iCIMS Recruit Reviews

Pros

ICIMS has great add-on features, such as TextRecruit that make it convenient and easy to interact with candidates. Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data.

Cons

I wish ICIMS had more appeal, design wise. It's very bland looking compared to other recruiting software I have used before.

Pros

It’s definitely not as clunky as our previous tracking system and it’s much more responsive after initial login

Cons

It could just be the version we have, but having a few more options for search for internal candidates (ex. Exclude reqs that have already been applied to)

Pros

iCIMS integrates with many other recruitment tools (at a cost so watch out for that). Additionally, the look of your posting can be quite customized and you can also add images so the flexibility in this area is appreciated.

Cons

When comparing iCIMS to other ATS they seem behind the ball when it comes to industry standard features. If you want anything above the basic set up, there is a cost to implement it and that could easily add up, whereas other ATS have those features built right in. You also don't have much control over the settings, you need to fill out a ticket for every little change which can get tedious and sometimes a nuisance for smaller changes.

Pros

1. Job dashboard is well designed
2. Widely functional and you can integrate other tools into it
3. Effective reporting

Cons

1. Resume search is not great
2. Mobile site is not very user friendly

Pros

Ease of use and easy to set up workflow so that it mirrors the workflow of the individual organization.

Cons

The reporting capabilities need to be more flexible.

Pros

GUI and functionality seems good for full time

Cons

not suitable for contract staffing and temp staffing firms

Pros

Easy access and user interface. User friendly.

Cons

I don't like that "Old iCIMS" is going away.

Pros

Ease of use and comprehensive information and reporting

Cons

Cost was very high compared sot similar products. May be better for a larger company (over 200 employees).

Pros

It was easy to be able to create your profile to save your information and show you your application in the review process a lot of times

Cons

Didn’t take advantage of all the perks..

Pros

I like that I can track and profile any new hires that I want to hire I love this app as well. It is very user friendly some of the items are easy and new to navigate. and the features are very nice as well.

Cons

I havent had any bad experiences with so farr. it jsu lags sometimes that is really all.

Pros

I like the use of library templates for ease of onboarding

Cons

It takes a long time for support to do what you want them to do.

Pros

From the title of this review, it's a simple tool that a recruiter could use. It's easy to understand as well. Although, there could be some improvements to it.

Cons

When it comes to generating reports, there are plenty of things that we can improve on. I hope the developers could look into it.

Pros

Application tracking feature is good on ICIMS porta;

Cons

Nothing to like least, overall good experience

Pros

- expand our reach to wider groups of candidate: iCIMS has partnered with Google job and other free job aggregators, that job posting function helps us to reach more candidates, we do see a significant growth of quality candidate profiles for our job openings. It is very cost effective and it saves so much time on populating our jobs on different portals.
- navigate with ease within the platform: it is very easy to pull out different applications and review the resume and cover letter. I like the tabs which are very clear and categorise information in good order
- Very good customer support team: Whenever I call the iCIMS customer support team, there is always someone on the phone and solves the problem for us. The customer ambassadors are professional, friendly and knowledgeable.

Cons

Overall, I would say there is no big issue in my user experience when iCIMS. Just two minor things,
- When I move the candidate to the next bins in the recruitment workflow, I couldn't find an update button. If I reload the page, it will show up the main dashboard and I have to go back to the particular job profile again.
- The cover letter button does show as the same tab of resume, I have to go back to the candidate details tab and find out the cover letter. It will be great if I can see the resume and cover letter on the same tab.
Besides, we think that the hiring manager app may need more modification as right now the app doesn't equip with all the functions from a web version.

Pros

When searching for our organization's ATS, I demoed with A LOT of vendors. I was shocked that most relied on very crude initial screening mechanisms. Most were dependent on an HR's manager review of a a resume-- HR managers would give a thumbs up or thumbs down on whether or not to advance a candidate. We are a data-driven organization, and we prioritized an ATS that offered the functionality for us to objectively and automatically screen candidates. This functionally helps to minimize human biases while simultaneously weeding out irrelevant candidates; opening our organization to a diverse but targeted hiring pool. iCIMS was the only ATS that was able to offer us this critical functionality.

Cons

iCIMS is far and away the industry leader on critical aspects of functionality, however user-experience is not necessarily one of those aspects. It's a clunky system (feels a bit like Salesforce in that way), and not super intuitive on how to use. We've been able to workaround this, for the most part, by really streamlining how specific people interact with the platform.

Pros

iCIMS provides us with the ability to manage the thousands of applicants we recevied each year for over 500 locations around the country. Our account teams can independently manage the applicants for their open positions, but we have full visibility to all activity and can choose to be as active in the process as necessary on a per-job level.

Cons

The majority of our employees are "front line" employees who are working at or close to minimum wage. We need a 1-click solution, and have not been able to do that using iCIMS. More than 70% of our applicants come across Indeed, and we have a real need for a 1-click solution, but that has not been negotiated between the two companies. By the time an applicant is asked create a password, provide information that is already on a resume (phone, address, email) and then start answering job questions, they abandon it. If they could simply click once from Indeed and send it directly to the specific job advertised, it would increase our application rates exponentially. Note this is true only for our front line positions, but again, they make up more than 90% of our job postings.

Pros

It's nice that we can bulk print cover letters and additional documents now.

Being able to jump profile to profile in the workflow is a nice feature.

Cons

The bells and whistles are in all the wrong places. The end user interface is too complex for the occasional user. It's not intuitive enough and I end up being a helpdesk.

The email templates are nice and easy to use for, sometimes too difficult for hiring managers. The inability to create a stop in the process for equity reviews is a challenge.

What is the point of having a Person Profile and a Workflow Profile? Hiring Managers shouldn't be able to see to which other departments candidates have applied.

The one-size fits all application doesn't really work for us.

Candidates can be asked the same question about sourcing in several places and they don't like it.

Many out of the box reports weren't right for us.

Pros

We're very pleased with the basic product and with the email support. Up time is like 99%; response time is usually solid. Features are good to great in most areas, and are regularly being advanced adn improved. seem to listen to most customer feedback and build on areas of suggestion -- like the major upgrade to knock out quetsions in the most recent built.
we use the system for unit and non, interns to executives, local to national field offices, and with one gaping hole, the product works very well.

Cons

the product has no email integration. so, candidate applies. i have a q for candidate. i send him an email out of icims. candidate answers that question? it comes to my email; it does not also come back to icims. as a result, i avhe an intern who spends 10 hours per week copying notes back into candidate profiles. notes aren't there in real time , things get missed or misplaced, etc. it's a very real weakness that has caused us to seriously consider changing platforms 3 times so far.
Other miss? the cost for certain integrations such as background checks, and certian iForms use, is ridiculously EXCESSIVE. If you plan to have them hosting a lot of forms and data collection, be sure you truly understand the costs upfront.
the itneraction with sites like monster is nice in theory, but it cannot take into account your job posting profiles, so you end up with a plain, flat job ad if you use the tools, and again they are fairly expensive.

Pros

I like the support and having a dedicated TAM. Additionally there is a lot an admin can configure. There are a lot of reference and training materials available online. Overall this software is easy to use and configure.

Cons

The forms are a bit clunky and are not easy to use. The forms are not visually appealing and it takes a while for updates. Additionally reports can be a bit touchy. Sometimes report data doesn't refresh as expected. The report data doesn't always dynamically update. If you make changes in the tool you have to remember to update the reports. You don't necessarily receive an error that the reports stopped working.

Pros

Ease of use and allows you to get to where you need within the system with minimal clicks which means a lot when you have multiple positions to fill and candidates to contact. I like being able to drill down to what I need within the system via a search as well.

Cons

The reporting piece is still not where we need it to be. With how our corporation works we need to build out specialized reports. At this time we are still unable to do so (4 years in)

Pros

iCIMS does a good job of organizing candidates for both recruiters and hiring managers, it provides companies with the ability to easily customize their individual hiring process. The on-boarding functionality can also be customized which provides candidates with a great first impression of a companies internal culture. Posting jobs, creating reqs, and running reports are all very user friendly in this system.

Cons

One of the biggest cons we frequently have with iCIMS is when the entire system shuts down for hours at a time. This is the software they were solely use for our recruitment process and when the system is down we do not have access to candidate contact information, etc. which causes delays in the process.
iCIMS also does not fully integrate with the other systems we are using which makes some of our processes more inefficient than what we would like to see.

Pros

It’s extremely configurable and they put out quarterly releases in direct response to customer feedback.

Cons

The Offer product is an additional cost that is quite hefty. Without it, the offer letters through iforms can be a difficult process.

Alternatives Considered

Reasons for Choosing iCIMS Recruit

Switched From

Reasons for Switching to iCIMS Recruit

Pros

I used ICIMS on a daily basis and find it very helpful to keep everything documented. This tools helps me document the resumes, what day and times interviews took place, notes and more! My team uses ICIMS to keep track of numbers and how to reach our goals, put together reports and more. It is an easy and user friendly application that has really helped in my recruitment.

Cons

Honestly no cons, I can add gidgets to my home screen for additional numbers that I want to see and it is the hub for all of my reporting needs.

Pros

On my daily job search I come across this app for so many different companies, as quite a few utilize this for job application process. It's easy to use and understand, and I can very easily see why it's so often used.

Cons

So many companies use this so it's easy to say I have a billion different logins for a billion companies. It probably goes against security but an applicant should have a way to use one login and mange their way through different companies.

Pros

iCIMS is a very robust platform with a lot of functionalities including creating all kinds of reporting

Cons

iCIMS is the clunkiest, most outdated looking ATS I've used. I've worked with 4 different systems at this point in my careed and iCIMS was by far the worst. It's not easy to use, not intuitive, WAY too many steps to do simple things, and trying to create a report was a nightmare. I would not recommend.