Lessonly Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Lessonly

Lessonly by Seismic is a cloud-based learning management system that allows users to build, share and track training materials and activity from a singular interface. It is primarily used by customer service teams, sales teams,...

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Feature ratings

Value for Money
4.6
Features
4.5
Ease of Use
4.7
Customer Support
4.8

Browse Lessonly Reviews

156 of 156 reviews
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Danee'
Danee'
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/02/2021

Easy to Use Product, Amazing Customer Service, Huge Impact

As stated above, their customer support team is amazing! From the time you meet with your Enterprise Account Manager/Services Delivery Manager to finally launching Lessonly within the company, its painless and welcoming. There are so many options to build content, make it your own brand, and teach the learners. Lessonly helps with all of this to create a very smooth transition. You are also invited to join their community with likeminded people and have the ability to have discussions with others about their wins, while joining events where you can learn best practices on how to use the product.

Pros

Lessonly is simple and super easy to use on both the Learner and Admin side. A feature that is most impactful is Trigger feature. We use this to assign training content and it is a huge win for us! We have a large number of people starting weekly and it was getting difficult to assign content individually, with this particular tool in Lessonly, it made it so easy to create a group and set the trigger to auto send content on certain days the employees would need it. We also use this for our Knowledgebase system and it’s really nice to link those articles within training and not have it pop a new system for the employee to look at, as it’s all intertwined. A few other impactful features are the easy to use search bar to find the content needed and the “feature this lesson”. We like the use “feature this lesson” during our daily morning meetings to show our employees any important items, product releases, promotions are coming, etc. It sits right on the Learner’s page and allows them to view the Lesson without them having to search or it being assigned.

I like the simplicity of the platform, it is so intuitive to use that there isn’t much time training anyone at the company to create content, which saves everyone time.

Their customer support has welcomed us with open arms and made us feel like family. They are on top of answering our questions with such delight, you can really feel they care.

Cons

There isn't much to dislike about Lessonly. If I had to pick anything it would be the ability to not copy/duplicate Paths or a Lesson section. There are times when we create a specific path, but then need to create variants of it based on roles. Ex: Trainer versions of the same path. Same thing with a Lesson section, there are times a whole section is needed in another Lesson and the alternative is to copy paste or add the element to the element library (this can be nice as you can link the element, meaning if you change one Lessons element, it will change the others so you don’t have to go find the other Lesson to update).

Olivia
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/08/2020

Excellent for the inexperienced & seamless onboarding

We streamlined training and knowledge database within Lessonly. We also utilize Lessonly to send out newsletters which cut back our email and slack clutter. We also utilize Lessonly to track mandatory continuing education for our licensed professionals and mandatory HR updates, everything is traceable within Lessonly Insights.

Pros

We use this mostly for Knowledge Management System but we also use Lessonly to onboard new employees. The interface is engaging and extremely user friendly. Support is extremely fast and responsive. Superb customer service.

Cons

The quizzes and practice on demand are a bit clunky. There are no options to roll out the same quizzes to the same user, only limited to scoring system where they can re-take if failed. Practice on demand is only in a narrative scenario so it's only useful for written scenario which is not useful for us. Integration was a bit hard to do with Salesforce.

Alternatives Considered

iSpring Suite, Moodle, Looop, Microsoft Project and TalentLMS

Reasons for Switching to Lessonly

Great demo and presentation. Extremely user friendly. Extremely easy to navigate and set up for administrator role. Price and templates.
Ariel
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/08/2024

Streamline your training!

We utilize Lessonly for our new hire onboarding and departmental lessons with knowledge checks on new processes, etc.

Pros

Efficient and effective way to streamline our companies onboarding process. We have built a path designed to walk our new hires through many different aspects of our company. The convenient factor is that it guides them through the entire lesson followed by a knowledge check. Lessons are easy to create and customize. Works great for us!

Cons

I do not have anything that I dislike about Lessonly.

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Verified Reviewer
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 05/12/2017

Simple, basic LMS.

It was a simple, easy way for us to scale learning for our quickly growing organization. That being said, it feels like we grew faster than Lessonly was able to keep up with, so now we're looking for a more robust LMS that will provide more flexibility as we become more sophisticated in how we're approaching education as a company.

Pros

The interface is clean, and lessons are relatively easy to create. Because it has such a minimalist design, there were very little extra work needed to make it look nice and enticing for our team to use.

Cons

They've only just now begun to add support for SCORM, relying solely on their built in editor for awhile. The customer support team is responsive, but very few changes or updates seem to be made from user feedback. It also felt as though substantial updates to the app were few and far between. This was disappointing, to say the least.

Greg
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/07/2022

The Bees Knees of LMS

I have had a wonderful experience with Lessonly, both from their client interactions to the software itself!

Pros

I love how the software is so easy to use. You can easily get other employees within your organization to use the tool to author content or to manage and administer content. It's also incredibly easy to create custom reports through the Insights tab. This makes my life much easier as an L&D manager and to help show the progress we've made.

Cons

There is very little to nothing that I dislike about Lessonly. I'd say the only thing I might dislike at this time could be the ability to easily import or export the lessons. Although you can export a Lessonly as a PDF file...it can get a little messy with content that has a lot of different types of multimedia.

Alternatives Considered

Absorb LMS and Cornerstone LMS

Reasons for Switching to Lessonly

Lessonly had everything those other companies had and more.
Megan
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2021

Lessonly is one of the best vendors to work with and the software is easy to use!

It's been great. The company as a whole is wonderful and provides great service.

Pros

I love how easy it is to build trainings in Lessonly. You do not have to be a traditional learning and development person to create lessons in Lessonly.

Cons

I do really wish you could pull up old drafts. Currently, once you click publish, you're unable to go back to an old draft if someone doesn't get updated or launched as planned.

Alternatives Considered

Brainshark

Reasons for Switching to Lessonly

We do not always have the ability to play videos, but we can read and you can use that easier as a knowledge source than trying to go through a video.
Louie Jay
  • Industry: Outsourcing/Offshoring
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2024

Knowledge Master

I've been using Lessonly for quite a year. This is so helpful to me, especially if I forgot the step-by-step process. This product is to keep your knowledge active, and you can get accurate information for this in any cases.

Pros

What I like the most about this is that it can give you a lot of information. If I have something I do not understand about the process, I just refer to Lessonly for a more accurate and step-by-step process.

Cons

I haven't noticed anything for me not to use this because it is perfect for knowledge gainer.

Kelly
Kelly
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/12/2021

LLamazing

We have had a wonderful overall experience with Lessonly. Our implementation team has been wonderful, supportive and helpful.

Pros

Lessonly is so very user friendly and easy to navigate. It does not take a lot of product knowledge to be able to create a lesson, which makes it ideal when you have a large amount of content that you need to get added.

Cons

I would love to see some sort of integration with Teams and Knowledge. If someone were to ask a question in Teams it would be great if a lesson or content could be suggested!

Rachel
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 27/11/2023

Lessonly rocks

Pros

Love that everything is right in one spot to find

Cons

Search key words seem to be a bit off, sometimes I search for something I know is within Lessonly, but I have to change my search to find what I need, that is slightly annoying when I know it is there, but I have my work around.

Erin
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2023

Easy to Use - Incredibly Helpful for Onboarding

Pros

I love Lessonly for our new hire onboarding courses. It's easy to create new courses and provides a seamless way for trainers to include self-guided lessons into their training.

Cons

I wish there were better ways to pull individual and departmental reporting identifying courses assigned vs. courses that have been completed, as well as identifying overdue courses per team/per user.

Ruben
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2016

Lessonly is the most intuitive LMS out there!

Due to the growth of our company, we needed a Learning Management System (LMS) that would help onboarding all the new hires. Before we used a powerpoint presentation, but that wasn't maintainable nor scalable since we have multiple offices around the world.

That's why we started looking for a web-based LMS that was very easy to work with, both for the administrator creating content as for the users doing the online courses and quizzes. And if possible with a very simple yet slick design. After some research we found Lessonly and it checked all the boxes.

And now we are not using Lessonly just for onboarding new hires, we are also using it to train existing employees. Each department within Bynder has a specific team member that creates lessons and quizzes. Since it is soo simple to create / edit content, my life as an administrator maintaining it is also very easy. Every day I receive an email with all the lessons that have been completed by our colleagues. But I also receive notifications if some colleagues have missed their deadline.

Last thing I would like to point out is the great service we get from our Client Experience Manager. Whenever I send an email, I always get a reply within a few hours. When I ask a question, I always get an answer. Or sometimes even better, an instant solution!

When I request a conference call, my client Experience Manager is always available to catch up, discuss the feedback I have received from our new hires (who are very enthusiastic about our online Training Centre) and talk about new road map features. Several times I came up with suggestions that later I could explain in detail to their VP of Product - everything to make their product better and therefore my experience.

That is the kind of company we like to do business with!

Pros

- Easy to create content for administrators / creators
- Very intuitive to work with for new hires
- Web-based so changes in lessons made are updated automatically
- Overview of all users who did (not) complete their lessons
- Automatic email reminders for uncompleted lessons
- Great service from Client Experience Manager

Cons

The dashboards with information and statistics about who is assigned to which lesson and which user has still lessons open are available, yet they could be more advanced based on our personal preferences.

I have been informed this is on the roadmap so I am really looking forward to that.

Meagan
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2018

What did I do with my life before Lessonly?

if you have anyone in your company that's remotely-based, lessonly is a godsend. so easy, very fair pricing, and wonderful support/CSMs. two thumbs up!

Pros

constantly improving (been with them for 1.5 years and they constantly release new features), love that their decisions are research-based and some of their workforce are academics who have studied learning/teaching techniques. SO EASY to just write a lesson... adding people is easy, managing teams is easy (especially with the upgraded version, you can "hide" irrelevant lessons from separate teams). recently improved search and UI of the learning library was much appreciated. you can embed gifs, images, videos, sound clips, etc into lessons to make it as interactive as possible. our CSM is always around to help with 1:1 advice and the general support team is wonderful as well!

Cons

creating and managing tags leaves something to be desired - just not as intuitive as other parts of the platform. otherwise i still yeard for an easier way to manage lessons, something VISUAL like a tree or flowchart to quickly understand what lessons exist under what paths/teams - that's pretty minor though and not nearly a dealbreaker

Sarah
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/11/2016

Easy to use, incredibly effective

I've used Lesson.ly for about 6 months now, and am very happy with it. We have teams of contractors who perform services on behalf of our company, and Lesson.ly has made it easy for us to create content, send it out in a digestible way, and then monitor compliance. I do think the software lacks a few bells and whistles that would truly make it amazing, but what they lack in tech features they make up for in customer support. Their team is always willing to go above and beyond to help us figure something out or find a workaround.

Pros

Lesson and course format for content creation, referenceable content in a "learning library" format, easy to monitor compliance, easy to create content.

Cons

Admin dashboard could use some improvement and more wiki functionality. I would also like a bit more customization in terms of formatting the content.

Sos
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 15/04/2022

LMS For Your Company

Pros

Lessonly has a lot of features and offers better options for companies to train their employees (believe me we've checked competitors as well). It's more like Coursera and edX but for a single company. Support team always answers in 24 hours, most of the time in a few hours.

Cons

Sometimes the connection to their server is slow but it doesn't happen often so it's not intolerable. Also, small bugs but they fix it on time if reported.

Keenan
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 14/11/2016

Easy to use with a great support team.

We looked at a few tools to help us provide better training to our new hires and existing employees. None were as easy to use and nicely designed as Lessonly. The user experience is our main priority, and that's where Lessonly has a huge leg up over their competition.

There are some features we'd like to have, and we've had an opportunity to share our feedback during the entire sales/onboarding process. We even had a chance to share feedback directly with members of their leadership team. Everyone has been friendly, responsive, and seem to genuinely care about our overall experience.

Their customer support has been top-notch as well. Extremely helpful and speedy in their replies. Recently, a bug I submitted was fixed within hours, with a nice follow up email to confirm. So where certain features lack, they make up for in a great experience. I feel like I can trust them to keep improving their software.

Pros

UI/UX design. Customer service.

Cons

Would love a more intuitive experience navigating around the gradebook or managing existing lessons.

PDF export of grade data is also something we'd love to see.

Andrea
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 27/08/2019

Love Lessonly!

Pros

We love using this for our learning platform. It’s simple & employees like the ease of use

Cons

Some of the applications aren’t very user friendly

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 12/02/2019

Solid tool for training your employees

Pros

It's a nice tool that lets you set up learning tools for your end users to use and go over learn from.
I set up a whole IT course for new users to do as part of their onboarding process. We also use in conjunction with our broader company-wide onboarding set up
.

Cons

the only thing I can think of could use a little work on is the user management, i think it could be a little better and easier to add users and as well as remove them too.

Nicole
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2016

Fantastic Learning Management System

I've been using Lesson.ly for a year and a half and I've had an incredibly positive experience. The platform itself is simple to use and the team behind it has been fantastic.

Pros

Simplistic to use

Cons

Could use a more robust reporting tool on the front end

Heather
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 28/05/2019

Lessonly is a wonderful teaching tool!

Pros

Lessonly has a fantastic search tool to be able to reference specific lessons by keywords.

Cons

When you share lessons with team members via email, the lessons don't always make it to the team member or they end up out of order.

Fabiana
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

5
Reviewed on 16/11/2016

Best customer service EVER!

We started using Lesson.ly over a year ago and the experience was amazing. The grading station is my favorite. You can sort out users through groups, courses, etc. You can even export the grade book to an Excell Sheet (super easy to do). The best part though, is the AMAZING customer service experience I had. When I first couldn't use it, two-three demo were scheduled by Jacey. We had some pricing issues and the team's approach was amazing as well. They truly put the customer first!!

Pros

Grade book and easy-to-make lessons.

Cons

If you're just looking for an assessment tool, you're getting too many unnecessary features.

Kevin
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 06/12/2019

A fantastic CMS

Overall, Lessonly is a great tool for pushing content to internal teams.

Pros

- Very easy to use as a user and an admin
- Lots of functionality to ensure the content is engaging to the user (embedded files, videos, gifs, etc.).
- Interactive quiz functionality is great to ensure not only engagement, but absorption of the material.

Cons

Not too many cons come to mind. With a lot of content, comes natural organizational issues, which are not solvable in the most intuitive way.

Kashif
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2016

Great Team at Lesson.ly

Lesson.ly has great customer service! Prompt and individualized service. Completely changed how we train our staff.

Pros

Very easy to use.

Cons

Reporting.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 17/04/2019

Helps with Training new and old reps

Pros

I like how easy it is to create a quiz and to monitor results. We use lessonly to quiz our sales floor after weekly lunch and learn trainings and it helps us keep everyone certified.

Cons

No issues at all. It does exactly what we need it to.

Jon
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/10/2017

Excellent platform - Ease of use, affordable price and visually engaging enough for my team

Great tool for a small to mid size business.

Pros

Easy to get creating and understanding the core functionality. Seeing as it is a relatively new tool it matches the needs of our younger audience who will be using it most often.

Cons

Although it is visually engaging, I wish there was a way to use custom images for the Lessons / Courses. Occasionally a little buggy with formatting, but overall not a huge problem.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 11/08/2020

Lessonly was great during training at my new job!

Overall, Lessonly has been great! Would definitely recommend for any type of training

Pros

Lessonly was a great tool for training/onboarding in my current role. Since we are work from home, it was hard to have quizzes or lesson overviews with our group. Lessonly made it super easy. You could just go in and answer directly on your computer and you could see your responses after you submit for when you review the answers with the group.

Cons

There were a few glitches connecting the screen record and the audio record at times (I know a few people had these issues multiple times). I am not sure if it is because we use macs, but I had to restart my computer/chrome a couple times but then I eventually got it to work.

156 reviews