ClickUp Reviews

Pros

Task management, customizable workflows, and integration with other tools.

Cons

Complex interface, which can be overwhelming for beginners, and occasional performance slowdowns. It also requires time to fully customize.

Alternatives Considered

Trello

Reasons for Switching to ClickUp

I chose ClickUp over Trello for its rich features, customizability, all-in-one platform, and scalability for diverse team needs

Pros

Click-up is easy to use, visually stimulating, well organized and can provide a great snapshot of company projects, timelines and status. The FAQs are great and so are the Youtube videos.

Cons

I liked everything about Click-Up. I did not have any cons when using this program.

Alternatives Considered

Cascade Strategy and Microsoft Excel

Reasons for Switching to ClickUp

The price and the interface of this software is better than the other products I tried.

Pros

The flexibility it offers is remarkable, with features that cater to a wide range of needs. Its customization options are excellent, allowing us to tailor views, workflows, and task priorities to match our team’s specific needs.
It is smoothly integrated with many softwares.

Cons

After two years of using, we're gradually leaving Clickup due to contiunes lags and load times that slow down the experience.
While the customization and range of features are strengths, they can also be overwhelming for new users. Onboarding can take a bit of time, especially for users new to project management tools.

Pros

Clickup is a great tool for those looking to track projects, tasks and collaborate with other members of the team. My position is a lot of projects that include all types of creative work. Clickup allows me to track the progress of each project and keep writing in the same place. It also allows me to collaborate with other team members and keep track of upcoming tasks/projects.

I also love that I'm able to access other workspaces from the same space. This allows me to use Clickup for personal tasks/projects as well but keep them separate so my coworkers can't see them or access them.

Cons

I wish Clickup had a more substantial, and permanent, nonprofit discount. Our nonprofit is relatively small with limited space in the budget. Clickup's discount for nonprofits is small and only applies to the first year. That is a major barrier for adoption.

Pros

I loved the detail and customiseability of the entire platform. I'd previously mapped out my core processes and it was intuitive to put them into projects and tasks and assign times etc. When everything was set up and out of my head ClickUp felt like it could manage everything and as I worked, I updated, so everything was visibly on track (or not) and nothing was forgotten. Thats a lot of peace of mind.

Cons

The heavier in detail I went, the more it needed updating and attention. I had a period a couple of months in where for whatever reason i stopped using it and cracked on with a busy period and when I came back to it, there was far too much time required to go through all the projects etc so it kind of fizzled out. If there is a team of you, and someone other than the owner becomes the champion of ClickUp I can see this being a game changer.

Alternatives Considered

Microsoft Project and monday.com

Reasons for Switching to ClickUp

Cost and the amount of detail and setup was off putting.

Pros

I love being able to set up a project all at once and craft a timeline. Then only the next steps I need to do pop up in my to-do list every day. It's a great way to avoid the overwhelm of looking at all the to-dos at once.

Cons

It has SO many options and tools, it's a little hard to learn them all or explore ones that might be helpful.

Pros

When I first started using it, I would keep track of each and every task given to me in Clickup. This evolved from only a to-do list, to an agenda and company document and template library. I loved how easy it was to navigate, as a business alternative to Notion (which I was using for personal reasons) with similar features.

Cons

When I tried using Clickup more recently (within the past year), it seemed as though it was overloaded with new features that weren't there 2-3 years ago. It's very confusing for someone who was used to the previous ClickUp with less features (This might be the first time I've ever reviewed something poorly for having too many features).

Alternatives Considered

Notion

Reasons for Switching to ClickUp

I wanted to keep my personal workspace within Notion, separate from my work-related tasks and workflows within ClickUp.

Pros

ClickUp can make your work more organized by allowing you to create various spaces in which you can divide your companies or departments to make your tasks be where they belong. You can use a few default views to sort your lists of tasks. It is perfect for managing projects, keeping your work documented and well planned. It is also great for collaboration.

Cons

My biggest issue with ClickUp is it has a lot of problems during meets. I am not able to comfortably present the project to the team, or scrum along with them.

Pros

Calculated risk levels linked to an integrated assessment adaptable to user needs and including automated task dependencies and priority changes. Collaboration tools that enable several analysts to work on a single intricate assessment while also managing data cohesion.

Cons

The Gantt chart may have more integrated forms of graphical interface for timeline management for the assessment projects. Specific opportunities are available when it comes to developing assessment templates. There exists an opportunity for even more flexibility with respect to reporting as metrics in the reporting dashboard.

Pros

I love the fact that I can customise it so much. I used an outside agency to set it up, so now it's all organised the way I like it. Also love the way I can have wikis for each client.

Cons

Takes up a lot of resources on my laptop. Can sometimes slow down the rest of my PC.

Alternatives Considered

Trello and Asana

Reasons for Choosing ClickUp

Needed too much technical knowledge & was too heavy a load on my pc

Switched From

Notion

Reasons for Switching to ClickUp

Ability to customise and automate, and nice display.

Pros

It’s ease-of-use, flexibility, and the fact that it is very customizable allowing any type of business to utilize the software efficiently.

Cons

Copy and pasting formatted documents out of ClickUp, going in to ClickUp needs work. Tables do not copy over nicely, or at all really. Spreadsheets could use some attention as well. Yes, they copy over, but they don’t format that well visually.

Pros

ClickUp is a game-changer for staying organized! The app offers incredible flexibility with task management, allowing you to customize views, set priorities, and track progress all in one place. The integrations and automations are seamless, saving tons of time. Whether you're working solo or with a team, ClickUp makes collaboration smooth and efficient. I love how I can break down complex projects into manageable tasks while keeping everything connected. The user interface is intuitive, and the customization options are endless. Highly recommended for anyone looking to boost productivity!

Cons

Havent came across something I did not like.

Alternatives Considered

Jira

Reasons for Choosing ClickUp

So much more user friendly and felt more organized.

Switched From

Microsoft Excel

Reasons for Switching to ClickUp

Ease of use, once you start getting accustomed to the functionality all is a breeze.

Pros

It is a fully fledged all in one solution for Product Development.
We use it from creating and tracking high level goals to individual projects and even our ticket system is here.
Added to that it has a robust set of supporting features like Documents, Graphs, and Video recording (for help videos etc.)

Cons

It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop.
To a lesser degree for a user but for me as an admin:
Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little things behind)
Similiarly they love to tell you how easy it is to add a user in the middle of a month, but remove one and suddenly you have "an open seat" that you should quickly fill since you are already paying for it. Those and other examples just make the practices feel very money grabby and I'm kind of fearing them taking away features just to add into another extra premium fee.

Alternatives Considered

Asana

Reasons for Choosing ClickUp

We wanted an all in one product that was easy to use for our non technical departments to manage their projects as well.

Switched From

Jira

Reasons for Switching to ClickUp

Same as the reason we switched, Asana was not as feature complete as clickup

Pros

Coming from an Agile background, and many other methodologies before that, when we encountered ClickUp it really impressed us.
It's taken the best from these worlds and implemented a "best of class" user interface to deliver a very useful product.

Cons

1. Missing LINE UP from the mobile app
2. Ability to share lists/tasks between workspaces so we don't have to keep switching into the clients workspace and then back
3. Progress reports on the dashboard - things like "how many tasks were completed this week" - broken down by workspace/space/list - this would be very compelling and motivating for team members
4. Explaining how the user licenses work at the outset could be better - we almost got charged a hefty bill for people who weren't full users.

Alternatives Considered

Jira, Zoho Sprints and Confluence

Reasons for Choosing ClickUp

Clickup is the first system that truly nails the user interface, providing the necessary freedom to build your own structures and methodologies.

Switched From

Microsoft SharePoint, Jira, Bugzilla, Zoho Sprints and Confluence

Reasons for Switching to ClickUp

The UI for ClickUp is much better - overall a better structure and more customizable. It takes good methodologies and allows you to expand on them.

Pros

Very customizable and good to create CRMs and for project management.

Cons

While it's versatile, it's also slow and feels clunky (stopped using it ~6m ago, so it might have changed).

The functionality is better than for example Asana and Notion in many ways, but I still prefer to use those for the simplicity, and Notion specifically since it's even more versatile (but not as technical).

Alternatives Considered

monday.com and Asana

Reasons for Choosing ClickUp

Wanted something better for multiple projects, and to have a better CRM. But it wasn't worth the switch for me. Notion is simple and good enough.

Switched From

Notion

Reasons for Switching to ClickUp

Asana was too simple for me. Not as customizable. And Monday was even slower and clunkier.

Pros

It has a lot of features and functionalities.

Cons

It can be quite confusing. I think there's an overwhelm of features and functionalities so sometimes I feel like I lost the whole benefit of managing tasks because it's all just time-consuming and over-complicated. I've been using it for a while and sometimes I still can't find what I'm looking for.. it doesn't feel intuitive.

Pros

ClickUp helped us to get all our project resources consolidated in one place making it easy to organize our projects. It provide amazing dashboards and visualizing tools that allows us to monitor the progress of our projects easily. It has great information sharing and chatting functions that help us to work smoothly together when collaborating on projects. ClickUp allows unlimited customization which enabled us to have it setup in accordance with our needs. The automations in ClickUp made it easy for us to setup our projects and attend to the repetitive tasks.

Cons

There has never been anything wrong with ClickUp since the day we started using it. There lacks anything to dislike about it.

Pros

I like the collaboration tools which help us to work closely together on our projects by simplifying our team communications. ClickUp offers user-friendly task boards which makes ot easy to plan, organize and monitor tasks progress visually. It offers exciting task automations that allows us to take less time attending to the repetitive tasks.

Cons

ClickUp has proved to be the perfect match for our project management needs. No cons faced so far.

Pros

Maybe the layout, I thouth it would be useful. I like the dependencies.

Cons

The app is not easy-to-use, productive, efficient. No bug fixing. only money & time lost.
In My Work, opening a task and returning to the view places you back at the top of the list
Statuses not appearing when adding a status filter
tasks are not getting displayed in My Work > Overdue > See All of the mobile app.
Task with DueDate for today are missing in MyWork - Today section. Also shows tasks missing from Everything List]
Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list
Home | Mobile | Tasks missing from My Work on the mobile app and browser]

The statuses are not working properly
The lists and due dates and not working
The web site is not responsive

How could I trust the App as I do have 5 tasks on my TODO list for today and then I got 25 email notifications that those tasks are overdue? Where those tasks were hidden for 24 hours? And Its the same with many functionalities. We cannot trust statuses, Dates, lists, progress...

Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list - could you imagine having to review/change the due dates and every time scrolling to the bottom (200+ tasks on the list) to change the date of one particular task? It last 1.5hours every few days.

Pros

I liked about ClickUP integrates with a variety of other tools and platforms such as Google Drive, Slack and Trello, allowing for seamless workflow management.

Cons

ClickUP is overwhelming with it's numerous features and customization options, which can make it difficult to navigate and use efficiently.

Pros

I loved ClickUp's ability to simplify the collection of team tasks and consolidate them into one schedule. I loved the ease of reversing member updates and finding expected closing dates. ClickUp's organizational features are great, ensuring that attachments exchanged between members are transferred to the project file.

Cons

I have no negatives to consider with ClickUp. The design is elegant and access to all features and panels is easy. I appreciate its strictness in adhering to some formats in reports or dashboards as this ensures their formality.

Pros

ClickUp not only automated PM and TM but also offers instant messaging and chat features.

Cons

Need I say something really, thanks for asking, but ClickUp accomplishes all my needs without complications.

Pros

ClickUp offers us an outstanding team digital workspace making it easy for us to closely work in union and collaborate on our projects. ClickUp has automation workflows which help us save time performing the repetitive day to day tasks. The project visual boards provides us with a great vision into our projects work making it easy to track performance. Has powerful analytical tools that makes it easy to generate project reports.

Cons

ClickUp has done everything we have asked of it. There is nothing left to dislike.

Pros

It is way too easy to manage tasks and projects with ClickUp.
I like that it offers instant messaging and chat features.

Cons

ClickUp has been so perfect on all the processes that I undertake with from PPM to team collaboration.

Pros

ClickUp centralize project, resource and task management in one place.

Cons

There has never been any issue on my end which lasted for over 24 hrs without being resolved.