--- description: Review of FieldEdge Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FieldEdge | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Field Service Mobile Apps Software](/directory/1875/mobile-app/software) > [FieldEdge](/software/168526/fieldedge) # FieldEdge Canonical: https://www.softwareadvice.co.uk/software/168526/fieldedge Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.uk/software/168526/fieldedge?page=2) > FieldEdge is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service platform allows businesses to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more. The dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks. FieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. Support is offered via email, phone and through a blog for basic queries. > > Verdict: Rated **4.2/5** by 306 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 306 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Xplor Technologies - **Location**: Atlanta, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: FieldEdge has a contract-free monthly subscription pricing model. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Automatic Backup - Billing & Invoicing - CRM - Calendar Management - Change Order Management - Chat/Messaging - Checklists - Client Portal - Collaboration Tools - Contact Database - Contract/License Management - Contractor Management - Cost Database - Cost Estimating - Credit Card Processing ## Integrations (15 total) - BrandBot - Broadly - Customer Lobby - Dispatch - Docusign - HVACBizPro - Mailchimp - Podium - QuickBooks Desktop - QuickBooks Online - ReviewBuzz - Sage Intacct - Twilio - Xplor Pay - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Mobile Apps Software](https://www.softwareadvice.co.uk/directory/1875/mobile-app/software) ## Related Categories - [Field Service Mobile Apps Software](https://www.softwareadvice.co.uk/directory/1875/mobile-app/software) - [Construction Software](https://www.softwareadvice.co.uk/directory/4133/construction/software) - [Construction Management Apps Software](https://www.softwareadvice.co.uk/directory/1722/best-apps/software) - [Service Dispatch Software](https://www.softwareadvice.co.uk/directory/411/service-dispatch/software) - [Plumbing Estimating Software](https://www.softwareadvice.co.uk/directory/183/plumbing-estimating-software/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (412 reviews) 3. [Housecall Pro](https://www.softwareadvice.co.uk/software/7729/housecall) — 4.7/5 (2737 reviews) 4. [ServiceTitan](https://www.softwareadvice.co.uk/software/155551/servicetitan) — 4.3/5 (325 reviews) 5. [BuildOps](https://www.softwareadvice.co.uk/software/426830/buildops) — 4.5/5 (151 reviews) ## Reviews ### "Best decision we made 2 years ago\!" — 5.0/5 > **Beth** | *25 January 2019* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Reliability. Ability to customize like no other software out there. Consistently listening to their customers recommendations and updating. Best value for price\! > > **Cons**: If you can call it a con? We are busier than ever as it has streamlined so many ways we operated that we are able to mange our technicians much more efficiently\! > > We were using a very old software program with a lot of manual entry. We have been able to manage our technicians much more efficiently. Invoicing is streamlined. A lot of statistics we used to guess about are now tracked with FieldEdge-which is so important for growth\! We are able to see what advertising truly works and what is ultimately a waste of money and effort\! I looked into a lot of programs and have to say there isn't anything I regret about our decision\! And the icing on the cake is the customer service. Hands down best of any of the many companies I deal with on a daily basis. Responsive and thorough. They have also integrated with other platforms which is great for having everything in one place. Can't wait to see what they have in store next\! ----- ### "FieldEdge great for small to medium sized companies" — 4.0/5 > **Verified Reviewer** | *22 November 2019* | Construction | Recommendation rating: 7.0/10 > > **Pros**: Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate > > **Cons**: Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers. > > Fieldedge helped streamline our company and operations substantially from our paper invoice and reporting previously. The basic functions were easy enough to train someone on in a day. Some of the more integral functions were a bit confusing and required technical help. The technical help for fieldedge is outstanding. ----- ### "The truth about Field Edge." — 1.0/5 > **Joshua** | *1 April 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: The system is not hard to navigate. Customer service is quick to respond but you get different answers depending on who you talk to. > > **Cons**: It was very over sold by their people. They will tell you it does a great job with Quick Books. We have had nothing but problems. Customer service is not helpful as two people will give you different answers. > > My experience is not good with them. I will not recommend them to any other business owner. All I want is to get out of the two year contract at a fair price and they just want to collect full price for it. The system does not do what was promised. DO NOT GET SUCKERED IN. THEY WON'T WORK WITH YOU. ----- ### "Action Office Manager" — 5.0/5 > **Amy** | *21 March 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to use, and how easy it is for our technicians to use. > > **Cons**: When they make changes, they do not train their customers on the changes. > > I've had the best experience with FieldEdge. Anytime I have issues, their representatives are always quick to respond and help out. ----- ### "Fieldedge misrepresents" — 1.0/5 > **Lisa** | *24 September 2024* | Consumer Services | Recommendation rating: 1.0/10 > > **Pros**: Platform looks glossy and professional. > > **Cons**: Hard to navigate for both technicians/office staff. Platform does NOT allow office staff to access jobs. Platform frequently locks out technicians and office staff. Fieldedge does NOT have a solution for this. > > Misrepresented what their platform could do. Refused to give a trial demo unlike other platforms. Told that it worked even better than Housecall Pro, it does not. When asked to cancel; because sales representative lied about what platform could do; Fieldedge instead told our company it was our disconnect and we signed a contract. FYI it turns out the contract does say they will give a trial demo, but it turns out it is not offered except for a few elite customers. ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.uk/software/168526/fieldedge?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/168526/fieldedge) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data