Squarespace Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage...

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Feature ratings

Value for Money
4.3
Functionality
4.3
Ease of Use
4.5
Customer Support
4.4

Browse Squarespace Reviews

3,251 of 3,251 reviews
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Youngbin
Youngbin
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/01/2025

Best templates for personal portfolios and e-commerce

Squarespace is a great website builder and e-commerce platform, capturing wide-ranging needs for both personal and business portfolios.

Pros

The simple interface was what I liked most, especially as someone who struggles with too much stimuli on the daily. I also appreciated the many available templates, which reduce decision fatigue but allows for small changes in design if desired. The new AI tool is helpful, as well.

Cons

The templates for online courses are lacking compared to other product-based web commerce templates.

Verified Reviewer
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 30/01/2025

Squarespace - For All Shapes and Sizes

Overall I am completely pleased with Squarespace. I feel all of the pros highly outweigh any cons that are involved.

Pros

I really enjoy the ease of Squarespace. It is very upfront in its ability to ensure usability for beginners as well as more in-depth processes for experts. It's easy, fast, and offers a great amount of support.

Cons

While there are not many things I dislike about Squarespace, the very thing I enjoy is also a perplexing issue. Correct placement is a bit harder to achieve when using the website builder. Also, a colleague mentioned Squarespace, in the past, had problems with backing up work.

Alternatives Considered

Wix and Hostinger

Reasons for Choosing Squarespace

I found the time it took to design with Squarespace, along with the results achieved, were better in quality and ease of use than in Webflow.

Switched From

Webflow

Reasons for Switching to Squarespace

I found Squarespace to be the entire package I was looking for with my needs in mind as a designer and writer.
Tiana
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
3
Customer Support
0

3
Reviewed on 27/12/2024

Great for someone who is just starting

Pros

I like how they have options for pre created webpages for people that are just starting and dont know how to design a website.

Cons

You are limited to what you can do on squarespace.

Alternatives Considered

Wix

Reasons for Switching to Squarespace

Wix has many more features and you get more bang for your buck.

Top Squarespace Alternatives

Ryan
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2024

Squarespace for the WIN!

My overall experience with square space is very good. They make it very convenient access your income, and are sure to quickly deposit into corresponding accounts.

Pros

What I like most about square space is the ability to quickly access a point of sale service with fairly low processing rates.

Cons

What I like the least about square space, while the processing rates are pretty low, there are more competitive services out there.

Jennifer
  • Industry: Architecture & Planning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 18/12/2024

Huge Upgrade In the Quality of My Websites

Squarespace is very user-friendly, intuitive, and versatile. I found it to be a huge upgrade from other services I have used to make websites over the years.

Pros

I appreciate the ease of getting started and ability to customize. Taking advantage of the ability to create a "members only" part of a website has been a game-changer for a membership-based nonprofit I work with.

Cons

I wish it allowed integration with other financial programs besides Stripe/Donorbox and other ways to have an online shop.

Alternatives Considered

Wix

Reasons for Choosing Squarespace

I love the templates and ease-of-use. I find it more intuitive and it provides a professional-looking outcome.

Reasons for Switching to Squarespace

The pricing and features for the plan were better, and (after trying out free demo sites on each) I liked the sites I was able to create on Squarespace better. I would have been willing to pay more for a better site.
Hannah
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 20/12/2024

Good for beginngers learning new program

I use Squarespace daily and appreciate the integrations with Google Workspace, domain and mailchimp. It makes keeping everything sorted very easy.

Pros

Squarespace is very user-friendly. Easy to use, all aspects are in one platform.

Cons

Squarespace is a little on the pricer side for the simpler side of things.

Alternatives Considered

Wix and WordPress

Reasons for Choosing Squarespace

Wix was not as user-friendly and harder to navigate

Switched From

Wix

Reasons for Switching to Squarespace

The ease of use within the product for what was needed.
Elia
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 02/01/2025

Email and Web hosting grant

Squarespace allow you to create bio Link talking about you at zero cost.

Pros

I like Squarespace because it offers Free email and domain hosting after domain registration.

Cons

It's domain pricing is totally different with other providers.

Aaron
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/01/2025

User friendly, great for data, extra fees keep it from being flawless

Pros

User friendly, able to modify and add plugins very easily and the internal data tracking is very good

Cons

The only thing I don't like about our websites with SS is having to pay for the booking options. That should be included in the rates as it is with most other website hosts.

Verified Reviewer
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 30/01/2025

Squarespace - an essential platform

Pros

Squarespace is a great and easy-to-use platform both for domains and for building websites.

Cons

I did not like the way it limits you with certain things when you edit a site.

Alternatives Considered

Wix and WordPress

Reasons for Switching to Squarespace

domains and web design under the same roof, as well as great UI and ease of use, templates etc.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/01/2025

Design Your Dream Website with Squarespace

Pros

Squarespace provides robust e-commerce features, easy setup, and stunning templates. With integrated analytics and traffic tools, your site is easy to manage and ideal for effortlessly expanding your online presence.

Cons

I can't currently think of any disadvantages.

Adrian
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/10/2024

Squarespace Is The Website Space Your Didn't Know You Needed

There's a reason that you hear squarespace advertised everywhere, because everyone uses them. From a small company website, a blog, tie in site for a product, podcast or personal site, there's something for everyone here. Besides that, it never seems like a chore. Only you can hinder your squarespace experience. Ask and you shall receive. Try and you shall thrive. Why that isn't their motto is strange, as that exactly that using them is like

Pros

Design simplicity mixed with customer service that's exactly how you want it to be when it comes to a start up website company

Cons

Options can feel overwhelming when starting out, even though that's partially by design and becomes easier over time once you understand how all the projects work together.

Joy
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 07/10/2024

Very easy for basic websites

I really like using Squarespace for our small charity. We have a relatively simple website and it is really easy to edit and add to our website as needed. I don't need to use any code or special plugins to build the website which is great.

Pros

It is easy to set up a basic website and use the drag and drop editor. It's very straightforward to pick up from the start and you don't have to be a web developer to use it.

Cons

The design templates and styles can be restricting.

Jenna
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/09/2024

Look no further than Squarespace to elevate your business!

Pros

The amount of professionalism this added to my business for the minimal cost is unparallel. It elevated my branding in a way I did not think was possible without hiring professionals. I could use a template and not feel like I had to compromise my creativity and vision which was a huge concern of mine. If anything, it enhanced both and made me so proud to present/promote my business.

Cons

Only con would be that it does not offer a free plan like the competitors do.

Selina
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/07/2024

Great for any capability

Easy to use, they have great customer service, as someone who had not built a website before it was simplified and looked professional.

Pros

I loved the versatility of use and ability to change the overall image of my website. That I could implement many pages into it, from blog posts, to a page of recommended items with links to purchase. Open up a store to sell items.
There was an abundance of templates and the ease of access for others to access the website with strict permissions to make adjustments.

Cons

Not all of the templates were exactly what I needed.
When I tried to add images from my own computer they wouldn't always line up accordingly and were stuck in a very segmented grid.

Alternatives Considered

Wix, Canva and GoDaddy Website Builder

Reasons for Switching to Squarespace

Easier integration with square payments. Reviews of this product were promising. Used the trial and enjoyed the ease of use of the website design program.
Brie Danielle
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
2

4
Reviewed on 21/11/2024

Great Platform BUT Some Areas Could Use Some Work

Overall I am very happy with the service and my website looks great. I do recommend this product, even with little to no experience.

Pros

I really did enjoy creating my website with using Squarespace. The initial setup guide is a great tool, to get you started. It was very easy to add custom pages, elements and change the site style. You don't need a ton of experience, as they make it so easy to embed calendars and other files. The domain module is so easy to use, they do make that almost dummy proof.

Cons

The font system needs work. You have to set your font system in your site style and can only have 3 font styles and you have to use them or you have to change your entire site style font system, but that changes the edits on the website you already saved. While the site style is easy to edit. You should be able to just change the font. I also think the customer service is lacking. They haven't been very responsibe luckily I figured out my issue on my own.

Alternatives Considered

Wix and WordPress

Reasons for Choosing Squarespace

Google forced it at first but I stayed on my own.

Switched From

Google Sites and Google Workspace

Reasons for Switching to Squarespace

Google made that decision for me but I am not mad about it.
Tammy
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/11/2024

Great for small business

Squarespace allows me to handle my website with ease. Easy to create and maintain the website on my Ipad or laptop wherever I am. I can add products to my website with ease and efficiency.

Pros

Very easy to use and very efficient for my small business.

Cons

Sometimes slow due to the Wifi in the area.

Alternatives Considered

GoDaddy Website Builder

Reasons for Switching to Squarespace

Ease of use to create and maintain my website.
Tanya
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/12/2024

Best website builder

Great. I love squarespace and I recommend it to most of my clients because it’s so easy to use and the customer support is so good.

Pros

It makes building and maintaining a good looking website really easy. I love that they take care of the security and updates so I can focus on doing more important stuff in my business. They keep expanding their features and there are lots of customisation options with css

Cons

I wish you had more control over the checkout process, for example, being able to sell order bumps and upsells would be useful

Verified Reviewer
  • Industry: Publishing
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 04/10/2024

Good for simple website and email needs

I like Squarespace and use it for managing my blog and email automations and website but there are times I can't figure out how to make certain changes or it doesn't have the functionality of other tools like MailChimp.

Pros

I like that I can build and make changes myself with many tools for website and email development

Cons

Because it is a build your own tool, it can be challenging to figure out how to do all the things you want to do and it doesn't have all the functionality of MailChimp

Chukwumezie
Chukwumezie
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/02/2024

Website development

Well, overall, I could say that my experience using squarespace has been satisfying.

Pros

Its intuitive and user-friendly interface, which allows for easy website creation and customization without requiring coding knowledge.

Cons

When a job require highly specific design or functionality, I sometimes get constrained by it's template-based approach.

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 23/09/2024

Squarespace is simple and efficient

Using Squarespace was simple to use on an iPad for cashiers and inventory management. The payroll feature is also simple and efficient. The only negative about it is that it requires some troubleshooting sometimes which can be frustrating during business hours.

Pros

Easy to navigate, offline mode, organization of inventory and payroll.

Cons

Technical difficulties, constant updates needed

Verified Reviewer
  • Industry: Internet
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

4
Reviewed on 27/02/2024

Squarespace the best web designing tool

Pros

Squarespace stands as a beacon of simplicity and power in the realm of website creation and management. As a user who values both aesthetics and functionality, I found Squarespace to be an exceptional platform that caters to the needs of beginners and professionals alike, offering a seamless experience from start to finish.

Cons

While Squarespace is known for its user-friendly interface, there can still be a learning curve, particularly for users who are new to website building or design. Some features may require time to fully grasp, and users may need to invest time in learning the platform's intricacies.

Toylin
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 18/07/2024

Squarespace

I loved creating , finding templates building a whole web of nice creative content that actually make you a profit great

Pros

Squarespace gives you the freedom to build to grow and to be as creative as you want to be while making a profit. Its definitely for entrepreneurs and motivated individuals who want to take risks and soar like an eagle.

Cons

The only thing I would say I didn't like is when I became a little lazy. Your success in life depends on your motivation and ambition.

Adegboyega
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/07/2024

Squarespace Reviewed by Ticketing Agent

Pros

Ever since 2019, Squarespace has been a remarkable tool when it comes to website design and content management.
I like that it also offers domain search and registration tools.

Cons

There is nothing that I come across as a flaw on my end on Squarespace.

Waleed
  • Industry: Writing & Editing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2024

Best all in one website builder i have ever used.

Despite of these small cons, Squarespace has been a useful instrument for me. It helped me build a visually stunning and strategically effective website, without the need for my own developer.

Pros

I have been building and managing my website with Squarespace and I'm loving the results. It is extremely easy to use, even without prior experience in web development. Create professional and beautiful looking websites with the help of drag-and-drop interface.

Cons

Although I sometimes the price a bit higher, especially for smaller companies. This is one of the major flaws with it, as a beginner I found it overwhelming.

Adam
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 09/06/2024

Great for designing and building websites

Really positive experience with squarespace for byilding and managing our website whilst also synching it with our CRM system.

Pros

Squarespace has a brilliant range of website templates that allow us to build and expand or website quickly and easily with limited technical training

Cons

Sometimes the landing pages can be a bit slow to build and load. The pricing structure can also be slightly on the expensive side

3,251 reviews