AssetCloud Reviews

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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User Reviews Overview

About AssetCloud

AssetCloud is the most comprehensive and feature-rich asset management solution in the industry delivering full life-cycle asset management as well as streamlined auditing and loss prevention. AssetCloud + RFID eliminates the...

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Feature ratings

Value for Money
4.3
Features
4.3
Ease of Use
4.2
Customer Support
4.5

Browse AssetCloud Reviews

353 of 353 reviews
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Hillary
Hillary
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/06/2023

AssetCloud is an Effective and Helpful Asset Tracking Package.

AssetCloud is very effective project Asset management product and the compliance management and coordination across project teams is amazing.

Pros

Through its Cloud functionalities its very simple tracking all the Construction projects Assets and the ability to manage event through AssetCloud is incredible.Helpful on easy allocation of Assets and the employees data management and expense tracking using AssetCloud is perfect.

Cons

Effective and easy on Cloud implementation and its training curve is very friendly and myself i got nothing to dislike.

Response from Wasp Barcode Technologies

Thanks for commenting on how effective and helpful AssetCloud is to your business. You'll be happy to know that we've also added brief quick-help videos to our website so you can quickly and easily reference any self-training needs.

Replied 07/08/2023
Verified Reviewer
  • Industry: Mechanical or Industrial Engineering
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/05/2024

AssetCloud Review - Highly effective for mobile asset management

I've found AssetCloud to be very effective at managing the condition and location of our approximately 700 assets, and the robust report functionality as well as the in-built transaction history has made locating lost assets much easier than in previous systems.

Pros

AssetCloud is regularly updated and I've seen bugs that I've experienced getting fixed, as well as useful new features being implemented over the last couple years.
Setting up AssetCloud was very simple as I was able to batch import assets from a previous database very quickly, and adding custom fields specific to my use case was easy.
Technical support is very good. I've raised tickets regarding complex things I'm trying to do with the report designer and I've received extremely helpful guidance. Responses to tickets regarding use of the API has also been very helpful as the API documentation isn't ideal for someone without a lot of experience with API queries.

Cons

The reporting system has a very steep learning curve, and it took me months of intermittent use before I was comfortable with it. The report designer's non-functioning undo function is still maybe my greatest complaint with AssetCloud as a whole.
As stated above, the API documentation could be a bit more detailed in its implementation guidance.

Alternatives Considered

Asset Panda and AssetTiger

Reasons for Choosing AssetCloud

mobileAsset had reached end of life and there was an interest in moving to a cloud based solution to allow for remote management.

Reasons for Switching to AssetCloud

It was decided that familiarity with prior Wasp software would allow for easier transition to the new system.

Response from Wasp Barcode Technologies

Thanks for sharing your experience with AssetCloud. Do know that we greatly value your opinion and detailed comments.

Replied 12/06/2024
Nivrutti
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/08/2024

Decent asset tracking solution from WASP

My overall experience with AssetCloud is Extraordinary.

Pros

1) It let you use RFID technology to track your assets which is extraordinary and unique feature. With this technology you can scan multiple tags at once and save your big time. You don't have to scan asset barcode individually.
2) It also offers you amazing feature of geolocation tracking of your assets.
3) It helps you streamline your asset tracking process.

Cons

We never experienced any problem with AssetCloud so far.

Response from Wasp Barcode Technologies

Thanks so much for sharing your experience. Glad to hear you're taking advantage of the RFID technology.

Replied 04/09/2024

Top AssetCloud Alternatives

Melanie
  • Industry: Biotechnology
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 20/08/2021

WASP Cloud

The intent for using of this software is to reduce typographical errors on case related paperwork, reduce the amount of information written on case related documents with the use of an asset tag number, provide a one stop location of all electronic data (e.g. Q/QC data, Casefile documents, product information, etc.) as they pertain to specific asset numbers and assets associated to the parent asset. The software accomplishes this goal. Although years ago sales had recommended "Professional" when it was the available software type/version based on our needs when I originally reached out the WASP, I can't say that I would recommend this software for the laboratories functions and needs I have outlined throughout this survey for other forensic laboratories.

Pros

Creating a label within the software is a nice feature and makes that function easy. The previous Enterprise version required a label software to generate labels making it rather laborious. Customer service is mostly helpful although there were a few instances a resolution could not be resolved either by the lack of knowledge of the rep or the limitation of the software.

Cons

Integration of my 3G database from Enterprise to Cloud was a nightmare and took months to resolve. Although the software is easy to use once the user becomes familiar with its functionality, it is not user friendly and takes a significant amount of time to navigate the program. A training session either on-site or by virtual meeting would be helpful. Some of the available video were helpful, but limited. Once the user becomes familiar with the software, portions are easily navigable, other functions are not attainable. One function I'd like to see improved is the ability to pull expiration dates of assets between a select subset of days. Currently, to pull a select range of expiration dates (e.g. 08/01/21 - 08/14/21), I have to search for the year 2021, then scroll and select assets within that date range.

Timothy
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/06/2024

IT Inventory

My overall experience is wonderful, for IT asset management. I can set my budget, purchase equipment tie that together so I can manage and see how much money is left at any time. I can set locations and check out devices, I know what is where or who has what items at home.

Pros

The thing I like the most about AssetCloud is the reports. I can easily generate reports for all items received, destroyed, moved, checked in, checked out, or customized fields like damaged over any given period of time.

Cons

The only con I can think of, is there is a bit of a learning curve. Once you figure out all the fields and options you can tie together it is a really comprehensive asset management program.

Response from Wasp Barcode Technologies

We are glad to hear that you find AssetCloud's reporting capabilities to be very valuable.

Replied 27/08/2024
Corina
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 18/01/2024

One year in

Had we known during the selection process that on-premise would create some important limitations with the hand held devices and functionality at our locations we might have made a different choice. The support team was always available to help during implementation, but sometimes didn't have an answer or took a long time to reply. We asked for assistance with writing custom reports to aid in extracting date for Depreciation journal entries to be created (because the system doesn't have a canned version for what we want) but we often got push back, even when we offered to pay for report writing time.

Pros

It is a user friendly interface and pretty intuitive menus. The Asset tracking is good and we like the barcode features using the handheld devices.

Cons

The depreciation functionality seems to have been an afterthought. Some basic questions we raised during implementation and initial training make it clear the trainer (and developers) did not have a great grasp on the accounting needs around depreciation. Our own company policies did not allow for us to use their cloud version, and that has led to some frustrations where the functionality was limited with on-prem

Response from Wasp Barcode Technologies

Thank you for taking the time to share with everyone how user friendly you feel AssetCloud is. Do know that we review all of your comments and are committed to continuously improving on your experience.

Replied 31/01/2024
esther
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/07/2024

Assetcloud On Premise (OP)

Pros

This was the best choice for our area since it was a one time payment and after that our department could pay for Wasp support on a yearly basis when needed. Assetcloud is also easy to use to manage check in and check out transactions of multiple assets.

Cons

Having to do the installation on my own equipment. You must find a machine that will be able to handle the Assetcloud OP software.

Alternatives Considered

Asset Panda

Reasons for Switching to AssetCloud

I was familiar with the company and had used Mobile Asset prior to Assetcloud. Our team was able to migrate our data with some work.

Response from Wasp Barcode Technologies

Thank you for sharing your experience with AssetCloud. We are so glad to hear that it is delivering on your needs and expectations.

Replied 27/08/2024
Verified Reviewer
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 18/12/2023

AssetCloud makes managing our IT assets a breeze

Overall, we are happy with AssetCloud so far. The ability to access our asset information in the cloud far outweighs the few "cons" we've discovered.

Pros

What I like most about AssetCloud is the ability to easily access all our asset information in the cloud, regardless of where we are. This allows us to easily and quickly update asset information while on-site at our locations rather than waiting (and forgetting) once we get back to our central office.

Cons

The Quick Search feature, allowing you to quickly search all assets, only searches a minimal number of pre-set columns. Unfortunately for us, the columns it searches are not the ones we typically need to search against.

Response from Wasp Barcode Technologies

Thank for taking the time to share details regarding your experiences. We value your insights.

Replied 23/04/2024
Craig
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/03/2024

Children's Treatment Centre of Chatham-Kent

Good, we are happy with Asset Cloud and have overcome some of the previous short coming mentioned.

Pros

Ease of use, and training videos. The ability to granulate the reports.

Cons

Some note functions did not transfer over so we lost critical information such as the ability to write in note section critical information such as admin password and login information.

Response from Wasp Barcode Technologies

Good to hear that you're leveraging our on-demand training video. The idea actually came from reviewers on this site.

Replied 23/04/2024
John
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 30/08/2024

Good asset tracking capability for mobile devices

Pros

The ability to print custom asset tags with barcodes.

Cons

Some of the customization features are as robust as I had hoped.

Russ
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 13/08/2021

AsstCloud works great for us!

AssetCloud is the best tool we've found to serve our multiple requirements for our pool of assets (sales demonstration, tech support, and rentals, also depreciation and calibration tracking)

Pros

We use AssetCloud to track thousands of assets spread all over the company. These assets are used for sales demonstrations, tech support, and also rentals. The check-out and check-in functions make it simple to move items and keep track of where they are, and when they're due to be returned. We also use the depreciation utility to calculate depreciation each month, and track current book value.

Cons

In a previous version, we used the "parent/child" asset relationship tool. It was only recently added back to the AssetCloud version. I would like to have the view option to see "Top level assets only" in the main list views.
Regarding initial set up, it takes time and patience to upload an existing database. Care must be taken to have upload files properly formatted and uploaded in the correct order. But that's the world of relational databases!

Nicholas
  • Industry: Warehousing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 14/10/2021

My daily affair with Asset Cloud

With Asset Cloud, I do not have to rely on unreliable missing data from Excel which I have used for the past 10 years in my business. I'm happy to say that, I have chosen the correct software for my business.

Pros

I'm a user of Asset Cloud and have been using it for 1 year. What I like about the software is it never have lags nor halts during operation. Scanning into the software is a breeze for a non IT background like me. I use Asset Cloud everyday during the operation of In & Out of client's storage boxes. I can easily track them of their status thru the web system. I integrate the software into my Honeywell scanner and it just works fine. By tracking 20 - 30,000 barcodes and hundreds of location. Asset Cloud will not fail you. Some feature I like is the Audit feature where you can check the assets that are stored in that particular location. And if you move a stack of asset to that location, you can just easily scan them in during audit and their original location will be over written.

Cons

Some cons are like during the New Asset add on, it keep popping up the notice if I would like to search across entire asset or not, and I have to click yes/no everytime I scan a barcode in. I think, if it can be improved to click Yes, and to tick dont ask me again will be a good feature.

Response from Wasp Barcode Technologies

Thank you so much for taking the time to walk us through your day in the life with AssetCloud. Do know we are committed to our relationship with you and will continue to make improvements to make the experience even better.

Replied 26/04/2024
Tauye
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/04/2024

AssetCloud Review

Pros

Report Extraction & Check In & Check Out

Cons

Receipts and forms - They need to be tailored to suit business requirements and also integrate company details. These also need to be shared/made available with other users easily.

Support - Support services by 3rd party vendors need to be consistent. At times, we have to wait for 3rd party to contact WASP in America to get solutions to our problems.

Alternatives Considered

BusyPaws

Response from Wasp Barcode Technologies

We are so glad to hear that you are enjoying the report extraction and check-in/check-out capabilities of AssetCloud. Also thank you for your recommendations.

Replied 23/04/2024
Tom
  • Industry: Security & Investigations
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 12/08/2021

Asset/Evidence Management

We use this product in a unique way. We use it for evidence management. We were able to add custom fields to capture additional descriptions of evidence. Photographs or other documentation can easily be attached to the asset. It a great solution as you can filter for a specific case number, serial number or client name and it immediately produces all the evidence for a case; including the barcoded location.

Pros

This software is easy to set up, easy to use and all around a really nice solution. We had some problems integrating the spreadsheet this product ultimately replaced. After several failed attempts, we decided to start from scratch. Since that time, it has really been trouble free. There are a good amount of resources available online to work through any issues or have a feature you just want to learn more about.

Cons

There are a couple of features of the product I don't care for. The "Quick Search" feature is more of a pain than a convenience. It ultimately does not search for what I need it to and then clearing the text box is flawed. I just avoid it and we get along just fine. The second feature I have issues with is once a new asset has been entered, the new item number is only shown for a few seconds and then disappears. Annoying, but I have learned to make note of it before it goes away.

Nicholas
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/08/2021

Wasp All-In

We originally had this as an on-prem server with an older version. We contacted support and found the best course of action which for us was the cloud. It made more sense, allowed us to retire an old server and move forward into the future with cloud hosting software. So far my client hasn't had a single thing to complain about.

Pros

The software is easy to use, managed in the cloud, updated, easy on the eyes in the web portal. This software allows for some customization which has allowed our organization to use the software better and more than anticipated.

Cons

The software can be overwhelming at first. There is a lot on the original landing page. Here it seems to just be completely in your face. It takes a bit of adjusting to but a simplified "Dashboard" might be an easier landing page when you first sign in.

Andres
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 27/01/2022

Asset Cloud Review

Ease to navigate and the structure of the menu is well organized. The mobile version needs some improvement. For example when scanning an asset tag, there is no way to find the assigned field. I believe that this is important if you are on the go and scanning products with the phone.

Pros

The feature that we like the most is the import tool. It was great to see new additions as to what we can mass import. I believe the templates are self explanatory and easy to fill.

Cons

My only concern is when uploading the check-in template because sometimes we received the success screen but in the end some of the devices are not being checked in. This issue happened several times and often when I do mass check in, I. have to go back and make sure everything is correct.

Response from Wasp Barcode Technologies

Thank you Andres for taking the time to share your experiences regarding AssetCloud. Good to know how valuable you find the import tool, We'll look into the check-in template.

Replied 10/03/2022
Corey
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/06/2022

Small Company

I have used the local Asset Management (ver 6 and 7) and preferred it in some aspects, like having a local copy of the DB available in the event of an internet outage. The cloud ver is overall easy to use and I have seen gui improvements in the last year. The iOS app has improved since its first inception but needs a little work in the processing speed.

Pros

It is easy to use once you learn where all of the items are. The reporting ability is decent and simple to use with the canned reports.

Cons

The Mass Update options are limited and having to check items in to move and then check back out when a custodian is moving from jobsite to jobsite. The default labels also do not work well in the environment of mechanical maintenance where grease and chemicals are used.

Response from Wasp Barcode Technologies

Do know that we built AssetCloud to make sure it was highly intuitive and easy to use. We are glad to hear that this has been your experience.

Replied 08/06/2023
Sainath
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2023

Advanced asset tracking software

With Assetcloud we able to track assets faster. My overall experience with Assetcloud is good.

Pros

It is a most advanced software than other traditional asset tracking software.

It helps you to track your assets easily.

It's unique interface provides you real-time insight for your assets and their location.

It's most unique part is that you can use Hand Held Terminal and RFID for quick and accurate asset racking.

Cons

We never faced any difficulties with Assetcloud so far.

Response from Wasp Barcode Technologies

Thanks for sharing your opinion that AssetCloud is the most advanced solution for asset tracking. We appreciate your input.

Replied 08/12/2023
Susang
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2023

One of the simplest and efficient Asset Management platform

I have had a tremendous overall experience so far with AssetCloud. All our requirements are easily met and with this being a central cloud platform, it is very easy for us to access it on the go.

Pros

One of the best things about Wasp AssetCloud is the asset tracking it provides along with basic asset management capabilities. Also, it has 100% compatibility with hardware and tags which I like very much. The customer support team is also very much helpful and knowledgeable.

Cons

I did not have any bad experience with AssetCloud so far. All the features are very good and it solves all our purposes.

Response from Wasp Barcode Technologies

Thanks Susan for sharing with everyone on how easy and efficient AssecCloud is to use. Do know that we are constantly making updates to provide an even better experience.

Replied 01/11/2023
Monica
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
3
Customer Support
N/A

4
Reviewed on 28/06/2022

Asset Cloud

Tracking laboratory equipment, and setting maintenance schedules for calibration/preventative services.

Pros

Maintenance schedule tracking & report offerings

Cons

Software can be finicky when it comes to searches... must clear previous query. Not very intuitive to use.

Response from Wasp Barcode Technologies

Thanks for detailing your experience with AssetCloud. We have reviewed your experience and will leverage these insights to continue to pursue the excellence of this software.

Replied 15/08/2022
Baladas
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2023

Amazing Asset tracking tool

I will rate this product with 5 star because it is unique solution which covers every aspect of modern asset tracking.

Pros

It is one of the amazing and great solution to track your assets.
It's advanced asset tracking feature let you track your assets faster than manual asset tracking.
It not only helps you to track asset but also helps you to keep track of asset maintenance.

Cons

Nothing is there to dislike AssetCloud as it is fulfilling all the requirements of modern asset tracking.

Response from Wasp Barcode Technologies

Thank you for the high praise! We appreciate you sharing with others that AssetCloud is an amazing tool. Do know that we are committed to improving on even that experience.

Replied 08/12/2023
roy
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 07/02/2024

Solid, but room to improve

Pros

Does everything we require of it, functionality-wise.

Cons

Clunky feeling, have to go through multiple windows to do some simple tasks like checking out. Should be more seamless.

Response from Wasp Barcode Technologies

Thank you for sharing your thoughts on AssetCloud. We are glad to hear that it is fulfilling all of your requirements. Do know that we are committed to improving on your experience

Replied 23/04/2024
Andrew
  • Industry: Warehousing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 21/09/2021

Assetcloud review

Pros

Being able to access our warehouse inventory on the go.

Cons

Some times it does not boot up correctly or wont let me log on

Bernhar
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

3
Reviewed on 08/02/2022

API related issues and other updating view problems

I like to use the solution and we have many thousand items on the database. The API to integrate the devices to our DB routines is being a problem due to lack of documentation and the problem of downloading a file (AssetCloudAPIHelp.chm) that does not seem to have any content.

Pros

The device to read the asset tags and other bar codes, together with the possibility of using an API.

Cons

The documentation for the API and the failure on listing changes on the devices' info when on a grid.

Response from Wasp Barcode Technologies

Thank you for taking the time to review AssetCloud. We're happy to see that you are a frequent user. Your experience and insights will help us to continue to add value.

Replied 09/03/2022
Gustavo
  • Industry: Tobacco
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2021

Complete and easy to use Asset Management System

We needed an Inventory System and after months looking we found AssetCloud. After using for 2 months we realize the possibilities were immense and we started tracking more than just assets and locations, we included the Finance Department to track depreciation, etc. Now we are deploying this system to the rest of the offices in the USA and soon will be Europe, rest of Americas and Asia.

Pros

You can start tracking assets in 15 minutes, easy to deploy and setup. Having mobile apps is a huge help. Very solid report system.

Cons

Having so many features and being able to change the whole system to whatever you want can be scary if you want to do it in one day.

353 reviews