User Reviews Overview
About Repsly
Designed for the CPG industry, Repsly is a retail execution software solution that enables data-driven teams to collect and organize data, improve brand visibility, and increase sales in the field. Its two-part solution includes...
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- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
What did we do before Repsly?
We love Repsly. It has increased collaboration, execution, visibility, competition and overall productivity. After a month, you start asking "What did we do before Repsly"
Pros
The collaboration between our team did not exist prior to Repsly. We have 6 different regions with 6 different "group text" This caused major silos. After Repsly, reps from all over the world feed pics and information into 1 place. The messaging feature drives competition and peer recognition. Everyone stepped up their game after Repsly and productivity skyrocketed!
Cons
There are small improvements that can be made to any app. There are nuances to any app. We are happy with 99% of the functions of the app. The 1% is minor things we would prefer to be different based off our preference.
Alternatives Considered
Salesforce Sales CloudReasons for Switching to Repsly
Its very easy to learn and very easy to use in the field. All around its much faster than other platforms and feels like social media rather than work!- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Our REPS Love Repsly
Pros
Our reps love the ease at which they can add notes and photos to a customers account for use at a later date.
They also use the feature for finding other accounts in an area every day.
Cons
We would like for the reps to have the same access on their laptops that they have on their phones for scheduling.
Response from Repsly
Hi there, thanks for letting us know how much your reps enjoy Repsly! We've informed our product team of your suggestion.
- Industry: Food & Beverages
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Review Source
It Works
We use Repsly for field marketing activities for our food brand in grocery stores. I am testing it with 4-5 reps but have not extended it to my entire field team of 50+ reps.
Repsly works for what it is, but has limited reporting features. The backend is not intuitive and viewing the data it shows on the rep reports page isn't very helpful because you can't dig into the stats and individual reports contributing to the stats. Uploading information is hit or miss, and once something is submitted, you don't have individual control of certain parts of the data to change or delete. You have to email their tech support to make adjustments or delete data you no longer want to use or mislabeled. You can't view a master calendar to see all activities past, present and future- only individual rep calendars or individual client calendars. This is not a big picture kind of tool, it is much more to see the general surface and acute status of your field activities.
My reps also have difficulties using it in the field, we have had to several training sessions for it to make sense and to work for what they are doing in the stores.
Overall, depending on the size of your team and what you use the app for, it does add some value, but I don't think it is designed for large teams or data rich analysis. It's also priced per rep, so unless your reps are working full time, in the field every day, this is an expensive tool for weekly check ins.
Pros
Reports can include pictures
Geotagging with time stamp
Can create custom reports
Unlimited number of Clients (we use each individual store as a client)
Cons
Not that user friendly- team must be trained and followed up with
Backend limited
Reporting limited
No master calendar
Top Repsly Alternatives
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Good for small business tracking
Positive experience overall. Synchronizing error can be frustrating but data usually comes through.
Pros
I like being able to check in on my workers and be able to go abck and compare dates and store visits
Cons
I would like to be able to manage from the app and not just the website
Response from Repsly
Hi Abbey, thanks for the great feedback! We've informed our support team of your requests. Don't hesitate to contact [email protected] if you need immediate assistance with an issue.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Excellent mobility tool
I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.
Pros
Easy implementation with no system integration requirements.
App is user friendly and constantly updated.
Cons
The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
my review
It solved our sales communication with central offices
Pros
Easy to use, easyto install. It gives a full view of the sales cycle
Cons
It is not fully adapted to customers outside USA. VAT number is not existent in the software and in Europe is the only way to identify companies. You did not think about it and this generates many problems to european companies.
Response from Repsly
Hi Rodolfo, thanks for the kind words about Repsly! Happy to hear that you see the value of the tool. We have dozens of clients across Europe; please contact [email protected] if you need assistance.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Repsly Review
Very good
Pros
Very good value for money. Very technology focused, and captures all the needs I have in tracking a rep.
Cons
Honestly I can't think of much. Putting pictures into the regular/automated reporting options would be huge. Also, working with retailers to constantly have the current stores in the system rather than brands having to curate it themselves.
Response from Repsly
Hey Adam, happy to hear that you're getting so much value from Repsly. We've informed our product team about your suggestions. In the mean time don't hesitate to contact [email protected] if you need assistance.
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Repsly conveniency
Convenience and easy to always go back and see where you excel on your job
Pros
It is easy keep track and record of your work at all time
Cons
Your employer can actually see your work
Response from Repsly
Hey there, thanks for your positive feedback!
- Industry: Retail
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Review Source
It's worth the money you spend
Our company is being using Repsly for almost a year and the one thing we can say, it's just great! We had never had such a good "all in one" solution we needed so far, and after getting Repsly on we improved our field works amazingly well!
Now we can use the system for daily shop checks, visual communication across the team, best practice samples, review of development of our partners displays, fulfil forms, audits, share with others of "how to" and many other nice things you'll recognise there.
I recommend every company that is working on field sales and have representatives on - go and get Repsly. It's amazing tool for your team. How cool? Go and check!
Pros
Clear. Easy. Simple. Nice design. Easy to change things you need.Ease of use for reps and managers. Easy data tracking. Nice and full daily reports. In one word - P E R F E C T.
Cons
The only thing that sometimes knits my brows is some tiny bugs, that appear after some updates. But the good thing is they work on them really fast and fix asap.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Excellent app
Very positive it makes my job easy i find it easy to navigate
Pros
Consise and user friendly easy access i use it weekly
Cons
I dont really have anything negative to say about repsley
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Effective CRM Tool
My company has used Repsly several times to better coordinate with our traveling sales team and to effectively monitor their work. It has been easy to use and train the team on, the customer support is quick to provide solutions, and the price is very competitive for the features.
Pros
The level of customization was a large selling point for my company. It enabled us to track only the information that we felt was most valuable. The GPS features are beneficial for verifying work is being done properly and in a timely manner.
Cons
The exporting of data was not as simplified as I would have liked it. I would like to see a more comprehensive system for exporting data in the future.
Response from Repsly
Thanks for the review Scott! Our team is hard at work adding new features all of the time--so keep an eye out in the near-future, and please reach out to us with anything you want to see in Repsly!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Excellent mobility tool
I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.
Pros
Easy implementation with no system integration requirements.
App is user friendly and constantly updated.
Cons
The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Use Repsly daily
We enjoy using Repsly on a daily basis. Looking forward to being able to change some of the items that we are looking for on our dashboard.
Pros
Real-time. I had a buyer call me while at lunch, and I was able to go in on my phone, and send him a picture from the store he was requesting that my rep had just visited 2 days prior. I literally had the pic in his email about 3 minutes after he emailed me.... priceless.
Cons
Sometimes when hitting the back bar you have to start your search over as it goes back to the beginning rather then what you have already filtered to.
Response from Repsly
Great feedback Jon! We're really proud of our new reporting feature that's in the process of being released, and it's sure to evolve very quickly in the near future.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Peace of mind
My market is geographically diverse. The Repsly system allows me to monitor my sales force and merchandising activities with ease. It has made an immediate impact in on shelf avaialability which translates to better sales. Money well spent.
Pros
Ease of use. Geo Tagging.
Cons
It is priced in US dollars, my currency moves wildly against the Dollar so no consistent cost.
Response from Repsly
Thanks for the feedback Murray!
- Industry: Import & Export
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Simplified Reporting!
From having SAGE CRM, Repsly has been a lot easier on our sales guys when it comes to reporting and management can easily trace their activities.
Pros
The simplicity of managing the sales rep.
Cons
There is no 1 button solution to organizing a report. I assume some developments has to be done.
Response from Repsly
Hi Tetsuro, our new reporting dashboard gives you a quick way to organize all your forms and analyze the data collected within them. Check it out if you haven't already, and get in touch with us if you have any questions!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
No Stress for our Sales Team!
Our sales teams loves how easy it is to communicate with the team and leave detailed notes on every account.
Pros
how easy it is to manage each reps activity
Cons
tends to crash every so often.
Response from Repsly
Thanks Alicia, we're constantly working to improve the app, so keep an eye out for new features soon!
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Excellent Tool
its a great tool for field and office management alike. You can track visits, tasks, see real time pictures and eliminates double work and paper.
Pros
I can send a "specific" task or survey to the field and I can refer back to previous visits and tasks.
Cons
When you go into pictures it needs a scroll feature so you don't have to open and close each individual picture to see it.
Response from Repsly
Thanks Jerial! Appreciate the kind words.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Repsly review from every day user
Very easy to use, provides all business information about our field representatives and their job.
AAAA+
Pros
That you can get every single information you want in just couple kliks with your mouse.
Cons
There is not such a thing.
Response from Repsly
Thanks Teo!
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Review of Service
Used is an outside field role. When operating correctly the app was useful but it routinely did not work correctly or was inconsistent with the businesses it brought up using the GPS feature looking at businesses in the area the sales person is in.
Response from Repsly
Thanks for the nice things you said about Repsly James. From your comments, it sounds like you may be using the older version of the app. The new app, which you can find by searching for 'Repsly Mobile CRM' in the app store, has significantly enhanced the GPS feature, and it has only gotten better over the last few months. Let us know what you think!
- Industry: Import & Export
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Repsly Review
We starting using Repsly to track vendor backend programs. We have since starting using it to track sales calls.
Pros
The ability to know where our sales reps are going each day. The in store pictures from our merchandising department have been a huge help.
Cons
We don't have any issues.
Response from Repsly
We're glad you love Repsly Michael!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great Tool for Field Merchandisers
Our company uses this product for field merchandisers. It has thus far been a great tool to track activity in our department stores.
Pros
Ease of use, manager dashboard, flexibility to change form fields, ect.
Cons
Some bug issues but our rep has been great about guiding us how to resolve.
Response from Repsly
Thanks so much for the nice words Christie! You can export data for specific clients with Repsly, and should be able to see all the photos ever taken for a specific customer, so we'll have Matt get in touch. Thanks again!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Repsly is Great for Small Businesses
Pros
Repsly is very helpful in connecting reps in the field with us in the home office. It helps us see accounts in real time.
Cons
There aren't many reporting options at our current price level.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Excellent Workforce Software !!
The addition of the Repsly software has enabled us to streamline our focus through our field rep activities and has increased our productivity and results.
Pros
Value for the money
Flexibility to make changes on the fly
Our field reps love the easy format
Customer support and response from Matthew Creamer has been outstanding.
Cons
Nothing
Response from Repsly
Thanks for the kind review David!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Excellent CRM for a reasonable price..
Great program for a great price. Works cross platform. I wish there were a few other things that we could customize, but they seem to be very responsive to customer needs.
Pros
Customizable to every industry. Ease of use and ever evolving..
Cons
Customer support could be better.. they have switched out our direct contact several times..
Response from Repsly
Thanks for the kind words Kevin!
- Industry: Import & Export
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
I Loved this App
had the opportunity to use the application inicianco our company, I found it an excellent support, easy to use and great support for the sales market
Pros
easy access on mobile
Cons
language
Response from Repsly
Thanks for the kind words Alberto! We've added 7 new languages since last year, but if there any additional languages you'd like to see included in Repsly, just let us know.
