Spendesk Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Spendesk

Spendesk is the all-in-one spend management solution that delivers more control, visibility, and automation to modern finance teams. Combine purchase orders, budgets, approvals, purchasing cards, virtual cards, expense reimburseme...

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Feature ratings

Value for Money
4.5
Functionality
4.6
Ease of Use
4.8
Customer Support
4.6

Browse Spendesk Reviews

221 of 221 reviews
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Tom
Tom
  • Industry: Gambling & Casinos
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 18/07/2022

Expense control.

It enables you to track in real time the expenses incurred through multiple corporate cards that are required for many of our employees' day-to-day operations.
Excellent tool for ensuring that the internal budget is followed without deviation.

Pros

Allows you to create personalized physical and virtual cards in order to avoid borrowing cards and losing control over responsible spending.
If you contact support before purchasing, it will provide you with a personalized demo.
It appeals to me because it has a simple and user-friendly interface that makes tracking card usage simple.

Cons

This platform has nothing that I dislike about it.

Jack
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 27/03/2023

Let down by slow customer service and some limited acceptance.

Spendesk helped us get on top of our paperwork and was a stepping stone to a more robust and complete system.

Pros

First introduction to this form of payment software and dramatically reduced the time we spent chasing receipts and reconciling payments.

Cons

Customer service was slow to respond and often unhelpful. Some major vendors did not accept Spendesk cards as payment.

Alternatives Considered

Pleo

Reasons for Choosing Spendesk

Dext Prepare (formerly Receipt Bank) did not offer payment services, only paperwork consolidation.

Switched From

Dext

Reasons for Switching to Spendesk

Spendesk offered more customisation that was critical to us.
Lee
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
1

1
Reviewed on 23/10/2024

They stole our money

Okay when you're using them, but not when you leave

Pros

Easy to use and solved our need at the time

Cons

When we left as a customer, they stole the £3k in our account and have still not returned it months later

Top Spendesk Alternatives

Christopher
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2019

Sucess Story

Pros

100% control over all teams and their spendings
Easy to use via app or directly on the platform
Streamlining of Cash-out
Customization of fields for export incl. cost center logic

Cons

Missing export file with images for German accounting software Datev

Alternatives Considered

Pleo and Expensify

Reasons for Switching to Spendesk

Great customer support known from previous companies

Response from Spendesk

Thank you Christopher for your great review!

Replied 16/10/2019
Jordi
  • Industry: Online Media
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2019

Everything undercontrol

Pros

Having credit card as main payment method for our online providers was a mess. Spendesk gave us absolut control about our expenses, reporting and more over... authmatization! Never more share credit card data to employees.

Cons

Spendesk should have been live 5 ago to avoid past problems :)

Response from Spendesk

Thank you Jordi for your amazing review. We're glad to help you stay in control of your company spending!

Replied 14/10/2019
Sales
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 04/07/2024

Spendesk - Reliable Expense Management Solution

Pros

We use the tool mainly to track our business expenses. It has a breadth of features that helps in handling day to day financial services in our organisation.

Cons

The tool feature are responsive but it's pricey.

Response from Spendesk

We appreciate your feedback, Sales! It means a lot to us.

Replied 30/01/2025
Freya
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/12/2023

So easy to submit payment requests & get virtual credit cards

Pros

The platform is super easy to navigate and use. It's intuitive to make a supplier payment request and track its status. Once I've paid, the system sends reminders to upload receipts. I like the fact you can drag + drop files into requests. We use virtual credit cards to for credit card purchases, too. The mobile app is super helpful for the same uses, too.

Cons

If I want to submit an expense claim with several different receipts, I have to upload them one-by-one rather than drag + drop all into one request. The mobile app also does not support multi-receipt expense claims, they have to be individual requests.

Gatuko
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/02/2024

A Great Spend Management Solution For Business

Pros

It comes with amazing travel management features
It makes spend management and accounting easy
It is helpful when it comes to payment processing

Cons

It is all a business needs for spend management as well as accounting and no dislikes.

Response from Spendesk

Thanks for the fantastic review, Gatuko! We’re happy to know we provide you and your company with the best way to manage spend.

Replied 30/01/2025
Elli
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 31/05/2024

Great expense reporting tool

Pros

Really easy to use in terms of submitting expenses, good UI - much simpler than some other competitors. Doesn't involve endless steps and you can customise approvers etc.

Cons

I think it'd be good if it did nudge notifications to approvers so you get reimbursed quicker as some people are just terrible at this so it'd be a good feature.

Response from Spendesk

We truly appreciate your wonderful feedback, Elli! It’s always great to hear that our efforts are making a difference.

Replied 30/01/2025
S. Andrew
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/10/2023

Virtual card for emergencies

199% satisfied definitely recommend it.

Pros

Use it mainly when I need to use a virtual card for an emergency for my customers great interface never has any trouble with it

Cons

Not much to not like. It’s working the way it should

sandrine
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2024

Contract manager

Pros

there's nothing i don't like, all is ok for me

Cons

the application, it' simply, pratical. all the informations usefull at the same place

Response from Spendesk

Your support and satisfaction mean the world to us, Sandrine! Thanks for taking the time to share your experience.

Replied 30/01/2025
Lukas
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/08/2019

Great accounting automation for distributed teams

We're a small team scattered around Europa and Asia & thanks to Spendesk, much of our accounting, requesting payments & doing personal expenses has been automated - giving us more time to focus on developing our business rather than filing manual reports & chasing receipts across departments.

Pros

- Spendesk allows to automate payments & approvals for business expenses and provides great overview over who owns which transactions, establishing great accountability
- The accounting integration (in Germany) was easy and straightforward
- Great approval flows
- It's possible to set up multiple teams & entities, modeling complex organizational structures

Cons

- Due to a change in Spendesk's internal processes in preparation for Brexit the onboarding process took 3-4 weeks, which wasn't well communicated in advance
- Each credit card's limit must be backed by money pre-loaded onto the bank account - and each card's limit needs to be 100% backed, effectively tying up an entire month of "worst case scenario" working capital
- Currency conversion charges are quite high

Response from Spendesk

Hello Lukas, and thank you very much for your very detailed review. We are sorry that you faced some issues while using Spendesk. Don't hesitate to contact our support team anytime you need, we are available for you. Have a nice day!

Replied 02/09/2019
Ken
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/04/2019

Happy to recommend

Pros

I have to say that I have been nothing but impressed by the Spendesk platform since we implemented it earlier this year. Tracking credit card expenditure was a manual painstaking process for us until we introduced Spendesk which involved chasing receipts and manually deriving accounting entries from a spreadsheet. I now have control and visibility across the business of the entire spend and am confident that I have the back up and approval processes for it in one location. You have managed to develop a cross platform UX that is easy for the user and the finance team alike and the reporting capability is second to none. I have no hesitation in giving a top rating and have since recommended it to other finance professionals.

Cons

If I had one suggestion it would be that the lead time of the physical cards is far too long and the cards themselves should be contactless.

Response from Spendesk

Thank you so much Ken for your amazing review!
We are working right now in decreasing the time of the plastic card delivery and the contactless card is on its way. Stay tuned... ;-)

Replied 17/04/2019
Nicolas
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/05/2018

I have been one of the first customer of Spendesk, saved me a lot of time and mistakes

Time saving, seamless approval workflow, team management, Xero integration

Pros

Superb UX, Analytical coding, greatest Xero integration ever, no more corporate credit card, no more credit card reconciliation + I can empower my teammates and make them responsible for their budget + I am in control of my expenses without spending too much time in painfull approval workflow.

Cons

I want to use it for all my subsidiaries
OCR please ?
A dedicated email than I can use to forward my receipts directly to the solution would be great too

Response from Spendesk

Thank you Nicolas for this review! We will get in touch with you to make sure that all your subsidiaries can use Spendesk.

Replied 22/05/2018
Pauline
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/07/2016

Absolutely amazing tool to manage you team spendings

We implemented Spendesk as soon as we heard from them for my compan Hivy.
Hivy is a Saas helping Office Managers to answer every employee needs.

What was the problem I was facing at Hivy? Well few corporate cards, not enough agility in the team when we needed to buy stuff online.
Spendesk was the perfect tool to make my team move faster.
I used Spendesk's product since the beginning - I love the fact that each time I have a question on the product, they quickly get back to me and do whatever is needed to solve my problem.
That's what I call customer support :)

Pros

Best customer support <3
Very smooth and user-friendly design
Custom Approval flow which is great when you go on vacations - you can really delegate the payment validation.

Cons

Cannot be used with existing corporate cards.

Response from Spendesk

Merci Pauline :)

Replied 21/07/2016
Rene
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/03/2022

SaaS business review

Positive, as said gives me a quick overview. the team with access, can also easy upload expenses and i can approved

Pros

Easy to use, use friendly, gives you quickly overview and control of spending's

Cons

For now not sure, as we are growing and implement new ERP system, so maybe in the future we could have

xavi
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2019

Easy and amazing finance administration tool

Pros

The fact that i can scan my receipts and upload them directly from the phone. Having a Visa credit card that links directly to the app and i don't have to use my personal one.

Cons

There are too many approvals needed for every single operation

Response from Spendesk

Thank you Xavi for your nice review. Concerning the number of approvals, it might come from the expense policy of your company. Feel free to contact our success team if you have any question about the use of Spendesk.

Replied 11/10/2019
Fabien
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 01/11/2019

Awesome to simplify expenses

Pros

Super easy to create/use/approve virtual cards for online expenses

Cons

It would be amazing if it could be combined with a forex solution, à la Revolut

Response from Spendesk

Thank you Fabien for your great review! We're glad to count Myriad Group as one of our customers and simplify your company expenses.

Replied 04/11/2019
Anne Caroline
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2018

Great tool to save time and increase expense monitoring!

Great tool to monitor credit card expenses, collect receipts and facilitate accounting booking!!
Users and accounting team are found of this tool in our company since it has been implemented

Pros

Easy to implement
Time credit
Great monitoring

Cons

Could be cheaper
purple color ;-)

Response from Spendesk

Thank you for your kind review Anne-Caroline!

Replied 28/11/2018
Omotayo
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/03/2022

Spendesk Accounting software

Account Payables

Pros

I particularly love the ease of use of the interface

Cons

None that i can think of at the moment.

Ioana
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 22/06/2021

What an improvement

Pros

user-friendly with the possibility of uploading receipts via the mobile app
automated top up request process
integration with slack for real-time notifications

Cons

no improvement points to be made at this stage

Daniella
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/03/2022

Loving Spendesk!

Pros

Spendesk has a strong UX, making their software a breeze to use. In a couple clicks, I can submit requests for reimbursement, add my receipts, get a virtual card, etc. I love how simple the platform is. It makes my job a lot easier!

Cons

I can't say there's anything I dislike about the software. It meets all my needs and more.

Ferdinand
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 17/06/2019

Improvements

Paying all over the US when travelling. Helps with keeping track of company expenses.

Pros

Easy to mangae/upload your receipts when you are travelling.

Cons

-Spendesk card doesn't work in many places (Trader Joe's for example)
-With the app you can only take photos from receipts. It would be a great improvement if you could make a photo that recognizes the receipt (adapts the borders automatically) and that converts it to a pdf.

Response from Spendesk

Dear Ferdinand, thank you for your review. The good news is our new mobile app will be launching soon, and includes a new feature to automatically crop receipt photos. Sorry to hear about the issues you had overseas, we've passed your comments on to our product team to investigate further.

Replied 19/06/2019
Verified Reviewer
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/05/2019

5 stars

Expenses I do have while I´m traveling due to work.

Pros

User friendly and organization, all information in the same place.

Cons

The software, none till now, the card to pay cant be used in some places. Overall, good experience.

Response from Spendesk

Thank you for your nice review!

Replied 29/05/2019
Daniele
  • Industry: Capital Markets
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/07/2019

Great Experience

Pros

Ease of use makes it a top pick for corporate expences.

Cons

Lack of contactless functionality in its shocking violet cards.

Response from Spendesk

Thank you Daniele for your nice review. Stay tuned, contactless might arrive soon, such as new design from the card... ;)

Replied 17/07/2019
221 reviews