Wix Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About Wix

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with custom...

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Feature ratings

Value for Money
4.3
Functionality
4.3
Ease of Use
4.5
Customer Support
4.2

Browse Wix Reviews

10,276 of 10,276 reviews
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Olawale
Olawale
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 26/12/2024

My honest Wix review

My overall experience with Wix is so very good. Wix make everything easy from the layout to the designs and the Template were so good. I'm glad to choose Wix and I will keep choosing wix all the time.

Pros

I like the fact that Wix is user friendly and it is easy to navigate moreover anyone can easily make use of Wix for free.

Cons

I also like how wix is easy to design and the Template are so beautiful and appealing

Bonnie
Bonnie
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2025

Great for Small Business Websites, Without a Steep Learning Curve

We've been using Wix for our website for years now and can't imagine going back. We switched over from another popular website design company and Wix has been so much more user friendly. Some of our staff who are not tech savvy have even learned how to update the website without much additional training. The learning curve just wasn't as steep as the last platform we used.

Pros

Once the website is set up, it is so easy to maintain, update, explore new features, and edit. Even our non-tech staff members can manage updating parts of the website with very little training.

Cons

It was a little tricky to set up certain features like the CMS (content management system). It took outside help to get those features set up to meet our needs.

Alternatives Considered

Squarespace

Reasons for Choosing Wix

Wix was much more user friendly and easier to update by multiple staff members as the learning curve was much less steep.

Switched From

WordPress

Reasons for Switching to Wix

Ease of use as well as we had an administrator who was already familiar with Wix.
Zachary
Zachary
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
4

3
Reviewed on 26/01/2025

Satisfactory website builder!

I think Wix is fine for a general website build and does a satisfactory job. I still prefer using Webflow or Carrd to build simple sites as needed and think they are more intuitive and easy to integrate everything you need.

Pros

Relatively easy to use, updates quickly, good format for most sites.

Cons

Plugins and 3rd party extensions arent as robust. Mobile is hard to update.

Top Wix Alternatives

Sabelo
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 18/11/2024

WIX Software Review by Sabza

It was last year when I was looking for an easy way to create my own website so I was searching in the internet and then I come across this website and then, I created my first website and I see all the things possible.

Pros

I like the Simplicity when it comes to Website creating, so it just simplify everything.

Cons

I doesn't bring much innovations and training to the new users.

michelle
michelle
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2024

Website magic

My overall experience has been great I have really enjoyed being able to create a website that represents not just my company but me as well a unique website.

Pros

I enjoyed using wi because it provides you with all of the useful tools to help you create your website, they have all of the latest up to date information that is required to build and host a successful website. Their latest add on Hopp is the best it helps guide a person through step by step on how to add and build your bio page that can be liked to your new website and domain and all of your social media accounts adding more traffic to the website. It's very easy to use, you don't need to have alot of skills, following their step by step instructions on their semi pre built templates is easy all one has to do is edit and customize it to your own preferences. There customerr support team is always very helpful and pleasant and always willing to help.

Cons

The only con that I have or what I least liked was the membership fees, it's an amazing platform but a bit over priced for a membership if the cost could be cut down a little it would get alot more traffic as some people can not always get the membership fees ready.

Tumelo
Tumelo
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 08/01/2025

Go Wix Go!

Exciting and profitable not to mention easy to the eye.

Pros

Easy,simple to use as it is user friendly with no sophistication

Cons

Editing the website after creation was problematic

LaQuaila
LaQuaila
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 19/01/2025

Wix Partner

I enjoy using wix to service my clients. It has been an overall great experience for me and my clients

Pros

Wix platform is completely user friendly and easy to use.

Cons

They are still growing so there are some features that are not available.

Alternatives Considered

Shopify

Reasons for Switching to Wix

been using it for years but have seen it grow over time and stay
Verified Reviewer
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 11/12/2024

Perfect for small to medium size businesses

Positive would use for small to medium businesses

Pros

Great Product for website management and small businesses with multiple lead management and email marketing tools out of the box

Cons

certain amount of vendor lock in and can be expensive at a certain point

Alternatives Considered

WordPress, Weebly, Forge and Vercel

Reasons for Choosing Wix

Needed something that could be managed by non technical users for this use case this was more appropriate

Switched From

WordPress

Reasons for Switching to Wix

Was a better fit over the other options for this use case however would consider the others for other web based projects
Sarp
Sarp
  • Industry: Biotechnology
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Great website builder and host!

Pros

Easy to navigate, great website building tools and performance metrics. Pricing is competitive and decent. Website up time is also amazing.

Cons

The most feature-rich tier is a little too expensive. There could be more features included in the more affordable plans. The website builder is slow to load.

Alternatives Considered

GoDaddy Website Builder

Reasons for Switching to Wix

Better pricing options and modern user interface.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 10/12/2024

King of all CMSs

Pros

Ease of Use, pre-built templates, integrated features, good customer support

Cons

Limited coding functionality, Some templates are not beginner-friendly

Alternatives Considered

WordPress

Reasons for Switching to Wix

Better usability, better themes and templates, advanced functionalities
Joyce
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

Love Wix website builder

Overall, I love this platform and all of the things that it has to offer if you choose to do it yourself and I love all of the information but there is a lot to know. I would not suggest it to anyone that does not like to put effort into building a website or that has never done it before because over the years it has grown very complex and luckily, I have tried to grow with it. I would recommend having a Wix professional do it for you.

Pros

I like all the options that you have to build a website the information available, and the explanations are so very helpful. The fact that i can do it myself and put what's in my head in my website with absolutely not an ounce of prior experience. I like to learn and know how to do all aspects of my business and when I become wealthy enough to have someone else do it I can understand more. But I like it and think it is also fun for my creative side.

Cons

There's so much to know. But its not the fault of Wix it's the facts of a growing industry and its complexity.

Alternatives Considered

MassageBook and GoDaddy Website Builder

Reasons for Switching to Wix

Options that were available. The templates were better than others at the time and the ease of building a uncomplicated website with adding our own touch was beyond all the other website builders the best for starting out. Especially since I had not an ounce of experience. But I could add MassageBook to my website so that was a great feature.
kristie
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 05/11/2024

A Stress-Free, Flexible Website Builder with Endless Possibilities

My overall experience with Wix has been fantastic. It’s easy to use, with lots of flexibility to create a unique website without needing coding skills. The templates are beautiful, and adding features like an online store or blog is super straightforward. Whenever I had questions, the support resources were really helpful. Wix made the whole process enjoyable and stress-free!

Pros

What I love most about Wix is how easy it makes everything. The drag-and-drop builder is super simple, even if you're not techy, and there are so many great templates to choose from! Plus, the app options let you add features like online stores or bookings in just a few clicks. It's quick, flexible, and lets you design a website that looks amazing without any hassle.

Cons

The only downside with Wix is that once you choose a template, you’re pretty much locked into it unless you want to start from scratch. Also, while the editor is powerful, it can feel a bit overwhelming with so many options to choose from. But overall, it’s still a great platform for building a website.

Martin
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/11/2024

Reliable, easy to use and intuitive

I use Wix for my site and my clients because a happy medium between functionality and simplicity to use. Plus the more recent update to Wix Studio is superb. Where ive used Wordpress for years I miss certain personalisation however, the security, reliability and ease of use outweigh that issue. Most of my websites are lead generators and glorified shop fronts opposed to heavy in ecommerce so cant comment on that side too much.

Pros

Everything you need in one place. Simple and intuitive layout of both backend and editor. Quick to pick up the basics with intermediary skills a little play away. Im a big fan of how quickly i can check the responsiveness of mobile vs computer layouts. Security is also a major factor that Wix gives great peace of mind.

Cons

Pricing of all the addons and a lack of additional functionality compared to WordPress. Adding a business email for example is about £56pa whereas we know its drastically less elsewhere so there is a feeling of now you're using us you have to accept the prices we charge.

Alternatives Considered

Squarespace

Reasons for Choosing Wix

Even with tight security in place my entire website was hacked and taken down however I find I don't require the flexibility of Wordpress and Wix suits fine. Albeit the SEO isnt anywhere near as good.

Switched From

WordPress

Reasons for Switching to Wix

It didn't appear to be at the same level on functionality or usability.
Bobby James
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2024

The Best Option for Web Design I've ever found

Overall it has probably been the best web design experience for simple html, css type design elements for a website.

Pros

Wix provides a platform that is almost overwhelming with the functionality that it has. It offers such a plethora of options geared toward maintaining a valid website as a small business. I absolutely love the web editing as well as the extensive reports it offers which is very useful.

Cons

The only thing I find a tad frustrating is how to fully maximize my user experience on the platform because it has so many features and functionalities, sometimes its difficult to locate areas where you want to be because of how much there is.

Justine
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/10/2024

My preferred web development software

Overall my experience with WIX has been great. I love building sites in WIX and now that I am familiar with the platform I can quickly and easily build new sites or edit existing ones.

Pros

I personally love WIX. I've used it to build several sites (many with booking software integrations) and the sites always work wonderfully. I love that I can easily make edits and I can duplicate my existing sites so I don't always have to start from scratch.

Cons

Some items can be a little buggy at times, but it's never been a huge issue and I've been using WIX for over 6 years now.

Alternatives Considered

Squarespace

Reasons for Switching to Wix

The WIX interface was much more intuitive and user-friendly compared to Squarespace.
Brian
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

Wix is better than wordpress for entrepreneurs, beginners and intermediates

I've used it since 2016 and haven't found a better platforms that allows me to easily customize myself. It's saved me tons of money. I had a developer build a website for me on wordpress before and editing it was a nightmare on my own and cost me tons of money everytime I needed a small edit.

Pros

It's pretty intuitive, especially compared to wordpress. I've built many websites for myself as well as clients on Wix which allows me to give them administrator access afterwords, quickly train them on it, then they can do any updates they need in the future. This is awesome so they save fees on paying a developer to do updates as many people do on wordpress.
When I've needed support, I submit a ticket and Wix always helps me sort through whatever technical glitch I have.
I'm glad Wix finally has responsive websites as well.
I can basically customize the website however I want to; lots of flexibility.

Cons

The mobile design and consistency between responsive websites sizes is still not ideal. It's annoying having to make so many edits multiple times to make sure it looks good on all different types of devices. Shifting things around between different sections glitches sometimes. Designing the blog is tedious and SEO is tedious. I wonder how AI will change this eventually.

Alternatives Considered

WordPress, Squarespace and Weebly

Reasons for Switching to Wix

Wix has lots of customizability, it's intuitive and you don't have to be a developer as you do with wordpress to get it. I make lots of changes all the time, so it's important I manage my own website with ease.
Jackie
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 19/08/2024

Best option on the market

Overall, Wix is costly and customer service can be a challenge, but there is certainly no perfect option. As far as what I have experience with through some of the other major platforms, this is the best solution for small businesses. It can be easily used by someone with no experience and for professionals. You can build a website without putting any money towards it, and I would definitely recommend doing that if you're on the fence.

Pros

Wix is a great platform that is both easy-to-use as a CRM tool and building platform. Whether you're experienced with web building or completely clueless, it offers options that work for any experience level. For small businesses, Wix offers enough tools and resources that you could run your entire business through one platform if you know what you're doing.

Cons

Wix is on the pricier side. Customer service can be completely hit or miss depending on which service rep you get, and they seem to try to drive you towards the AI and website answers, even when your solution doesn't lie there.

Alternatives Considered

WordPress and Weebly

Reasons for Choosing Wix

Squarespace was ridiculously expensive and allowed for almost no customization. It was difficult to make changes, and some changes had to be made by contacting their support team.

Switched From

Squarespace

Reasons for Switching to Wix

Wix seemed to have the best reviews, most offerings, and most customizability
Melanie
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/08/2024

WIX is The Number 1 Site For Beginners

My overall experience with WIX was amazing! I would recommend them to anyone who is just starting out and has very little web design skills it walks you through and if you aren't sure of something their help guides are literally spot on to be able to walk through what ever it is!

Pros

Overall very user friendly! I had never set up a website before and it was very easy with WIX to achieve the look that I wanted for my store. It was very easy to products into different categories and set up multiple pages within my page. They also had a great selection of upscale amd beautiful products to list! They kept you up to date on what they had and what they didn’t and very rarely did they run out of something! But when they did getting it back stock was a priority for them. Customer support was easy to get ahold of and there was complete transparency with them.

Cons

The only thing that I did not like was that to be able to access certain products you had to purchase an annual plan instead of a monthly plan.

Kelly
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2024

Easy & Effective Website Design & Marketing

Overall it's been great and the only platform I've used for my website.

Pros

The easy editing features, how simple it is to make design changes to my website, sell digital products, and perform email marketing.

Cons

How edits don't automatically format to mobile settings.

Alternatives Considered

Squarespace

Reasons for Switching to Wix

It was easier to design on, maintain, and make updates on. I could also customize it more to my liking.
Nate
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 18/10/2024

Quick Setup for Ecommerce

In general, very positive. I have used many different CMS platforms and though Wix wasn't my favorite, I'd recommend it to beginners who need to build a simple website quickly. If you need to sell products of simply connect donations for a nonprofit, Wix may be the easiest way for you to get started.

Pros

I liked how easy it was to integrate the e-commerce aspect into my website build, even though I was just looking for donations. Connecting my bank account to my Wix account was easier than it had been with platforms in the past.

Cons

Some of the different sizing metrics resulted in broken, unresponsive designs. I wish that these were more straightforward. It would have made it much easier for me to ensure that my website was showing up properly across all sizes of devices.

Alternatives Considered

Webflow, WordPress and Squarespace

Reasons for Switching to Wix

I liked the price point and the amount of resources online to learn how to use the software.
Stephen
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 20/01/2025

Fairly easy to use. Cons = search & email plans

Overall it was great for launching my business. Easy to use/learn it's editor x design tool.savvyspender.ie has got to the mature stage. To get to the next level I think a customized WordPress site will be the way to go

Pros

As someone who started off as non-technical, it is fairly easy to use no/low code website builder. I've built SavvySpender.ie on wix and have turned into 100k visitors per year website (pretty good given size of Ireland). It offers plenty of customization options.

Cons

While it's great for creating glossy e-commerce websites. There are a few glaring downsides in my opinion. It's native search functionality is poor. So if you're building a website with a lot of content this can be a let down. While other providers have integratations with likes of algolia, wix doesn't yet have.

Their email plan options are a rip off they've got an option that allows you 5k emails per month with the next tier being 1 million and costing about €50 per month. As business that would want to spend 50K per month I am forced to pay for the higher tier.

Alternatives Considered

WordPress

Reasons for Switching to Wix

At time wix had better features for my needs
Maegan
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2024

Exceptional Platform with Outstanding Customer Service from [sensitive content hidden]

Overall, my experience with Wix has been positive. The platform is easy to use, with intuitive design tools and a variety of templates that allow for great customization. While there are some limitations regarding site speed and costs for premium features, the customer service has truly stood out. [sensitive content hidden], in particular, provided extraordinary assistance, going above and beyond to ensure my questions were answered and my needs were met. Her support made a significant difference in my experience, adding great value to the overall platform.

Pros

I appreciate Wix's user-friendly interface and flexibility in website design. The drag-and-drop features make it easy to customize the site exactly how I want, even without coding experience. The platform also offers a wide range of templates and built-in tools to help manage my business efficiently.

Cons

The loading speed for some Wix websites can be slower compared to other platforms, especially when using multiple high-resolution images or complex elements. Additionally, some advanced features and customizations require upgrading to higher-tier plans, which can get expensive.

Saloni
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
4
Customer Support
1

2
Reviewed on 01/11/2024

Wix- Pros and cons

My overall experience with Wix hasn't been satisfactory and I have used other better platforms which give better services and solutions to their users. Though among many cons it is good for beginners who are just starting with website design, hosting, backlinks, and everything as it gives you everything in one place which makes it easier for people to start with their journey but being a professional I found it pretty average as there can be more complex and intriguing features to have vast users community and definitely make it little more pocket friendly so that it is accessible to all.

Pros

One thing I like about Wix is the availability of templates and the ease of reformatting while making a site or landing page. It's a beginner-friendly platform as it gives you backlinks, SEO tools, and almost a designed website with a few clicks. Another feature I like is that it's user-friendly; you don't need proper website design knowledge for it.

Cons

1. The site keeps on crashing and it lags a lot which makes it difficult to work on it making a website on Wix feels never-ending and even SEO features don't work very well you can do only a basic level of work on it.
2. Though it offers templates, they're very basic and don't offer complex designs, which makes your website look interactive and attractive.
3. Pricing is insanely high and they change their prices as they please which makes it less pocket-friendly their competitors have better plans with better features and services.
4. Customer -service is also not that great as they take a good amount of time to reply to you back and resolve your issue.

Dilak
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/09/2024

Wix: Remarkable Tool for Website Design and Hosting

It is way too easy for me to create and design websites and boost the SEO of our brand.

Pros

Wix offers WYSIWYG editor tools which allows me to save time when creating and designing websites.

Cons

I use Wix as Squarespace alternative and it suits all my needs without experiencing issues.

Sydney
Sydney
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/09/2024

Wix is that the Powerhouse and Masterpiece behind great Web Building.

I'm delighted to use Wix because it allows me to create extremely impressive website without any hassles.It is simple to customize Wix according to my needs.

Pros

Wix has an easy to use drag-and-drop interface.It is simple to design and build exceptional websites with Wix.Again,it is simple to edit websites using Wix.It's price friendly.Wix offers wide-range of ready customizable templates for free that helps to tailor the process of website creation.

Cons

Wix has taken website building process to greater heights thus I lack anything to dislike.

10,276 reviews