User Reviews Overview
About Orcanos
Orcanos is a cloud-based platform designed to help businesses of all sizes manage and automate all document workflows, from initial approvals to final signoffs. The centralized platform enables users to publish approved document...
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- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great SW
Pros
Test case are easy to handle, upload data, str str
Cons
Text is small
Skipping step by accident and finish others will make the test case to be incomplete
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Your project needs in one product
Although project setup might take some time and effort, the overall project day-to-day management is easy and saves time.
Pros
This product is likely to provide your project needs in the best possible way
Cons
Document Export feature - it needs improvement
Alternatives Considered
JiraReasons for Switching to Orcanos
The ability to handle all project aspects in one product- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Mainly document control
Pros
Easy to use, convenient interface.
It is very nice and convenient to be able to upload a document by drag and drop
Cons
There are many bugs in the system, and the technical service does not always know how to solve the problem.
After opening a call in the system, it takes between two and three days for the first response (and the truth is that only [SENSITIVE CONTENT] manages to solve my problem)
Top Orcanos Alternatives
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Review
Overall we are satisfied with the SW
Pros
Very organized and flow-oriented SW. Easy to doc control and ensure that all the personnel signs the procedure in a timely manner. In addition, it is easy to implement the folders and sub-folders for auditing purposes
Cons
Some of the features are not user-friendly (i.e. 'protected docs'). We as a company are using a different SW for development and CAPA procedures as the Orcanos solution is too expensive to allow significant number of users, and since CAPA usually requires multi-users, this is not implemented in our company
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Very good value for money, very helpful with preparations for audits
I mainly used it for RISK management, and for PRD SRS and HRS documents requirements, including traceability to RISK.
I also used it for Customer Complaints handling
Pros
Web based application is accesible from everywere by those who were defined by role.
Everything is orgenized and traceable keeping changes history.
It allows to keep implementation and testing coverage updated.
The system allows quick and most updated reporting including printable format.
Cons
Some features like Customer Complaint still requires a desktop application for generating document report.
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Great results
Orcanos is great for companies of all sizes who need a reliable and easy way to manage and control their documents. With Orcanos, you can easily make your documents searchable, create a central online archive, and quickly share and send documents with anyone. Orcanos' web interface is easy to use and lets you manage your documents from any computer or mobile device. You can also create a PDF of any document that you've saved, and email it to your colleagues.
Pros
I have been using Orcanos for the past year. It is the only tool I use for document management. I use it to manage my work documents, and to keep track of my to do list. It's a great tool to help me get things done. I use it from my phone to review my to do list. It's easy to use and I like that it allows me to organize my documents by people, projects, stages, or products.
Cons
Thank you for the ease of use it provides, it generally saved me valuable time and worked without any problems. Sometimes it may run slow depending on your internet speed, but here the problem is with the user. Thanks orcanos for a perfect experience.
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Orcanos: Reliable and Thorough Document Storage
We use Orcanos for our document control and audit compliance; it has been invaluable.
Pros
Orcanos has excellent accountability regarding document control with the amount of tracked changes it has, along with archiving all other versions for historic needs.
Cons
The system can be a little slow when there are multiple users on at once, and the file structure can be dauting when first using it.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
A great integrated ALM and QMS, perfect for us as a small company
Pros
Haldor adopted Orcanos few years back, in order to support our QMS and ALM. I wish to first say that the team at Orcanos has been a great resource and support for haldor, being a part of our team. Together with Orcanos, we recently passed our ISO 13485 audit, presenting comprehensive quality management processes, including document control, and risk matrix integrated to our design controls - everything managed in the Orcanos system!
In short, simple tool, yet strong, integrated, so we didnt have to acquire 2 systems, professional and responsive team, and great help in our audits
Cons
No cons, actually, I would like to see more integrations, but I know Orcanos is now using Zapier, which is great, and maybe more tutorials
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Would recommend using this QMS
Very good customer service; always easy to get a hold of someone for help; they seemed to take the time to understand our needs during the implementation period and that helped shape the use of the system today.
Pros
Does everything we need it to do; almost everything within the system is configurable; support is available to help whenever we get stuck; have been through a few customer audits and audits from external bodies since implementing the system and all of the auditors have been very impressed.
Cons
Getting your head around the admin module is quite daunting at first. It's second nature to me now, but at first it took me a while to work it out. Once it clicks, it's a very easily configurable system and I only get stuck on the odd occasion.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Excellent one stop shop product
Pros
The product provides one stop shop for small and medium size medical companies. No need to use another tools in your development process for documentation
Cons
BOM management is yet not mature enough.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Orcanos standard user
I'm quite use to it by now
Pros
The option to share document, sign them, track them
Cons
It is not easy to change your mind in case you need to remove a document
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Helpful software
Pros
the option to collaborate and simultaneously work as a team on a certain project.
Cons
The tracing mode is sometimes confusing.
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Medical device QMS with Orcanos
Orcanos QMS provides all of the tools necessary for a Medical Device Quality Management System and a Design Control system. It has helped us significantly in our work towards 13485 & IVDR regulatory compliance.
The support team are helpful and knowledgeable and they are always ready to help out with any questions that we have, and are receptive to any suggestions for improvements that we might make.
Pros
The software is web based and has a very comprehensive level of functionality. It covers requirements management, document control (including electronic signatures), Risk evaluation & management, software test cases and a large amount of pre-built templates.
Customisable data dashboards can be created for individual users or groups displaying any data from the internal processes, such as outstanding tasks, digital signature progress, etc.
Cons
The training module is overly complex, but this is being updated.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
The typical product tat adds features without removing old ones
Horrible. I use it because my company wants me to. In my next role, if I have a quality system to chose, by default I will not consider Orcanos.
Please note this is MY experience of the product and it does not reflect what the company thinks of it.
Pros
The fact we have one place to check if we have done our trainings or not
Cons
It is impossible to find its way across the product. Here are the steps to find my trainings: (1) select a project that somehow might have changed (2) select a way to display the items (3) select the right row on the left menu, then find your trainings. This blows my mind each time I use it. And every 2 months I have to re-ask colleagues how to do it.
On top of this, the flow is top-right > top-right > mid-left > mid-screen. There is absolutely no UX logic in this.
Finally, why can I see what my trainings my colleagues have done? This is absolutely not relevant to me. It just pollutes the useful part of my screen.
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Orcanos Usage review
Pros
1. very easy to open and sort folders and files.
2. very easy to track changes.
3. good UI overall
Cons
Some files are protected and need to "XML " removed from them, which is a bit uncomfortable.
Routin sometime have bugs in which not all added single signers are actually added to the signatuers round.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
A complete and trustful system to manage design files of a medical device
Such a tool is necessary for us to manage traceability from requirements and risks to specifications and verifications. We use it to design our new products and for all upgrades and updates.
Pros
A deep system of traceability with a lot of practical features
Cons
This software works differently than other software. Thus it is not easy to present to our colleagues, and it is difficult to make them understand how powerfull it is.
Response from Orcanos
Thank you for your comment, we appreciate your feedback.
We extensively work on UI/UX so Orcanos would be accessible to all types of users, and any specific feedback will be welcome!
Zohar
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Integrated ALM for a growing medical device startup
The main business objective of the Orcanos ALM implementation was to enable us to comply with all regulatory requirements and manage a growing number of documents, data, and traceability while reducing the efforts and the chance of human error. The system now enable us to handle change management and manage the risks involved in a structured manner and be ready for audit on-demand. We liked the fact that multiple projects can share information and be linked together as DMS items can be shared. We havn't yet deployed the eQMS module.
Pros
the holistic approach that integrates QMS, DMS, Design controls and risk management in one product and the ability to connect documents and processes in a way that enable a relatively small team to manage huge amount of data and keep traceability.
Cons
Some annoying UI aspects that need improvement and rework (Great support from the Orcanos team though)
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Orcanos
Pros
Once you learn Orcanos, it does become easier to use for document management.
Cons
The training modules can be a little complex
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
User experience with the Q-Pack software
Pros
The Q-Pack software is very easy to use.
Cons
Sometime we have some bugs but the Orcanos custoomer support use to resolve it.
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Orcanos Review
Pros
Traceability matrix ,create many filters
Cons
Slow responses in web page refresh
High cost per user account
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
User friendly test management app , with quick customization and flexible environment
Pros
Flexible
Quick Customization for personal needs
Fast technical support
Support of advanced filters using SQL DB
Cons
Slowness on the product tree views
Not all filters exposed to regular user (some advanced filters supported only for advanced SQL users)
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Traceability is key
We started using QPack quite early in our product development life cycle and in opinion is the best time to start using it. We were up and running very fast. While continuing learning and using more and more features as we go.
Pros
Very easy to create and maintain traceability between various items (e.g., requirements, risks, tests).
Automated generation of documents from database items.
Very convenient Document Management System.
Cons
I'd like to have more flexibility in creating word documents.
I'd like to have more tools in batch editing items.
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Good Potential to become a major overall solution
working with the system for several years, the web version is a great improvement.
still much to do on the administration side (users/groups mgmt. & reports etc')
great support and care.
Pros
Intuitive, quite fast , customable, service & support
Cons
Administration management, Document generation app is not intuitive and filtering items isn't straight forward, some issues of stability
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Orcanos is great for retaining documents and getting them to the right people
Pros
Orcanos offers many useful functions, such as linking between documents and routing signatures.
Cons
Orcanos is often difficult to navigate. It'd be helpful to have a master bucket to search for relevant documents to a certain topic.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Quality management process made easy with Orcanos
Pros
Orcanos covers all the essentials of the quality management process with its advance functions.
Cons
Orcanos could be offered for a much cheaper price and their customer support could be better.