ZeroBounce Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About ZeroBounce

ZeroBounce is an industry-leading email verification tool that helps companies identify invalid, outdated emails with zero effort. Clean your list of contacts by uploading your file. Get results with 99% accuracy that reduce...

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Feature ratings

Value for Money
4.6
Functionality
4.7
Ease of Use
4.7
Customer Support
4.7

Browse ZeroBounce Reviews

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Fernando
Fernando
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2024

An awesome tool for email verification

it´s beign really Cool., I will make some tests to get a proper feedback

Pros

Zerobounce has simple and objetive structure with useful features for email verification and deliverabilty - Also a awesome support chat

Cons

Nothing for now. I will use for more info.

Response from ZeroBounce

Many thanks for your feedback, Fernando! We hope you continue to enjoy ZeroBounce.

Replied 14/01/2025
Diana
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/12/2024

Great affordable tool, especially on sale

I can see why they're always one of the highest rated tools. It's cheap and easy to use once you know where everything is. The email verification is quite accurate for most email types.

Pros

Pretty solid email verification solution with deliverability options for a reasonable price. They usually have quite a few discounts throughout the year to make it very affordable.

Cons

The user interface is quite complicated and overwhelming for people who aren't more advanced users. I think they can take a page out of Hunter and even AtData who manage to squeeze quite a few different tools into their platform without making it appear overly complex. They don't however do the greatest job with disposable and catch-all emails. Just an FYI.

Response from ZeroBounce

Diana, thank you for taking the time to share your feedback! We've passed it along to the tech and product teams.

Wishing you success with your email campaigns!

Replied 17/12/2024
Emily
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

3
Reviewed on 23/09/2024

Good value for the price.

I would say that there needs to be more transparency on what things mean. Otherwise I like using the service especially for the price.

Pros

The program seems to be user friendly and simple to figure out how to work it with out having a tutorial.

Cons

Not sure what things mean when they cone up in the red box, and not good emails.

Response from ZeroBounce

Emily, thank you for your feedback, we've already passed it along to the tech team so we can update the results explanation. We appreciate your review!

Replied 24/09/2024

Top ZeroBounce Alternatives

Marti
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/09/2024

Solid product - use for my clients

Mostly use it to clean client lists and check spam filters and domain reputation for clients

Pros

It's well-rounded with many products to help with email marketing and I trust it.

Cons

I need explanations for findings to be more easily accessible. Wish it was easier to provide as a service to clients.

Response from ZeroBounce

Marti, thanks for choosing us -- it's great to hear ZeroBounce is the better email validator. We appreciate your feedback and shared it with the team so we can make updates regarding the explanation of results.

Replied 24/09/2024
Stefan
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 26/09/2024

Effective and User-Friendly Solution for Reducing Email Bounce Rates

My overall experience with ZeroBounce has been positive. The platform has significantly helped us reduce the number of bounced emails, improving our deliverability. It’s user-friendly, and the results have made a noticeable difference in our email

Pros

ZeroBounce is incredibly easy to use with its intuitive interface, making email validation simple and efficient for all users.

Cons

The pricing for ZeroBounce can be a bit steep at higher volumes, which may not be ideal for all businesses.

Alternatives Considered

NeverBounce

Reasons for Switching to ZeroBounce

We chose ZeroBounce over NeverBounce because its documentation was clearer, and the API appeared more robust and easier to integrate into our systems.

Response from ZeroBounce

Thank you for your feedback, Stefan! We're glad to hear ZeroBounce is helping you reduce bounces and wish you success with your email campaigns!

Replied 01/10/2024
Abhilash
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
4
Customer Support
2

3
Reviewed on 01/10/2024

Good platform, but not so great customer service

Pros

Easy to use and understand the reasons for bouncing of emails

Cons

Too many ads and upselling efforts
Limited Real-Time Integrations
Slower Bulk Processing

Alternatives Considered

NeverBounce

Reasons for Switching to ZeroBounce

Accuracy of Email Validation ZeroBounce is known for its high accuracy in email verification, reducing bounce rates and improving overall deliverability. Beyond email validation, ZeroBounce offers data enrichment services that provide additional details like name, location, and IP information for valid email addresses, which many alternatives don’t offer.

Response from ZeroBounce

Abhilash, we appreciate your feedback and would like to learn more about your experience. Our customer support team always gets great reviews. If you'd like to tell us more, please reach out - we're available for you 24/7.

Thank you for taking the time to review us!

Replied 04/10/2024
Jonas
  • Industry: Food Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2024

The best e-mail verifier tool

It's very precise and simply to use. I had not any problems with the company's domain.

Pros

Assertiveness when sending messages and reducing the risk of messages being rejected, preserving the integrity of your company's domain.

Cons

Restrictions on the number of e-mail verifications and some duplicate e-mails.

Response from ZeroBounce

Thank you for choosing us, Jonas -- and for your kind feedback!

Replied 25/11/2024
Cerezo
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 08/11/2024

Would recommend

Pros

Very clear pricing, and the customer support is really good. No extra needed questions, just people that know the systems and things that can happen!

Cons

Like al SaaS platforms, it feels like it should not work, design wise. Would love if there is a more natural website build, then the one build for sales1

Response from ZeroBounce

We appreciate your candid review, Cerezo! Thank you, and we've passed your feedback along to the team.

Replied 19/11/2024
Ronit
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 05/12/2024

High Accuracy, but at a Cost: My ZeroBounce Experience

ZeroBounce is well-regarded for its accuracy and customer support but faces criticism regarding cost and integration complexities.

Pros

ZeroBounce is favored for its high accuracy in email validation, user-friendly design, comprehensive features, excellent customer support, and robust security measures, making it a valuable tool for businesses focused on effective email marketing campaigns.

Cons

Considered relatively expensive, which may be a barrier for small businesses.

Response from ZeroBounce

Thank you for reviewing us, Ronit! Your feedback means a lot to us.

Replied 14/01/2025
catherine
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/11/2024

excellet customer support

Pros

customer support at zero bounce is outstanding. they have a multi-layer support system that a challenging question would get moved up the ladder and you get real expert help. love it!

Cons

Haven't run into anything I am not happy about yet.

Response from ZeroBounce

Thank you for your feedback, Catherine! We're delighted to hear the team answered your question fast. Hope you continue to enjoy using our software!

Replied 05/12/2024
Amanda
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/09/2024

Accurate, would recommend

I would highly recommend ZeroBounce to others.

Pros

Accuracy. When comparing ZeroBpynce data to verified data from trade show attendees, ZeroBounce was accurate.

Cons

UI could be easier to use, but I can't think of any complaints.

Response from ZeroBounce

We appreciate your review, Amanda! It's great to hear ZeroBounce is helping.

Replied 24/09/2024
Ava
Ava
  • Industry: Program Development
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2024

Easy Email Verification

Great for keeping email lists accurate, though costs can be a factor with high usage.

Pros

It was quick to clean up my email list, improving my delivery rates and saving time.

Cons

The cost adds up quickly if you have a large list to verify often.

Response from ZeroBounce

Many thanks for reviewing us, Ava! We appreciate your feedback and hope you're seeing great results from your emails.

Replied 14/01/2025
Mahfujur
  • Industry: Broadcast Media
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/03/2023

Boost Your Email Marketing Success with ZeroBounce

ZeroBounce is a reliable and effective email verification and validation tool that provides businesses with a wide range of features to help me improve the accuracy and effectiveness of their email marketing campaigns. The platform offers advanced validation and verification services, including email address validation, domain check, spam trap detection, and more, which helps ensure that email lists are accurate and up-to-date. ZeroBounce's reporting and analytics capabilities also provide businesses with valuable insights into the performance and effectiveness of their email campaigns, allowing them to make data-driven decisions and optimize their campaigns for better results. The platform's ease of use and responsive customer support team are also noteworthy, as they make it easy for businesses to navigate the platform and resolve any issues that may arise. Overall, ZeroBounce is a comprehensive and reliable email verification and validation tool that can help me businesses improve the ROI of their email marketing campaigns.Regenerate response

Pros

ZeroBounce is an excellent email verification and validation tool that provides a comprehensive set of features to help businesses improve the accuracy and effectiveness of their email marketing campaigns. ZeroBounce offers a wide range of validation and verification services, including email address validation, domain check, spam trap detection, and more. This allows businesses to ensure that their email lists are accurate and up-to-date, which can help me improve the deliverability of their emails. ZeroBounce is very easy to use, with a simple and intuitive interface that makes it easy to upload and validate email lists. The platform provides real-time reporting on validation results, which makes it easy to identify and address any issues with email addresses or domains.

Cons

ZeroBounce's pricing structure can be a bit on the higher side compared to some other email verification and validation tools in the market. Additionally, the platform may take a bit longer to process large email lists, which may cause some delays for businesses that need to validate large volumes of email addresses quickly. However, these are minor issues, and overall, ZeroBounce is an excellent tool that provides a wide range of features to help me businesses improve the accuracy and effectiveness of their email marketing campaigns.

Response from ZeroBounce

Thank you for your thoughtful review,
Mahfujur! We appreciate your feedback and wish you success with your email campaigns!

Replied 30/03/2023
Matt
  • Industry: Legal Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/04/2023

An Excellent Solution

The whole onboarding process was easy. From making the decision to use ZeroBounce to running our first dataset took less than an hour. We didn't need a subscription service, so their pay-as-you-go option is perfect for our needs. Very impressed with the platform and the results.

Pros

For our needs, which are primarily for confirming email addresses that have bounced for one reason or another, this has been a very easy-to-use and inexpensive solution to validate these.

Cons

Nothing really. An option to see an updated or current email would be great, but that's not the main purpose of the platform.

Alternatives Considered

NeverBounce

Reasons for Switching to ZeroBounce

Pricing, ease of use, and pay-as-you-go.

Response from ZeroBounce

Matt, we're thrilled to hear how easy it was to get started with ZeroBounce and get your emails sorted out.

Thank you for reviewing us, and we wish you much success with your email campaigns!

Replied 08/05/2024
Liesel
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/08/2023

Fabulous tool for email marketers for small batch emails for small firms

Just started using it. easy to use and great for small firms who don't have the budgets of a large firm but also need to scrub their newsletter sign ups of bots

Pros

I love that the first 100 emails to be verified are for free. It tops up each month. Now I ahve a place to verify suspicious newsletter sign ups so that my email lists are botfree

Cons

I like everything. I haven't used it long enough to say

Response from ZeroBounce

Leisel, we're glad to hear you're finding ZeroBounce to be fabulous! Thank you so much for reviewing us.

Replied 07/08/2023
Joao
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/03/2023

Zerobounce utilities

Its very positive and we recommend it

Pros

The precision and the functionality make it very easy to use

Cons

The interface can be improved, but still its very good

Response from ZeroBounce

Many thanks for your kind review, Joao!

We appreciate your feedback and hope you continue to enjoy using ZeroBounce.

Replied 20/03/2023
Lisa
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/03/2023

Zero Balance is my go to for email verifications.

Pros

It was / is very easy to use to verify our client lists before we use them for email marketing.

Cons

Don't really have any that I have found for what we use it for.

Response from ZeroBounce

Thank you for reviewing us, Lisa. We're so glad to hear that ZeroBounce is helping you.

Replied 23/03/2023
Aravind
Aravind
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 01/05/2018

Best tool to verify emails. Option for free trial usage. Easy to use and affordable.

The only tool that I found online to verify business emails as well as gmail, yahoo etc. So far best tool to verify emails and also provide the name of the person for the email belongs to. It made my work so easy to verify emails for the email campaign. It is fast and accurate and available at an affordable cost.

Pros

Zerobounce is one of best tools to verify emails online. The unique feature about zerobounce is that it also supports verifying email domains such as gmail, yahoo, hotmail, outlook etc. The name of the tool itself tells the purpose of it that zerobounce helps to reduce the bounce rate of the emails that we send during our email campaigns. It has options to verify single email and also has options to verify bulk email to verify 1000s of email by only just uploading a list of emails in an excel sheet. There is also a trial version available for free to test with 100 credits with an account. Zerobounce has good customer service too.

Cons

Only one account can be created for any organization using the company's email domain. If any one employee in an organization created an account then no other employee in any office in any country of the same organization can create an account or try the service for free trial. If someone else creates an account, Zerobounce will block all the accounts and will activate one account on request. You can use the free trial service without registering on the zerobounce.net home page using the search bar for 5 emails a day. If any employee in the company uses the free 5 credits then the service is denied for all other systems running on the same IP for that particular day.

Response from ZeroBounce

Aravind, thank you very much for your detailed review. We are sure this will be of great help to a lot of customers!

Best,
Team ZeroBounce

Replied 03/05/2018
Nurul Aishah
Nurul Aishah
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 03/11/2021

Much needed software for verifying email list

Pros

My experience with the site has been nothing short of fantastic. This software validation accuracy rate is more than 90 percent, which is relatively high and provides a sense of security. The validation procedure is entirely automated; you have to upload the data and click on the button. When you receive the result after running the validation check, the results are divided into separate folders, such as valid and invalid emails. That is one of the features I appreciate the most.

Cons

If one user creating an account with the company domain email in this software, no other user in the same organization can create an account or sample the free version. This is not good, as many of my colleague want to try the trial account but can't do that as a result of this limitation.

Response from ZeroBounce

Thank you for your feedback, Mr. Aishah! We appreciate it.

Replied 14/01/2022
Anais
Anais
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/07/2018

No more spam in our business emails.

Not buying it is getting lost of these excellent benefits that I mentioned. Keep your company and your corporate email 100% safe thanks to Zero Bounce

Pros

In our work Zero Bounce has been the best thing that has happened to us. For being an aeronautical consortium that works with the public, suppliers, public and private institutions, our emails are usually full of spam or marketing emails that do not match the interests of the consortium. We have been able to establish an excellent filter of unwanted emails thanks to Zero Bounce, an excellent email manager that allows us not only to filter unwanted emails, but also allows us to configure it according to our interests, and establishes a prior notification before opening the emails. emails, to offer greater security when reviewing the information sent to us.

This software is more than recommended for all companies.

Cons

Sometimes the filter established is not 100% efficient, but it is not the direct fault of the software, but the bots that send the emails change their names permanently to send the same information but under another email or another user

Response from ZeroBounce

Mrs.Blequett, thank you very much for reviewing us! We're glad to hear about how ZeroBounce is helping you.

Best,
The team

Replied 03/08/2018
Sergio Rafael
Sergio Rafael
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/07/2018

A software that has been able to control the generation of spam and I highly recommend it

Zero Bounce was simply a blessing for the department where I work, not only for its selection of emails, but for the filters it applies, allowing me to dedicate my mind to other work problems without the need to worry about emails.

Pros

Zero Bounce has brought benefits to my work space, generating more confidence when handling emails.

I must admit that this software helped us overcome a job crisis where I mistakenly opened a spam email that contained malwares, significantly reducing the operability of my PC and jeopardizing the integrity of my department's legal information. Filtering spam documents and emails from my inbox, coding the application to place all strange mail in a tray of malicious files, is the best benefit that I should recognize here.

Cons

As I said earlier, this software helped to solve a problem associated with a malicious email that I mistakenly opened. After solving the problem, this software has only brought benefits to my work environment, and I have no regrets or negative comments about the software.

Response from ZeroBounce

Mr.Eduardo de Hijes, we appreciate your detailed review very much. Thank you for taking the time to share your feedback and best of luck in everything you do!

Team ZeroBounce

Replied 27/07/2018
Verified Reviewer
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/10/2018

A great way to make sure that sent newsletters are guarded and non-toxic

Pros

I was on the market for an email protect kind of software and I came across ZeroBounce. Its appraisal rate is high. Upon using it, it never once disappointed me with its features. Server detection of received emails is possible, preventing fraud. Removes spam, temporary addresses and toxic domains. It is an install and run kind of program which means once you install it, it will run silently in the background with little to no manipulation at all. It is amazing and very helpful. I would highly recommend this if you are dealing with many emails and you are trying to send newsletters or any type of emails as well.

Cons

Filters are rarely not accurate. There are a few spams that escape and find their way into your inbox.

Response from ZeroBounce

Thank you so much for your detailed review. We appreciate it!

Best,
Team ZeroBounce

Replied 28/11/2018
Mike
Mike
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/02/2019

ZeroBounce The Best Tool Online Email Verification Tool

ZeroBounce is the best tool I have found to verify business emails. ZeroBounce verified the name of the person the email belonged to which was an asset for our email campaign. Zerobounce supports verifying email domains like Hotmail, Gmail, Yahoo, and Outlook. ZeroBounce is an essential email tool I would recommend to any business. Optimal email management has been achieved.

Pros

ZeroBounce is accurate, affordable and easy to use. ZeroBounce has an excellent email filter which allows us to filter unwanted and spam emails. ZeroBounce filters spam and malicious emails keeping our business safe. Junk mail has been virtually eliminated. ZeroBounce runs silently in the background which is an asset.

Cons

The versatility of ZeroBounce hasn't given us any issues. I can't find anything that detracts from using this product.

Response from ZeroBounce

Mr. Mueller, thank you very much for taking the time to share your experience! We're glad our system can be of such use to your company. It's a pleasure to serve all of you at DataPro International!

Replied 18/02/2019
Adelaynes
Adelaynes
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/06/2018

An excellent filter of spams, which keep our databases at work clean.

If you are looking for a program that optimizes the fucniones of your management or company, Zero Bounce must be in that software package necessary to be a successful company. An optimal mail filtering, an accurate configuration, which allows not to send unwanted emails to the main tray, easy to use and configure. I recommend this software

Pros

In our work, we have several emails where we send information to each of the companies associated with service providers for the development of the social area. These contacts with business providers bring generic promotional mails that become spam.
Zero Bounce is a great help for this type of cases, since within its benefits it allows to establish a filter for this type of spam emails, which load the database. Added to this allows to establish a more optimal organization of the emails desired by my management to work.

Cons

We have tried several spam email filter programs with disappointing results because despite the configuration established some spam emails arrived in the main tray. However since we use zero bounce, we have not had this problem so I do not have any contras in relation to the use of this software.

Response from ZeroBounce

Mrs. Castillo,

Thank you very much for your review! We are glad to hear ZeroBounce made a difference.

Best,
The team

Replied 19/07/2018
O. Kelvin
O. Kelvin
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2018

Zero Worries With My Email Marketing!

zerobounce has helped me enjoy zero worries with all my email marketing campaigns.

Pros

Every online business owner knows the importance of email marketing, but email marketing comes with a lot of hurdles.

You have to struggle with maintaining the reputation of your IP, maintain a low spam score, ensure your email delivers to the inbox of your subscribers, and lots more.

One could easily get overwhelmed by these, luckily zerobounce is here to the rescue.

With zerobounce I can filter out emails that could hurt my business, remove invalid emails, remove emails that increases my spam score and lots more.

In short, zerobounce has helped me enjoy zero worries with all my email marketing campaigns.

Cons

Nothing much really, zerobounce has been a great tool for my business. I only had one encounter of slow response from the customer service, which I understood anyways.

Response from ZeroBounce

Mr. King, your review means so much to us, thank you! We hope you'll enjoy using ZeroBounce in the future, as well. Please reach out to us whenever you need.

Best,
Team ZeroBounce

Replied 28/11/2018
458 reviews