Invoice Ninja Reviews

Pros

Very easy to use and setup, yet at the same time the flexibility and functionality exceeds all other options I've tried in this sector.

Cons

There is one or two missing features that are key for me (combined currency income for example), but those are coming with the soon to be released next major version.

Pros

They offer a plan for free forever which is best for startups, small businesses and individuals who doesn’t want to spend money for invoicing yet. Easily integrable with most e-commerce solutions. You can fully brand the whole thing by paying only a few dollars per month. You can use their server or host it yourself on yours easily without having any programming skills. Also they. Offer a easy to use mobile app which makes invoicing mobile

Cons

Most payment processors like PayPal offer invoicing app for free.

Alternatives Considered

PayPal Invoicing

Reasons for Choosing Invoice Ninja

To offer other payment options to my customers

Switched From

PayPal Invoicing

Reasons for Switching to Invoice Ninja

Easy to use

Pros

Ease of use of this product. HOnestly can't say more as I'm just filling the "40" min count right now.

Cons

Missing so many features, mobile payments and online payments not offered

Pros

InvoiceNinja is extremely easy to use for both your team and clients. It allows for you to create customizable and nicely designed invoices and quotes. You can customize the messaging sent in email communications. It also gives your clients their own portals to manage their accounts.

Cons

Reoccuring invoices can be difficult to use and understand how they work. Also, when sending quotes they valid dates seem to end the day before in the evening and clients cannot accept the pricing sent so a new quote must be sent. There is also a lack of direct customer support and instead provide a knowledge base.

Pros

The amount of work it took off my plate. I didn't have to pay someone to send invoices or struggle with PDF templates, Google doc formatting, or other bloated invoice software.

Cons

The Invoice Ninja messaging is a little low budget, but I also know INC 5000 companies that use the free version. It's really a matter of preference.

Alternatives Considered

Invoice2go, QuickBooks Desktop and Zoho Invoice

Reasons for Switching to Invoice Ninja

It was recommended by an INC 5000 ad agency as I was building my business and needed an easy-to-use and powerful cloud-based invoice generator. That was three years ago and I haven't looked back.

Pros

InvoiceNinja works out-of-the-box. It's easy and reliable and specifically designed for freelancers and SMEs.

Cons

Would love to see integration for platforms such as Payoneer and QuickBooks for payment requests and accounting. However, I understand that the lack thereof is probably more of an issue with respective providers. The proposal editor could use a rework as well to make it more intuitive.

Pros

Invoice Ninja is easy to use and support has been very impressive when needed. I like that I can almost forget to do invoicing because it is done for you, especially recurring invoicing. It would be nice if statements could be sent out automatically on all overdue accounts.

Cons

I cannot always tell if clients have Viewed their invoices. Syncing with phone app not reliable for android. Proposals need some work. I am using Plutio.com for my proposals and digital signatures. The proposal sections look dated. More templates and a community that can share temples.

Pros

Hi.,

We have customers worldwide and we sell our subscription service to the customers for the shipping portal freightmarket.com

Invoice ninja has helped us to expand globally by billing clients in multiple currency using a single payment gateway.
Highly recomended for business trading worldwide

Cons

Simple to use and easy to understand. If you cant use Invoice ninja, you shouldnt be in business.
Cheap pricing

Pros

Easy to setup and use out of the box. Lots of information if you need help. Can create multiple companies and multiple users.

Cons

The invoice preview wasn't working for me by default. I had to download every invoice to just see what I was sending. I googled a small and simple fix. I just had to disable a setting and previews worked as expected.

Pros

It has all the tools to start a small business

Cons

It is easy to outgrow the functionalities of the product

Alternatives Considered

Zoho Expense

Reasons for Switching to Invoice Ninja

It is asy to implement and it has a self hosted version

Pros

Version 4 had everything I needed as "one-man show" for my small IT business.

Cons

I thought, awesome there is this new Version 5. Let's start early and get onto the new features it has. This decision not only cost me a lot of valuable time to fix lots of bugs of the "automated" Migration process itself, but also it finally cost me almost $700 of my income because of an unwanted (automated) email that went out to a customer unplanned and unwarned. The new design of Version 5 seemed more like a homage to a Google Developer's Database Tool than an actual helpful product for the daily business administration. It was a **** in the neck to say the least. And today, I open up my Version 4 (Yes, I moved back, what a surprise) and the system tells me, I am suddenly on a Free account and I have only until End of November 2022 to move on to Version 5. Well, thank you Invoice Ninja!! Looks like I'm gonna have to cancel my Enterprise License altogether then very soon. You gonna lose a former happy customer, but I guess - in the name of progress and for your own Developer's Happiness about their favourite new toy: Version 5, that's the way it's gonna go... "Sad to see you leave customer, who cares."

Pros

This is free and open source invoice system. I have been using this for over two years and loved it! It is easy for my clients and me. It also helps my clients to understand what they owe and what the cost the products. I have used various payment gateways for this and have not had a single complaint from any of my clients. This software is highly recommended to anyone, and I have been telling my clients about Invoice Ninja for a long time. They do host your invoice, or you can do self-hosting. It works great along with WordPress or other CMS to add the buy now button or recurring invoices. I had used hosted by Invoice Ninja when I didn't have to host account or a place to host it, and now I am hosting it on my dedicated server. Whenever I have an issue with anything, they will respond to the email very quickly and help you fix the problems.

Cons

There is not one single thing I do not like about this software. If I didn't like this software, I would have gone with another invoice system.

Pros

This software has streamlined our interaction with our clients like no other product.
I can't remember the last time a client phoned and asked us to send a statement.
Clients ask us what software we are using. Everybody who uses it is pleased with it.
Now that we have been using it for a while, there is real value in seeing all the transactions in one place. New features are constantly being added. Response from support requests are always promptly handled. I love Invoice Ninja.

Cons

I honestly can't think of anything that I am not happy with. There are no negatives.
When multiple contacts are loaded for a company, the one that was loaded first, is always the one shown on the invoice, even after a different contact was selected. A minor issue.

Pros

- Recurring billing was very easy to implement for all our subscriptions- Invoicing and billing is done with a click of a button to send invoice via email- Client's portal is very helpful to remind clients of their pending invoices without the need to resend everything again- Expenses tracking is very useful and easy to maintain and manage

Cons

There are some minor issues on the development side, during the installation and updating of the Self-hosted version of the software. Even in this case, they company also provides hosted/cloud based subscriptions that eliminate this issue.

Pros

I was able to spin this software up within minutes and begin invoicing immediately.
Software is highly customizable.
Appreciate the open-source nature

Cons

Australian reporting and integration is where it lacks, and I understand it is hard to integrate with everything but it would be a "nice to have".

Alternatives Considered

Xero

Reasons for Switching to Invoice Ninja

Self-host and ownership of data Cheap

Pros

- Client portal
- Invoice customisation
- Clean, user-friendly design
- Self-hosting option
- Low price
- No monthly cost for self-hosting
- No restrictions apart from white-label logo removal
- Loads of settings for invoices, quotes, clients and payments
- Support for accepting multiple payment gateways for invoice payments and support for payment gateway fees
- Ability to setup recurring invoices
- Very comprehensive invoice/quote auto-emailing system

Cons

- Currently no support for Dropbox or file sharing system
- PHP 7 and Lavarel can be tricky for setting up self-hosting server
- Currently no ability to customise admin area with own logo/branding
- Mobile layout is a bit clunky and could have better navigation
- No calendar or planning functionality - would be nice to have some Gaant Chart or milestone planning functionality that ties in with tasks

Pros

Love that Invoice Ninja is super easy to use and has a variety of valuable features. Additionally, the price is right!

Cons

Wish it would integrate with Quickbooks, but even though it doesn't, it's value outweighs the costs of having to manually enter client payments.

Pros

It is something I can afford and it does all I need to operate the business.

Cons

Sometimes it glitches between or in updates and I need higher support.

Pros

We recently started using InvoiceNinja for our tax accounting and invoicing.
- Our major headache of generating invoices manually was solved by InvoiceNinja as the whole process is fairly automatic once set up.
- The free version was extremely useful as all the critical functions were readily available and we performed adequate testing before implementing it.
- Tax rate settings were easy to set up, as it is complicated to set up all the Indian CGST, SGST and IGST tax slabs.
- PDF creation is another feature that was the deciding factor.
- We also had the option for charging gateway fees that we set up to offset transaction fees charged by RazorPay.
- The best thing is that its interface was easy to learn and we also set up automations linked with it.

Cons

- Navigation is bulky and confusing, could have been made better.
- There are glitches present and you need customar support to fix them.
- Recurring invoices are hard to set up.
That's pretty much it.

Pros

Excellent product, the support its awesome.
My experience in general its very grateful, tried several invoices system but this has just what I need.

Thanks Invoice Ninja for this excellent product.
A Happy client!... Happy Days!

Pros

Ease of use. Feature-rich functionalities. Able to handle a wide array of client details. Great community. Excellent customer service.

Cons

As I have been using this software over the past year I have yet to come across something that was problematic.

Pros

I purchased this program to get away from quick books and after talking to them about my customer load they made it sound like it was no problem. As soon as I sent out reacurring invoices they started flagging my account saying I had to many and it was considered phishing. I'm in trash collections and have over 1000 customers that's why I paid them money so I could have unlimited. I'm going back to quick books.

Cons

They liked to me saying I could have unlimited customers when they only let you have 300 and can only grow by 100 a month.

Pros

- Its layout and the clear design
- It is fast und the UI is almost completely understandable without reading the Manuel
- Some very good additional features for tasks and projects

Cons

The documentation for self-hosting could be a bit better. But hosting at invoiceninja's servers is very affordable. So for users like me that are no linux-pros, it is a better option to have invoiceninja host it for one.

Pros

Integrates with basically every payment processor
Ease of use is through the roof
Plenty of documentation and forum support

Cons

I really REALLY wish I could manage project expenditures without charging them to the client. It would be amazing if I could allocate money to my freelancers within this dashboard

Pros

10 out of 10. Easy to use, good user interface and overall great system. All invoicing options are available. 100% working and reliable.

Cons

This is only on a selfhosted system: Automatic backup options are only possible with knowledge of SQL. You can export settings and data by hand but you cant do it automatically .