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description: Review of Pet Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Pet Manager | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Pet Manager

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> Highly awarded in 2024 for Customer Service, Ease of use, best value and functionality and features. &#10;Discover the rising star of Pet Software\! &#10;Pet Manager is a cloud-based Pet Services software solution that helps businesses streamline processes related to appointment scheduling, check-ins, invoice generation, customer communications and more on a centralized platform. The pet management module allows staff members to create a customer database, maintain transaction history, track vaccination requirements, record pet-specific notes and send email updates, whilst maintaining compliance with GDPR guidelines.&#10;&#10;&#10;Pet Manager's bookings functionality lets employees add multiple animals in a single appointment, record personal items, and calculate booking cost based on several criteria, including animal size, sex, nature, breed and location. The dashboard allows users to generate reports to track in-house capacity, pet dietary needs, generated invoices and payments. Additionally, administrators can set up daily data backups, configure access rights, maintain user logs, create email templates and distribute discounts. &#10;&#10;&#10;Pet Manager facilitates integration with several third-party solutions, such as Xero, MailChimp and Stripe. It is available on monthly subscriptions and support is extended via email, phone and FAQs.&#10;&#10;Over 8.5million nights booked through our software\!
> 
> Verdict: Rated **5.0/5** by 61 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 61 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pet Manager
- **Location**: Coolum Beach, Australia
- **Founded**: 2013

## Commercial Context

- **Starting Price**: A$45.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Starter Plan - AUD$30 per month&#10;Standard Plan - AUD$40 per month&#10;Deluxe Plan - AUD$50 per month&#10;Multi-site Plan - AUD$150 per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, India, New Zealand, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Animal Database
- Appointment Management
- Appointment Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Calendar Management
- Client Management
- Client Portal
- Confirmations/Reminders
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History

## Integrations (4 total)

- Mailchimp
- Stripe
- Tyro
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Pet Grooming Software](https://www.softwareadvice.co.uk/directory/4633/pet-grooming/software)

## Related Categories

- [Pet Grooming Software](https://www.softwareadvice.co.uk/directory/4633/pet-grooming/software)
- [Kennel Software](https://www.softwareadvice.co.uk/directory/4638/kennel/software)

## Alternatives

1. [BusyPaws](https://www.softwareadvice.co.uk/software/262499/busypaws) — 4.7/5 (79 reviews)
2. [Paw Partner](https://www.softwareadvice.co.uk/software/111597/paw-partner) — 4.9/5 (59 reviews)
3. [Gingr](https://www.softwareadvice.co.uk/software/223150/gingr) — 4.5/5 (214 reviews)
4. [RunLoyal](https://www.softwareadvice.co.uk/software/188860/runloyal) — 4.8/5 (27 reviews)
5. [Goose](https://www.softwareadvice.co.uk/software/447118/goose) — 4.7/5 (13 reviews)

## Reviews

### "I Didn't Know What I was missing until I Switched to This Software." — 5.0/5

> **Robin** | *17 February 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I transitioned over from a onsite based booking program to this web based program, and did not know what I was missing. I absolutely love the ability to answer clients, check schedules and book them wherever I am. Tonight I worked from the sauna at the gym. In addition to being so versatile it also much cheaper than the outdated software I was using. It has been easy to customize, and when I set up my initial account they helped me port all of my client info over. &#10;&#10;The owner's have been extremely responsive to me whenever I have had a question. I am addressed very quickly, and thoroughly. They have walked me through quite a few things that I needed to learn, and taught me ways to make things easier on myself. &#10;&#10;I chose the monthly billing and have had zero issues whatsoever with it. &#10;&#10;The security has been great. I have had no doubts at all that my account is safe.
> 
> **Cons**: The only thing I can think of that would be a fun addition is color schemes and templates, but it doesn't affect the program in any way.
> 
> I am very, very happy with this software, and the owners/employees. I'm so glad I found them when I was looking for a better alternative.

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### "Distrito Canino" — 5.0/5

> **Juan Pablo** | *16 February 2026* | Veterinary | Recommendation rating: 8.0/10
> 
> **Pros**: All the functionallities it provides and the ease of use, it is very intuitive and gives me the toold that I needed
> 
> **Cons**: Honestly not much, some things like the web site integrations could be better but thats pretty much it.

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### "Pet. Manager" — 4.0/5

> **Geraldine** | *4 July 2024* | Facilities Services | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of booking and organisation of the kennels
> 
> **Cons**: Navigating the system settings&#10;Finding seasons settings&#10;Where the documents are located&#10;Where to find bank details &#10;The staffing schedule having to set each day is clunky and time consuming
> 
> Very good &#10;Easy to book &#10;Clients like being able to manage online &#10;Love the schedular bar so easy to see and move dogs ar busy times

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### "Pet Manager making my life easy" — 5.0/5

> **vikki** | *16 February 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Our business wouldn't run smoothly without Pet Manager. The ease of finding, recording new customers and invoicing make our lives so much easier.
> 
> **Cons**: Hard to find something that I like least. I don't feel there is a "least like" as the staff are always helpfull if I encounter a difficulty
> 
> Pet Manager staff have been helpful when I have needed something clarified. From the initial booking details to the invoicing I enjoy working with the Pet Manager software which you can't say about most programs.

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### "Pet Manager Review" — 4.0/5

> **Candy** | *16 February 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I find the report menus very helpful to track progress such as occupancy over the years as well as financials. The automations are also good and save a lot of time.
> 
> **Cons**: I find the Settings can be quite technically challenging, and I often have to ask the customer support to help make changes for me.
> 
> The experience with Pet manager has been good. Customer service is always prompt and helpful, I’m not left waiting for long. &#10;Reasonably priced and they are always looking to improve

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/111252/pet-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/kennel/pet-manager-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/111252/pet-manager> |
| en-GB | <https://www.softwareadvice.co.uk/software/111252/pet-manager> |
| en-IE | <https://www.softwareadvice.ie/software/111252/pet-manager> |
| en-NZ | <https://www.softwareadvice.co.nz/software/111252/pet-manager> |

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