--- description: Review of WRS Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: WRS Health | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Medical Billing Software](/directory/11/medical-billing-software/software) > [WRS Health](/software/1156/waiting-room-solutions) # WRS Health Canonical: https://www.softwareadvice.co.uk/software/1156/waiting-room-solutions Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/1156/waiting-room-solutions?page=2) > WRS Health is the top intelligent EHR for independent practices. We are a physician-founded partner dedicated to helping providers thrive through what we call All In Intelligence. That means more AI agents than any other EHR, smarter integration across the entire patient and revenue journey, and workflows that are actually designed for the realities of clinical practice. Who is WRS Health for? If you are a small or midsize independent practice seeking to manage both patient care and business operations from one place, WRS is built for you. If you are part of a growing specialty group that needs specialty-specific templates, automated billing tools, and centralized scheduling, WRS is built for you. And if you are a larger multi-location clinic searching for seamless coordination across providers, coders, and administrators, WRS is built for you too. What makes us unique is the combination of comprehensive functionality with human-centered support. Unlike fragmented systems that only handle scheduling or billing, WRS provides a complete cloud-based EHR and practice management platform where every module works together. From the first patient intake through charting, e-prescribing, order management, claims, denials, and revenue cycle, your entire practice operates in sync. Core Benefits for Practices - AI-powered automation. Our platform reduces administrative burden by automating documentation, intake, coding, chart prep, and claims submission. - Specialty-specific workflows. With more than a dozen medical specialties supported—including psychiatry, orthopedics, ENT, cardiology, OB/GYN, oncology, pediatrics, and more—WRS provides pre-built templates and features that reflect the way you actually deliver care. - End-to-end revenue cycle tools. From eligibility checks to denial management, our Revenue Cycle Management services help practices strengthen cash flow and reduce costly errors. - Virtual practice support. With services such as Virtual Front Desk Assistant, MIPS Management, and dedicated account managers, practices gain the ability to redistribute routine tasks and focus staff time where it matters most. - Patient engagement built in. WRS includes tools for telehealth, secure messaging, appointment reminders, and a patient portal—all designed to improve communication and reduce no-shows. - Regulatory readiness. WRS is FHIR API certified and Surescripts® certified for e-prescribing, with compliance support built directly into our workflows. Ongoing Support Where other vendors disappear after implementation, WRS remains an active partner. Every client is assigned a dedicated account manager who ensures alignment between your practice’s evolving needs and our platform capabilities. We also continuously release AI-driven enhancements and workflow improvements to keep your practice ahead of regulatory, reimbursement, and operational changes. Why Practices Choose WRS Health \* Founded by a practicing ENT surgeon who personally experienced the challenge of balancing patient care with practice management. \* Recognized as a top performer and PCMag’s \#1 EHR. \* Proven to help practices reduce denials, improve efficiency, and grow revenue while giving providers more time for patient care. With WRS Health, you don’t have to choose between patient focus and business success. You get both—on a platform that integrates the entire life of your practice into a single, intelligent system. > > Verdict: Rated **4.4/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 83 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: WRS Health - **Location**: Goshen, US - **Founded**: 1999 ## Commercial Context - **Pricing Details**: Contact WRS Health for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Analytics - Appointment Management - Appointment Scheduling - Audit Trail - Automated Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Clinical Notes - Code & Charge Entry - Coding Assistance - Communication Management - Compliance Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) ## Related Categories - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) - [Pain Management EMR Software](https://www.softwareadvice.co.uk/directory/115/pain-management-software/software) - [Podiatry EMR Software](https://www.softwareadvice.co.uk/directory/117/podiatry-software/software) - [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.uk/directory/15/web-based-medical-billing-software/software) ## Alternatives 1. 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We are quite happy with this product and company. ----- ### Review — 5.0/5 > **Constance** | *29 October 2012* > > My practice is located in Lakewood Ranch, Florida. When you walk into my office it’s very quiet. We have soft music playing in the front and you can get a cup of coffee or a bottle of water. There’s usually not much of a wait time unless there’s been an emergency and there might not be anyone else waiting there. If you’re not feeling well, I have you sit in the massage chair, put your head down and turn the light off so you can relax for a little while. We try to make it a calm, peaceful environment. I have been practicing Internal Medicine in the greater Sarasota, Florida area for four and a half years. I care for patients ranging in age from 18 to 103-years-old. It’s a diverse population comprised of a lot of old and young people with very active lifestyles. I enjoy the breadth of Internal Medicine. My practice has transformed into a hybrid practice where I have some patients who are what I call the ‘regular’ patients and some patients who are ‘concierge’ patients. I call it my wellness program, because it really focuses a lot on prevention and time. I used an EMR at a previous practice. I had several ‘must haves’ on my EMR shopping list. I wanted something that was attainable to get information from home. I was looking for a web based program so that I would have 24/7 access. It was quite important to me with my type of practice to be able to do that on the weekends. Previously, I had a very cumbersome EMR that you had to sign in and have a secure citrix to access it. WRS is so much easier because even if I’m at home I can pull it up on the computer. I looked at 10 or 15 different EMRs initially based on price and what they had to offer. And then I looked at doing billing, scheduling, and having everything all-in-one, rather than getting different components of a program. I liked WRS initially mostly because of the web based part. I think it’s nice from the standpoint that I have electronic capability from anywhere and also the patient portal and the billing and that it’s all tied in together. I tend to like to sit at my desk and talk to patients without typing. The nice thing is that at the end of that visit I can put that information in and I feel that I capture the charges and accurately reflect what the visit was much more than previously with paper charts or with other EMRs. When patients come into my practice I made up an instruction sheet on how to use the EMR to its fullest. They like being able to update their medication list, being able to make their clipboard and provide their history because I tell them to do that if they are going to see other physicians. They really like the patient portal for prescription refills, to request appointments, and to update me with information. A lot of e-mails come in though the patient portal. They like to let me know that they got their reminder for their appointment the next day. Any patient can e-mail through WRS. They can get Rx refills and ask questions. Patients in my wellness program can e-mail me 24/7 through my personal e-mail account. I think it’s very important that we stay in touch and that they don’t wait for the annual visit to bring a list of 12 things to discuss. Having that ‘give and take’ cuts down on anxiety and also keeps the patient well informed. Now we’re using the fax queue and it has significantly decreased the amount of ink and paper that I am using and increased efficiency in that we are not grabbing the paper chart, flipping it, scanning it, etc. That’s wonderful and it’s so much easier. It has significantly improved the workflow as well as the accuracy of making sure things are put in the right chart. I checked out WRS with a local biller who uses the WRS Billing Module. I particularly like that I put in the charges at the end of the day as I do my note. I can e-mail her and say, ‘I don’t know which code to use for this’ or ‘please note that this might need to change.’ It’s very flawless and seamless without phone calls and faxes. It works very well. If you send a ticket, WRS gets back to you. A lot of the updates WRS has done over the last couple of years have been very useful. Recently, there have been some updates in the medication queue that have been quite useful. I do appreciate those updates. The updates really do help a lot of the different types of provider. ----- ### "Horrible System to Use" — 1.0/5 > **Jocelyn** | *20 January 2026* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Initially friendly and agreeable. Set me up quickly and was patient with onboarding me. I do appreciate that part. > > **Cons**: Horrible system to use. Not transparent. And will mess up your billing and credentialing. Then try to charge you and obscene amount to transfer information and to terminate early. > > Initially positive until it wasn't. It's unfortunate because I do like the individuals I worked with. Over all policies and line item charges are ridiculous. ----- ### Review — 5.0/5 > **Constance** | *29 October 2012* > > My practice is located in Lakewood Ranch, Florida. When you walk into my office it’s very quiet. We have soft music playing in the front and you can get a cup of coffee or a bottle of water. There’s usually not much of a wait time unless there’s been an emergency and there might not be anyone else waiting there. If you’re not feeling well, I have you sit in the massage chair, put your head down and turn the light off so you can relax for a little while. We try to make it a calm, peaceful environment. I have been practicing Internal Medicine in the greater Sarasota, Florida area for four and a half years. I care for patients ranging in age from 18 to 103-years-old. It’s a diverse population comprised of a lot of old and young people with very active lifestyles. I enjoy the breadth of Internal Medicine. My practice has transformed into a hybrid practice where I have some patients who are what I call the ‘regular’ patients and some patients who are ‘concierge’ patients. I call it my wellness program, because it really focuses a lot on prevention and time. I used an EMR at a previous practice. I had several ‘must haves’ on my EMR shopping list. I wanted something that was attainable to get information from home. I was looking for a web based program so that I would have 24/7 access. It was quite important to me with my type of practice to be able to do that on the weekends. Previously, I had a very cumbersome EMR that you had to sign in and have a secure citrix to access it. WRS is so much easier because even if I’m at home I can pull it up on the computer. I looked at 10 or 15 different EMRs initially based on price and what they had to offer. And then I looked at doing billing, scheduling, and having everything all-in-one, rather than getting different components of a program. I liked WRS initially mostly because of the web based part. I think it’s nice from the standpoint that I have electronic capability from anywhere and also the patient portal and the billing and that it’s all tied in together. I tend to like to sit at my desk and talk to patients without typing. The nice thing is that at the end of that visit I can put that information in and I feel that I capture the charges and accurately reflect what the visit was much more than previously with paper charts or with other EMRs. When patients come into my practice I made up an instruction sheet on how to use the EMR to its fullest. They like being able to update their medication list, being able to make their clipboard and provide their history because I tell them to do that if they are going to see other physicians. They really like the patient portal for prescription refills, to request appointments, and to update me with information. A lot of e-mails come in though the patient portal. They like to let me know that they got their reminder for their appointment the next day. Any patient can e-mail through WRS. They can get Rx refills and ask questions. Patients in my wellness program can e-mail me 24/7 through my personal e-mail account. I think it’s very important that we stay in touch and that they don’t wait for the annual visit to bring a list of 12 things to discuss. Having that ‘give and take’ cuts down on anxiety and also keeps the patient well informed. Now we’re using the fax queue and it has significantly decreased the amount of ink and paper that I am using and increased efficiency in that we are not grabbing the paper chart, flipping it, scanning it, etc. That’s wonderful and it’s so much easier. It has significantly improved the workflow as well as the accuracy of making sure things are put in the right chart. I checked out WRS with a local biller who uses the WRS Billing Module. I particularly like that I put in the charges at the end of the day as I do my note. I can e-mail her and say, ‘I don’t know which code to use for this’ or ‘please note that this might need to change.’ It’s very flawless and seamless without phone calls and faxes. It works very well. If you send a ticket, WRS gets back to you. A lot of the updates WRS has done over the last couple of years have been very useful. Recently, there have been some updates in the medication queue that have been quite useful. I do appreciate those updates. The updates really do help a lot of the different types of provider. ----- ### "Good yet could be great" — 4.0/5 > **Jeff** | *22 September 2017* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Easy to see summaries of patient information and to pull down test results. Very nice company to deal with. Company dedicated to improving the software. Patients can see lab results that come into the program in "real time". Often they will beat me to seeing the results. Patient portal. Although we didn't use it, the program will call your patients 2 days before their visit to remind them. (We prefer calling on our own-yet this can be a big labor saver) Likewise we didn't use the practice management tools yet they are available and integrated into the program (this includes billing). > > **Cons**: Task manager/results review section needs improvement. I could not send comments either to patients or to my staff without going through 3 screens. I found this time consuming and since I like to feed back on results to patients it was just not helpful. In addition, in the task manager you have to go through 2 screens to clear it from the task manager section. Ordering labs and consults and xrays was initially a chore, yet once I spent a Saturday night looking up all the CPT codes and then saving them into different sections my staff and I became pretty proficient at it and actually found ordering easy to do (so actually a PRO as well as a Con, with the con being I had to figure out that shortcut on my own). Prevention section is nonexistent. You must create it yourself which I found difficult. I did not understand why the company did not at least load the US Preventative Services Task Force recommendations based on age and then let you edit from there. It would be much more helpful. > > Overall a good program and definitely a good value for the money. The company is responsive and pleasant to deal with. A moderate learning curve. Worth looking at yet as with any software you have to figure out how it may help or hinder your workflow. I give it a 7.5 out of 10. With the improvements the company is working on it may be better in the next few months (or not). ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/1156/waiting-room-solutions?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/1156/waiting-room-solutions) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data