User Reviews Overview
About ClickUp
ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task...
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- Industry: Chemicals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Task Management Tool
Manage your tasks with ease using ClickUp
Pros
One of the most amazing things is the user dashboard. It is very user friendly when interacting with it. I love its simplicity.
Cons
Integrating it with other tools sometimes is cumbersome
Alternatives Considered
AsanaReasons for Choosing ClickUp
ClickUp had all in one functionality that suited my needsSwitched From
TrelloReasons for Switching to ClickUp
The pricing of ClickUp favored our company- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
All in one PM tool, note-taker, client wiki, and much more
Generally, ClickUp has been the best solution for me to combine the features of a typical project management system with notion-like features.
Pros
I love the fact that I can customise it so much. I used an outside agency to set it up, so now it's all organised the way I like it. Also love the way I can have wikis for each client.
Cons
Takes up a lot of resources on my laptop. Can sometimes slow down the rest of my PC.
Reasons for Choosing ClickUp
Needed too much technical knowledge & was too heavy a load on my pcSwitched From
NotionReasons for Switching to ClickUp
Ability to customise and automate, and nice display.- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Managing Tasks & Time
For personal use I think it's great to keep your productivity on track. The free plan gives you a generous amount of options to use but if you need more options for teams you'll have to upgrade.
Pros
This a one stop app for tasks, goals, mind maps documents the lot. Reminders and events can sync with everyone involved to ensure productivity stays high. Customer service was also pretty good.
Cons
Their A.I feature is at best mediocre with an additional fee per month. There isn't a feature to create invoices and bill inside the app. The proofing option wasn't as robust as I would've liked either.
Top ClickUp Alternatives
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great platform - if it fits your budget
Pros
Clickup is a great tool for those looking to track projects, tasks and collaborate with other members of the team. My position is a lot of projects that include all types of creative work. Clickup allows me to track the progress of each project and keep writing in the same place. It also allows me to collaborate with other team members and keep track of upcoming tasks/projects.
I also love that I'm able to access other workspaces from the same space. This allows me to use Clickup for personal tasks/projects as well but keep them separate so my coworkers can't see them or access them.
Cons
I wish Clickup had a more substantial, and permanent, nonprofit discount. Our nonprofit is relatively small with limited space in the budget. Clickup's discount for nonprofits is small and only applies to the first year. That is a major barrier for adoption.
- Industry: Design
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Whiteboards Make ClickUp Stand Out
Overall I have no complaints, and I am still using ClickUp for the whiteboard feature.
Pros
Two things I really like bout ClickUp. The first is their Timesheets. Entering your time is super easy, you can track whether your hours are billable or not, and there's even a way to track your hours with a timer. The second feature is the Whiteboard feature, which isn't available with any of the other products I have tested.
Cons
Unfortunately, I need to upgrade to a paid subscription to continue using the Timesheets feature, which is one of the main reasons for using ClickUp, and I can use a free version of other programs for time tracking.
Reasons for Switching to ClickUp
I actually use TrackingTime for keeping track of my time since I would have to upgrade to continue to use timesheets, and ClickUp for the whitebaord feature.- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Clikup the behemoth
Great now that I have used it for over a year, should make things a lot more simpler. I still feel giving so much functionality is gonna confuse a lot of users out there.
Pros
Well its a behemoth of an application and can have a lot of integrations in it. Automations and now with AI summaries makes getting tasks done easier.
Cons
Its just too big, when I started using it. I hated it like anything due to its sheer size (obviously a lot of teams in my company so a lot of boards). Getting used to was really difficult. Its super slow. Slow as in you can compare it to a tortoise.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Maybe the most complete tool you need to manage your projects
To put it in one word I will say it was great. I used it in the past and also I've tried multiple other solutions like Jira, Asana, Plaky, and many more others trying to find the perfect tool but somehow I always relied on ClickUp. It's not the perfect solution but I think is there compared with other solutions on the market.
Pros
I find the concept of spaces the most complete for my needs. I use spaces for customers, and I put all the client projects there as folders, but I also use them for large projects.
Cons
The loading speed. I tried on multiple different networks but it has that lazy loading that way in the past, when I started to use the tool it was not there.
Reasons for Choosing ClickUp
I found the user experience to be more friendly and simple on ClickUp compared with JiraReasons for Switching to ClickUp
Better user experience, more intuitive interface and all the feature we needed to manage our projects at a better price, at least in our opinion.- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Track progress, milestones and meet sprint goals - ClickUp
I have been using it for 2 years, overall is a good product and experience is good. It comes with integration of CI/CD tools like github so that team members can collaborate together. I also use it to track my daily tasks, progress and milestones achieve. It helps me meet deadlines by timely tracking
Pros
I like the UI, it is a modularised platform. It helps product managers to organise sprints and assign tasks to team members to reach milestones. It helps to track progress of the project, goals , milestones, etc. It comes with integration of CI/CD tools like github and gitlab
Cons
It is costlier in comparison to similar products in market. Slightly organisation of tasks, allocation to sprint, filling in the fields relevant to the task is slightly complex
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Task Manager and CRM for all!
Fantastic! We are an accounting firm and being able to track tasks and history was great. The change in the platform made things a little tricky but good!
Pros
I love the customizability of the platform. Very versatile and can be used by seemingly any type of organization
Cons
Not super intuitive on the automations and the structure changed making it harder to understand how tasks and subtasks work. Subtasks can get buried if not careful
Alternatives Considered
JiraReasons for Choosing ClickUp
Trello was too manual for our processes and needs to automateSwitched From
TrelloReasons for Switching to ClickUp
Cheaper than most of the alternative products and fit the needs we had at the time- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for Free Trial
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Review Source
Why Clickup
Felling so good while using this Clickup website and it full fills my needs and easy of use
Pros
it have user friendly interface,good customizability.
Cons
it was giving frequently updates this will some disturbance
- Industry: Renewables & Environment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
In my experience, ClickUp will reduce your stress and help you focus
Overall, my use of ClickUp was very positive at the time I used it (in an Administrative and Executive role), and kept me on track with prioritizing tasks, projects, and reminders of important upcoming events. I used it daily for over a year, and it me keep track of everything I needed to do. I could definitely say that by using ClickUp, my stress in the role I was in was reduced, ultimately allowing me to focus and tackle large and complex projects ahead of schedule while managing ad-hoc tasks throughout the day/week.
Pros
When I first started using it, I would keep track of each and every task given to me in Clickup. This evolved from only a to-do list, to an agenda and company document and template library. I loved how easy it was to navigate, as a business alternative to Notion (which I was using for personal reasons) with similar features.
Cons
When I tried using Clickup more recently (within the past year), it seemed as though it was overloaded with new features that weren't there 2-3 years ago. It's very confusing for someone who was used to the previous ClickUp with less features (This might be the first time I've ever reviewed something poorly for having too many features).
Alternatives Considered
NotionReasons for Switching to ClickUp
I wanted to keep my personal workspace within Notion, separate from my work-related tasks and workflows within ClickUp.- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
ClickUp really is the tool that replaces most + removes a lot of redundancies & wasted time!
I have been using ClickUp since its inception in 2017. At first, I was very hesitant when they launched 2.0 since I'd become deeply ingrained in their atmosphere and setting up accounts for my clients. But now we're at 3.0 and they recently introduced AI Brain and it really gets better as it ages! They are making amazing use of their Series C funding. The feature that has recently gotten me SO EXCITED is the launch of ClickUp Chat to replace Slack (I've been WAITING for this moment for what feels like years)... this is going to be such a fun iteration to play with + implement for my clients.
When I work with my consulting + operations management clients, it's the one and only tool that I recommend for streamlining operations and building holistic views of the business. Setup correctly, I can look at EVERYTHING inside of ClickUp-- which is where most project management tools fall short.
I love that I can organize things very cleanly in space/folder/list views. The whole business structure can be easily seen at a glance.
Whenever I need support, live chat is always there... I can also bring ideas that I have that I am not sure how to bring to light and they'll provide suggestions for me to try out and work with me as I implement if it's too much for the rep, they'll escalate my ticket and I receive a custom response from the engineering team on how I can set this up. Even after 7 years, I am still learning new things about ClickUp.
I love that I can have a pulse on EVERYTHING. I've easily been able to set up CRMs, Customer Support Centers, and Day-to-Day Operations, capture recurring + repeatable tasks, and increase efficiency + productivity.
I can embed spreadsheet views, easily respond + assign comments to team members, and create a dashboard that has ANY information for my clients (and for internal reporting). The fact that ClickUp is so customizable may seem overwhelming to the newbie, but you just get started with the core features that you need, and then geek out over the additions you can make as you grow your confidence with the tool.
I've been in the operations, consulting & project management space for the last decade, and no tool has come close to achieving what I can do with ClickUp.
Pros
The BEST thing about ClickUp is that it really is shaping up to be the tool that replaces ALL for day to day management. Since its inception, they have continued creating innovative features (vs. just OK) features to make it happen. I also LOVE how simple, clean and organized it is. It's the one tab where myself + the team spends most of the day in for communication, visibility, and management.
Cons
There really isn't anything... right now the only thing I don't LOVE about the tool is the workflow diagrams. But it's still a fairly new feature that will evolve. After using tools like Miro it has a long way to go. There was also a bit of a learning curve when first starting to use the diagrams, it wasn't as intuitive. The saving grace is that we can then convert the diagram into tasks (which is seriously a dream).
It would be nice if it were modeled a little more after Miro, and we had the ability to brand the colors vs. the preset colors which are very traditional RGB.
Reasons for Choosing ClickUp
A lot of other tools stopped showing a product roadmap for growth and started stagnating... ClickUp started leading the charge, putting out game changing features, allowing me to customize to my needs, and continued to show it was on the path of innovation and really be the one tool that replaces all. It just looked + felt like something I was easily going to be able to integrate within my day to day, whereas other tools felt like it was a chore to have it work for me.Reasons for Switching to ClickUp
Superiority, strength in roadmap, amazing support, customization- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
CLICKUP is the JAM!!!
Using ClickUp has been a fantastic experience! It’s made managing my tasks and projects so much easier. The ability to customize everything—from task views to priority levels—lets me organize my work exactly how I want. The features like time tracking, goal setting, and integrated docs help me stay focused and productive. What really stood out was how smoothly it supports teamwork; everyone stays on the same page with clear communication and updates. Overall, ClickUp has streamlined my workflow and significantly improved how I manage my day-to-day tasks.
Pros
ClickUp is a game-changer for staying organized! The app offers incredible flexibility with task management, allowing you to customize views, set priorities, and track progress all in one place. The integrations and automations are seamless, saving tons of time. Whether you're working solo or with a team, ClickUp makes collaboration smooth and efficient. I love how I can break down complex projects into manageable tasks while keeping everything connected. The user interface is intuitive, and the customization options are endless. Highly recommended for anyone looking to boost productivity!
Cons
Havent came across something I did not like.
Alternatives Considered
JiraReasons for Choosing ClickUp
So much more user friendly and felt more organized.Switched From
Microsoft ExcelReasons for Switching to ClickUp
Ease of use, once you start getting accustomed to the functionality all is a breeze.- Industry: Libraries
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Marketing's Timeline Manager
Different project management tools it offers have been very helpful in tracking timelines of the campaigns as well individual undertakings. Simply the chance to create fields and automate a lot of similar operations has freed our time so much.
Pros
The key distinctive aspect of ClickUp that can help users manage projects more efficiently is the ability to switch between the Gantt chart, the Kanban board, and the list view. The other distinctive features are the timer that is tied with the tasks and can track projects’ and teams’s activity.
Cons
On the other hand, it also means that there are at times too many features that cause some general issue, especially when dealing with large data and multiple integrations.
- Industry: Museums & Institutions
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Team Collaboration Made Easy
My overall experience with ClickUp has been positive and efficient. ClickUp has been instrumental in improving our workflow and enhancing team communication, contributing significantly to our project success
Pros
What I liked most about ClickUp is its versatility and user-friendly interface. It made managing tasks and projects straightforward and efficient, helping our team stay organized and productive.
Cons
What I liked least about ClickUp was the occasional complexity in setting up advanced features like custom workflows. For example, configuring automated notifications across multiple projects required more time and technical understanding than expected, which could be challenging for new users or those with limited experience in project management software.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Great functionality, but is it over complicated?
Maybe I'm just not skilled enough to take full advantage of it yet, but the complexity of it and the lack of natural UX flow put me off trying.
Pros
It has a lot of features and functionalities.
Cons
It can be quite confusing. I think there's an overwhelm of features and functionalities so sometimes I feel like I lost the whole benefit of managing tasks because it's all just time-consuming and over-complicated. I've been using it for a while and sometimes I still can't find what I'm looking for.. it doesn't feel intuitive.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Betetr organization and tracking thanks to ClickUp.
I use ClickUp daily for project tracking and management. Every week my team holds meetings using Click-up as a guide. I mainly use it to track the evolution of the projects I'm involved in, and to track and schedule tasks that I might forget otherwise.
Pros
- Wide functionality.
- Different views to suit different needs at work.
- Easy and fast to use.
- Very reliable.
- Great for project tracking.
Cons
- Sometimes there is a lag when creating tasks or documents.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
ClickUp is the way to go in project management. It help bring everything together in one place.
Our experience with ClickUp has been a graceful and productive one. It has helped us to work better on our projects by allowing us to bring together and consolidate all our project resources. ClickUp also unites us by giving us an excellent collaboration space for working together on our shared projects.
Pros
ClickUp helped us to get all our project resources consolidated in one place making it easy to organize our projects. It provide amazing dashboards and visualizing tools that allows us to monitor the progress of our projects easily. It has great information sharing and chatting functions that help us to work smoothly together when collaborating on projects. ClickUp allows unlimited customization which enabled us to have it setup in accordance with our needs. The automations in ClickUp made it easy for us to setup our projects and attend to the repetitive tasks.
Cons
There has never been anything wrong with ClickUp since the day we started using it. There lacks anything to dislike about it.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Streamlining Remote Work with ClickUp: A Comprehensive Review
ClickUp has significantly enhanced the efficiency and effectiveness of working from home. Its intuitive task-tracking system provides a clear overview of responsibilities and project progress, ensuring seamless collaboration. The platform is both user-friendly and visually appealing, making it easy to monitor workflows and stay organized. Whether for individual use or team management, ClickUp proves to be a highly valuable tool. Additionally, its ease of learning and implementation makes it accessible for users of all levels, further solidifying its position as an essential productivity app.
Pros
The ability to easily track and manage tasks is a standout feature of ClickUp, significantly improving work efficiency. The comments and reply functionality within tasks facilitate seamless communication, making teamwork more streamlined and effective.
Cons
Currently, I haven't encountered any drawbacks. I will provide feedback if I come across any in the future.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Robust Tool for PPM: ClickUp
Pros
It has ever been straightforward to carry out task and project management through real-time workflow automation.
Cons
I have not yet discovered any flaw on this PPM tool.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
It provides all the necessary workflow management and collaboration needs.
ClickUp has increased our team’s efficiency in including all tasks in the workflow chart, which has enabled us to keep things organized as required, and made follow-up, updating, and documentation very smooth.
Pros
I loved ClickUp for its ease of use in creating to-do lists and setting timelines for them. ClickUp supports our organizational capabilities and brings members together on a single workflow chart, which unifies goals and increases focus on completing tasks on time. I loved the ease of making updates and sending alerts or inquiries to other colleagues directly from the same page. I loved that all details and inputs are documented with ClickUp, so that the project page becomes a reference for everyone to implement accurate follow-up and push pending activities. The dashboards are amazing, as they can be configured according to the project’s needs, and I loved that they are automatically updated according to the latest updates, which makes them ready to view at any time.
Cons
With the multiple versions and updates, the negatives have almost disappeared, and working with the rest of the team using ClickUp has become more efficient and enjoyable as well.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
A perfect combination of all the features we need to achieve comprehensive management
ClickUp has supported and enhanced our organizational and administrative capabilities. Managing all the details and scheduling with ClickUp has become easier and more efficient.
Pros
I loved ClickUp's ability to simplify the collection of team tasks and consolidate them into one schedule. I loved the ease of reversing member updates and finding expected closing dates. ClickUp's organizational features are great, ensuring that attachments exchanged between members are transferred to the project file.
Cons
I have no negatives to consider with ClickUp. The design is elegant and access to all features and panels is easy. I appreciate its strictness in adhering to some formats in reports or dashboards as this ensures their formality.
- Industry: Farming
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
ClickUp Clicks Projects and Tasks for 24/7
Pros
Creation of unlimited gantt charts and real-time chat for team collaboration is what I like most.
Cons
It doesn’t have built-in message board but I have merged with external apps.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
ClickUp Insight by Njoroge
Pros
ClickUp not only automated PM and TM but also offers instant messaging and chat features.
Cons
Need I say something really, thanks for asking, but ClickUp accomplishes all my needs without complications.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
ClickUp: PPM Tool with BIM Capabilities
Eradicating manual workflow when managing tasks and tracking time on projects improve productivity.
Pros
ClickUp offers an extensive range of features in one place. BIM, live chat and PPM are my favorite capabilities which I use on a daily basis at workstation.
Cons
I rarely come across any issue when managing tasks with ClickUp.