monday.com Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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About monday.com

monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize, manage, and execute their work more effectively. The platform offers solutions for a wide range of use-cases...

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Feature ratings

Value for Money
4.3
Functionality
4.4
Ease of Use
4.5
Customer Support
4.4

Browse monday.com Reviews

5,320 of 5,320 reviews
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Andreea
Andreea
  • Industry: Management Consulting
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 06/10/2024

Agile with Monday.com

I have used monday.com in an attempt to deliver an agile IT project throughout the span of 10 months. It was mandated by the client as it

Pros

It is incredibly intuitive and aesthetically pleasing. It has bright colours that indicate where you need to pay attention to and intervene.

Cons

Some of the functionality is less developed as you would expect (e.g. dependency management. RAID logs). Also, it takes some time getting used to using the tool based on various methodologies you are using. For example, agile vs waterfall vs hybrid.

Neil
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 27/10/2024

monday.com is a game-changer at productivity and organization

It's a blast a keeping myself organized with monday.com. I don't know how I survived without it before. I am significantly more organized and have way less stress trying to keep track of what needs done with which projects.

Pros

I love how easy it is to organize my projects and their tasks using monday.com. I can set request date, due dates, start and end dates. There's a ton of customizability!

Cons

Their automations are a tease. When you first set up a free account they let you use automations for a couple weeks, and then turn them off. You have to have a paid account to use any automations. Even if a two or three automations were available to a free account would be nice.

Freddy
  • Industry: Design
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

3
Reviewed on 17/10/2024

Monday, great yet fragile out of the box

We were tasked to utilize Monday to keep track of all our assigned tasks at the studio we provided assistance to. At first it looked like an overwhelmingly complicated service to use, but sooner than later, I found out it was quite straightforward to use. It was exactly what the studio needed to keep track of the pending tasks assigned, along with monitoring the overall time it was taking for all the involved contractors to get a whole project done.

Pros

Despite its complex and extensive array of options; Monday turned out to be quite an intuitive tool, easy to get co-workers and even external contractors on board, and getting everyone familiar with the required tools in little time. Highly customizable, and just simply it was the best solution the team needed out of the box.

Cons

It was way too easy for any user to completely disorganize or even delete entire sections of a board on accident. For instance, I had an incident where my computer was unresponsive, and trying to click on anything again, I accidentally deleted one of our contractor developers off of an assigned section. Also, my leads often complained at how fragile the organization of the boards on Monday could be, where it seemed that adding a section to an existing board could change the organization of the entire board.

Top monday.com Alternatives

Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2024

Project Management tool done right!

Excellent for someone looking to manage their companies tasks, get updates, set up automations and organise your resources. It limits how you can make your boards look, but if you don't mind the simplistic and clean design of Mondays. It's a tool that gets everything right.

Pros

It's a visually pleasing software with plenty of resources to build project management boards instantly, alongside excellent customer service who are always quick to answer.

Cons

The restrictions into the customisation of the boards and pages, restricting users to only using the Monday colour scheme and lacking any variants into how much you can change what your board looks like.

Alternatives Considered

Jira

Reasons for Switching to monday.com

We were so familiar with Mondays and the user friendly display helps with our Sales team.
Molly
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 07/11/2024

Marketing and work tasks

Overall very positive, I use it daily to manage my tasks and monitor campaign performance.

I have used it for a few years now and in the begining I would face a few bugs that would prevent me from using as much. But within the last 6 months, I've noticed a huge improvement and really enjoy using the platform.
I don't experience bug issues and even if I do, when raised with the support team, they are fixed very quickly.

Pros

I like the dashboard feature where you can bring data from different boards and compare campaign performance.
Having a visual representation of the data is very helpful in understanding and implementing positive changes.

Also, the AI chat bot is insanely accurate in getting you to the right resources or even solving your issue there and then.

Cons

Although there are so many automations available, I can sometimes spend a long time finding the correct one I want to use and it can me a sort of trial and error. Maybe I just need to spend more time learning how they work etc.

Alternatives Considered

Asana and Notion

Reasons for Switching to monday.com

Monday provided what I needed and was easier to understand and set up / I didn't have time to learn a new system and how it worked and monday just made logical sense.
Tom
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 02/11/2024

Fantastic tool to upgrade an agency's project management

I started utilising this tool as we updated our internal agency operations, and it's been nothing short of transformative for pulling MI data, assigning work and keeping our teams constantly updated.

Pros

The breadth of functionality and customisation!

Cons

Sub-itemisation causes problems when pulling through MI data, this has limited plenty of expansive project management systems that we could have created.

Darryl
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/10/2024

The Best Project Management Tool out there!

My overall experience with monday.com has been amazing. It helps streamline and manage our projects. Everyone on our team stays informed with deadlines, statuses, job responsibilities and the ability to delegate tasks. The application is a great collaborative application.

Pros

Monday.com allows you to stay ontop of deadlines as well as track statuses on projects. It's a great way to stay collaborative on projects and very effective on keeping users informed.

Cons

Viewing excel or files similiar to excel sheets do not display correctly through the application. You would have to download the file to view the contents accurately.

Connor
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 29/10/2024

Monday.com Keeps Marketing Team on Task

The platform is intuitive and easy to navigate, making project management and team collaboration feel streamlined and organized. I appreciate the customization options and the flexibility to tailor workflows, though there’s a bit of a learning curve with the more advanced features. Overall, monday.com has helped improve productivity, keep tasks transparent, and ensure that everyone stays on the same page.

Pros

What I love most about monday.com is how easy it is to use—it makes keeping up with projects straightforward and stress-free. You can set things up exactly how you need them, whether you’re tracking deadlines or assigning tasks. The built-in tools for comments and tagging make team communication simple, and it works well with other apps we already use. Plus, the mobile app means you can check in on things anywhere, anytime.

Cons

What I liked least about monday.com is that the customization options, while useful, can sometimes feel overwhelming, especially when setting up a new project. Additionally, some of the advanced features, like automation and integrations, are limited to higher-priced plans, which can be frustrating for smaller teams on a budget.

Alternatives Considered

Airtable

Reasons for Switching to monday.com

Ease of use. They had a lot of advertising for monday.com which led us to pick them.
Charles
Charles
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 13/11/2024

Monday Feels Like Friday

I found it to be very robust and smooth. Appreciated its detail to quality!

Pros

CRM was fabulous and organized. I appreciated the vibrant colors as well.

Cons

Training required many hours to learn. Software is so huge, that trai

Lucy
Lucy
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Love Monday.com

Experience has been really positive. Using Monday.com helped my marketing team keep on track of all of their projects.

Pros

How user friendly the software is. It's intuitive and really easy to navigate.

Cons

Sometimes almost too much choice which can make it easy to try and do too much. This can then sometimes over complicate what you're trying to do.

Jose
Jose
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 13/08/2024

A project tracking tool designed to keep the entire team in communication.

Monday can be used by the organization's staff with very little training. The different functionalities that Monday has allow for intuitive interaction.
It works very well both in the desktop environment as well as in its mobile APP. And updates to tasks can be immediately viewed by the rest of the coworkers.
We can parameterize the control and execution of activities in a project dynamically with flows that change the status of those activities, that is, we can create workflows without the need for programming, which makes it much more versatile than the rest of the tools that only focus on the completion of tasks in a project.

Pros

Monday is an extremely versatile tool and its default templates allow us to parameterize a project so that tracking is easy, considering the type of activities we handle, facilitating the tracking of technology, construction, manufacturing, marketing projects, among many others.
Another very important feature for me is the ability to quickly access the boards I have recently worked on, as well as my notifications inbox and the workspaces where I update my tasks, all on a single screen, including the ability to invite my coworkers and start collaborating on tasks that need to be executed by other people.

Cons

Monday is not as flexible when we need to keep track of projects with a large number of coworkers without considering licensing that can affect our budget. We must keep in mind that sometimes we need to incorporate personnel into our project to perform a few tasks and if we want that person to interact with the Monday software tool, we have no choice but to use a license so that they participate in the updates.
Monday allows us to import data from different data sources but I personally think that there are other tools on the market that facilitate this type of functionality that we will always require a little better. However, it does its job very well and after becoming familiar with the process, everything flows quickly.

James
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/06/2024

Transforming Team Collaboration

My experience was incredibly positive. It streamlined our project management, improved team communication, and brought clarity to tasks, all within a user-friendly platform that fostered collaboration seamlessly.

Pros

What I liked most about monday.com was its intuitive interface, which makes project management straightforward and collaborative, keeping teams aligned and productive effortlessly.

Cons

A little scary at first as it was out of my comfort zone, but once familiar, it was all good.

Alternatives Considered

Asana

Reasons for Switching to monday.com

I felt Monday.com was more user-friendly in the first instance.
Tamara
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/05/2024

Couldn't Do My Job Without Monday!

Monday has streamlined our processes and given us a better understanding of each other's workloads, which is essential since our entire department is remote. We can quickly ask questions on specific tasks/projects, attach essential documentation, and collaborate at the touch of a button. For me, it's made life so much easier. I use it to create content calendars, social posts, and manage the various projects between our web development manager and myself. It was a game changer!

Pros

Monday allows me to organize my various projects and tasks so I can easily see what's due soon or coming up in the pipeline. I can also see team member's workloads to determine availability for new projects/tasks. We can track time on various projects which allows us to give better timelines when setting up new projects/tasks.

Cons

I don't think there is anything I dislike about using Monday.

Alternatives Considered

Jira and Basecamp

Reasons for Choosing monday.com

We preferred the layout of Monday and it was much easier to customize projects to our specific needs.

Switched From

Asana

Reasons for Switching to monday.com

Monday was better suited to our department's needs and a better value.
Jake
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/09/2024

monday.com shows great effectiveness in project planning, monitoring and management.

monday.com has given us a smooth and efficient experience running our projects. It provide us with an incredible place for planning and managing our project activities which help us get to meet our project objectives. monday.com allows us to work in collaboration on all our projects which help us get to achieve greater results from our projects.

Pros

monday.com gives exceptional team communication tools and a multi-user work environment that allows us to collaboratively work on our projects from anywhere. It has robust project reporting features that give us insightful performance reports about our projects. monday.com also has amazing dashboards that offers us real-time visibility about all the projects activities. monday.com provide automations that allows us to executive the repetitive daily activities quickly and with less of human efforts. There are also task management tools that help us plan and execute our project tasks efficiently and in an orderly way.

Cons

So far, all is perfect with monday.com. Nothing really about monday.com has failed to impress us.

Pius
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/11/2024

I Use monday.com Everyday at Workplace

Pros

I not only like that monday.com offers comprehensive PPM tools but also availability of collaboration and instant messaging tools.

Cons

I do not experience challenges when utilizing monday.com to collaborate and manage projects on a daily basis.

James
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/09/2024

The diligent work of monday.com in team project management makes it the ultimate best.

monday.com has given us access to very solid team work management platform that sees us plan and manage our projects diligently. The experience using monday.com has been so outstanding. monday.com help us ensure that we are always doing the right thing at the right time.

Pros

monday.com shows great flexibility which was why it was easy to customize it to match with our needs. It has very productive project planning and management tools that makes it easy for us to run our projects efficiently and smoothly. monday.com advanced security features always ensure our projects information is safe and sound. The reporting functions provide us with very useful metrics that allows us to determine our performances and ways to make them better.

Cons

There is nothing really within monday.com that has not met our expectations.

Kioko
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/09/2024

A Must Have PPM Program of this Era

Automating task and project management are the key benefits so far.

Pros

It is over five years now ever since I started using monday.com. I like that it has a mobile application for iOS devices which works lit 🔥 for me.

Cons

The aspects which were challenging as a new user are no more since I get used to this tool.

Dilak
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/09/2024

monday.com is a Robust Tool for TM, PM and Time Tracking

Pros

monday.com facilitates an extensive range of features in one central repository from task management, time tracking, project management, instant messaging and chat capabilities.

Cons

This is one of the tools which I use on a daily basis and I rarely encounter bugs which last for more than 24 hours without being fixed.

Ricardo
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 29/07/2024

Best tracking project app for construction companies

It is been really good. Sometimes the app is slow, but it does not take that long to come back. It is helping me and my team a lot to track our projects, we are a construction company, so when somebody reach us out over a year that we closed a project complaining about something we can easily review everything that happened in that project just looking through our updates on Monday.

Pros

I can easily manage my projects using Monday. I can create multiple boards for each contract we have, and have all the projects on my screen at the same time. I can easily track and see everything that is going on with my projects, I can assign people to tasks, I can upload my files directly from dropbox and it is live updated with any change on the file. Monday is really simple and easy to use, it can improve and help you to track your projects. With the updates you do, you can review any project even after a year and see everything that occurred with that project while that time.

Cons

I think they could improve in the auto assign tasks for the projects. That would improve a lot the workflow of the projects. Also, the app is being slow at least once a week and that is a bad thing about it, because it breaks the workflow.

shonika
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/07/2024

monday.com

The platform excels in facilitating collaboration among teams. Features like @mentions, comments, file sharing, and real-time updates enhance communication and teamwork, even for remote or distributed teams.
This platform offers robust reporting and analytics capabilities, providing insights into project performance, workload distribution, and team productivity. These insights help in making informed decisions and optimizing processes.

Pros

Overall, monday.com is appreciated for its user-friendly interface, customization options, collaboration features, integration capabilities, and support for improving team productivity and project management efficiency

Cons

Users who receive numerous notifications or updates from monday.com may find it challenging to manage or prioritize notifications effectively, potentially leading to information overload

Rachel
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2024

Easy to use and set up!

It definitely keeps me super organized in all of my different projects and allows for easy communication across our teams who are located all over the east coast.

Pros

I love the customization in the types of boards that you can use and the fact that you can now set up automations! Its a great way to manage different teams and projects.

Cons

I understand maybe why it is this way, but I don't love that I need a separate board for everything. I kind of wish I could have multiple different tables with different headers on one page. And maybe I am just unaware of a feature that allows this.

Zakaria
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/10/2024

My Remarkable 6 Years Experience with monday.com

Pros

It’s been over six years ever since I incorporated monday.com in my previous organization as Senior Account.
All along, it has enables me to save time by enhancing collaboration, instant messaging, project management, time tracking etc all-in-one place.

Cons

Every aspect works perfectly lit for me while using monday.com - there is no noticeable bug at the moment.

Alexandra
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2024

Robustious Tool for PPM, Live Chat and Team Collab

Pros

monday.com for over seven years has been a remarkable tool for planning, tracking and managing tasks by automating workflow.
In addition, it has instant messaging, collaboration and live chat features which boost communication in real-time.

Cons

I do not have anything that I face as flaw when utilizing this tool.

Austine
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2024

My Encounter with monday.com

Task and project management are the main relish which I gain while using monday.com.

Pros

I give double thumbs up to the vendor for offering a tool that has instant messaging, chat, collaboration, team management, file sharing, task and project management in one place.

Cons

There is no issue which I am facing when using monday.com.

Harry
Harry
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/08/2024

Excellent work management and planning system.

I've been using it for over 5 years in a variety of different ways and it has never ceased to be useful in whatever situation. Fantastic, easy to use piece of kit.

Pros

Fantastic for project management at any scale - from personal to-do lists to full fledged department planning Monday.com can do it all. It's easy to use UI and both built in and plugged-in automations really do the most to support with whatever you need across multiple workspaces.

Cons

Down-time is unfortunately higher than in the past, but it's usually very brief.

5,320 reviews