User Reviews Overview
About Kinective Bridge
NXTsoft's OmniConnect provides API connectivity between FinTech companies & financial institutions. Built over the past 25 years, OmniConnect's data library into core platforms ensures a seamless integration for all customers....
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- Industry: Packaging & Containers
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Powerful fintech integrations
We were a bit hesitant at first to outsource our business integrations, but we're glad we did because OmniConnect is cost-effective and brings faster ROI than having everything done in-house. The API integrations work seamlessly and solutions are fast whenever we encounter minor bugs.
Pros
OmniConnect's approach to fintech solutions is highly specialized. We really like how fully-customizable the whole platform is and the integrations are secure and scalable. Customer service is wonderful -- they're so responsive and offers great solutions right away.
Cons
None so far. OmniConnect makes every service and solution personalized so that it's really tailored to our organizational business needs.
Response from CashFlow Management
Thank you for the kind words, we are thrilled to see your 10/10 rating. Glad to hear that you are continuing to find OmniConnect helpful and personalized for your organizational business needs. As always, reach out if we can help in any way.
-MSJ
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Excellent and straightforward product
The overall experience has been really great. The company has seen great growth potential after enabling this API service.
Pros
The infrastructure is excellent. The API integration is best in class or integration for online payments and offline stores. Omni connect allows you to easily configure and fetch the credit card information with ease. Omni connect has excellent encryptions and allows seam less connection with Alipay and Apple.
Cons
It has a very complex dashboard but lot of features. The chat bot doesn't work as expected and needs more work. The processing fee is a bit higher compared to other services although the quality of the service makes it worthwhile.
Alternatives Considered
StripeReasons for Choosing Kinective Bridge
We found better capabilities and more feasible and affordable.Switched From
StripeReasons for Switching to Kinective Bridge
Omniconnect provides integration with tons of services and a better processing fee.Response from CashFlow Management
Thank you for your thoughtful review! We are glad to hear you have had a good experience with our API integration and that your company has seen great growth potential after enabling OmniConnect. We will pass your comments along to the development team as well. Thanks! As always, reach out if you need anything.
-MSJ
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Terrible Customer Support, Needs Constant Fixing
Absolutely terrible. Unreturned calls and emails. Many people don't have answers to issues that arise. Stuck in an endless loop of needing their help and they are unsure of how to help.
Pros
It carries data, which is great. It has potential to be a very valuable tool.
Cons
It is highly reliant on them to get working properly so I have less control.
Response from CashFlow Management
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Our SVP of Client Experience is reaching out to you to resolve this.
-MSJ
Top Kinective Bridge Alternatives
Intelligrow
- Industry: Online Media
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
OmniConnect making data usage easier
Pros
It is easy to use, but all questions that I had the people from omniconnect helped me. They are a great team. Also we almost didn't have any problems using this software.
Cons
I don't really know what is missing, to me the software is already pretty impressive.
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Review
We've had a very good relationship since 2012. The implementation team was very thorough and well organized. They helped us out with the custom mapping that we wanted to do, and are always timely and resourceful with any issues that arise.
Pros
We use OmniConnect to upload mortgage loans from our LOS to our core environment. It's functioned great since we implemented initially in 2012. We transferred to a new LOS in 2015, and the transition was seamless with this piece. It's very rare that we encounter issues with it, and their support team are great to work with if we need help.
Cons
We're looking forward to moving to the hosted environment. Our current upload process could be more streamlined, and we'll address this with the hosted environment.
Response from CashFlow Management
Lee, thank you for your 10 out of 10 recommendation. This means so much. We have appreciated your relationship since 2012 and look forward to the future with you. We will pass along your comments, and as always, let us know if you need anything.
-MSJ
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Nxtsoft - OmniConnect
OmniConnect has been amazing at supporting our ongoing changes. The changes that occur on the LOS systems and loan servicing sector, OmniConnect is always available to assist with enhancements and/or corrections.
Pros
The support team is second to none. Based on their experience and customer support, the OmniConnect team are best in class.
Cons
I have no negative comments on the software or OmniConnect team or portal.
Response from CashFlow Management
Greg, it is incredible to hear that you have had such a great experience with our support team. We are so proud to hear that. Thanks for taking the time to leave OmniConnect a review. As always, reach out when you need anything.
-MSJ
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
CCMC and NxtSoft
I am not sure if I am rating NxtSoft, CCMC or OmniConnect, or if they are all the same thing. I recognize OmniConnect as the support portal we use for NxtSoft. If this is rating NxtSoft I would that the experience has been adequate but not great. Support turn around time has been weeks or months from initial response.
Pros
It works when it's set up properly. Saves a ton of time from how we used to book loans.
Cons
Setup was extremely complex and temperamental . UI is dated and clunky.
Response from CashFlow Management
Hi Don,
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Our SVP of Client Experience is reaching out to you to resolve this.
-MSJ
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Interface with Compliance One and Fiserv Premier
Pros
Product is easy to use. We were able to interface other software to the core system. This saved time and money.
Cons
I cannot think of any cons as we only use this product for one piece of software. That is our loan system.
Response from CashFlow Management
Thanks Teresa for taking the time to leave OmniConnect a review. Glad to hear that you find it easy to use, and better yet, that it saves you time and money! As always, let us know if you need anything.
-MSJ
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great Product/Great Service
They are connection between our los software and core. They book loans and disburse our loans. Huge time saver for our staff.
Pros
Truly easy product to use and great people to work with when you have problem.
Cons
I am not as knowledgeable as i should so i feel bad opening cases but they are always so helpful
Response from CashFlow Management
Kathy, thank you for the glowing review - it means the world. We will pass your comments on to the OmniConnect team. As always, let us know if you need anything!
-MSJ
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
best s integration application
Overall, I'm not going to complain
Pros
OmniConnect is a software that allow users to do integretions of their app
Cons
No negative points except the fact that they don't offer free versions
Alternatives Considered
Stripe- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Excellent Software
Pros
Setup was easy and NXTSoft customer service is fantastic.
Cons
The only downside was there isn't a plug and play option between our LOS and NXTSoft. Not really a Con, just takes a lot of hands on to get initially implemented.
Response from CashFlow Management
Hi Lee, thank you for your great review. We are happy to see that the setup was easy for you and we are proud that our NXTsoft customer service has treated you well. As always, reach out if you need anything!
-MSJ
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
I recommend the Omni Connector
Very helpful staff from implementation, customer service and our account Rep [SENSITIVE CONTENT]
Pros
I like the Cloud feature and the ease of using Ground Control
Cons
implementation mapping. It took a lot of trial and error.
Response from CashFlow Management
Thank you for taking the time to leave us a review, Michael. It's great to hear that the whole team has been helpful from the start. As always, reach out if you need anything!
-MSJ
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Happy Customer
Very supportive and the implementation process was smooth.
Pros
Easy to use, customer Support and Employee knowledge.
Cons
Na
Response from CashFlow Management
Kristin, thank you for taking the time to leave us a review for OmniConnect. So glad to see that you are a happy customer, and had a smooth implementation process. Let us know if you need anything!
-MSJ
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
HFS CCMC Link
Overall satisfied with the total experience.
Pros
the system was easy to setup... Although the uploading process take a while to complete it's a simple process for the users.
Cons
the processing time, we've been told its the connectivity.
Response from CashFlow Management
Hi Donn, we are thrilled that you are satisfied with the experience and that the OmniConnect system was simple for you to set up. Thank you for your comments, and for taking the time to leave us a review! - MSJ
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Kasey's Review
Pros
It's easy to navigate through and find the documentation you need.
Cons
All of the old projects still sitting around in it
Response from CashFlow Management
Kasey, thank you for leaving us a review. Glad you found the documentation you needed easily.
-MSJ
