--- description: Review of Ciphr Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ciphr | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Payroll Software](/directory/318/payroll-software/software) > [Ciphr](/software/11576/ciphr) # Ciphr Canonical: https://www.softwareadvice.co.uk/software/11576/ciphr Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/11576/ciphr?page=2) > Ciphr's HR software and payroll software (available as a fully packaged solution, or separately) cuts admin, keep your employees' data secure, and automate business-critical tasks. Our solutions are designed with UK mid-market organisations (200-2,000 employees) in mind. Giving you the tools and functionality you need to grow, scale, and simplify people operations. We're trusted by more than 1,400 organisations, including Volkswagen Group, the Natural History Musuem, Lebara and many more. Our solutions include: - HR software: intuitive, sophisticated cloud HR software with AI tools that simplify time-consuming tasks - Payroll software: cloud-based payroll software that delivers faster, more accurate pay runs. CIPP's Software Product of the Year 2025 - Benefits software: a personalised flexible benefits platform that works for everyone - LMS and eLearning: our advanced LMS and off-the-shelf eLearning courses help you achieve your learning goals > > Verdict: Rated **4.3/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 45 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ciphr - **Location**: Buckinghamshire, UK - **Founded**: 1982 ## Commercial Context - **Starting Price**: £7.00 - **Pricing model**: Per User - **Pricing Details**: Pricing is based on a per user per month model. Contact us for detailed pricing information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - 360 Degree Feedback - API - Absence Management - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Applicant Tracking - Application Management - Approval Process Control - Approval Workflow - Assessment Management - Asynchronous Learning - Attendance Tracking - Audit Management - Audit Trail - Auto Update - Background Screening - Benefits Dashboard ## Integrations (17 total) - Broadbean - Experian Email Verification - LinkedIn Jobs - Microsoft Entra ID - Moodle - OurPeople - Payroll - ShopWorks - Totara Learn - Totem - Training Tracker - Twitter/X - Workday Peakon Employee Voice - hireful - iHasco ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Payroll Software](https://www.softwareadvice.co.uk/directory/318/payroll-software/software) ## Related Categories - [Payroll Software](https://www.softwareadvice.co.uk/directory/318/payroll-software/software) - [Recruitment Software](https://www.softwareadvice.co.uk/directory/372/recruiting-software/software) - [Applicant Tracking Systems (ATS)](https://www.softwareadvice.co.uk/directory/321/applicant-tracking-software/software) - [Workforce Management Software](https://www.softwareadvice.co.uk/directory/374/workforce-management-software/software) - [Benefits Administration Software](https://www.softwareadvice.co.uk/directory/492/benefits-administration/software) ## Alternatives 1. [Paylocity](https://www.softwareadvice.co.uk/software/4537/web-pay) — 4.3/5 (1822 reviews) 2. [Rippling](https://www.softwareadvice.co.uk/software/410674/rippling) — 4.9/5 (4616 reviews) 3. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5060 reviews) 4. [BambooHR](https://www.softwareadvice.co.uk/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews) 5. [Paycor](https://www.softwareadvice.co.uk/software/414126/paycor-perform) — 4.3/5 (3033 reviews) ## Reviews ### "'First Class HR with CIPHR'" — 5.0/5 > **Amanda** | *13 August 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: I really like how user friendly CIPHR is. It has made our processes so much quicker and easier. Everything feels streamlined and accessible, which makes a huge difference day to day. > > **Cons**: There is not much to dislike about CIPHR. It was very overwhelming at first but once you have the fabulous support from the PM and the consultants, it is smooth sailing. > > This has been a game changer for us \! It is like having a super organised HR Assistant that never takes any breaks :) Everything is clear, easy and our employees are loving it too and have said how fabulous it is \! It has certainly made HR at ATPI fresh again. ----- ### "CIPHR Review | Sterling" — 4.0/5 > **Jennifer** | *2 February 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I felt that the support and response from Mel the project manager was done really well and would always action queries as quickly as possible. The guidance and support for the LMS was great; Beth was fantastic and really encouraging when getting to know the system and how it works, especially helping get areas set up for future work. > > **Cons**: I found sometimes the general responses to questions could take a longer time and some details asked I didn't feel would be so complex for the system but seemed to be a little more challenging at the time. I do find some of the CIPHR system quite clunky and feels things could be a little smoother and done in less steps or actions as a back end user. There was times things were communicated and then when queried it would be a different response and sometimes it would differ to the original comment/ discussion. > > I would say it was mixed, a few hurdles however overall we're a lot more settled with the system now, if we'd looked back we may have changed the order for some areas as the system began being implemented eg Reporting possibly nearer the end rather than earlier on however most people were very supportive and more than happy to help when needed. There would be a few details I'd probably spend a bit more time on at the time if I'd known but our teams seem engaged and it's helping us build on more streamlined processes across the business. ----- ### "Excellent service" — 5.0/5 > **Ruth** | *13 February 2026* | Philanthropy | Recommendation rating: 9.0/10 > > **Pros**: The Customer Care team are always very supportive and timely in their response. Their new interface roll-out in 2025-26 was smooth and efficient, and we continue to appreciate their guidance articles which empowers the user to self-solve and learn rather than be dependent on the Ciphr team. > > **Cons**: Understanding the different Ciphr service packages and value for money is an interesting conversation in a charity context but nothing negative. > > We are impressed with the Ciphr system and we look forward to partnering with Ciphr team going forward. ----- ### "We keep willing it to work..." — 1.0/5 > **Suzanne** | *15 July 2025* | Mechanical or Industrial Engineering | Recommendation rating: 0.0/10 > > **Pros**: If it works, has the potential to be a great system. Good to add training events but would be better if more automated and also had a waitlist function. > > **Cons**: Does not work, too complicated for admin users. Reports on pivots so you have to cut and paste onto another excel to manipulate it, utilise report. > > Still waiting for it to work properly but it has been terrible. \[sensitive content hidden\] have been fantastic - 2 shining lights in the total darkness that is CIPHR. ----- ### "Positive experience\!" — 4.0/5 > **Nicole** | *29 January 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: User-friendly and easy to navigate, making it simple for employees to access their personal data. The system is highly accessible, and the customer service is supportive. Ciphr continually improves the platform and provides excellent short learning tutorials to help us make the most of its functionality. > > **Cons**: The implementation process at times felt longer than necessary, and there were periods where progress could perhaps have been streamlined. On occasion, response times from customer support have been slower than expected, which has temporarily delayed our ability to fully utilise all system functionality. > > Overall a positive experience\! \[sensitive content hidden\] who supported me in implementing iRecruit was great - he was very communicative and ready to offer support whenever he could. He spoke in a language we could understanding (ie non-technical) to ensure we fully understood each step of the process. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/11576/ciphr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/11576/ciphr) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data