Brightspace Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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User Reviews Overview

About Brightspace

D2L, the leading learning experience platform for companies and education, we help organizations around the world create experience-rich learning programs and drive business outcomes through learning. D2L has been delivering...

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Feature ratings

Value for Money
4.0
Features
4.2
Ease of Use
4.1
Customer Support
4.1

Browse Brightspace Reviews

215 of 215 reviews
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Melissa
Melissa
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 05/04/2019

Best used for online courses

I have not had any problems using Brightspace or D2L. I think the user interface is easy to learn and it is easy to find where I need to be to make assignments, grade submissions, and more. The system allows you to work as the administrator/faculty/teacher/instructor/ but also allows you to switch to the student view, which enables you to see what your students will see. I like that feature! It is extremely easy to upload files and images and adding hyperlinks is also a breeze, allowing you to choose the new window to open within the course or on a separate page. Even when they update the software, I find it very easy to learn the new applications. I have used a few other systems in the past and I really do like Brightspace and D2L over the others.

Pros

I found this software very easy to use and pretty intuitive. It is fresh looking on the screen and I've not had any issues with the system not working as it should.

Cons

There are a few extra clicks that have to take place in some parts of the software to get back to where you want to be. That is somewhat annoying, but a minor issue.

Amber
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 01/11/2021

D2L LMS Review

My overall experience with D2L is a great experience. I enjoy using this product as a staff, as well as a student. There are also many tutorial videos out there to search through when having an issue.

Pros

What I like most about this product is the ease of navigating each feature of the product. There are quite a few features, all of them being outstanding and easy to use.

Cons

There seem to be quite a few bugs for us with this product. However, the product has been integrated going on two years, so there is bound to be some issues going forward.

Alternatives Considered

CANVAS

Reasons for Choosing Brightspace

The other LMS was going away, and we had to look for a new product, also one that was cheaper.

Switched From

Blackboard Learn

Reasons for Switching to Brightspace

Brightspace was cheaper than others, with a much better quality.
Regina
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
2
Customer Support
N/A

3
Reviewed on 13/10/2020

Nice interface but not intuitive or easy to use

Overall, my experience with Brightspace is negative. It looks deceivingly simple to use because of their modern look and Bright color scheme that is often associated with newer websites with easy functionality, but menus are often hard to find and it is difficult to do basic tasks like scoring quizzes.

Pros

I like the ability for there to be an online classroom and I like that it records the lectures. I like how the online classroom allows for screensharing and chatting also. I also like the look of the software; it doesn't look dated.

Cons

At this point, I have used several types of software like Brightspace as I have been in higher education for almost 7 years now as an undergraduate student and now, a graduate student. I think out of all those other software that I have used, Brightspace is the least intuitive to navigate. On the outset, I think the website looks clean and modern and it feels like a website that would be easy to navigate. But when you actually do start navigating the website, you find out how hard it is to find simple commands. For example, to simply program and then score a quiz online is much harder than it needs to be. Menus for basic things like how to see the students' grades were hard to find and I had to ultimately turn to google to figure out how to grade the quiz. I am new to this software, so maybe it just takes some getting used to, but so far, as a new user, I am finding that Brightspace is not intuitive or easy to navigate.

Top Brightspace Alternatives

Teddy
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 27/05/2023

Alright There are better options

My experience with Brightspace has been somewhat positive although I would go researching more alternatives

Pros

One of the features I like most about Brightspace is the progress tracking. If a student is behind on an assignment or more than it highlights on their course.

Cons

At the time I was introduced to Brightspace, the previous learning environment stopped operations resulting in everyone having to adjust to Brightspace. One of the features I like the least about bright space is not being able to access Brightspace on mobile. It is difficult to view it on mobile and other classroom tools are able to view it on mobile

Verified Reviewer
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 05/11/2023

A Good LMS Option

The school made the right choice in switching to Brightspace. It's quick and easy to understand

Pros

It has many of the same features of other LMS options, such as Blackboard and Angel. It has many advantages over a product such as Moodle. It's easy to understand and the cleanest user interface of all major college LMSs

Cons

It needs a video class option, similar to Blackboard UltraCollaborate

Eugenio
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used for Free Trial
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
5

3
Reviewed on 30/11/2020

University point of view

It is a very complete and complex platform. Some universities with the appropiate IT department could be able to use it but if they have that department they will create their own platform.

Pros

The support, virtual events and advertising.

Cons

The IT support, video tutorials about features teacher or students use everyday. Features other platforms have very easy to implement.

Alternatives Considered

CYPHER Learning

Reasons for Choosing Brightspace

Because Blackboard was getting old, the licence is very expensive and no support.

Switched From

Blackboard Collaborate

Reasons for Switching to Brightspace

I did not choose Brightspace because it has less features than NEOLMS and the price is a lot higher.
Maria Victoria
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 24/01/2024

Brightspace user (Bigsky)

I love using Brightspace (Bigsky). It is easy to learn, and I even volunteer to assist other faculty members.
As a retired faculty member, I would look for the features I enjoyed with Brightspace when given the opportunity to use other LMS.

Pros

It has gamification, and once the course has been set up, everything is like clockwork.

Cons

Just the setting up at the start of every semester, BUT, it is worth the time.

Yannick
Yannick
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 03/12/2018

A satisfactory LMS with areas for improvement

Pros

- UI has been modernized and made responsive
- useful on a large scale

Cons

- no integration with PeopleSoft
- administrative functions are not user-friendly; functions hidden behind too many buttons
- lack of up-to-date documentation
- very expensive

Ho'omana Nathan
Ho'omana Nathan
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 18/09/2019

Brightspace works well enough, but doesn't have great documentation

I wish there was a little more documentation available. Brightspace is incredibly powerful, but the most powerful tools are pretty opaque to use and quite a few of them are hidden pretty deep in the settings.

Pros

Brightspace offers a great LMS with lots of options for customization. You can completely run an online or in-person class with ease using Brightspace. Everything from assignments to discussions to grading to groupwork is integrated.

Cons

Brightspace isn't especially user-friendly and there's a pretty steep learning curve. Also, there aren't a lot of good tools for collaborative work, and I typically rely on Google Drive for when I want to have students collaborate.

Joanne
Joanne
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 11/04/2019

BrightSpace

Pros

A helpful platform for managing online courses. I especially like the ability for professors to create a checklist for each module.

Cons

Some of the email messaging features are a little clunky.

Lilian
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 06/03/2019

Robust and diverse LMS for best results

I think this app is equally useful for both teachers and students. It is perfect for sharing files between users, it can keep people organized, and it also can provide with a high level of communication, as it has features that are not available in other platforms.

Pros

This app has everything students can use to avoid failing deadlines. It helps students to keep all critical data in one place, so it makes them more organized and aware of the education process. In Brightspace you can drag and drop all kind of files, as well as rearrange them, so new content can be easily seen. For teachers, it is also easy to create different types of tests or quizzes without spending much time or many resources. Brightspace is a well-known LMS and is used across our college as the learning management platform. It is used to distribute the different type of information, assignments tests, which makes the education process for both students and teachers more convenient.

Cons

This app lacks an intuitive interface. It is difficult to get used it, and it requires time to understand how to activate one feature or another. You need time to customize your interface; otherwise, it will be cluttered and even more complicated to use. There is an option to create discussions, but it is hard to organize them. It also would be nice to have a video chat option so that some lectures can be given online. Tech support can be improved, as it is not helpful and it usually blames users instead of fixing the problem.

Debbie
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
1
Ease of Use
1
Customer Support
2

2
Reviewed on 10/05/2021

an unnecessarily complicated system

stressful

Pros

adding modules, changing the course image

Cons

The gradebook is a nightmare! Every semester its a nightmare. Something that should be so intuitive is so complicated on Brightspace. When I create an assignment it doesn't just go into the gradebook--I have to "link it". But then when brightspace duplicates a column in the gradebook I cannot just "delete" a column in the gradebook! You cannot do anything in the gradebook simply! I also cannot trust the gradebook's math because it will count somethings and not others! One semester it duplicated a whole assignment (but I only had ONE dropbox for it?!?!) and I could not get rid of it---all students ended up with duplicate grade for it. I loved the original D2L--so easy to use! This brightspace? a disaster....

Pam
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
3

4
Reviewed on 08/02/2022

Its okay

We had to move platforms and this seemed a good choice. Not as changeable as I though it would be and to have them integrate anything new you have to submit and get on a "list" and get votes with the highest votes getting the work. Ridiculous. Hire more people. Service everyone. That's what companies do no?

Pros

The interface looks nice, and it's easy to sort student. The discussion board threading works well, and the left hand menu bar is easy to navigate. I appreciate that there are multiple ways to arrive at different areas in the course, and the seminar integration is really easy and nice.

Cons

I wish the seminar would let me review the actual comments as I grade, the integration of a competency based rubric is clunky, when you have a CLA as well as something else for an assignment one overwrites the other in a very maddening way taking multiple steps to finish up a grade. The announcements section is now difficult for students to read, but that could just be our set up as well.

Reka
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/02/2023

Great Online Learning Resource

Good, highly recommend for any online learner.

Pros

I love how user friendly this software is. As a daily user, I can easily navigate the different portals on this software and find all my class's resources quickly. It is very organized, and has great assessible features such as clear text, and high contrasting colours. Grades are easily accessible, and there offer all features necessary to succeed in your course, eg. discussion boards, class list, attendance, course content etc.

Cons

The notifications are quite overwhelming, every time any professor makes any adjustment to their course you get a notification that piles up throughout the day. Moreover, the notifications for upcoming assignments are sometimes inconsistent, as assignments not done through the D2L will not show up at all, causing confusion for upcoming work to be done for the student.

Verified Reviewer
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 20/01/2018

BrightSpace is amazing!

My students (middle and high school) are able to become proficient in the navigation of the system in just a few days with minimal questions and challenges.

Pros

BrightSpace includes all of the typical features of any LMS. However, D2L has improved the platform over time and has made the system more intuitive and user friendly. I also use CourseDen (the higher ed version of BrightSpace) for my college courses and the features are essentially the same with a few differences. However, the two platforms are enough alike that, once you know one system, learning to use the other one is a cinch. The features allow for very specific customization of assessments, discussions, and other features. I have built my own courses within the LMS, so I am familiar with a majority of the features and capabilities of the LMS.

Daniel
  • Industry: Primary/Secondary Education
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 27/09/2021

A Powerful, Though Complicated, Online Teaching Platform

Brightspace has a wealth of features I’ve found helpful when using it in my Pre-K through 5th grade classrooms, but I can’t help but feel that this is more focused for older students. The interface can be overwhelming for young students, and creating and accessing tools such as quizzes and assignments can have a steep learning curve. When compared to Google Classroom, Brightspace has more capabilities, but can take more effort to set up and use properly. In elementary schools, I don’t know if Brightspace outweighed Classroom, but I can see middle and high schools getting much more out of it!

Pros

Brightspace has tons of features and capabilities that teachers and students can use in learning! Through assignments with release conditions, video and audio recording for instructions and responses, homepage customization, and much more. There are few things that you are limited to with Brightspace.

Cons

Though there are many features in Brightspace, they can often be tedious and complicated to create and use. For example, creating tests/quizzes in brightspace is a very important tool for teachers to give formative assessments. The creation tool works, but takes many more steps and work when compared to other quiz creation tools, such as Google Forms. This applies to almost all features on Brightspace. When using this with younger students - Pre-K through 5th grade - that can take a toll on time and learning.

Elyzabeth
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/09/2019

I use Brightspace every single day!

My experience with Brightspace has only been within the last two years, but the experience has been a rich and pleasant one. I am a Graduate student who spends hours, and hours, on Brightspace every single day. The organization of the site is exceptional. The navigation is easy for anyone to understand. It's made school all the easier simply because of the ease that comes with the use of Brightspace. It's a great source, and I would recommend it to everyone!

Pros

The simplicity of navigation is amazing. I have to navigate through multiple courses within Brightspace, and it's very well organized and categorized. Which makes school all the easier. There is never any confusion regarding what I am trying to find, and how to find it.

Cons

The only negative thing I can say about Brightspace is the inability to access previous courses and work submitted within the courses. With that being said, I believe that is a school-based setting, and not a fault of Brightspace.

Mary
  • Industry: Primary/Secondary Education
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 28/08/2018

Decent learning platform.

Pros

I took most of my master's level courses using this platform. After learning to navigate it, I became very familiar with it, and it was a decent platform for the professors to present material on. I liked how it would show notifications for discussion posts (particularly when someone would reply to something you had written). Also, it would alert you when a professor had submitted a grade for an assignment. These are great features that other learning platforms do not have, and I most definitely miss them when using those platforms.

Cons

It was not a very clean way to present material. It was a little cumbersome at times, took a lot of "getting used to," and was missing some features that would have been helpful that I had experienced on other platforms.

Jeff
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 05/01/2018

The support has been great. The tool itself is on par with others - not amazing but not bad...

If the organization is centralized, D2L seems to be the best choice for an LMS that I know of (I've been working in this space a long time!).

Pros

Our school needed a lot of flexibility and customization, as well as integration capability. They have a rich API layer that allowed us to create an "uber" system - a next-gen learning system that all appeared to be a single entity even though it was made up of multiple platforms.

Cons

The costs for flexibility and data are problematic - it's an issue for all LMS companies but it would be great to see more progressive thinking around our school's data.

Jennifer
  • Industry: Research
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
N/A

3
Reviewed on 05/05/2022

Brightspace is worse than Blackboard

Brightspace does the job, but other learning management systems like Blackboard are better

Pros

Brightspace is functional - you can upload work, access grades, etc.

Cons

It's ugly - the user interface isn't intuitive

Verified Reviewer
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 17/03/2019

Course Building and Grading with D2L

Overall, D2L Brightspace is relatively easy to use and robust. It's not always intuitive, but that seems to be the case with all LMS I've used.

Pros

I use D2L, Moodle, and Blackboard in my multiple jobs. D2L is the most visually attractive of these, and the "drag and drop" functionality of course building makes things much easier than in Blackboard, for example.

Cons

When grading, I wish the rubrics appeared in the margin of same tab as the assignment, rather than a separate pop-up window, though this is already an improvement from earlier iterations.

Verified Reviewer
  • Industry: Primary/Secondary Education
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 16/04/2019

Great for my Classes

Pros

I like the ability to stay on top of my assignments in classes and know what is to be expected throughout the semester. It is easy to see what is due week by week under the course content. I think the site is set up fairly well.

Cons

I sometimes have trouble with the discussions section where I need to manually press that I have read another members posts, I wish it appeared automatically. It also took a bit to be able to navigate the site but after becoming familiar I have had no problems.

Carol
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
2
Customer Support
2

4
Reviewed on 23/01/2019

Am I using all of the features?

So far, so good, except the idea of "bumping around in the dark" until you find your way is unnecessary. Webinars are needed!

Pros

This LMS is an upgrade from Sakai. The overall platform is more aesthetically pleasing. Some added features like uploading of video and student-teacher interaction capacity. Grading interface is more professional and user-friendly; before you had to cut and paste, now the rubrics are embedded.

Cons

I've been using it for almost two years and am only now discovering features. The company should provide schools with a new user training webinar or course. I feel that there are so many untapped resources.

John
  • Industry: Primary/Secondary Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 07/11/2017

Satisfied but disappointed that some advance features cost so much more to impliment.

Pros

Flexible and versatile. Provides many basic features that facilitate the learning of students in our K-12 DL school. Students and parents find it easy to use and teachers find it easy to provide quality content in their courses.

Cons

Difficult to get specific detailed help on specific issues particular to our K-12 organization. Help to implement single sign on and Google integration to our Education Google Apps account seems difficult to get.

Verified Reviewer
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 11/12/2018

Horrible for teachers

Pros

Nice look to the web pages as expected from any product.
There are many ways for students to view course content.

Cons

The workflow to setup the class and create activities and assignments is completely illogical. Managing the grades gets worse.
Dropbox folders, assignments are optionally associated with gradebook items. Gradebook items don't show up as graded until a dropbox evaluation is 'published'. Dropbox drill-down is cumbersome for the instructor in order to confirm or re-evaluate grades for individual students.
Constant slow total page-refresh any time simple changes are made. Save buttons stay highlighted even if no changes have been made.
There is zero help except to send the frustrated instructor to a community page, with no contact available.

215 reviews