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description: Review of Shortcuts Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Shortcuts | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Shortcuts

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> Shortcuts is a cloud-based software suite that offers groups of modules configured for salons, barbershops, spas and schools. It is suitable for single locations and large chains and offers tools for appointment scheduling, customer relationship management, marketing and more. On-premise deployments are also available for Mac and Windows operating systems.&#10;&#10;&#10;Appointment management tools allow users to book and view upcoming appointments on a configurable calendar. Clients can schedule appointments online using an appointment-booking module. The booth-rental module is useful for businesses that exhibit at events, and client management tools let users record and store customer information.&#10;&#10;&#10;Client loyalty programs, gift-card management, email marketing and reporting tools are also available. Other modules include employee management, inventory management, payroll, commissions and a point of sale application.&#10;&#10;&#10;Perpetual licenses and subscription pricing are offered. iOS and Android apps are also available.
> 
> Verdict: Rated **4.0/5** by 127 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 127 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Shortcuts Software
- **Location**: South Brisbane, US
- **Founded**: 1993

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Per Feature
- **Pricing Details**: Shortcuts comes in a variety of packages for businesses of different sizes:&#10;&#10;Shortcuts Live is designed for smaller businesses and starts at $29 a month.&#10;The Essentials package includes all the core features and pricing starts at $85 a month.&#10;The Evolve package includes customer engagement functionality and pricing starts at $159 a month.&#10;The Elevate package adds a mobile guest app, customized forms, and loyalty options and pricing starts at $209 a month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Spanish
- **Available Countries**: Australia, Canada, Cyprus, France, Germany, Ireland, Netherlands, New Zealand, Papua New Guinea, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Automatic Re-ordering
- Availability Management
- Booking Management
- Booth Rental Management
- Calendar Management
- Calendar Sync
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Commission Management
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customer History

## Integrations (6 total)

- Mailchimp
- Microsoft Power BI
- Shopify
- Stripe
- Vish
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Spa Software](https://www.softwareadvice.co.uk/directory/2596/spa/software)

## Related Categories

- [Spa Software](https://www.softwareadvice.co.uk/directory/2596/spa/software)
- [Barbershop Software](https://www.softwareadvice.co.uk/directory/4677/barbershop/software)
- [Salon Software](https://www.softwareadvice.co.uk/directory/4710/salon/software)
- [Appointment Scheduling Software](https://www.softwareadvice.co.uk/directory/4731/appointment-scheduling/software)
- [Franchise Management Software](https://www.softwareadvice.co.uk/directory/4575/franchise-management/software)

## Alternatives

1. [Calendly](https://www.softwareadvice.co.uk/software/73632/calendly) — 4.7/5 (4084 reviews)
2. [Google Calendar](https://www.softwareadvice.co.uk/software/171751/google-calendar) — 4.8/5 (4021 reviews)
3. [Goldie](https://www.softwareadvice.co.uk/software/404201/goldie) — 4.8/5 (1129 reviews)
4. [Doctoralia for Specialists](https://www.softwareadvice.co.uk/software/356406/doctoralia-pro) — 4.7/5 (409 reviews)
5. [GlossGenius](https://www.softwareadvice.co.uk/software/179440/glossgenius) — 4.8/5 (348 reviews)

## Reviews

### "User Friendly Software" — 5.0/5

> **Julie** | *3 September 2019* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: This salon software is so user friendly.  It is easy to train my staff to use this.  We use Shortcuts to schedule clients appointments and for point of sale.  The variety of reports and marketing lists is great.
> 
> **Cons**: We really have not had any problems with Shortcuts.  If we could not figure something out, the support is outstanding.
> 
> We are very pleased with Shortcuts in our salon.  The 24/7 support has been great.

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### "A vendor that is there for you every step of the way...." — 5.0/5

> **freddie** | *16 January 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: - Online Booking&#10;- Client Booking App.&#10;- Cloud Appointment Book&#10;- Staff Anywhere Schedule Access&#10;- Remote Access&#10;- Visually Appealing&#10;- Touch Screen Friendly&#10;- Easy to Use&#10;- Always Innovative&#10;- Consistent Training Available through Webinars, Email Articles, \&amp; You Tube Videos&#10;- Helpdesk is always willing to help
> 
> **Cons**: Maybe the wait time on the Help Desk, but that is to be expected during peak hours.  They recently added a call back feature if you don't want to wait on hold.  That sure is a plus.
> 
> I have been with Shortcuts since the inception of my salon 9 years ago.  It is scary enough as it is opening a salon, let alone looking for a software scheduling program.  I came from using a paperbook for years, and knew that I needed to be in the NOW with a digital software program.  There were soooo many to choose from.  So confusing.  But what made Shortcuts stand out from the rest was there personal one on one approach.  The initial online presentation was even conducted by the sales rep and the CEO at that time.  The CEO\!\!  Like who does that?\!  I am one to ask many questions, and they were all answered with ease and confidence.  To this day, Shortcuts still operates in that manner.&#10;&#10;I make it a point to only deal with vendors that I can actually have a business relationship with and not just be a number on a sales call list.  Shortcuts treats you like a true business partner.  Whenever I call the Helpdesk, they always remember who I am and give me the best undivided attention, always.  Any question, big or small, is treated as a priority to them.  That in itself is priceless.&#10;&#10;For this, I can truly say that I will be a client forever.  We have a solid business relationship.  One that cannot be purchased but only forged through years of dealing with each other.  And isn't that what a true business partner is all about....

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### "Extremely Dissapointed" — 1.0/5

> **Rebecca** | *2 August 2023* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Right about now I can't think of a single thing.
> 
> **Cons**: Lack of support. It is outrageous that your software stopped updating online, when we called the response was, 'we are working on it'.' When we called to cancel our service 1 year out of our contract you charged us for an extra 2 months. We lost thousands not being able to see our appointment book as we do our bookings remotely.
> 
> I couldn't be any more upset with how this has turned out. I feel like you tried to squeeze every last dollar out of us when you weren't providing a usable service.

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### "one of the better softwares for spa and salons" — 4.0/5

> **Christian** | *13 November 2022* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: I enjoyed the ease of use as well as the different functionalities . It was easy to learn for new stylist .
> 
> **Cons**: The customer support was iffy sometimes and the software would fail very rarely.
> 
> I enjoyed shortcuts and am grateful to have used it as a first time hair stylist it set the bar and allowed me to learn salon software .

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### "Best Salon Software Ever" — 5.0/5

> **Vasi** | *17 September 2019* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: I feel that this is THE most easiest software to learn, use + train others to use. It’s so user friendly and simple and we have never had any one of our staff have a problem using it. The business reports, marketing, inventory + online appointment sections are incredible and keep our business running smoothly and effectively. I also love the 24/7 customer care that’s available at any time if you need them.
> 
> **Cons**: There is nothing that I don’t like, It’s always been a pleasure even after all these years of using shortcuts.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/156079/shortcuts)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/156079/shortcuts> |
| en | <https://www.softwareadvice.com/barbershop/shortcuts-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/156079/shortcuts> |
| en-GB | <https://www.softwareadvice.co.uk/software/156079/shortcuts> |
| en-IE | <https://www.softwareadvice.ie/software/156079/shortcuts> |
| en-NZ | <https://www.softwareadvice.co.nz/software/156079/shortcuts> |
| fr | <https://www.softwareadvice.fr/software/156079/shortcuts> |

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