ESET Endpoint Security Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About ESET Endpoint Security

ESET Endpoint Security software offers robust cybersecurity solutions for organizations with 250+ employees. This versatile application, available both as a cloud-based and on-premises solution, provides comprehensive internet...

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Feature ratings

Value for Money
4.4
Functionality
4.6
Ease of Use
4.5
Customer Support
4.4

Browse ESET Endpoint Security Reviews

1,165 of 1,165 reviews
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Themis
Themis
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/06/2024

Eset is a must have toold for your company

Eset Security in one of the most useful software for our company.

Pros

We use Eset in order to protect every aspect of our company's network, computer's etc. and it is very useful

Cons

I havent fount anything that could be negative in our use.

Response from ESET

Hi Themis, Thank you for choosing ESET and for your positive review! We're glad to have you as a customer and that our products are meeting your needs.

Replied 06/06/2024
Ben
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 14/06/2024

One of the best security bundles out there

Overall I am very happy with ESET and I could not recommend any other security software that you install locally as software rather than a cloud/third-party network software.

Pros

I have tried many other security software from anti-virus to firewalls and simply potentially malicious detection, but ESET with their various softwares have detected more issues and offered quicker solutions than any other security software I have dealt with in my 10+ years of security experience. Their software has kept me at ease in both my personal and business life and they offer strong support for any potential issues that you bring up to them through telephone or e-mail support.

Cons

I have very little bad to say about ESET, other than the pricing and the support for server software compared to home software vary greatly and seem to use completely different centers for such type of support, which can be understandable but also a little concerning because it might be a bias.

Response from ESET

Hi Ben, We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review.

Replied 20/06/2024
Lauren
Lauren
  • Industry: Marketing & Advertising
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

3
Reviewed on 17/07/2023

Effective and trusted security platform

I'm sure there's a good technical explanation behind manual updates, but it'd be fantastic if the core program could update itself and its after-updates setting could be a little simpler. It would also be helpful to have a clearer program allowlist part; having IT tools snagged in scans is inconvenient I've been using this software for a long time and have never encountered a problem that has caused me to consider abandoning it. Because it is customized, you can choose it freely and confidently, knowing that it will meet all of your demands.

Pros

ESET endpoint protection is flexible and adaptable to keep our business one ahead of the competition and away from any danger. However, I discovered that this is the only one that has a great balance of lightness and safety. In comparison to other companies, its cost is also fair. It is, without a doubt, the best.

Cons

I spent a bit more time getting it ready for my users, I also experienced a couple of false positives at the start. We also did have a problem with a false positive ARP assault. The extra time must be spent on configuration.

Response from ESET

Thank you for sharing your feedback on ESET endpoint protection. We're glad to hear that you find our security platform effective and trustworthy, and that it has been beneficial for your business in staying ahead of the competition.

We apologize for the inconvenience caused by the initial setup and false positives. Our team is continuously working to improve the configuration process and minimize any false alarms.

Regarding the manual updates and after-updates settings, we understand your point, and we'll take it into consideration for future updates to enhance user experience and make the process more streamlined.

We appreciate your continued support and trust in our software, and we'll strive to meet all your demands with a customized and reliable solution. If you have any further suggestions or concerns, feel free to reach out to us.

Replied 19/07/2023

Top ESET Endpoint Security Alternatives

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Mike
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2024

Comprehensive Security For Your Business

Pros

Robust and reliable security suite for protection against a wide range of threats. Unobtrusive interface and notifications with great performance. Easy to install and manage licenses. Regular automated scans, product and definition updates. Also easy to run manual scans and updates if needed. Helpful customer support.

Cons

No significant negatives to report - start up scans can cause slowdown in older tech, but that's to be expected and I've dealt with much more memory intensive / disruptive security software.

Response from ESET

Thank you for choosing ESET as your security software provider, and for taking the time to write such a positive review. We're glad to hear that you're happy with our product and that it's been easy for you to deploy across different hardware configurations. We appreciate your business and are grateful for your nice review.

Replied 16/08/2024
Shawn
  • Industry: Consumer Goods
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 16/07/2024

Eset Security review

Overall my experience has been good with ESET. I feel it is keeping my company safe from outside threats.

Pros

I like the features such as threat intelligence and it has a more multi layer protection over other EDS

Cons

I feel Eset was difficult to learn until I really spent time to write policies

Response from ESET

Thank you for choosing ESET as your security software provider, and for taking the time to write such a positive review. We're glad to hear that you're happy with our product and that it's been easy for you to deploy across different hardware configurations. We appreciate your business and are grateful for your nice review.

Replied 16/08/2024
Verified Reviewer
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 04/09/2024

Lightweight and efficient protection

Pros

Efficient protection and lightweight on system resources. It doesn’t bother with too many notifications, and the scan speed is commendable.

Cons

I wish there were more integrated features.

Response from ESET

Thank you for choosing ESET as your cybersecurity provider, and for taking the time to share your thoughts on our products. Your feedback is valuable to us, and we appreciate the time you have taken to provide it.

Replied 02/12/2024
Verified Reviewer
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/06/2024

The most common Cyber security system

I have been using this product aince college until I landed my current job. I can say that it's user friendly and tested with time.

Pros

It has been here for several years already. I grew up in my profession using this brand. It is user-friendly and I have it tested and proven.

Cons

Maybe the price but it is acceptable anyway. You pay for its worth.

Response from ESET

Hi there, We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review.

Replied 10/06/2024
Alexander
  • Industry: Civil Engineering
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/06/2024

ESET Endpoint Security

Pros

Easy to use. Good Support. No annoyin pop up Informations

Cons

There ist nothing i can say what could be an downside. It's working very properly.

Response from ESET

Hi Alexander, We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review.

Replied 18/06/2024
Ali
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/05/2024

Leading Traditional Antiviruses

Pros

A program that I have been using for years that does not tire the system and is equipped with new features.

Cons

It is caught between traditional antiviruses and EDR technology. It must now evolve to EDR.

Response from ESET

Hi Ali, Thank you for your kind words,
ESET is proud to serve as your security solution.

Replied 16/05/2024
Verified Reviewer
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 09/05/2024

A good all-around security provider

It's good and recommend for it's fair price.

Pros

It has a huge variety of detailed reports, and I love reports. Who doesn't??
It has easy to use remote management and allows me to check everything from a distance.
Has plugin-free phishing protection.

Cons

The UI is somehow sluggish and overly complex.

Response from ESET

Hi there, Thank you for your kind words,
ESET is proud to serve as your security solution.

Replied 10/05/2024
Vincenzo
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 13/10/2023

A Warranty

The overall experience is very positive. I was easily able to configure all my colleagues' PCs by disabling all user functions and managing all services remotely.

Pros

ESET Endpoint Security is a very reliable system and very easy to use. Administrators have no difficulty in both configuration and deployment.

Cons

From my experience as a system administrator, the product does not have any type of difficulty or critical issue.

Alternatives Considered

Symantec Endpoint Security

Response from ESET

Thank you for your positive review of ESET Endpoint Security! We're thrilled to hear that you find it reliable and user-friendly and that it has made your job as a system administrator a breeze. We appreciate your feedback and hope you continue to enjoy using our product.

Replied 18/10/2023
Kushan
Kushan
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 20/08/2023

Best way of protecting sensitive data

Overall Eset Endpoint Security is serving very faithfully for our company securing our data system.

Pros

This sortware detects and protect malware from entering the sensitive data system of our company. It is worth the money we spend since its detection process and protection proceess is very sensitive. It can analyse suspicious data and delete malware without affecting the rest. The best part is it can restore the device to the state before it was infected.

Cons

A powerful RAM is needed for using this product since it slows down the device's performance.

Response from ESET

Exceptional Data Protection Solution! ESET has proven indispensable for safeguarding our sensitive data. Its meticulous malware detection, seamless protection, and data analysis are truly top-notch. It efficiently eliminates threats while preserving system integrity. An added bonus is its device restoration feature. Just be prepared with ample RAM as it can impact device speed. ESET Endpoint Security remains our steadfast data guardian!

Replied 22/08/2023
George
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/09/2023

ESET has advanced features to provide several layers of security against malicious software

ESET monitors our devices effectively and keeps all potential threats away. It shows very few alerts or pop-ups and does not cause the computers to slow down. It is relatively easy to set up compared to its competitors. However, we experience some false positive notifications which might cause unnecessary panic.

Pros

ESET has an intuitive design which makes it fairly easy to use without trouble. You can check the security status and customize the settings easily especially if you have basic understanding of the function of each security feature. It offers real-time monitoring and guards devices from viruses, malware, and other malicious apps. It updates regularly to capture emerging threats from different sources.

Cons

Advanced settings might be complicated for non tech savvy users. If you want to enhance security for whatever reasons, you might need to involve a tech savvy person or take time to learn. It is relatively expensive and I'd appreciate if they reviewed the rates downwards.

Response from ESET

Thank you for your outstanding 5-star review and valuable feedback! We're thrilled to provide you with advanced security features and an intuitive interface. We appreciate your insights on the pricing and understand your concerns. Your security and satisfaction are our top priorities. ESET will continue to protect your devices effectively, with the aim of minimizing false positives in the future. Stay secure with ESET! 🛡️😊

Replied 12/09/2023
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/12/2023

The best antiviris since ages ago

It haa been a Good experience over the years

Pros

Its the most reliable security software

Cons

Not all options are included in the base plan

Response from ESET

We appreciate your fantastic review of ESET! Thank you for sharing and for your continued loyalty!

Replied 02/02/2024
Julian
Julian
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 03/09/2023

Reliable protection

ESET helps us keep our devices safe and does not slow them. It is relatively easy to use compared to other similar solutions. It serves its purpose despite a few false alerts.

Pros

It protects devices from threats such as viruses, malware, and phishing. It rarely gives false alerts or disturbs you when working. I also like the control panel.

Cons

Sometimes it seems too quiet you might think you don't have an active antivirus. Other times it gives false warnings, though not too common. Regardless, we are yet to experience any attacks with ESET in place.

Response from ESET

Thank you for your excellent 5-star review! We're thrilled to provide you with reliable protection without disrupting your work. We understand your concerns about the quietness and occasional false alerts, but we're proud to keep your devices secure. Your satisfaction is our top priority, and we'll continue to enhance your ESET experience. Stay safe with ESET! 🛡️😊

Replied 12/09/2023
Talal
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
2

5
Reviewed on 15/11/2023

A trusted Security services

Pros

One of the best security providers worldwide

Cons

I didn’t like nothing and nothing to complaint about

Response from ESET

Hello Talal, We appreciate your fantastic review of ESET! Thank you for sharing and for your continued loyalty!

Replied 05/02/2024
Kasun
Kasun
  • Industry: Civil Engineering
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 24/09/2023

Bit annoying but with good features

Pros

Eset provides best protection to your PC by its file protection, network protection etc.

Cons

Bit annoying software because it always show plenty of notification even if for very simple operations

Response from ESET

Thank you for your review! We're glad to hear that ESET offers strong protection for your PC. We appreciate your feedback about notifications and will work on improving the user experience to make it less intrusive in future updates. Your input helps us enhance our software.

Replied 04/10/2023
Maria
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

3
Reviewed on 07/09/2023

ESET, for you computer security

I have been using it for a long time, I personally find it very useful because I am always downloading documents from my students or from separate places to access recent knowledge.

Pros

Easy computer integration. Software that always protects you from the background. Very useful if you receive downloads from many places.

Cons

It slows down some computational processes, mainly the startup, since it must always be activated while the computer is on.

Response from ESET

Thank you for your 5-star review and long-term support! We're pleased to provide you with easy-to-use computer security that keeps you protected. We understand your concern about startup times, and we're continuously working to optimize our software. Your safety and convenience are our priorities. Keep enjoying secure computing with ESET! 🛡️😊

Replied 12/09/2023
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 11/11/2023

Awesome

It was a good run. I loved how efficient yet simple the software is.

Pros

I will call ESET one of the most decent softwares for Computer protection.

Cons

I have no negatives to share. Simply loved the simplicity of software

Response from ESET

Thank you for your kind words,
ESET is proud to serve as your security solution.

Replied 05/02/2024
Akshat
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
2
Customer Support
3

3
Reviewed on 15/05/2024

ESBT honest review

Pros

There is not much which I like about it except the security part

Cons

That there is customer support is very bad

Response from ESET

Hi Akshat, Thank you for taking the time to provide your feedback about ESET, we are sorry to hear that you have had such a negative experience. Our support team strives to offer the best possible customer service and we are disappointed to hear that this was not the case in your situation.

We would like to offer our sincerest apologies and would love the opportunity to speak with you further about your experience. Please contact our billing support team at +1 (844) 824-3738 and they can try to quickly resolve.

Replied 17/05/2024
Cihat
Cihat
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 09/09/2023

The Antivirus Software that You Can Easily Trust

Pros

It detects viruses good. Makes me feel safe. It helps me while I'm shopping in the internet and using credit cards. Webcam protection is so good. Interface is okay not bad. It doesn't strain the computer so much. Mobile application works well.

Cons

Really expensive for my country. There is more acceptable options for price/performance ratio.

Response from ESET

Thank you for your 5-star review and for trusting ESET! We're delighted to hear that our antivirus software makes you feel safe and provides protection during online shopping and credit card use. We understand your concern about pricing and appreciate your feedback. Your security and satisfaction are important to us. Stay safe with ESET! 🛡️😊

Replied 12/09/2023
Carlos
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 16/10/2023

Company’s endpoint solution

Pros

The smartest way and safety way to guarantee out of office connections

Cons

Mostly the cost of the licenses for a medium company

Response from ESET

We're delighted to hear that ESET's endpoint solution has been a smart and secure choice for your out-of-office connections. We understand that cost can be a consideration, especially for medium-sized companies, and we continually strive to provide the best value for our customers. Thank you for your review and feedback!

Replied 18/10/2023
Gencho
  • Industry: Gambling & Casinos
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 09/08/2023

ESET Endpoint Security review

I am very happy with Eset and i will recommend it to everyone who wants a good protection and control

Pros

I like the most that i can monitor everything that happens with the computers.

Cons

I don't like that sometimes i can't clean resolved threats in the view pannels

Response from ESET

Thank you for your glowing review of ESET Endpoint Security! We're delighted that our monitoring capabilities have been a highlight for you. We'll take note of your feedback regarding resolved threats and work towards enhancing your experience. Your recommendation greatly benefits us as we strive to provide top-notch protection and control.

Replied 10/08/2023
Jose Luis
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 25/04/2023

Eset is a very reliable tool

We are comfortable with the tool, it works well, it immediately detects possible threats, it has a good price and that is what we need for all our equipment and systems to work correctly.

Pros

It is a tool that is easy to install and easy to use, it detects all the possible intrusions that we could have in our systems, both at the level of portable equipment and at the network level.

Cons

At the moment I have no cons, since it has worked very well as we had expected, we have not had reports that the system has been violated.

Response from ESET

We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review.

Replied 27/04/2023
Mark
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 11/04/2023

ESET Offers Industry Leader Protection

Overall ESET has offered good training and excellent functionality. I really hope they focus on competing with web interfaces such as Carbon Black.

Pros

ESET Endpoint Security offers the very best protection out of any of the products I've tested. CISA and Homeland Security often mention ESET's protection of various threats and has been this way for many years.

Cons

A long time ago in a galaxy far far away, ESET offered a much better local administration and deployment server. The current local or remote web based management sucks in comparison. ESET really should invest in re-working their management completely focusing on ease of use and configuration as I think it is the primary reason people would switch away from them. If you are willing to spend some time with this product, it really is excellent.

Response from ESET

We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review.

Replied 14/04/2023
1,165 reviews