Accord LMS Reviews

Pros

Since we are utilizing Accord to connect various independent distributors, Accord's ability to provide Admin capabilities for over 40+ individuals is unmatched. The organization of levels of employees, as well as automatic reports sent to management is easy to understand and extremely effective.

Cons

Thus far, nothing to report

Pros

Our client company licensed the Accord LMS several years ago to train temporary employees. The courses we implemented guide the employees to understand the business model, consider specific aspects of their new role, and train them to interact with the business system.

Some of the content in the courses is confidential, and the Accord implementation helps to limit access to that content by limiting enrollment based on security roles.

Courses are designed using the SCORM standard, which allows course development to be done independent of the LMS. The courses have loaded and interacted with Accord very well, correctly reporting quiz scores and completion status.

Accord has been a very stabile product, requiring very little administrative attention. Our version of the product has a limit on the number of active learners, so we have had to monitor our usage and either limit the number of learners or adjust the license to fit our needs.

We have directed several special requests to the sales department with regard to licensing, and each time they have accommodated our needs. We have found them a good partner to work with.

We have kept the software on a maintenance contract throughout, and have generally found this to be a good value. While service requests have been minimal, there have been some key times during software upgrades where we have placed service requests. These were answered quickly and our issues were resolved. The cost of the maintenance contract has increased sharply, and this has caused us some concern.

In summary, we have found the Accord LMS system to be flexible, valuable and reliable.

Cons

We were recently surprised by a significant increase in the maintenance contract cost.

Pros

An excellent account management team who responds to all queries and concerns as needed. The product works reasonably well, especially if you don't need any fancy design changes.

Cons

Customization requires professional services or knowledge of DNN. Not much documentation or assistance from the company. User management, reporting, and course management work until you want in-depth functionality that most other systems have - out of the box.

Pros

The software is packed with features and functionality. It supports a lot of files formats for both documents and video. Integration with GoToMeeting, GoToTraining, and GoToWebinar is a worthy addition. It would be nice to have Zooma as an option. Integration is seamless depending on the configuration you choose. Support is 24/7 but responds in a timely manner. The quiz builder caters to more question types than the usual offerings.

Cons

The UI looks antiquated for 2021. It needs a major overhaul. The support documentation needs to be updated as well. Some of the features have been upgraded or changed but the documentation is lagging behind. As a user, organizing files in a playlist style with the next video or document ready to play is useful yet it is missing. A pop-up window opens when using a desktop and it is a bit annoying. The landing page needs improvement with regard to styling.

Pros

AccordLMS provides all of the expected LMS capabilities. The installation and upgrade of this product is simple. The administration is easy, customization is good, and the customer service is excellent. The eCommerce piece is robust and the system allows for multiple portals sharing courses from master to child. The system allows for free access (such as for internal training) as well as purchased access (for external sales, either individual or subscription).

Cons

One client that I worked with had too many sub-folders for their courses, and this caused performance issues (this may have been addressed in latest release). Also, if you need detailed quiz reporting (down to the individual question and answer level) you must build your assessments with Articulate, as AccordLMS has custom code to extract their reporting details.

Pros

We are still in the implementation phase with Accord and the support has been top-notch. Accord offers many features at a very reasonable cost. The Accord system included everything we were looking for in the way of features such as branding and customization capability, ease of administration, certification tracking, ILT support, virtual classroom, extended enterprise capability, a strong compliance aspect, resource upload ease, a community aspect, gamification and so much more--right out of the box! After months of research, and several months of actually using the Accord system, I would highly recommend Accord to any company looking to implement a new Learning Management System.

Cons

So far there have been no dislikes. Both sales and support have been extremely responsive to our needs. We are a small company with rapid growth and needed a company that could keep up with our growth. Accord has been able to do that.

Pros

Easy to setup and configure. Works very well within Dotnetnuke.

Cons

Nothing really, we like the entire product.

Pros

Customer Service
User Friendly environment

Cons

Admin Setup is a bit complicated, but luckily Accord Staff Members are right there to help you

Pros

Robust capabilities, ease of use, cost.

Cons

So far I have not found any. There must some somewhere!

Pros

The application, hosted with Accord LMS, was easy to set-up. On going maintenance is also very simple whether adding or updating content, creating reports or adding or updating learner access. Should I require support, this is always readily available.

Cons

The reporting functionality, while improving, is not as simple as the rest of the interface. Most of the reports focus on learner reporting and I am looking for more reports for the system administrator. Accord LMS support has assisted me in creating the reports I needed.

Pros

Accord LMS is very easy to navigate. The look and feel is really nice and gives the appearance of a professional system. The reporting tools are good and allow a level of customization. Their sales guy we worked with was very good and fed us all the information we needed in a timely fashion.

Cons

The biggest deal-breaker for us was the inability to book many conference rooms across our firm for one single event. We loved the rest of the product.

Pros

Customer service is very responsive, the LMS has all functionality, and quite cheap compared to other solutions.

Cons

Very difficult to figure out how everything works. Despite having a lot of functions, sometimes you can spend hours doing basic things.
Though as soon as you know how to do it, it's relatively easy.

Pros

Accord provides good value for its cost and has responsive and friendly customer support.

Cons

Automatic reports could be improved so that they are cleaner in appearance and more customizable. Additionally, we are waiting for more features to control the user experience.

Pros

It is very easy for the end user to navigate.

Cons

It was somewhat confusing on the admin side to learn at first, but the Accord team was very patient and provided lots of help in learning the system.

Pros

The ability to customize the look and feel of the client interface is great and having Interzoic Media as a partner is a plus. We are a very customer oriented company and to work with a company that feels the same way is such a benefit. We have been very happy with both the product and service and they are always available to help or answer any questions. Super reliable product and support. Our customer base has grown and the Accord LMS scales very nicely. No performance issues and works very well with Dotnetnuke.

Cons

nothing really. We are very happy with the product and the vendor. Interzoic releases updates pretty regularly with new features so make sure you upgrade on a regular basis.

Pros

Accord LMS is the perfect solution for those needing a quick but efficient module install under DNN .
Easy customization to include your portals look/logos/etc.
Many web 2.0 integration features including the best CMS capabilities, social networking capabilities, forums, blogs, chat, and wikis.
Manager features to quickly setup Learning Events (SCORM presentations and Quizzes) as well as the ability to setup external Learning Events ( URLS, YouTube, Flash ) is a breeze to configure.
Learner module serves up content to learners based on their roles/profiles.
Attempt history log is available as well as quiz results reports for all quiz and surveys.
Learning Events are searchable.
The support team behind this product is outstanding.
When we needed assistance , it was provided immediately and professionally.
Good product documentation.
Pricing structure is fantastic.

Cons

Like any good application, there is a bit of a learning curve.
However, as noted above, documentation is good and is kept current . This helps to ease the learning curve

Pros

Customer Support and User friendly

Cons

Administrative side is not so user friendly

Pros

Whenever I have questions, they are quick to get back with me. User friendly. Does the basics of an LMS.

Cons

Reporting isn't the greatest. Hard to administer the way we would like it to. It seems as though time goes on, we are outgrowing this LMS.

Pros

I love the basic layout of this LMS. It's easy to access your courses, at one glance you can see what you've completed, what you are in the process of completing, and what you haven't started yet. The resources tab is another excellent feature, which allows one to post important material that can be accessed by anyone registered in the LMS, not just those who are assigned specific courses. And I can't speak highly enough about the customer service. Any issue or question I have had was immediately addressed by my service guy, and he has been kind, patient, and helpful along every step of the way.

Cons

The reporting function is a little difficult to figure out on your own, but again, the customer service is amazing and happy to help walk you through it.

Pros

Ease of content upload and site navigation. I have used this software for over five years and have not had any issues, even after several software upgrades. Year after year we have experienced smooth content upload with no issues in functionality for the user. The reporting function within the Learning Management System is easy to use and very accurate with essentially no time lag.

Cons

For my purposes, I have no issues with this software

Pros

It is very easy to install and configure and has a functional interface.

Cons

In fact, there is nothing that I do not like, I use it with pleasure, but the price may be a little high.

Pros

Accord has provided an intuitive platform for my e-learning authoring needs. New faculty trainings and employee onboarding have been our primary use of the product, and it has served those purposes well with the e-learning features you would expect. I have been relatively happy as well with ease of use in managing the courses from the back end as well, although I do not use this as much as our administrator.

Cons

I would like to see a bit better reporting/analytics, but for our use this hasn't been prohibitive. We have been quite happy with the product, and it seems that customer support with Accord might be able to assist with better reporting.