User Reviews Overview

About monday.com

monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize, manage, and execute their work more effectively. The platform offers solutions for a wide range of use-cases...

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Feature ratings

Value for Money
4.3
Functionality
4.4
Ease of Use
4.5
Customer Support
4.4

Browse monday.com Reviews

5,417 of 5,417 reviews
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Natalie
Natalie
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 31/01/2025

Monday is the easiest and most efficient work platform!

Pros

I learned it in minutes, as I was using it, and was able to train another staff member on the go.

Cons

Sometimes it feels a little bit busy, but may need to spend some more time customizing it.

Oyekanmi
  • Industry: Machinery
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/01/2025

Robustious PPM Tool that I Highly Recommend to Prospects

Real-time project and task management.

Team collaboration and file sharing.

Pros

monday.com streamlines major processes such as time tracking, resource management, project planning and management all in one place.

Cons

I use monday.com on a daily basis and it seldom fails to accomplish all my needs.

Alex
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
0

3
Reviewed on 08/01/2025

Can be so powerful, if you know how to set it up and use it.

Its a really powerful platform that offers lots of features but you need to be clear on how you want to use it and focus on the important aspects without being distracted by all its different bells and whistles.

Pros

Digging deeper into the product it can be so powerful with integrations and automations within the software that you can build out some incredible workflows and functionality that spans so many areas of the business.

Cons

Its quite complex to use properly. We use it for project management mainly but without getting external help I dont think we would be able to get it setup properly.

Alternatives Considered

Microsoft Project and Basecamp

Reasons for Switching to monday.com

It was super flexible and easy to sign up and get started, despite it then being fairly difficult to get it configured how you need it.

Top monday.com Alternatives

Bill
Bill
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/11/2024

Good but not great yet. Needs some AI improvement

Overall, it's satisfying to see that it is working to our needs but I think a spreadsheet can do many of what it can do so I think it needs to evolve.

Pros

It was a great place to have all in 1 storage of data/dashboard/updates for my team.

Cons

I think it act's more like a spreadsheet with add ons to it but It does need to make it more interesting and needs a bit of AI

Oliver
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/12/2024

A solid work management system that can scale with you

Overall, I've used Monday.com for years and am very happy with how well it can scale for small, medium and large businesses. The customizability and plugins offered are also really good and do help a lot to make the platform feel very tailored to your organisation.

Pros

I love the way dashboards can be used to integrate separate departments together. This works particularly well for Marketing Agencies where work is shared between departments but individual departments still operate individually.

Cons

I sometimes find Monday can be quite rigid in how tasks are assigned and then moved around on timelines. Having to go into board to access tasks or even not being able to 'peek into' a task can make it harder to breeze over work and tasks completed without feeling a bit 'bogged down'.

Christian
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 12/01/2025

Great to use for project management

Overall, it's great to use on our side and the client side. The client can review the tasks at hand and even update on their end, while we keep an eye on any missing items.

Pros

We like using Monday for Project Management for ongoing projects. When we have projects in the pipeline that uses multiple tasks and applications, Monday.com is the best in the business to manage it.

Cons

The interface isn't as clear as some other project management tools. We used to use a CARD system similar to trello but moved on to Monday for the task system.

Stephen
  • Industry: Capital Markets
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/01/2025

A new CRM solution that works

Great customer service - they are very responsive to questions and get back to me in a timely manor

Pros

Monday CRM is easy to use and works well with other software our company uses

Cons

Could allow for customization to be done easier

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing monday.com

cost and functionality was better - lower cost and better functionality

Switched From

Zoho CRM

Reasons for Switching to monday.com

sales force was just to costly and complicated
Fabrizio
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/12/2024

Amazing work hub that will save you a lot of time and headaches !

It just works, you just set it up and gather your team to start working in the next project. Very intuitive and loaded with new features, works wonders as a CRM and non-tech savvy users learn pretty fast. It is available in multiple languages and there's a large friendly community behind it, very recommended.

Pros

Flexible yet robust platform for integrations, project management and automations. Easily accessible from any browser and there are apps for "on-the-go" last minute changes.

Cons

Some of their integrations work flawlessly but others lack basic features. Twilio is amazing but the Salesforce one is missing basic things like boolean operators to perform bulk actions. Some people may complain about the pricing but it all makes sense once you see how quickly it tackles down all obstacles and helps you to get things done.

Alternatives Considered

Jira and Asana

Reasons for Switching to monday.com

Ease of integration with other products we use in the production environment.
Liam
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 19/12/2024

Monday.com starting your Monday well

Really good, worked with the developer team and also the training is really good, bite size chunks works well

Pros

Love the visuals, the task tracking, the portfolio views, the ability to manage across teams, great tool

Cons

A little bit annoying in the fact you can’t re-organise project boards alphabetically. The sub tasks also are tricky to get to show in graphs and charts

Damien
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/01/2025

The Do It All Software

Pros

The customization and ability to have different functions of the business under one platform. It helps all the departments

Cons

I don't like the lack of customization of appearance

Gisel
Gisel
  • Industry: Libraries
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/09/2024

Exploring the Benefits of Monday.com

In our case, monday.com was introduced to the workers, and they have given rather positive feedback. The presentation of the project through the platform with pictures enables many people to see the progress of the project at first glance.

Pros

Monday.com has a lot going for it, with a beautiful and customizable board system as its main selling point. Another interesting is that it has the so-called “pulse” to immediately show the state and workload of a particular project and team members.

Cons

A weakness that could improve for monday.com: Lack of detailed reporting, though creating ready reports can be problematic.

Girish
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 05/08/2024

monday.com: Visual and Versatile

monday.com: Intuitive, customizable, collaborative, but can be costly for large teams and complex projects.

Pros

Intuitive Interface, Strong Collaboration Features, Great for Visual Learners and Free available plans

Cons

Learning Curve for Automation requires technical knowledge.
Mobile App Limitations and Limited Task Hierarchy.

Laz
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 09/08/2024

Basic to Intermediate Functions are Intuitive

I like Monday for what it does well. I hope to encounter it throughout my career, especially since I'm already familiar with it.

Pros

Monday has a shallow learning curve that actually increases as you get deeper and deeper into the various functions and customizations. Learning how to use it as a board-user was instantaneous, and learning to manage a board using standard features was simple. But there's a lot more beyond that, if one has use for features beyond the basics. We haven't integrated other platforms into our Monday but the option to do so is helpful.

Cons

There are occasional outages. Some lasted over 12 hours but most ended within 2-3 hours of a coworker noticing.

Clint
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 06/11/2024

A solid project management platform, great for nonprofits.

I like Monday.com. I've also used Trello, Notion and Clickup. I've been using Clickup for a lot of my personal tasks and projects in order to keep things separate from work but my organization (nonprofit) has a subscription to Monday.com so that's my work platform.

Pros

Monday.com is easy to learn. I was able to get up to speed quickly and start making use of it. I continue to discover new capabilities and find it very useful for keeping track of tasks and projects in my work. As a nonprofit, we have an account for free (up to 10 seats) which is great as we're a small team so anyone that wants to use the platform is able to do that.

Cons

I wish I could make a private workspace but on our plan, I'm unable to do that. So any boards I create are able to be seen by others on my team. I'd like to be able to keep some things on a private board so I can keep work and personal items separate but still within the same system.

Alternatives Considered

Asana

Reasons for Switching to monday.com

Monday.com was easier to begin working in and set up. It also offered a significant discount for nonprofits allowing us to implement the system without impacting our budget.
Tamara
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/05/2024

Couldn't Do My Job Without Monday!

Monday has streamlined our processes and given us a better understanding of each other's workloads, which is essential since our entire department is remote. We can quickly ask questions on specific tasks/projects, attach essential documentation, and collaborate at the touch of a button. For me, it's made life so much easier. I use it to create content calendars, social posts, and manage the various projects between our web development manager and myself. It was a game changer!

Pros

Monday allows me to organize my various projects and tasks so I can easily see what's due soon or coming up in the pipeline. I can also see team member's workloads to determine availability for new projects/tasks. We can track time on various projects which allows us to give better timelines when setting up new projects/tasks.

Cons

I don't think there is anything I dislike about using Monday.

Alternatives Considered

Jira and Basecamp

Reasons for Choosing monday.com

We preferred the layout of Monday and it was much easier to customize projects to our specific needs.

Switched From

Asana

Reasons for Switching to monday.com

Monday was better suited to our department's needs and a better value.
Jake
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/09/2024

monday.com shows great effectiveness in project planning, monitoring and management.

monday.com has given us a smooth and efficient experience running our projects. It provide us with an incredible place for planning and managing our project activities which help us get to meet our project objectives. monday.com allows us to work in collaboration on all our projects which help us get to achieve greater results from our projects.

Pros

monday.com gives exceptional team communication tools and a multi-user work environment that allows us to collaboratively work on our projects from anywhere. It has robust project reporting features that give us insightful performance reports about our projects. monday.com also has amazing dashboards that offers us real-time visibility about all the projects activities. monday.com provide automations that allows us to executive the repetitive daily activities quickly and with less of human efforts. There are also task management tools that help us plan and execute our project tasks efficiently and in an orderly way.

Cons

So far, all is perfect with monday.com. Nothing really about monday.com has failed to impress us.

Savannah
  • Industry: 2128
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/11/2024

Monday.com for the small business operator

We integrated Monday.com into our operating systems a year ago and have just renewed our contract. Our business is on the smaller side but we do have multiple locations. It has allowed me as an executive director with the company to oversee all four of our business with ease. I feel I am able to be informed on all aspects of each location without ever physically setting foot in them.

Pros

Monday has allowed my organization to be more organized. Utilizing Monday.com's functionality we have been able to stream line company process assisting in our overall operations.

Cons

I have yet to experience any flaws with Monday.com. I find their support team to be responsive and informative any time I encounter an issue. Any issues have been strictly user based and there have not been any with the software itself.

Joe
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/01/2025

monday.com is a premium product that help manage work strategically.

Our overall experience with monday.com has been glorious. This phenomenal work management tool offer us with premium collection of features that help us to manage our work in more controlled way. It has made it easy for us to combine our efforts and work together on our tasks through collaboration. monday.com has given us a lifeline in work management.

Pros

monday.com gives us a great collection of task management tools that allows us to plan, prioritize and strategize our daily tasks. It is very flexible allowing us to customize it to meet our unique work management needs. monday.com had dashboards that keep us on always on the look out of what is happening and makes it easy to monitor our work progress. It has automations that helped us to carry out the routine tasks automatically without any human intervention. monday.com also gives us AI analytics that offer excellent insights that help us make informed decisions about our work. Its advanced team communication and collaboration tools help us to work together as one team on our work.

Cons

monday.com has been excellent in every way and we have loved everything about it. No issues or challenges to report about.

James
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/09/2024

The diligent work of monday.com in team project management makes it the ultimate best.

monday.com has given us access to very solid team work management platform that sees us plan and manage our projects diligently. The experience using monday.com has been so outstanding. monday.com help us ensure that we are always doing the right thing at the right time.

Pros

monday.com shows great flexibility which was why it was easy to customize it to match with our needs. It has very productive project planning and management tools that makes it easy for us to run our projects efficiently and smoothly. monday.com advanced security features always ensure our projects information is safe and sound. The reporting functions provide us with very useful metrics that allows us to determine our performances and ways to make them better.

Cons

There is nothing really within monday.com that has not met our expectations.

Lawrence
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/08/2024

Powerful product for project management

It's very efficient and allows me to properly track items and workflows changes and update over time.

Pros

I like that its user friendly and the ability to share ideas and updates in real time have significantly improved my collaboration with my colleagues.

Cons

It takes long time to load, the tutorial are a bit annoying.

Rachel
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2024

Easy to use and set up!

It definitely keeps me super organized in all of my different projects and allows for easy communication across our teams who are located all over the east coast.

Pros

I love the customization in the types of boards that you can use and the fact that you can now set up automations! Its a great way to manage different teams and projects.

Cons

I understand maybe why it is this way, but I don't love that I need a separate board for everything. I kind of wish I could have multiple different tables with different headers on one page. And maybe I am just unaware of a feature that allows this.

Moran
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/12/2024

It has gathered everything we need to control workflow, schedule tasks and represent achievemen...

Monday.com has put everything we need to organize the workflow and complete the scheduling correctly in one place. It has facilitated the integration of many functions and reduced the workload to a minimum.

Pros

Monday.com reveals the ideal value of teamwork, making interaction with it a pleasure rather than a duty. With Monday.com, there is no obstacle to the continuity of tracking closing dates, updating tasks or documenting notes. Monday.com is ideal for linking several separate projects through their own boards that organize the workflow. I liked the quality of the link with email and the main calendar, which achieves better follow-up of recurring tasks.

Cons

I have never complained about Monday.com, the service team is always available, and the features are updated and new features are added to it constantly, which increases the simplicity of managing the workflow. The color representation of tables and charts is great and enhances the follow-up capabilities.

junie
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/06/2024

The best Application ever

Overall, monday.com has exceeded our expectations both as a robust project management tool and through its top-notch customer support.

Pros

Overall, monday.com has exceeded our expectations both as a robust project management tool and through its top-notch customer support.

Cons

Overall, monday.com has exceeded our expectations both as a robust project management tool and through its top-notch customer support.

Dilak
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/09/2024

monday.com is a Robust Tool for TM, PM and Time Tracking

Pros

monday.com facilitates an extensive range of features in one central repository from task management, time tracking, project management, instant messaging and chat capabilities.

Cons

This is one of the tools which I use on a daily basis and I rarely encounter bugs which last for more than 24 hours without being fixed.

shonika
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/07/2024

monday.com

The platform excels in facilitating collaboration among teams. Features like @mentions, comments, file sharing, and real-time updates enhance communication and teamwork, even for remote or distributed teams.
This platform offers robust reporting and analytics capabilities, providing insights into project performance, workload distribution, and team productivity. These insights help in making informed decisions and optimizing processes.

Pros

Overall, monday.com is appreciated for its user-friendly interface, customization options, collaboration features, integration capabilities, and support for improving team productivity and project management efficiency

Cons

Users who receive numerous notifications or updates from monday.com may find it challenging to manage or prioritize notifications effectively, potentially leading to information overload

5,417 reviews