User Reviews Overview
About SafetyCulture
iAuditor by SafetyCulture is an inspection checklist application that allows users to build checklists, file reports and conduct inspections through a tablet or mobile phone. The solution is designed for a wide range of industries...
Learn moreAll SafetyCulture Reviews Apply filters
Browse SafetyCulture Reviews
All SafetyCulture Reviews Apply filters
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Fast for the field
Been using this for 3 years now for field inspections. Love being able to photograph and notate what doesn't pass. Creating the reports is simple once the template is set up.
Pros
Can access via the app or internet browser. Good for both MAC and PC.
Cons
Takes a bit to get the report formatting right - BUT the customer service folks are great at helping.
Response from SafetyCulture
Hi Kristi. Thanks for the review and it's great to hear you are able to use this as a Mobile App. Also glad to hear Support have been able to help you with your reporting format!
- Industry: Dairy
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Is there anything you can't do with Safety Culture?!
Safety Culture is by far my favorite program. I use it for inspections, training and have built it out using assets and actions as a PM program for our maintenance team. I have so many other things I'd like to do with it. For the cost, you really get a lot of bang for your buck, especially for a small organization.
Pros
Safety Culture is user friendly and so open ended the uses are almost endless.
Cons
With the open endedness of it, sometimes I am not sure how to translate the idea in my head into the reality of a usable solution in Safety Culture.
Reports are a little clunky.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Good for somethings, not others
Pros
The in depth part of the maintenance portion of the app
Cons
The app itself just doesnt appeal and really isnt setup properly for hvac
Top SafetyCulture Alternatives
- Industry: Plastics
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Becoming the Solution and Gap Bridge for Many Areas
After several years of using the platform, I have seen it grown immensely in capabilities. Our sites are always coming up with new and creative ways to use the inspection templates, and with the capability to integrate with virtually every other system, we are starting to see major benefit in time savings and data-driven decisions.
Pros
The interface is simple and modern, and most features are easy to learn how to use. It takes no time at all to get new forms up and running to capture completed work, inspect, and manage actions. Although I'm not always keen on one-stop solutions, SafetyCulture typically has a plan and reason as they add new major components, and that helps us limit the number of systems that our employees have to use.
Cons
There are areas of the product that are not fully integrated with one another yet, and some new features come out very lacking in capabilities. Although it takes a little more time than I'd like, the SafetyCulture team is good about addressing these gaps and listening to user feedback.
Alternatives Considered
SafetyChainReasons for Switching to SafetyCulture
The interface of the competitor was too busy.- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
A positive Experience
very good and positive, fantastic staff that push to see businesses achieve there goals
Pros
The useability and adaptability of templates, integrations with other key business tools and the seamless building of notifications and workflows
Cons
i would not say things i did not like, just areas that need improvement would be issues and analytics
- Industry: Textiles
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
A very great full featured software for the safety teams at an orginazation.
Very positive. I love the software a lot.
Pros
I like that Safety Culture has a full suite of various features that can really be used in just about any way you can imagine. The website and app are both also very fast.
Cons
I only have two cons, which are two missing features I really want. I want to be able to create issues from inspections rather than actions. As well as I would like better asset linking to inspections. I can have a single inspection linked to single asset. However I would love the ability to have one inspection allow me to link 15+ assets to it. I have an inspection set up for ladders, rather than having to an inspection for each one, I was my team to start one inspection and link each of the ladders to each section in the inspection.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
User-Centric and Professional, but with Room for Greater Flexibility
y experience with SafetyCulture has been largely positive. The application's user-centric design makes it remarkably easy to navigate, despite its extensive range of features. It greatly facilitates compliance with standardized procedures, contributing to a more professional workflow.
Pros
The intuitive layout and ease of use stand out. Even with numerous functionalities, the application is straightforward, allowing users to quickly adapt and effectively utilize its full potential. The design supports standardized workflows, ensuring a smooth alignment with industry procedures and enhancing overall professionalism.
Cons
While frequent updates add value, responsiveness to user feedback could improve, especially for newly released features. Additionally, some functionalities feel limited, such as the report formatting options, which offer minimal customization. Expanding these features could elevate the application's versatility and user satisfaction.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
A drea, platform for any ISO Auditor
I have had only a professional and joyous experience.
Pros
What I loved about Safety Culture is that I have everything I need as a trainer, consultant, internal and surveillance auditor ISO implementor and certification auditor, all in one nest
Cons
I am yet to discover something I dislike
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Great and useful!
My experience with SafetyCulture was one of the best and that’s why I continue to use them today
Pros
What a wonderful company to use and they always are so helpful
Cons
SafetyCulture is great and I trust that they know best when I use them so I have no cons to mention
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Food safety compliance visibility
Pros
We now have a clearer overview of stores nationwide and their compliance with food safety inspections. Previously, we relied on a manual, paper-based system that made oversight challenging and was susceptible to falsification.
Cons
I wish the desktop dashboard could be customised to our branding and have customisable widgets for easy access to important heads up and documents
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
My Experience
As a employee, iAuditor was useful in the field, can conduct inspection and take photos at same time and close out form.
Pros
ability to create templates, also wide selection of forms other companies are using
Cons
When needing to communicate with a agent always directed to someone overseas, language barriers
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
An ISO 9001 Auditors Opinion
I enjoy using iAuditor. It helps me remember exactly what I need to review in different processes across different areas of the business and enables me to quantify
Pros
I like how easy it is to put together audit reports. The varied options in the response features really helps set out when an auditor should expect a consistent answer or when they should write freely.
Cons
You can't negatively reduce the overall score of an audit.
Scenario: we have one question asking if a particular form is completed for each worker involved. There might be five workers. If all five are missing the form, we would like to deduct 5 points from the audit total.
Currently points can only be deducted until that section reaches a score of zero. It is important that we show our auditees the negative impact their failure to complete this particular form for each worker so we currently deduct those five points from another section to reflect this, rather than iAuditor allowing us to score this section as -5.
The "weighting" option doesn't work in situations where there is potential for more than a set amount of forms required. If you need one form per person but have ten people on one job and five on another, then if ten forms missing on that job it is a greater failing than if three out of five from the other job are missing. The weighted option wouldn't be able to accurately represent this.
A second Con is that the results of audits cannot be easily exported in a summary report. While, yes each individual report can be exported, I cannot export a report summarising and comparing the answers given across five different reports to the same question. This may be because versions of templates can be overwritten, but perhaps once a template has been used it should be duplicated, not overwritten, in order to produce summary reports accurately.
Response from SafetyCulture
Thanks for the review and feedback Gary. Sounds like you have a very specific need in regards to scoring. We'll pass this feedback on for you. Thanks again.
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Assessment reporting
To be able to document written assessments / audits but be able to analyse their content into numbers and produce trends is a great ability that not many (have not seen) others can easily do. The use of the system and reduced need for lengthy and complex training to build, use and analyse the information is a clear advantage and strength of the program.
Pros
You are able to write your assessment templates and workflows. You have full control over the templates and when/ how and what to modify without needing to wait on service personnel. It can be used for reporting of "out of the box" systems including compliance assessments.
Cons
The training for the use and design of the templates does not clearly indicate that you need to be aware of the reporting/ analysing ability before you design and write your templates. It is best to know what you want to report and then to design the template to ask to write questions to get the desired analysis of the data.
Response from SafetyCulture
Hi Phillip. Thank you for taking the time and writing up a well thought out review. Really appreciate this feedback.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Monthly for Free Trial
-
Review Source
Good service
Pros
It is easy to use
Cons
May be user friendly and easy usage and bariety of optione can be provided
- Industry: Utilities
- Company size: 501–1,000 Employees
- Used for 2+ years
-
Review Source
Quality Templates and Customization At Your Fingertips
Getting auditors from different companies to use the same application has made it very easy to roll out and train so that when it comes to comparing results, the old addage 'apples for apples' is true because you are comparing like for like.
The level at which compliance is met is and can be set and aligned to your organsiations goals and objectives is easily captured when customizing templates and the use of scoring and how you can set it easily through this customization ensures quality, compliance and enables learnings and improvement from the results and subsequent reporting tools within the application.
Highly recomend this application
Pros
With iAuditor ready made templates and customer shared templates you don't have to re-invent the wheel. you can take these and customize them to make them relevant to your organisations needs to capture the data you want and provide the anlysis you need. Its control at your fingertips. The best thing about it all is that it so easily integrates into mobile platforms without the need for expensive addons, and very user friendly and easily trained out.
Cons
The fact that not everyone uses it! - We wish everyone would
Response from SafetyCulture
Thanks Mike for the feedback. We love hearing that you are using it on your mobile platforms.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Great product, needs one thing fixing to make it perfect!
Really good, has lots of functionality and great support
Pros
The ability to track and sore departments and set KPI's, monitor and track them in real time
Cons
It lacks good auditable close out features where non users of the system can make comments, or attach photos etch to an action as evidence of the work being carried out. This is critical for BRC and ISO22000 and other GFSI certification systems and currently relies on a user doing this for every action which is very time consuming and has makes the close out questionable as it is being edited by another party
Response from SafetyCulture
Thanks for the review Paul. That's great feedback about non users making comments etc. We'll pass this onto the team so thanks for the suggestions.
- Industry: Internet
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
An essential app for Auditors.
We use it for our Audit needs. Especially our field officers take it our client places for auditing. iAuditor is Worth your money!
Pros
Seamless integration with third party tools, especially with Tableau makes my job much easier when it comes to reporting.
Audits are much organized with iAuditor now. In the past it was really tough to manage the audits and checklists.
Cons
Desktop version seems to be good. But with mobile version, I did face some syncing issues. But it was once in a while.
- Industry: Security & Investigations
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
iAuditor is revolutionary
My overall experience with iAuditor has been overwhelmingly positive. I'm lucky that my company pays for the license, otherwise i would not be able to utilise this great software. I look forward to further development and improvements made to it.
Pros
I've been with iAuditor from the beginning. The constant updates and modernisation has progressed well in recent years. It is feature rich and simple to use. The customer support is also excellent.
Cons
Creating forms at first can be tidious, but once you get the hang of it, it works well. The price tag is very expensive. I don't mind paying for software but licenses per user is just a cash making machine and doesn't help the end user.
Response from SafetyCulture
Davor, thank you very much for your review. Really happy to hear you are having a great experience especially with our customer support team!
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
iAuditor for Quality systems
We were looking for a new system to manage quality assurance activities for some major clients. From the beginning, including the RFI process, Safety Culture were easy to deal with, not pushy like some, and supported us.
Pros
The ease to set up the program, forms and reporting
Cons
I haven't found anything I don't like about this software
Response from SafetyCulture
Hi Heidi - Thanks for the review. Happy to hear you are finding it easy to setup the templates and reporting.
- Industry: Utilities
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Mixed feelings
Pros
Once forms at set up, using the app is wonderful. Less paper and instant reports done straight away
Cons
Every time I log onto web version all files that have been archived reappear in the inspections tab. When support was contacted it revealed that issues were from a user unarchiving files which were done out of business hours. Clearly, something iAuditors end as no one had access after hours. But yet as no other issue like this has been reported by other customers support didn't really help me at all. With over 1000 forms done weekly archiving was the reason why we choose this product as we could review as needed. As soon as long term contract was put in place these issues all of a sudden come into play. I feel it cant handle several forms being used daily.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Excellent in capturing high quality evidence and delivered into a report
Excellent product, I will use it in all my practical assessments to capture evidence
Pros
Qaulity evidence, ease of use, improves assessment and classroom delivery.
Reduction of paper work, helps to make sure all assessment is completed correctly.
Cons
When using photos as part of evidence occasionally the photos don’t save, you will need double check to make sure there saved in the report.
Response from SafetyCulture
Hi Matt. Thanks for the feedback. Great to see you using it for quality purposes and recording evidence.
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Thank You for Making My Job 10x Easier!
My role requires that I conduct several daily hygiene audits of areas like the kitchens, bars, and restaurants so as to score how well they are doing at adhering to our corporate standards. This tool allows me to conduct these audits much faster, it allows me to upload pictures and apply comments. I am also able to give the supervisor of the area a score of their performance and all the areas in which they fell short at the end of the audit. I am able to upload these audits in any format that I want, I usually choose PDF, so that I can easily email it to the heads of department. This software also allows you to keep track of your own performance by telling you how many audits you conduct within any given date period, how long you spend on each audit, the topmost failed items, etc. This has made my job 10 times easier! I am so happy with it!
Pros
How easy it is to create audit checklists and how convenient it is to use in actual, physical auditing.
Cons
There are no cons to this software in my opinion
- Industry: Mining & Metals
- Company size: 5,001–10,000 Employees
- Used Monthly for 2+ years
-
Review Source
Great for Monitoring Compliance Easily
Very Positive! We are trying to use it where possible in our assessments these days.
Pros
The most outstanding feature is, when used on an ipad, with a pre-established audit checklist, it is very easy for the user to quickly complete an audit simply by touching the appropriate answers on the ipad. One can document a long, in-depth audit and send a report in less than 30 minutes. It is this feature that has us trying to implement iAuditor wherever we can to simply process assessments, especially when they need not meet elaborate formal requirements.
Cons
I just built my first template, and while the software is powerful and flexible, I personally found the layout and functions somewhat confusing at first.
Response from SafetyCulture
Hi David. Thanks for the review and feedback. Really happy to hear you are making use of our reporting system.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Good to go
Pros
Ease of use to get across the requirements
Cons
Offline use and loading reports is slow
Response from SafetyCulture
Hi Craig - Thanks for the review. Glad you are finding it easy to use. With the Mobile App, you actually are able to conduct inspections offline, but if you are having trouble doing so, please reach out to [email protected] and we'll gladly clarify anything.
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
safety audits
safety
Pros
easy to use. really enjoy going over the site
Cons
non really. Fo fills our needs. no real problems.
Response from SafetyCulture
Hi Rick. Thanks for the feedback and review. Good to hear you are finding it easy to use!