Flipsnack Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Flipsnack

Flipsnack is a web application that allows users to create interactive digital publications such as magazines, brochures, flyers, and product catalogs, directly in the browser. They can design their page flip publications...

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Feature ratings

Value for Money
4.2
Functionality
4.3
Ease of Use
4.5
Customer Support
4.5

Browse Flipsnack Reviews

281 of 281 reviews
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Pritam
Pritam
  • Industry: Graphic Design
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 26/02/2023

Great platform for me

I would highly recommend Flipsnack for those who want to create high-quality digital publications quickly and easily. It is especially great for businesses that need to bring printed catalogs to digital customers and engage their customers with powerful features.

Pros

Flipsnack is incredibly easy to use, even for those without any design experience. It also has a wide selection of templates and tools that make it easy to create professional-looking publications. Additionally, Flipsnack offers powerful features such as shopping buttons, videos, GIFs, and enticing pop-ups that make it easy to engage customers.

Cons

Flipsnack can be expensive for some users, especially those that need a full suite of features. It also lacks some of the customization options that more advanced users may desire. Additionally, Flipsnack can be slow to load, which can be frustrating for some users.

Response from Flipsnack

Pritam, thank you so much for the review—your feedback regarding the cost of Flipsnack for some users and the need for more advanced customization options.

Sorry for any inconvenience caused by slow loading times. We understand how frustrating this can be and are constantly working to improve the speed and performance of our platform.

Your kind words made our day! Thanks for recommending Flipsnack to others. ����

Replied 09/03/2023
Cameron
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/09/2023

Easy to Use and Affordable

We find it easy and overall affordable to provide our clients with these magazines. It is a great value add for us. Additionally it allows us to present our marketing material in a unique and upscale way

Pros

The creation/editing of magazines is really easy, and I love the features that are now in editing (e.g. hyperlinking). Once created the magazines are easily shareable and you can whitelabel the sharing and magazine. And there are no ads when you share, which is important to our clients. It is easy to search for and organize magazines.

Cons

The enterprise pricing/setup for additional magazines could use modification for companies that have/keep many magazines on hand. We have to go in and delete old magazines to keep the number down to 1000. The cost to add more magazines was too pricey for us.

Response from Flipsnack

Your feedback helps us a lot, Cameron. Thank you!

Replied 25/09/2023
Verified Reviewer
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
2
Customer Support
1

2
Reviewed on 15/11/2023

Horrible platform lacking fuction and customer support

Pros

We were initially attracted to Flipsnack for the PDF flip feature and the ability to add in image carousels, videos and use our domain.

Cons

The platform doesn't hold your font formatting - meaning after you finish your project and preview, and you return to your edit screen all the copy returns to a small black font - a nightmare.

No data features - your reports and decks have graphs and pie charts. They can't build them nor can they be animated in any way.

The builder is beyond terrible to use. You expect a Canva type experience, however, this platform is lightyears behind.

Incredibly overpriced to get all the functions they advertise. Once Canva adds these capabilities this platform will be obsolete.

Customer service is only available a few hours a day. Every time we tried to contact support it said they were closed. We tried in the evening, morning the next day and afternoon - nothing.

Response from Flipsnack

Hello, We're very sorry to hear that you've had such a negative experience with our platform.

It's disheartening to hear that you've tried to contact our support team but couldn't receive assistance due to our working hours.

We will definitely consider your feedback and use it to further advance our platform, but we would love to hear more about what we could improve to make your experience better.

If you are willing to share some more details about this with us then please send us an email at [email protected] or you can reach our Live Chat which is available from Monday - Friday, 6 am - 11 pm GMT

Replied 28/11/2023

Top Flipsnack Alternatives

Adobe Digital Publishing Suite

Tamiko
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/09/2024

Don’t sleep on Flipsnack

I can honestly say I had a great experience and would highly recommend!

Pros

First time user and everything was very easy to navigate. It’s fun, easy, proving the digital world is evolving.

Cons

I had never heard it before now. Advertising department needs to push how amazing Flipsnack is.

Response from Flipsnack

Thank you for your fantastic review and for giving Flipsnack a try! We’re thrilled to hear you found the platform fun and easy to navigate—it’s our goal to make digital publishing as seamless as possible. We also appreciate your feedback about spreading the word and are always looking for ways to reach more people. Thank you for the recommendation, and if you ever need assistance, we're here to help!

Replied 28/10/2024
Vini
  • Industry: Environmental Services
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 20/07/2023

their customer service rocks

I have been using it for almost two years and definetly they have been improving their UX.

Pros

Definetely their customer service. They are aware of every issue that you might have until it is solved.

Cons

You cant use shortcuts for underlined or italics, you have to select the text and then change it. Other times the whole paragraph changes so you have to undo and redo.

Response from Flipsnack

Thank you for the review and feedback,
Vini! It helps us a lot!

Replied 27/07/2023
Sarah Jane
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/07/2023

Flipsnack for the win!

Flipsnack helps me to share information and hold archival records for a volunteer-run arts organisation with no funding. The decent price point combined with the usability, professional look and great customer service mean I don't ever want to use another service.

Pros

Amazing customer service. On a particularly stressful issue, (which was my own fault!) I found the customer service to be understanding, human and helpful. A solution was quickly found and I was talked all the way through the process. Professional and clean appearance to audience/viewers.Super easy to upload content and export outcomes - it is a very usable platform interface.Ability to embed published books on websites as well as share links to Flipsnack.

Cons

The pre-made packages are quite restrictive.

Response from Flipsnack

Thank you so much for the review and feedback, Sarah Jane. It helps us a lot! We are so happy you like Flipsnack!

Replied 24/07/2023
Beckie
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

3
Reviewed on 19/09/2023

Flipsnack is fabulous

We've had a great experience with Flipsnack and really appreciate the non-profit discount.

Pros

Flipsnack allows us to promote our materials on-line so that readers can easily "Flip" through pages like they would a magazine and not lose continuity while they are reading a multi-page document.

Cons

It would be helpful to be able to have additional documents included within our subscription tier. Otherwise, it is great!

Response from Flipsnack

Thank you so much for the review, Beckie. We are so happy you like Flipsnack this much! Your suggestion will be discussed with the team.

Replied 25/09/2023
Dan
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/09/2023

Creating an in-flight experience that flies

FlipSnack helps bring one of our key client's most important digital communications to life. With over 400k views per day via a dedicated website, it's critical that the software and functionality operates perfectly. FlipSnack provides us with he peace of mind, as well as the quality customer experience, that we need.

Pros

Of all the interactive online publication platforms we've investigated (and there's quite a few of those), we've found FlipSnack to be easiest to work with, specifically how it integrates interactive animation and video, and the application of quick links, folios and call-outs.

Cons

We have experienced super-slow page turning on some of our machines, and we've never quite resolved it, but we think it's down to a browser issue, and not the FlipSnack platform.

Response from Flipsnack

Thank you so much for taking the time to leave this review, Dan!

Could you please share a few more details with us about the slow page turning?

Our support team can investigate this and ensure your readers get the best experience possible when viewing your flipbooks.

Just leave us a message on our live chat or email us at [email protected] 😊

Replied 16/10/2023
Chrystal
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 19/01/2024

chryst review

overall very satisfied, hope to continue the relationship

Pros

The quality of pictures, books and links, the ease of usage and the customer service so far is exceptional

Cons

Hate that i cannot edit the text on pdf that i uploaded, this would be so so helpful

Response from Flipsnack

Thank you so much for your review, Chrystal!

Love to hear that you are enjoying your experience with Flipsnack and that you find our customer support team helpful! 💙

Replied 22/01/2024
Sian
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 20/09/2023

Good platform but has a few kinks

Pros

Accessibility is great feature as this was a selling point when choosing a provider, which others didn't offer (at the time of choice). The ease of use overall is good and I do admire that Flipsnack is always evolving and bringing out new features to improve the platform.

Cons

I have experienced difficulty with important features such as text editing saves which is critical. I would also say that some of the features need finessing/improving as they can be quite limiting/basic or generally quite glitchy.

Response from Flipsnack

Thank you for your review, Sian! We appreciate your feedback and will continue to improve our accessibility features for a better experience. Your suggestions will be shared with the team.

Replied 25/09/2023
Bekah
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 03/01/2023

Flipsnack Review

We have been using this product for over two years and I have brought another company onboard to use the service. We are satisfied with the quality and features at the price point we selected.

Pros

We were looking for an affordable way to share our viewbooks with prospective clients. We researched Flipsnack and found what we were looking for and beyond. The software is easy to use, set up, navigate, post and share.

Cons

Sometimes the features don't function well with shared links like the gif link breaks and a broken image file is sent out instead.

Alternatives Considered

iPaper and Issuu

Reasons for Choosing Flipsnack

ISSUU started charging to post and there were too expensive.

Switched From

Issuu

Reasons for Switching to Flipsnack

Features offered at the price point

Response from Flipsnack

Thank you so much for the review, Bekah! We are pleased to know you like Flipsnack and find it easy to use. The issue you`ve mentioned will be discussed with the team.

Replied 10/01/2023
Tammie
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/12/2022

The Best of Its Kind

Flipsnack looks better, works better, and is more cost-effective than the competition. It's simply the best digital flipbook on the market.

Pros

Flipsnack gives you the print experience in a digital form. You can enjoy flipping through a book or magazine and get the full experience without paper. As a graphic designer, it would be very difficult to run my business without Flipsnack, because my clients would not feel the full value of my designs if they just viewed proofs as PDF email attachments.

Cons

Not a dislike, but just an area for future growth: more automation and integration capabilities for auto-generating flipbooks and auto-updating content within the flipbooks, such as page numbers. Flipsnack is actively developing these capabilities and I'm eagerly waiting until they are available.

Response from Flipsnack

Thank you so much for the fantastic review and feedback! We are pleased to know you like Flipsnack and that you find it so helpful. We are working on the capabilities you`ve mentioned and hope they will soon be available on our platform. ����

Replied 07/12/2022
Brandy
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2022

The best out there!

Great customer service when I've had questions. Ease of use. Team function is great. Quality looking digital documents with the ability to truly customize what you're publishing. Best of all, it's affordable!

Pros

So much easier than other software I've used that's suppose to do similar things. It couldn't be any easier to use and with having a team, the team function to allow others to get in and have User access is wonderful! We love the customization available for Flipsnack documents and the option to publish documents private or public. We love every feature!!

Cons

No cons on my end after using other similar software in the past. FlipSnack has been a game changer for myself and my Marketing Team!

Response from Flipsnack

Thank you so much for the review, Brandy. We are glad you like Flipsnack this much!

Replied 21/11/2022
Rashawnda
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 28/09/2023

It Gets the Job Done

Pros

You can post and have a magazine-style experience digitally. Being able to embed the code onto our website helps as well.

Cons

I don't dislike it but there are other programs with which I have more experience.

Response from Flipsnack

Thank you for your review, Rashawnda!

I'm sure that as time moves on you will gather more and more experience with Flipsnack <3

We also have a support team that can provide you with some tips & tricks so don't hesitate to reach out to our live chat or email us at [email protected]

Replied 02/10/2023
Andrea
  • Industry: International Trade & Development
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 01/10/2023

Great for small business content marketing

Pros

The ability to not only format content for ease of use but the ability to easily embed it on my website.

Cons

I did not have any problems using this straightforward software.

Response from Flipsnack

Thank you for your review, Andrea!

Glad to hear that you find it easy to embed your flipbooks!😊

Replied 16/10/2023
Dionne
  • Industry: Performing Arts
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/09/2023

Love the product

Loved the support I got from the Flipsnack team.

Pros

It's easy to work with and takes little time.

Cons

I just don't know enough about the options available (my fault not the company)

Response from Flipsnack

Thank you so much for your review, Dionne!

Replied 02/10/2023
Samantha
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
4

5
Reviewed on 03/01/2023

Flipsnack Review

Flipsnack has given us the ability to distribute our catalogs without wasting money on printing. It's helping use move into the digital space more.

Pros

What I like most about Flipsnack is its ease of use to display a catalog digitally on a website and still remain interactive like an actual book.

Cons

What I like least is the need to re-upload an entire catalog if there is one change on a single page.

Response from Flipsnack

Thanks for the review, Samantha! We are happy you find Flipsnack easy to use and helped you cut printing costs. Your suggestion will be discussed with the team.

Replied 10/01/2023
Laura
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 05/01/2023

Make Your Company Publications High Quality & Professional

I like the product. I tried it out several years ago and have been expanding usage since then, with about 9 publications at this point.

Pros

This software is easy to use, allows you to customize publications in ways that advance your brand and allow you to present your unique message to clients. This platform allows you to lead with high creativity and appearance in your publication. You can customize the content with images, GIFs.

Cons

Lots of cool features are unavailable other than at the highest price tiers.

Response from Flipsnack

Thank you so much for the review, Laura. Your feedback helps us a lot!

Replied 10/01/2023
Bryson
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 03/01/2023

Great product and easy to use

excellent

Pros

Easy to use and manage our catalogs. very user fiendly

Cons

needing to pay for certain advanced features that would be nice in lower tiers

Alternatives Considered

Canva

Reasons for Switching to Flipsnack

overall features

Response from Flipsnack

Thank you so much for the review, Bryson. Your feedback helps us a lot!

Replied 10/01/2023
Eduardo
  • Industry: Primary/Secondary Education
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/03/2020

Eduardo Lina: My review of Flipsnack

It is very good indeed. I have been using the product for the Six-Year Kugel High School for several years. The school management is quite happy with what I have created because it gives us the possibility of documenting lots of school activities in a way that neither Facebook nor the school site does. I have also used Flipsnack to document other learning activities. Flipsnack allows me to share them easily and have the contents organized the way I want to.

Pros

I like the different options for creating Digital books/ Brochures , etc. I find the new Flipsnach very easy and convenient to use when I create Digital Books in BOTH Hebrew and English. The same happened when I created Digital Books in Spanish with the old version a couple of years ago, too.

Cons

The uploading text feature for Hebrew needs improving. Since Hebrew is written right to left, I have to use the function that moves the text to the right so that sentences begin on the right part of a page. The problem, however, is that punctuation marks still appear as if the writing was done in English / Spanish, etc. (Latin Characters). Sentences that en in mid-line appear as if they were written from right to left. Appropriate fonts for Hebrew might be added, too. I guess the same applies for Arabic writing.

Response from Flipsnack

Hey Eduardo,
Thank you for taking the time out of your day to give us a great review, and bringing the punctuation issue to light. We were unaware of this problem, but we'll see what we can do to fix it ASAP. We'll keep you updated on the progress.

Replied 10/03/2020
Lara
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/01/2019

Happy with Flipsnack overall but few improvements suggested!

I suscribed to Flipsnack as I had to create a project for my thesis in order to graduate from my Masters Degree. I'm really happy with the outcome and I'll really consider to use it back again in the future. I'd like to say that the customer service is excellent and I think they really take the critics seriously, as when I asked them for the improvements mentioned above, I was really shocked and happy they did truly include them!

Pros

Flipsnack is super easy to use, all the tools on both sides of the screen are clearly and well organized as well as nicely introduced. I love the fact that you can either upload your pdf and edit it online or create a whole project from 0. My favourite thing is that Flipsnack provides you with looots of different layouts to create your project (from magazines to photo albums to menus) and that is simply wonderful as it makes you look really pro. I also liked the fact that it allows you to insert videos and links and integrate those (but only in the paid version). Also, it's great that it allows for various people to access the account at the same time so that you can work together while making the changes!

Cons

When I first suscribed to Flipsnack, I was shocked that it wasn't possible to write in the text boxes with justified text. There were only 3 options: central, aligned to the right or to the left, but no justified-text, so visually that made a huge impact and I didn't like it at all. I contacted the customer service and asked about it and they were really nice and said they would take that into consideration for their next update, and they really did! Now they've improved a lot since they introduced the option of text-justification. Also, I inquired about GIFs a few weeks later. I wanted to add a GIF to my magazine but realized it wasn't possible. After a little while, they updated that too!! So now it's possible to add GIFs and that's great! A negative thing is that when exporting the whole project into PDF the version is actually a bit poor and things move out of place, but the online version stays great.

Response from Flipsnack

What an awesome review, Lara! Thank you so much for the great feedback!

Replied 30/01/2019
Ally
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 15/12/2022

Flipsnack is Essential

It allows us to cut down on paper, costs, and our clients find it useful because they can access our materials anywhere.

Pros

The feature I like the most is being able to integrate Flipsnack onto my organization's website. The design of it is really sleek and professional with the dynamic feature. It's really easy to use on the basic level and really beginner friendly.

Cons

If there was an easier way to add links that would be really helpful. The last time I used that feature I was having trouble keeping everything the same size for a table of contents. Since the numbers were fairly small it was difficult to navigate.

Response from Flipsnack

Thank you so much for the review, Ally! The team will discuss your feedback and for sure will find a solution to this issue. We are pleased to hear that it helps you cut down costs. It`s one of our main goals!

Replied 19/12/2022
Jeffrey
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/11/2022

Flipsnack provides a turnkey solution that makes my firm look cutting edge.

Pros

It's ridiculously easy to use and has a high WOW factor. My clients think this takes day to do and that I must be a graphic designer.

Cons

I wish they provided more templated background options.

Alternatives Considered

FlippingBook Online

Reasons for Choosing Flipsnack

Pricing and options

Switched From

FlippingBook Online

Response from Flipsnack

Thank you so much for the review. Your feedback helps us a lot!

Replied 15/11/2022
Sujee
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/01/2019

Flipsnack review

It has been great. I would recommend this software to anyone looking for a simple, yet quality way to showcase any literature, videos or promoting any of their product/services.

Pros

You don't need to be tech savvy to get started. There are beautiful templates ready for you and a lot of options to customize. Publishing is simple and the entire process from creating to publishing is straightforward.

Also, love the option to download PDF and JPG versions of the flipbooks. I use it a lot when I'm creating a flyer or poster for a project I'm working on.

Cons

There can be minor lags when opening up the flipbook and it would be great if we can get a table of contents widget as an option when building a flipbook from scratch, rather than only having that option available when uploading a PDF.

I would love to see more regular updates with new templates.

Response from Flipsnack

Awesome review and awesome suggestions! Thank you!

Replied 23/01/2019
Sherrill
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2022

Flipsnack has excellent features and ease of use.

Overall experience is very good. Contact with development team is friendly and helpful.

Pros

Ability to customize and ease of use. We have been able to meet customer needs to see their unique products and critical details.

Cons

Cost. We wish we would could purchase certain features "a la carte"

Response from Flipsnack

Thanks for the review, Sherrill. The information you provided helps us a lot!

Replied 15/11/2022
281 reviews