set to administer.

Noime
  • Industry: Outsourcing/Offshoring
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/12/2021

It is the best solution for offshoring company applications

It is quite nice since everything is inside Citrix and is easily accessible especially those apps that have very sensitive information.

Pros

I like that you can access the apps that are available on your company's main office

Cons

It limits you to only using those apps inside Citrix. It allows the company to strict employees to only use common apps that are used by everyone that is within Citrix

Ahmed
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 29/06/2022

Easy, reliable and straight forward virtualization and remote access

Great positive experience.

Pros

I have not used much virtualization before so this was kind of a new thing for me to be using on regular basis and I've been really empressed. The stability and speed of working with the remote desktop and the other ability to launch a specific app/service right up was very convenient and made it so much sense particularly from working at a remote location to ensure security.

Cons

Nothing that I can currently recall. May be as I dig deeper into it.

Davide
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
4

3
Reviewed on 28/05/2021

Almost perfect to work everywhere

Almost perfect. Reduce system slowdowns and the virtual desktop will be perfect

Pros

You can work wherever you are. An internet connection is sufficient. Your data are secure. Very easy to use.

Cons

The connection is not stable. Very often the work becomes too slow. Sometimes it is just impossible to work.

David
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2018

Greatly simplifies doing business

Pros

Can't imagine how our business operations would run without Citrix. Easily able to work for almost any internet connected device with not needing any IT support to set up

Cons

Depending upon internet connected device using, I can find Citrix to be slow at responding at times but still serves its purpose well.

Gloria
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 06/10/2022

I love Citrix

I am able to consistantly and quickly assist our customers

Pros

I love that with one sign on I have access to at least 12 desktop icons that are used daily

Cons

Occassionally there are issues, but I would not call this a least liked.

Crishna
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

3
Reviewed on 29/09/2022

Remote work is in!

Very good tool now that remote work is the new normal. Hoping they can fix delays and lag times when navigating inside the virtual desktop.

Pros

I love that the virtual desktop has the option to be accessed via web. Saves up space and readily accessible on any device.

Cons

Regardless of your internet speed, the virtual desktop lags terribly. All actions in the virtual desktop are delayed for about 5 secs.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 24/04/2019

Used in my workplace - great product

No searching for things I use every day- Citrix is more like a one- stop shop

Pros

I like the fact I can contain many other products aligned with Citrix in the same place....all my apps a my fingertips. Also great when I need to remote in to other users PC or reset passwords.

Cons

Sometimes apps within my desktop "catch all" don't work, and I have to find in Start menu and open them rather than thru Citrix

Greg
  • Industry: Public Safety
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2018

A Game Changer!

Pros

This software is amazing and has totally changed to way we do business because I now have access anywhere that I have internet

Cons

At time is seems to load a little slow but this may be my connection speed and not a software issue

Lovesh
Lovesh
  • Industry: Outsourcing/Offshoring
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 02/11/2018

Helpful software

Pros

Very helpful in business requirements.
Can access important files from distance.
Must have for offshoring work.

Cons

Causes system slow.
Not easily available.
Need good internet bandwidth.

151 reviews