inFlow Inventory Reviews

Pros

We're a small medical distribution company with 2000 and we have been using InFlow for 7 years. Customer service is very helpful and reasonably quick. The software is easy to use. Does what it says on the tin.

Cons

There is a 5 hour time difference from the UK to Toronto and Cust Service opens at 10AM. This can lead to frustrating delays in response times.

Pros

Inflow has a lot of characteristics and functionality that other inventory systems do not. With the easy access to view numerous pages at the same time is one of my favorite features.

Cons

The only thing that we have had trouble with Inflow Inventory is the fact that they do not offer an open API. The company that I work directly through a CRM and it would be wonderful to be able to connect orders directly to a customer. Currently we are having to manually share orders, which adds unneeded time spent.

Pros

In theory this works great. Limited to growth with a company with no API support. Which is unfortunate that they chose this route considering their pricing is on tier with medium size businesses in mind.

Cons

If the servers are down so frequently, the app will automatically opt for you to uninstall if it wasn't able to grab update information. You will also not be able to actively get to your inventory. If users are paying for a cloud service... you might want to get some server stability first. Yes... it's all secure, however this is risk management that should be addressed prior to charging for a product. My investors would have my head if I attempted to charge for such a beast.

Pros

We switched from the desktop version of inflow.

We use MacOS/IOS as a company and were growing concerned that we would have to switch platforms completely to allow our team "cloud" access to our inventory and invoicing.

The new interface makes the transition very simply and gives us the full functionality we need on our operating systems.

Cons

We would like to see the continued development of the web app

Pros

I like the team of people that built it. I like that they genuinely care about my issues. And the quality of the software reflects the solid engineering behind it.

Cons

The security options and access control is very limited and not specific enough. I'd like to setup my users to have very specific access.

Pros

It is not very expensive & simple to use which helps you organize your inventory systematically.
Customer service is also very helpful & responsive. The interface runs smoothly without hanging & meets its functionality without hassle.

Cons

The system is great for a small business run but some flexibility in customization options really help to overcome limitations & make it more compact & robust.

Alternatives Considered

Zoho Inventory

Reasons for Switching to inFlow Inventory

It is easy to operate & its ability in inventory management is great.

Pros

I like how easy it is to use. I find is very trackable the information I need. I am looking forward to using all the new plugs in with Woo and Amazon.

Cons

I'd like a few more features when it comes to duel warehousing. I like to know how to add more fields. I'd like a undo button or back button without going out of the current workload. I'd like more mini turtorials

Pros

great inventory management system. can do invoices aswell. cloud based version is great. companion app is good for quick stock updates while running around

Cons

no way to mass upload images for items.

Pros

As a marketing team, we rely on accurate inventory numbers for promotional items and print materials. This helps us to accurately forecast numbers and provide detailed reporting. Inflow helps our marketing and shipping teams do this effectively.

Cons

This software does not have an API option, which is something our company would greatly benefit from. If we were to switch, this would be the reason why.

Pros

We have received great support in getting the software set up.

Cons

Does not contain a scheduling feature that would be very beneficial to our operations.

Pros

The programm covers almost everything in 1 program.
from buying, receiving, selling through the web-site build in or external, to delivering and invoicing.
There are a lot of other programs, but only a few with all these functionalyties in 1 programm

Cons

in the beginning we had problems, by picking the goods they forgot to also ship the goods.... in my inventory reports the goods only left after i shipped the orders.
I would love it if there would be a link in the programm to a tutorial page.... if you have questions or doubts...that you can look it up easely.
I think there are to low limits on orders per month and users...the programm will be expensive for us! ( we are not selling, the orders are to deliver what the doctors are in need of..... so no revenue will come out)

Pros

InFlow has been one of the easiest inventory programs to work with. Not only is it easy to use, it is always updating with features from skus management, multiple locations inventory control, ordering and third party features and intergration.

Cons

We were an early adopter of InFlow before they had all the bugs worked out and we paid for a full program years ago but since then that program is no longer available for free, we really liked the afforable aspect back when we purchased it as a total package. Not necessarily a con but more or less just times changing and technology changing and us being early on, not ready to pay for another upgrade so to speak.

Pros

The software is great for managing our inventory it has images, adds bar codes, manufacturers SKU and the showroom is a great start.
InFlow has allowed us to become more compliant in managing Hazardous Goods.

Cons

The showroom needs to have more customisation options, the labels only print on Dymo printers however we have a Toshiba Tec industrial label printer a common printer that we use bartender software with.
Why cant Inflow integrate with Bartender to support all label printers?
We are using InFlow to manage a chemical store, this means chemicals and consumables used in a laboratory environment.
Inflow could do with the ability to upload a PDF to an item in the extras field so you can attach a MSDS to the products if they are hazardous materials.

Pros

The integration was seamless and the ability to customize client stores is amazing!

Cons

There are some features that would be great to have but are only available in the larger packages. As a fledgling, small business we would not be able afford those features at this time. #Goals

Pros

Easy to use and not hard to learn out to navigate your way around.

Cons

Can only axcess yo it to the desktop or lab top computer you have it installed to.

Pros

Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.

Cons

inFlow Premise feature updates seem to be on hold. Would love to use new features from inFlow Cloud but our data policy requires us to keep data under our control.

Pros

The system is very user friendly. I am not much good at technical stuff, but I find inflow easy to use.

Cons

There is nothing that springs to mind that I would change.

Pros

Reporting can give tons of great data it keeps everything saved and organised well, I enjoy this inv entory management system

Cons

Can be a bit buggy, im unable to print reports properly but that could be an issue on my end?

Pros

- The ability to track the progress of orders.
- Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.

Cons

Doesn't work as seamlessly with Quickbooks as we would like.

Pros

Well its an amalgamation of all the correct features.

Cons

I would love to get the pictures in the invoices as well.
There can be a further reduction in price to get more customers.

Pros

inexpensive, you keep the data base, no monthly fees. For day to day use it is bug free, does not crash.

Cons

do not like the new pay every year maintenance pay system, some bugs with current things effecting the history of the inventory.

Pros

Ease of use. Customer/Tech support is great. People are friendly and helpful. One of the few businesses that I do not dread having to call.

Cons

After 7 years I have not found anything that I do not like about inFlow.

Pros

We love the showroom and have recently just reached out to customers giving them access.
We also just love the GUI and how intuitive it is. It's very easy to drive and train people in use of different functions.

We are big fans of your product and look forward to a long history with your product.

Cons

Honestly, not much at this point in time. Inflow was chosen after looking at 4 competitors products and I am as are my team that we went with Inflow.

If there are issues, I raise them with CS which has a proven quick turnaround.

Keep up the good work.

Pros

This product have a lot features that you might need and almost all of it have a shortcut keys that may help to easily memorize to navigate it Overall experience using this product is awesome!

Cons

This product might more great if it can provide summary of your yearly expenses , But I love this product and I'm still waiting for updates.

Pros

Easy to use. Great visibility of product from receipt to sales.

Cons

Can't really think of anything, other than I wish there was an integration with our point of sales at the store level.