Sprout Reviews

Pros

The Sprout service appeared later than most of the social networking services on this list. Nevertheless, Sprout Social is firmly ranked among the best. For example, it’s great that you can create a schedule for sending messages (a great feature for everyone who works a lot with social networks). You can track and measure trend metrics in real time. This will help you find new topics of interest to your readers.
Sprout has a knowledge base with a selection of frequently asked questions and video tutorials with which you can unleash the full potential of this service.
There is also an online chat, which can be found in the settings (gear icon) if you are authorized.
Finally, technical support can be contacted by email. In addition, you can call - the American number is listed at the bottom of the site.

-Email Support
-You can call
-Live chat
-Knowledge base
-Video Guides

Also, one more bonus, within 30 days you can work with any tariff for free - you don’t even have to indicate your payment card details when registering! This is ideal for anyone who is serious about their security or just afraid that they will forget to cancel their subscription after 30 days.

Cons

If you are planning to start the working week with bulk message downloads, Sprout will greatly disappoint you: you can add only one message at a time.
If you intend to use the service as a tool for managing accounts on social networks, then the prices will seem quite high to you. However, companies and more advanced users will be able to access a number of rare functions - for example, the ability to track specific keywords, locations and profiles, as well as the CRM function, which will allow you to better know customers.

Pros

I really like how it automatically gives you competitive analysis reports.

Cons

I don’t love the cost but I think it is reasonable for the features.

Alternatives Considered

Reasons for Choosing Sprout

Switched From

Reasons for Switching to Sprout

Pros

Ease of use and clear to track and share information.

Cons

Not as visually impressive as some other applications.

Pros

Sprout Social is my favorite social media software because it goes in depth with analytics, you can customize your social posts, you can easily organize your campaigns, and it allows you to really dig into your audiences.

Cons

Like I mentioned, there is a lot of custom options within Sprout Social, therefore, it can be a little overwhelming to learn the software. There are many moving parts with the analytics dashboard, so having previous analytics experience is important.

Pros

I love the Sprout software - it has multi-purposes, is easy to use, and a necessary part of our marketing team to do our job.

Cons

I wish Sprout offered more analytical data for us to dive into.

Alternatives Considered

Reasons for Switching to Sprout

Pros

The software has focused on the Philippine HR Market. The software is also easy to use and can be customized to fit the specific needs of the company.

Cons

The system has limited capacity in the processes outside the Philippine market which makes this not an ideal solution for multi national companies that has operations in multiple countries.

Pros

We have always valued the feedback we receive from our customers, but we’ve never had a solid method of gathering and analyzing that information. Sprout helped us on that front and in turn we felt a better connection to our customers.

Cons

I wish there was the ability to offer greater customization or integration with some of our legacy databases.

Alternatives Considered

Reasons for Switching to Sprout

Pros

I appreciate that this app allows you to view attendance logs, check your pay stubs, and clock in and out at any time. It also provides paperless storage for personnel profiles and reports.

Cons

Login issues occur on sometimes, but they are minor. The software continues to function properly and serves its intended purpose.

Pros

The ease of use of the platform was awesome, and it allowed for diverse campaigns.

Cons

We often did not receive the campaigns that we sent and through several campaigns we tried to see if our customers were actually getting the messages by offering free retail-sized products and never got any traction. We also never saw any enhanced traffic after campaigns in store or online. This is something we see often with our email campaigns which are handled through a different platform.

Pros

What I like most about it is that I can log in to my work using just a mobile phone.

Cons

What I like least about it is that I have to refresh the app to see if I logged in properly.

Pros

Love the ability to set goals and keep in contact with team members.

Cons

Nothing at the moment! Great way to judge health of teams.

Pros

We use this everyday for our attendance tracker and I personally find it reliable. In Sprout you can see your personal attendance, if theres any conflict or missing logs you can file it right away. You can see your avail leaves and file your leave if needed. And you can see and access your payslip, all paid hours and deductions are accessible as well. Its a great amazing specially if you want to monitor your attendance daily. Its helpful and friendly user plus you’ll get a tutorial video on how to use it. Amazing right? This is a recommendable software!

Cons

Sometimes theres a bug or something when filling a schedule so I cant file at all but it will just take few minutes then you can just file again. Hope that it will not be a problem specially for cut off thingy’s

Pros

This software is a gamechanger for how we manage social media marketing. We have an in-house team and an agency; this allows for transparent collaboration across the board.

Cons

It can get very complicated if large teams are working on an account. Setting up workflows for your team is a must.

Pros

Sprout is easy to use and is very helpful in tracking activities. I like that you can backdate activities so if I forget to log something I can do it later. I like the different categories because they make me think about doing other activities which are out of my norm. I also like the ability to see other peoples activities and get motivation and or ideas from them!

Cons

I have had trouble with tracking steps through an app. When I tried to have the steps go to my sprout, they were not correct and did not match up. If I want to enter steps, I have to do it manually. In addition, I also wish there was an easy way to see all your activity. I would like to be able to compare entries between quarters, as well as from week to week to see if I am increasing, decreasing, or staying the same in my activity.

Pros

This software keeps me going whenever I’m having trouble finding my “why” in the morning. When the alarm goes off at 5am and I really don’t feel like getting up to workout, I know I can open up this app, see all my co-workers who are already up and moving and that will get me motivated too

Cons

I’d like to join in on more if the challenges but I usually don’t see them until they’re done or almost over. I wish there was a better way to find out about them.

Pros

We have been using Sprout for over 1 year and it has made responding to comments on multiple platforms for multiple clients easy and streamlined because they show up all in one feed.

Cons

Sprout has at times been slow to fix issues. For instance, a current issue is that Facebook reviews are not coming into our Sprout channel. They will eventually fix it but it can take too much time and slow us way down.

Pros

The new ui in the app is more visually appealing and the interfacing with external trackers is much improved!

Cons

The new ui makes it a bit difficult to track my daily activities. The ones that I have goals attached to are easy. The others not as easy as it used to be.

Pros

Sprouts ability to aggregate all of our social media information into one easy to digest format is a work of art. Sprout has allowed us to really get granular with our social media marketing and learn more about our following and how best to engage with it. This is one of our top three most valuable software solutions that we use on a daily basis.

Cons

Sprout still has some functionality missing such as the ability to post the same things to every single profile of ours at the same time.

Pros

I love the ease of use and how you can start challenges with your peers!

Cons

I think it might be a bit too easy - you can get a ton of points for logging things things that there is no way to track. I think it should be more focusing on what data it gets from your wearable device.

Pros

Sprout is very easy to use and has a fair amount of bells and whistles for the cost. I really like the tasks tab, as it has helped us create a much more integrated community management process too. It also had various access levels, which is really helpful to allow more people access w/o ability to post for the company.

Cons

The Instagram integration is a little wonky. For example, I once unknowingly posted a photo upside down!

Pros

I love that you can connect all of your social platforms to one software and can control everything that you'd ever need to. I can schedule tweets/posts way in advance and can track how they are doing.

Cons

There tracking feature could be better. I feel like it is a bit wonky at times.

Pros

This software leverages the information from my existing fitbit app. For the most part the system works pretty good. The rewards system is excellent.

Cons

However, I wish this would have more integration with the fitbit metrics such as Active Minutes that would correlate to a metric in sprout. At times the tracking system is too cumbersome to manually update the system on a frequent basis. The integration should solve these settings.

Pros

It accomplishes what it advertises well. It's a good app to track your fitness goals and encourage yourself and friends to work together to live a healthier lifestyle.

Cons

The app itself is very clunky and difficult to use. Some of the interactions are really difficult. For example tracking activities could be made a lot easier. Right now it just feels really hard and I don't even want to do it because I know its going to take me awhile to do it. Especially on android mobile, its pretty hard to use some of the features because some screens just have too many buttons.

Pros

Provides daily inspiration. I go on and see what my coworkers are doing.

Cons

Only thing is that I can’t get the notification on my app to go away

Pros

I like that you have the option to receive points for more than just logging steps, but Sprout also runs the risk of offering points for every conceivable action. Sometimes, keeping it simple is the best for success!

Cons

The UX is frustrating on Sprout. It takes a long time to understand the desktop version (how to post updates, where to find activities, join groups, etc.), and I don't like that you can't customize categories (e.g., you have to know that "weight lifting" is actually "strength training" or else your activity won't count/come up as an option for logging.