--- description: Review of Podium Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Podium | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Lead Nurturing Software](/directory/4229/lead-nurturing/software) > [Podium](/software/172279/podium) # Podium Canonical: https://www.softwareadvice.co.uk/software/172279/podium Page: 1 / 22\ Next: [Next page](https://www.softwareadvice.co.uk/software/172279/podium?page=2) > Podium's lead conversion platform helps businesses manage converstions using artificial intelligence (AI) technology. It assists with review management, phones, lead consolidation, website chat, payment processing, text marketing, and more in a single platform. Podium consolidates leads from multiple channels, including phone, SMS, website, and social media, into a centralized inbox. The platform's AI-powered salesperson and concierge features then utilize artificial intelligence to convert leads into sales. Additionally, the AI-powered marketing tool helps drive repeat business by personalizing customer interactions and following up at the right times. > > Verdict: Rated **4.3/5** by 522 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 522 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Podium - **Location**: Lehi, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Free 14-Day Trial. Pricing starts at $399 per month for our Essentials plan, ideal for small businesses. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - 2-Way Messaging - ACH Payment Processing - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Automated Responses - Autoresponders - Batch Communications - Before & After Pictures - Billing & Invoicing - CRM - Call Recording - Campaign Analytics - Campaign Management - Campaign Scheduling - Canned Responses ## Integrations (120 total) - 3C Connect - ABC Ignite - ACS - ALLDATA - AccuLynx - ActiveCampaign - AdvancedMD EHR - Airtable - AroFlo - AthenaPortal - AutoFluent - Autosoft DMS - Bay-Master - CCC ONE - CDK Global ... and 105 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Lead Nurturing Software](https://www.softwareadvice.co.uk/directory/4229/lead-nurturing/software) ## Related Categories - [Lead Nurturing Software](https://www.softwareadvice.co.uk/directory/4229/lead-nurturing/software) - [Lead Generation Software](https://www.softwareadvice.co.uk/directory/1674/lead-generation/software) - [Lead Capture Software](https://www.softwareadvice.co.uk/directory/3533/lead-capture/software) - [Medical Spa Software](https://www.softwareadvice.co.uk/directory/3851/spa/software) - [Lead Management Software](https://www.softwareadvice.co.uk/directory/1682/lead-management/software) ## Alternatives 1. [Text Request](https://www.softwareadvice.co.uk/software/306855/text-request) — 4.6/5 (1193 reviews) 2. [Twilio](https://www.softwareadvice.co.uk/software/390005/twilio) — 4.4/5 (501 reviews) 3. [Omnisend](https://www.softwareadvice.co.uk/software/100592/omnisend) — 4.7/5 (836 reviews) 4. [Messente](https://www.softwareadvice.co.uk/software/103340/messente) — 4.7/5 (84 reviews) 5. [Klaviyo](https://www.softwareadvice.co.uk/software/63589/klaviyo) — 4.6/5 (524 reviews) ## Reviews ### "Podium Review Update After Many Years" — 4.0/5 > **Marina** | *30 June 2025* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: It is still our best contributor to getting public reviews online, even after using it for about 9-10 years. > > **Cons**: Since it has incorporated more and more features, it feels like Amazon Prime (where you start paying for things you don't need nor want). Current accounts are grandfathered, but when considering new accounts, it becomes less viable. > > Overall, good. The good comes from the same reason we got Podium in the first place - review generation. Other features are okay. ----- ### "Favorite Way to Send Payment links." — 4.0/5 > **Brendan** | *18 October 2024* | Retail | Recommendation rating: 8.0/10 > > **Pros**: So easy to send secure payment links and send mass-messages. Checking payments at the end of the day is simple and easy. Refunding payments is a breeze. > > **Cons**: There is no archive of photos that have been sent by customers. The search function is finnicky and often does not find what I am looking for. > > A very straightforward and easy POS device, simple and clean GUI, and an overall great way to message customers. ----- ### "AI makes our small office seem giant" — 5.0/5 > **cristian** | *8 April 2025* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: with our small business the AI allows customers to be helped immediately and streamlines our conversations when we enter the conversation > > **Cons**: customers can get a little confused thinking we're here all the time as opposed to just a generic after hours message > > we have added features to our service over time because we are happy with it and they are always adding things to improve the customer experience ----- ### "Decent software, predatory practices." — 1.0/5 > **Justin** | *30 October 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: It worked great in the younger growth phase of our company. The review tracking was especially helpful. > > **Cons**: Absolute predatory and bottom notch customer service. After being a loyal, paying customer for years, it no longer suited our needs. They refused to cancel our plan citing 4 year old contract for auto renewal signed by an employee no longer with the company and absolutely refused to do the right thing and terminate the contract. After cancelling the card on file when the cancellation was refused, they went around the marketing contact, called our front desk and got an updated card from someone not even involved. > > They love your credit card when the bill come through, hate customer service and doing the right thing. ----- ### "All in one communication app" — 5.0/5 > **Jhovanny** | *21 December 2025* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: What i liked most about Podium was the all in one communication found in the application. Whether it was direct messages, attachment requirements, easily accessible and editable contact information and automatic formulas for messaging: all was found in Podium. > > **Cons**: My least favorite detail about Podium may be the occasional glitch and lag. Podium really is just a great application and I cannot think of a dislike. > > Overall my experience has been great. It allows me to text potential new clients, current clients, manage workload and assignment among my team and communicate verbally, virtually and through attachments. ----- Page: 1 / 22\ Next: [Next page](https://www.softwareadvice.co.uk/software/172279/podium?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/172279/podium) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data