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description: Review of Ringba Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Ringba | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Ringba

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> Ringba is a cloud-based call center solution that enables businesses to streamline processes related to call routing, marketing campaign tracking, customer service management, and more. Professionals can filter, sort or search caller data, handle buyers, sellers or partners and customize the user interface according to organizational requirements.&#10;&#10;&#10;Key features of Ringba include A/B testing, text-to-speech technology, drag-and-drop interface, real-time reporting and call attribution. Marketers can access member profiles with details about credit scores, occupancy, lifestyle habits, demographics, contact information, education, marital status, and more. Additionally, businesses can route calls to various destinations based on area codes, internet service provider (ISP) and keywords, among other details.&#10;&#10;&#10;Ringba helps organizations manage buyer or affiliate activities and accounts receivable processes on a centralized platform. The product available is for free or on monthly subscriptions and support is extended via video tutorials, phone, email and other online measures.
> 
> Verdict: Rated **4.9/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 16 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ringba
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Ringba is offered across three pricing plans, outlined below. A free trial is available.&#10;Basic: Available for free&#10;Premium: $99 per month&#10;Enterprise: Contact Ringba directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Automatic Call Distribution
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Campaign Analytics
- Campaign Management
- Conversion Tracking
- Dashboard
- IVR
- Inbound Call Centre
- Keyword Tracking
- Monitoring
- Multiple Scripts

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Tracking Software](https://www.softwareadvice.co.uk/directory/3509/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.softwareadvice.co.uk/directory/3509/call-tracking/software)
- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [IVR Software](https://www.softwareadvice.co.uk/directory/1572/ivr-system/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Call Monitoring Software](https://www.softwareadvice.co.uk/directory/1811/monitoring/software)

## Alternatives

1. [Nextiva](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews)
2. [800.com](https://www.softwareadvice.co.uk/software/120982/800-com) — 4.7/5 (313 reviews)
3. [CTM](https://www.softwareadvice.co.uk/software/112191/calltrackingmetrics) — 4.6/5 (150 reviews)
4. [JustCall](https://www.softwareadvice.co.uk/software/75453/justcall) — 4.1/5 (223 reviews)
5. [smrtPhone](https://www.softwareadvice.co.uk/software/360490/smrtphone) — 4.7/5 (67 reviews)

## Reviews

### "Call Tracking Analytics at it's Best" — 5.0/5

> **Asfand** | *23 September 2018* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Being a marketing and brand development agency, we need more than just inbound call demographics to create an effective marketing plan. We needed a Call Tracking and Analytics software that could also give us keyword data from organic searches without blowing up our budget. Thankfully, we found Call Tracking and Analytics Software, and it has been the perfect solution that checked everything on our priority list. The pricing is also great because it bundles a bunch of useful services into one package. I would definitely recommend this software to anyone who is in need of a real-time call tracking software that also has key features that makes it possible for analyzing data tied to SEO and other online marketing operations. One thing that clearly stands out when using the software is that how efficiently it houses multiple features under one banner. Normally, tracking and analytics combo softwares are badly optimized in graphics because the visual aesthetics does not matter for a backend tracking and analytics software. But with Call Tracking and Analytics Software, the developers took the time to construct a software that looks good as well as it performs.
> 
> **Cons**: Whitelabel, please\! As a part of our marketing strategy, we are hoping to increase our relevance with branded services from our end. Having an option to whitelabel the services and add our own logo would be greatly appreciated. I hope to see this feature to come to Ringba in the near future. :)
> 
> Today, online visibility is considered a major benefit to marketing and our company specializes in that particular field. In our use case, the benefits gained by using the software were two-fold. With Ringba, we didn’t just want their call tracking features as we were also in need of call intelligence and reporting tools. It’s safe to say Ringba was an all in one deal that helps us providing a better caller experience and improved our conversion rates significantly.

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### "10/10 Call Tracking Software" — 5.0/5

> **Verified Reviewer** | *28 April 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of setting up pay per call campaigns, tracking affiliates with different DIDs, their amazing customer support team that can help solve any issue fast and their team all together.
> 
> **Cons**: Nothing I can say, the only thing that they can improve upon is the RTB setup and ability to not pay extra for RTB
> 
> Overall great experience, reliable software that helps us track and distribute phone calls to any of our targets.

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### "Go-To for Rookies and Vets of the Call Marketing Industry" — 4.0/5

> **Jonathan** | *4 September 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use for basic users and powerful enough for heavy users - integrates well with web and other traffic platforms
> 
> **Cons**: UX is a little web 1.0 - could use a makeover
> 
> Ringba made it easy for my partners and I to get into the pay per call industry with little effort based on my minimal experience with other platforms, like Retreaver.&#10;&#10;It's also priced based on use. Virtually anyone can start using it, earn money and pay for the platform from that revenue

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### "Best Call Tracking Software\!" — 5.0/5

> **Jesse** | *8 September 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: We used Ringba to track our inbound calls from various different sources. It helped us organize our inbound lead flow and segment people into different IVRs which we set up in Ringba and work exceptionally well.
> 
> **Cons**: We had no issues with RIngba. I would have maybe loved to see a more advanced IVR which would be an IVA that is more conversational. IVA's have become the future and IVRs are becoming obsolete.
> 
> It is an exceptional platform\! Very simple to set up different campaigns, filter the types of people we want to receive calls from and have incredible reporting.

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### "Ringba is the future" — 5.0/5

> **Mandeep Singh** | *5 July 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: There are so many great features built into Ringba but if I were to pick a favorite, it would be their reporting dashboard. The level of detail they provide is incredible. Also, they really care about the customer and I believe it is their customer centric approach that separates them from their competitors. They value customer feedback and know how to retain their customers.
> 
> **Cons**: We have been using Ringba for nearly 7 months without complaints. So, there is really nothing that I dislike about the product. And I love the way they keep on enhancing the product regularly, adding new features. If there is any feature you need that they don't have, you just have to tell them and most likely it will be implemented.
> 
> We are using Ringba to run pay per call campaigns. Compared to other products, we found Ringba much easier to setup and their thorough reporting helped us understand what all we needed to tweak to boost our revenue.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/180796/ringba)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/ringba-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/180796/ringba> |
| en-GB | <https://www.softwareadvice.co.uk/software/180796/ringba> |
| en-IE | <https://www.softwareadvice.ie/software/180796/ringba> |
| en-NZ | <https://www.softwareadvice.co.nz/software/180796/ringba> |

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