Google Forms Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Google Forms

Google Forms is a survey management application that helps businesses create online surveys and questionnaires to collect and organize information. Its white-label capabilities enable organizations to design personalized surveys...

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Feature ratings

Value for Money
4.8
Functionality
4.4
Ease of Use
4.7
Customer Support
4.4

Browse Google Forms Reviews

10,967 of 10,967 reviews
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Desiree
Desiree
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2024

Give Google Forums a Try!

My overall experience was good. The free version i used offered almost everything I needed to get my survey donein a quick and easy fashion.

Pros

The security features offered by Google Forms are some of the best i have used. Everything is encrypted suring transfer and there are virus protections included also. I also was happy to see that its connected to Google Cloud which made any transfer of certain info so easy.

Cons

The prices can be kind of high. So i only had access to limited options on how to design things. The free version also only comes with a smaller amount of storage about 30 GB which can get used up quickly.

Joy
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 07/10/2024

Easy to use and nice visual format for results

Google Forms is a really easy option for basic surveys. I like how it integrates into other Google products such as Google Sheets so we can do our own additional analyses of the data

Pros

It is really easy to set up a simple survey and see the results in a visual format

Cons

I wish there were better options for exporting the results into a separate document. The formatting of some multiple-option questions can also be difficult to read on mobile devices.

Alternatives Considered

SurveyMonkey

Reasons for Switching to Google Forms

It was free with our Google Workspace so it didn't require an additional subscription
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

3
Reviewed on 29/12/2024

somewhat helpful

It was somewhat helpful, but for what I needed to use it for, it was a little time consuming because the form templates I needed to use were not readily available

Pros

It is nice being able to collaborate with others in forms

Cons

I think it would be a more useful application if there were already fillable templates included, instead of downloading side apps to have them available

Alternatives Considered

Zoho Forms

Reasons for Switching to Google Forms

I use Google everyday and why change when its already so easily used with the other Google Apps I use everyday

Top Google Forms Alternatives

SurveyMonkey Enterprise

SurveyMonkey Audience

Gabriela
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 27/11/2024

Excels for quick and simple form's projects

My experience setting up forms and collecting responses is fast and efficient. For surveys, quizzes, event registrations and other straightforward data collection tasks, it's the best option from Google Workspace ecosystem.

Pros

I think it's an intuitive option, as well as beginner-friendly, allowing anyone to create surveys or forms quickly.

Cons

There’s little room for creating truly branded or visually appealing forms. Also, while it offers basic conditional logic (e.g., skipping questions based on responses), it lacks more advanced branching or personalization options compared to tools like Typeform or JotForm.

Rebecca
  • Industry: Consumer Goods
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 19/12/2024

Quick and simple informal survey tool

Very happy with what I use it for, it is quick and simple for informal internal surveys among a small team. Would not recommend it for very formal processes though, as some of the data analysis tools are lacking.

Pros

Google forms are quite simple, which depending on use-case is a good thing! I primarily use Google forms for getting quick feedback or ideas from small-medium teams. There are enough question 'types' available to make the forms versatile and applicable to different situations, and the resulting reports/data are easily analysed and turned into graphs and visualizations.

Cons

Ironically, the same point as the pros: google forms are very simple. If you need to deep dive into the results and want to be able to correlate certain pieces of data to come out of the survey, this is either impossible, or takes a lot of manual work.

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/12/2024

Quick and User-friendly Data collection tool.

My experience with Google Forms is good. It's easy, user friendly,simple and quick wat to submit your opinions or gather customers data

Pros

With Google Forms it has become very easy to get and transfer information.

Cons

I didn't find anything wrong with Google forms.

Carlos
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2024

Very good tool for taking survey data.

Using Google Forms allowed me to quickly receive information from the people within my target audience, which made it easier for me in analysing their needs and wants.

Pros

It is super easy to create and share surveys using Google Forms. The ease of use, types of questions and auto collection. And, it was free and simple to access.

Cons

Occasionally, I crave for extra customization options to give it that unique vibe.

Joel
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2025

Great form application

My experience has been really positive and I will continue to use it.

Pros

It is a versatile app that can be used in a variety of ways

Cons

The way it integrates/looks on a website

Kasun
Kasun
  • Industry: Civil Engineering
  • Company size: 501–1,000 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/01/2025

Google forms for data collection

Pros

For the data collecting purposes for surveys or any other reach work, this is the ideal tool. They allow us to create countermined templates for our work

Cons

It would be better if they provide ai access for google form generation.

Holdrin
Holdrin
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/12/2024

A quick tool for collect and analyze data

This tool helps end users to collect data quickly and analyze the results easily.

Pros

Flexibility when you use different kinds of components for forms.

Cons

Poor capacity for adjusting the mobile resolution.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 16/10/2024

Google Forms is a Great Resource

Overall, I like the features and functionality of Google Forms

Pros

I like the feature that allows you to keep a record of all of your responses. You have the ability to create a graph of the responses. You also have all of your forms in one area.

Cons

What I like least is that when you print the document, and you want to print only on one page, you have to change the settings with each printing. The printing is also very small and sometimes hard to see the content.

Brianna
Brianna
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 01/03/2024

Free, Easy to Use, Wildly Simple Compared to Competitors

Great! 10/10 recommend--especially when first getting started with forms.

Pros

As the title says--free (included in Google Suite / Google Workspace), wildly easy to use, and much more user friendly than some of the more complicated survey, form, and questionnaire builders out there. If you're looking for a survey builder and publisher that you can pull together and share ASAP--this is the tool for you.

Cons

N/A -- honestly, there is nothing we don't like about Google Forms. If you need incredibly complex form development and design--probably go elsewhere. That said, if the face of the form/survey can be relatively simple and the weight lies in the data collected and post-survey analysis, exporting and transferring to Google Sheets and then running Excel analysis will do you well. (For free.)

Alternatives Considered

HubSpot Marketing Hub and Mailchimp

Reasons for Switching to Google Forms

Included in our Google Workspace package, very user friendly, got the job done fast.
Sarah
  • Industry: 2128
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/08/2024

Forget every other platform - use Google Forms and have it all in one!

I love Google Forms and use it for so many things!

Pros

I can share and make copies to send out. I use Google Forms for my business and in courses I teach. It is an amazing thing to click the excel document and you can view all responses, layed out as nice as can be. I have taken Scentsy orders this way, clicked the excel doc and have everything in one neat order. I love the intricate options for creating the form. The guidance is also very helpful in the support section if you need help.

Cons

I haven't figured out how to change the background but that would be my own time. The only thing I'd maybe like to change would be an easier way to have the buttons at the top for ease of access.

Verified Reviewer
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/09/2024

Google Forms: Simple and Straightforward for the Most Part

Overall, I've had a positive experience because I find Google Forms to be user-friendly.

Pros

I like that it's a simple, straightforward way to send out surveys, questionnaires, and applications.

Cons

I wish the link wouldn't change every time I make edits.

Olden
Olden
  • Industry: Education Management
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/06/2024

Fantastic tool for collecting feedback and data. Highly Recommend for All.

My overall peak of experience with Google Forms is that it is user friendly and efficient tool for creating surveys, questionnaires and other types of forms.

Pros

What I like most about Google Forms is about some common features that us users enjoy like customizable Templates, real time response tracking and the ability to easily share and collaborate on survey and questionnaires.

Cons

What I didn't like about Google Forms is that it have limited advanced features and lacking in design options.

Sam
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2024

Amazingly Easy Software

Excellent experience overall using Google Forms. I feel more proficient in my work and like I can get more done in a shorter amount of time. I think that is due to the simplicity in use and structure in Google Forms. Everything is so easy to learn and use. The company I work for has had great success using this software. You will not be disappointed!

Pros

Google forms, like most Google software, is so easy to use. It has all the same tools as the higher end software like it but at a much lower price point. The ability to share and access documents is so simple and concise. You can also have real-time collaborations with others which can be great for teambuilding. Overall great program!

Cons

There are some limitations when it comes to Google Forms. For example, you cannot exceed 500 KB in text and the limit for image uploads is around 2MB. Other than that, though, there isn't really anything that would deter me from continuing to use this software.

Nathan
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
2
Ease of Use
5
Customer Support
4

3
Reviewed on 09/11/2024

Good free option, but there's better out there.

It's useful, but we've had to rely on other software to make up for the shortcomings.

Pros

It's a free easy solution that allows any team using the google suite to pair a survey to a spreadsheet.

Cons

It's not super adaptable. It only has it's basic features

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 17/10/2024

Great tool for quick feedback.

It is a really easy tool in order to gather feedback from the team on different initiatives. As the information comes into Google Sheets analysing the results can also be simple and easy as the tools allows easy tables if you know how to leverage this.

Pros

Really easy to use, design and share with colleagues. I love the ability to make it completely anonymous if needed

Cons

Customising the form is a little bit limited.

Archana
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 05/06/2024

Google Form is very much helpful in real life.

Its very mobile friendly, I can use it in any device and it's ability to add images,videos makes my form more gorgeous therefore I recommend it. In group project we can collaborate with others on form creation and there are many creative ways to use Google Form.

Pros

Google Forms really helps to collect valuable data and its going to be ta future of data collection. I really love how much time I can save by using this and it is increasing my productivity day by day.

Cons

The limit of uploading time is so little and I cannot edit any photo here. No option to see if it's submitted properly or not.

Karter
Karter
  • Industry: Computer Games
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 03/10/2023

Google forms. A teachers best friend

I've used Google forms to create job applications. Tests, and get feedback it's so nice!

Pros

Google forms is simple to use and that's amazing. But it's simplicity can easily turned into a depth filled long form or interaction with the consumer. It's so easy to use and really good for anyone needing feedback.

Cons

Truthfully there's not many bad features. The only ones you could think is maybe the lack of color design you get. Other than that it's mediocre in cons.

Skyler
Skyler
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/11/2024

Easy way to conduct research

The last thing I used Google Forms for was to create a survey about a dating app. It allowed me to easily ask both multiple choice and short answer questions and I could click "responses" to view the responses one by one or by charts or graphs. Google Forms is an easy and free way to conduct surveys and other research!

Pros

- Free
- Ability to customize your form OR use a pre-made template
- Ability to ask multichoice, short answer, or check box questions
- Ability to ask multiple types of questions in the same survey (for example some multichoice some short answer in the same survey)
- Ability to export responses into a Google sheet

Cons

I don't have anything I dislike about Google Forms!

Marko
Marko
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 01/11/2024

Good for surveys and forms, especially for personal or non-profit use

Overall, I have a rather positive experience with Google Forms - they do the job well, and although they might lack some customization features I've had good completion rates using this tool. It also helps that people are used to google tools.

Pros

They work out of the box and most users have some google account so it is easy to start if you just need to make a quick form or survey. Also, you can collect feedback easily or share the forms with the respondents in an easy way.

Cons

Sometimes it can be a bit tricky to customize it fully to your need and it can give away a bit of lo-fi aura to potential respondents if you are a bigger organization since there are so many personal forms made with this tool and the users are used to get this form from their friends or family, or small organizations, and can expect more custom solution from a bigger organization.

Jill
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/10/2024

Top Tier Tool

Absolutely love Google Forms! They are so easy to get going and the way it pulls information into spreadsheets is genious. We use these all the time.

Pros

Easy to set up with lots of fun features to make them customizable. Love that it collects responses in a spreadsheet.

Cons

Wish you could customize the design more.

Robert
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

Review of Google Forms

I use Google Forms a lot and I love using this software. I use it to quiz my flag football referees. I look up the data to make sure they got everything correct before they can ref a game.

Pros

It allows me to gather any information I am looking to get. I can ask questions, have people take quizzes. The best thing about it is it's FREE and anyone can use it.

Cons

I would say that the forms looks boring and outdated.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 26/12/2023

Easy to set up and utilize

Whenever I have to quickly deploy survey forms and questionnaires at zero cost, Google forms is my immediate go to without fail

Pros

It is easy to set up, easy to customize - it serves as a baseline that many other apps and CRMs can be integrated into, it is easy to modify, and the backend data can easily be imported or exported as required, and analyzed

Cons

The design output leaves much to be desired in terms of aesthetics and it cannot be used for mid-level complex form requirements without the integration of external paid apps

10,967 reviews