--- description: Review of ToucanTech Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ToucanTech | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Association Management Software](/directory/447/association-management/software) > [ToucanTech](/software/121168/toucantech) # ToucanTech Canonical: https://www.softwareadvice.co.uk/software/121168/toucantech Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/121168/toucantech?page=2) > ToucanTech is a community management platform that combines database management, website hosting, communication tools, and engagement features in one system. It is designed for schools, universities, alumni organizations, associations, and membership groups to manage and engage their communities. The platform includes a secure database for storing member records with querying and reporting capabilities. It offers a customizable website builder with branding and layout options, along with an optional private member portal and mobile app. Communication tools allow for sending newsletters and tracking engagement. Event management features support planning and organizing gatherings, while integrated payment processing handles transactions and invoices. The system automatically records member interactions to maintain updated records and provide insights into engagement. Additional tools include group and club management for creating sub-communities and fostering networking. ToucanTech centralizes member interactions in one location, reducing the need for multiple applications. It supports tasks such as data management, event planning, and communication within a single platform. > > Verdict: Rated **4.9/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 151 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ToucanTech - **Location**: London, UK - **Founded**: 2014 ## Commercial Context - **Starting Price**: £6,000.00 - **Pricing model**: Flat Rate - **Pricing Details**: Contact ToucanTech for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Copilot - API - Access Control - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad hoc Reporting - Admissions Management - Alerts/Notifications - Alumni Management - Application Management - Assessment Management - Attendance Management - Attendance Tracking - Attendee Management - Billing & Invoicing - Blogs ## Integrations (17 total) - Apple Pay - Freshchat - GoCardless - Google Cloud - Google Pay - Instagram - Juicer - LinkedIn for Business - Meta for Business - PayPal - Stripe - Stripe Billing - Synergetic - TASS - Twitter/X ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Association Management Software](https://www.softwareadvice.co.uk/directory/447/association-management/software) ## Related Categories - [Online Membership Software](https://www.softwareadvice.co.uk/directory/1626/online-membership/software) - [Social Networking Tools](https://www.softwareadvice.co.uk/directory/4178/social-networking/software) - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) - [Data Management Software](https://www.softwareadvice.co.uk/directory/4230/data-management/software) - [Online CRM Software](https://www.softwareadvice.co.uk/directory/387/online-crm/software) ## Alternatives 1. [Vaave](https://www.softwareadvice.co.uk/software/82470/vaave) — 4.8/5 (400 reviews) 2. [Neon CRM](https://www.softwareadvice.co.uk/software/3122/neoncrm) — 4.3/5 (613 reviews) 3. [DonorPerfect](https://www.softwareadvice.co.uk/software/389956/donorperfect) — 4.5/5 (1384 reviews) 4. [AlumnForce](https://www.softwareadvice.co.uk/software/95459/alumnforce) — 4.8/5 (92 reviews) 5. [Almabase](https://www.softwareadvice.co.uk/software/124528/almabase) — 4.7/5 (144 reviews) ## Reviews ### "Great platform and great team behind it." — 5.0/5 > **Ellen** | *27 February 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: My experience with ToucanTech has been that it is reliable, easy to use, and well supported. The customer support team have been a standout throughout implementation and ongoing use. > > **Cons**: Our original payment platform wasn’t compatible, however once we were set up on a supported option everything has worked well. ----- ### "You CAN with TouCAN\!" — 5.0/5 > **Jo** | *16 September 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Customer support has been fantastic. In particular \[sensitive content hidden\] has been exemplary in his understanding of our creative needs and considered in his design approach which is reflective in the quality of the site we now have to gone live with. His attention to detail is next level and we are excited about what comes next. > > **Cons**: Initially putting our alumni and giving site together had its challenges, but these were soon addressed with Support teams and Account Managers. A huge thank you to the team\! > > Our experience has been positive, and we would be happy to refer Toucan Tech to other users. We are yet to experience the full scope of the product, but we are excited about our growing connections with our alumni and donors. ----- ### "Needs fulltime use, otherwise very frustrating to use occasionally" — 3.0/5 > **Michael** | *9 June 2023* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: It's comprehensive and obviously has many features that are not relevant to some users > > **Cons**: I didn't find it very intuitive and would have found more hints useful when errors occurred, although I know ToucanTech are always looking to improve the system > > I use it very seldom , but find it frustrating to obtain the results I require. Help information is on a separate Web page and the search on that is not comprehensive. ----- ### "Would thoroughly recommend." — 5.0/5 > **Harriet** | *2 December 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The software is user friendly, logical and easy to navigate. We use the reporting wizard a lot and there is so much information you can get out of the database. The customer support is amazing and they get back to you very quickly if there is a query. The event management side is so much better than our last database with alumni and parents being able to book straight onto an event. > > **Cons**: There is so much information held within the database that it took a while to find out where it was in order to run the correct report. Once you are used to the navigation then the reporting is much easier. > > The onboarding was very detailed and the team were very supportive. We had a lot of training before we went live and again once we had started using it which helped immensely. The team are always on hand if there is a query and \[sensitive content hidden\] is brilliant at sending loom videos which visually shows how to do certain tasks. There is a lot of schools using ToucanTech so there is an instant network of users to tap into and learn from. ----- ### "ToucanTech review" — 5.0/5 > **Richard** | *18 November 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The best thing about ToucanTech is having a back end fundraising and alumni CRM linked to a website / portal in the front end. This makes it easy for our community to engage with our School, and it is great for us as a small Development team, as it minimises data entry. It is fantastic to have events, email and donation functions built into the product - this means we are just using one system for all our fundraising and alumni needs. The filtering and reporting functions are very easy to use, and the email sync saves many hours manually uploading emails. > > **Cons**: The Wonde API hasn't quite worked for us in our first year, but we are working together with ToucanTech to resolve this. > > We have been really impressed with the level of customer service - ToucanTech colleagues are always very prompt replying to queries and resolving any issues. They show a genuine interest in the School, even coming to visit as part of our onboarding process. The system is very easy to use and suits small teams like ours, with colleagues needing to wear multiple hats. ToucanTech also do great notebooks\! ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/121168/toucantech?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/121168/toucantech) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data