LastPass Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About LastPass

LastPass is a cloud-based password manager available on any system or device, ensuring your credentials are protected, kept private, and always within reach. Simple to set up and effortless to use, LastPass delivers the world's...

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Feature ratings

Value for Money
4.5
Functionality
4.6
Ease of Use
4.5
Customer Support
4.3

Browse LastPass Reviews

2,784 of 2,784 reviews
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Ryan
Ryan
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 10/08/2024

Lastpass for personal and business.

Pros

I like how it is so widely available and integrated. It automatically populates my passwords for me in many locations.

Cons

I have to have alot of trust that they will not be hacked or expose my information.

Erinn
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/09/2024

LastPass is a great tool to keep your logins secure.

My overall experience with LastPass is good. They have a 2 step multi authenticator to get into lastpass. After that your login's should autofill to the correct websites if you have them saved. The only thing is if you let LastPass generate a password for you it is unique but odds are you won't know it unless you have access to LastPass which is okay for certain things like work related websites.

Pros

What I like about LastPass is that you are able to keep any passwords (& usernames and any additional information) all in one place. LastPass also help generate unique passwords. You can also share passwords securely.

Cons

The thing I like least is sometimes if someone shares a login with you but doesn't send it so that the password will update if they update it. Sometimes it won't autofill on the website either and you have to go into lastpass and launch it.

Jeremy
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
4

3
Reviewed on 19/12/2023

Adequate Password Management Tool

Overall its a solid product, but not my favorite.

Pros

It does a great job of storing all my credentials and putting them in a consolidate place.

Cons

Its a bit wonky working in the browser and sometimes can be irritable.

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Aiden
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 22/11/2024

Amazing Password Manager

Pros

I love lastpass. I store pretty much all of my passwords through it. The password generation feature is also amazing, and it’s easy to sync across devices. A no brainer really.

Cons

It has had some past data breaches which could be a concern, and there’s always some risks involved with a centralized password system.

Mike
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 18/09/2024

Solid Business Password manager

LastPass is a great paid password management program to try out. It has one of the easiest interfaces to learn and use, so you can install it and use it without spending a lot of time on learning how its used.

Pros

Easy to install software into your browser. Straight forward navigation of menus lends itself to quick and intuitive workflow.

Cons

Its a subscription based service like many others in this space.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 06/05/2024

LastPass review

Pros

LastPass is a nice tool for password management and allows you to store sensitive information securely. I like the integration browser extension, and how seamlessly it works with the login. Also, secure password suggestion is another cool feature.

Cons

I did not encounter any major issues while working with LastPass.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 06/05/2024

Helpful If you forgot your logins very easily

Overall I found it very helpful and highly recommend if you are also someone like me.

Pros

I use Lastpass to store my passwords. As i have very bad habit of not keeping my passwords written or saved anywhere whether it is for me or for my clients. Lastpass helped me to saved them at one place and dont need to worry about keeping them save somewhere else.

Cons

Sometimes extension cause the conflict when you try to log on a domain having multiple users

Vishal
Vishal
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 08/05/2024

Simplifying Password Management for Seamless Security

My enjoy with LastPass has been exceptional. It has made handling passwords lots less complicated and more solid. I like how smooth it's far to use and the way it really works properly on specific devices. Even irrespective of the fact that there had been some small troubles with autofill and the unfastened version has limits, LastPass has been sincerely beneficial for maintaining my on-line debts solid and prepared.

Pros

I realize LastPass individual friendly interface and its capability to purchase secure content material and generate complicated passwords. Its Pass platform compatibility and dependable self-enforcement high-quality simplifies password management on device structures. In addition, the potential to soundly percentage passwords with individual employees helps collaboration at the same time as keeping security.

Cons

I've had troubles with LastPass not filling in passwords successfully on sure websites or apps. Also, the loose version has limits, like simplest working on one kind of device (both pc or cellular). But these problems are small as compared to all the great things LastPass gives for dealing with passwords

Mitchell
  • Industry: Transportation/Trucking/Railroad
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/10/2024

Was good but not enough with free version

Was a great experience but they have it gotten

Pros

Been using forever but I have switched to something else

Cons

Cost too much and only use on one device

Josephine
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2024

Last pass review

It helped me stay organized and stop having to reset my passwords

Pros

It is a super great way to keep up with your passwords and usernames.

Cons

Nothing, it is a wonderful addition to my home office computer

Michael
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/08/2024

Easy Pass Works!

Very positive, very secure password management tool.

Pros

Easy to deploy to end users and ability to add tab to browsers

Cons

Centralized admin panel to manage all aspects of program

Aakash
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/08/2024

Effective and useful

Pros

Passwords sync well between devices and between users. As a large team that shares accounts, the syncing feature working great is needed. The autofill feature works really work and never lets you down.

Cons

It would be nice to have a quicker and more intuitive way to generate passwords quickly from the input fields. At the moment, I have to go to the LastPass browser extension and to the Generate Password tab.

Erika
Erika
  • Industry: Publishing
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/12/2023

Absolutely essential

Pros

I have hundreds of passwords for sites that I need to keep track of, which would literally be impossible if not for something like LastPass. Not only does it keep track of all of my passwords in a secure place, but it suggests strong passwords for me as additional security measures. I also use it to store credit card numbers that I need when I'm online and love that it's an extension on Chrome as well as a site that I can access from my computer or the app on my phone.

Cons

The security is stellar, but it makes me nervous that the company can't even restore my master vault password if I were to forget it.

Myles
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 05/07/2024

Great password management

Pros

In a world of MFA and complex password requirements, LastPass is a lifesaver.

Cons

It was not great to hear about their data breach but they did take fast action to resolve it.

Marielle
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 22/12/2023

Easy to use

Pros

I love that it is easy to use and that it helps you with managing and setting up safe passwords.

Cons

Sometimes you have to login to the Lastpass account multiple times a day, which can be a bit of a hassle. But I understand it is for safety purposes.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 01/03/2024

Good one for passwords management

AWESOME app for passwords management in various platforms

Pros

- Quick and easy to fill forms and submit usernames & passwords.
- Easy to use in multiple platforms

Cons

- New UI updation needs to be updated and user interaction can be improved

Amanda
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/12/2023

Highly recommended

LastPass is very useful in our office when the administrator changes passwords. It is inconvenient for her to have to pass along the password to everyone or stop what she is doing in her very busy day to find a password for us. Now it is all stored in LastPass.

Pros

Everyone in our office feels that all of our files are safe and secure with using LastPass.

Cons

There aren't any cons with using LastPass.

Joseph
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 28/12/2023

7/10 System

Pros

As a pure password management system, it works pretty well at the essentials of what it should do: autofill passwords that I have previously saved. It is nice that it always requests to save new passwords as well.

Cons

I have experienced difficulties in sharing passwords through LastPass - they didn't work for me and then it tried to screw everything up by saving the password that didn't work for that login.

Alexandru
  • Industry: Outsourcing/Offshoring
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 07/05/2024

Excellent product for high grade security

Pros

Great feature that I can save passwords, addresses, and even card details, all in one secure place.

Cons

It had one small bug, instead of updating the login details from a certain website, it saved the details as a new login account.

James
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/12/2023

Best Password Platform

I've been using LastPass for work passwords for 5+ years and it makes my life way easier. Wouldn't know what I would do without it.

Pros

I love how once I save my passwords in LastPass, I don't need to worry about what they are anymore and I know that they are secure and I will have them when I need it.

Cons

I believe there was a security breach of LastPass last year, so that was not great, but they corrected the issues promptly.

Paula
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 21/05/2023

Secure and Convenient Password Management with LastPass

LastPass has been my trusted password management tool for over 2 years. Its seamless and secure approach has simplified my digital life, ensuring my passwords are protected while granting convenient access whenever and wherever I need it. LastPass is a reliable solution that I have recommended to various people, some of whom have been hacked in the past and were seeking to streamline and secure their password management.

Pros

For more than 2 years, I've relied on LastPass as my ultimate password tool, and it has proven to be an invaluable asset in securely managing my passwords. LastPass offers a seamless solution that keeps all my login credentials in one secure vault, sparing me the headache of juggling multiple passwords.One standout feature is LastPass's ability to generate strong, unique passwords for each site. This eliminates the temptation to reuse weak passwords and fortifies the security of my online accounts.

Cons

Currently, I utilize the free version of LastPass, which meets my requirements. However, it comes with the limitation of being available on only one device, either mobile or laptop. Initially, having LastPass saved on my laptop allowed for effortless automatic saving and inputting of new sites and passwords. Yet, when I found myself on the go with just my mobile device, accessing certain apps and tools became cumbersome. Consequently, I added LastPass to my mobile, which proved more convenient, albeit requiring manual addition of new sites and password generation. While this isn't a major inconvenience for me and doesn't warrant an upgrade to a paid plan, it can be a hassle if I intend to continue using the free version.

Johnson
Johnson
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/05/2023

LastPass opinion

I just wanted a tool for password management and LastPass go beyond offering other security features as well.

Pros

It's easy to use and very intuitive, you are required to introduce your credentials once and LastPass will manage those credential automatically.

Cons

The pop up for saving any new credentials can be annoying sometimes, specially when you are not interested in saving those specific credentials.

Annalese
  • Industry: Political Organization
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/10/2023

Good for personal use

Pros

Its chrome extension is very easy to use.

Cons

The cost is quite high compared to other options.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 06/06/2023

Lastpass was my go-to software for password generation, MFA, etc. Until I had to drop it...

It was fantastic, until the security was compromised. I immediately switched to 1password and am very satisfied.

Pros

It was affordable, easy to use both from an admin and end user perspective. The software could be deployed on any OS including mobile.

Cons

The security was compromised in a well known case. This should never happen if the company followed best practices. I could never trust this software again after it failed to perform the single task I used it for.

Jaden
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/05/2023

Great password manager

Overall it is good. I use it daily for the password manager feature. I have no complaints.

Pros

I love the autofill ability especially using the token. Makes logins simple.

Cons

I don't have a ton. for the feature we use it for it is great.

2,784 reviews