iCloud Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
Learn More

User Reviews Overview

About iCloud

iCloud is a file storage solution that helps businesses backup and share photos, notes, documents and other data with stakeholders. It lets users create multiple folders, rename them and add color-coded tags to organize files as...

Learn more

Feature ratings

Value for Money
4.3
Functionality
4.5
Ease of Use
4.6
Customer Support
4.4

Browse iCloud Reviews

1,798 of 1,798 reviews
Sort by:
Sanchita
Sanchita
  • Industry: Individual & Family Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 12/01/2025

Apple Ecosystem

Apple cloud is very reliable and give wonderful experience in backing of photos, documents , accessing all those extremely securely. It gives a personalized experience of apple ecosystem itself.

Pros

1. Extremely secure cloud and security when accessing it in real time is best.
2. It's a personalized apple ecosystem when all apple system can communicate in one place.
3. Seemless and very reliable experience.

Cons

1. Very limited free storage is available.
2. In case of mobile missing the data accessing is little difficult due to layers of security system.

Megan
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 17/12/2024

No problems!

I’ve been using iCloud for over 10 years. It keeps all my accounts in one place and allows me to easily separate folders and type in a search bar to find exactly what I need . Overall, it’s been an easy and productive.

Pros

It it able to link with all other accounts so everything is in once place.

Cons

It doesn’t help filter spam as well as I’d like .

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
2
Customer Support
0

3
Reviewed on 09/12/2024

Icloud Review

Pros

I like that it's attached to my Apple account.

Cons

I'm not too fond of the storage prices available. I feel the free amount should be more than 50 GB.

Top iCloud Alternatives

keshav
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2024

Why iCloud is helpful

as i am having full apple ecosystem like mac iphone ipad so it is easy for me to access all my photos video on icloud whenever i want to use them i just download from icloud and use them and it saves space on your device

Pros

the most i like about icloud is that it is free for 5 gb and once it get filled u can purchase some storage . the most important thing about iCloud is if you are having a mac and iphone which basically completes apple ecosystem u can use same apple id and access ur data on both device at a time

Cons

the only con is that it asks for money after that 5 gb gets filled

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/12/2024

Cloud storage for Apple ecosystem

iCloud is a good option for storing data inside the Apple ecosystem, sharing files is easy and real time synchronization is good.

Pros

It excels in keeping photos, files, and app data up-to-date across devices and provides convenient features like iCloud Drive, Find My iPhone, and automatic backups. Its security measures, including end-to-end encryption for certain data types, enhance user privacy.

Cons

The free storage tier is limited to 5GB, which can quickly fill up, necessitating a paid plan. Additionally, its functionality is less robust on non-Apple devices, making it less appealing for users outside the Apple ecosystem.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/01/2025

iCloud-CLOUD IT UP

The overall experience was good and I was able to cover all my need from file sharing to cloud storage without any major issue.

Pros

I liked the syncing feature as it was very good and also was very useful to me, also the backup was very good.

Cons

The thing I didn't liked about iCloud is that it did not work that smoothly on non apple devices like in apple devices.

Verified Reviewer
  • Industry: Airlines/Aviation
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/01/2025

Icloud keeps your documents secure

Its a good tool to have overall and easy to use.

Pros

The amount of space that allows me to save documents, files, photos

Cons

not always able to access due to it being internet based

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 26/01/2025

Icloud's storage king

It's been useful and takes the stress out of storage

Pros

The storage and ability to not worry about storage

Cons

The lack of customisation and the pricing

Dori
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 31/01/2025

Data In the cloud

Pros

iCloud offer advanced storage and backup for files and photos

Cons

I don’t like that they charge a fee. I’m not sure how to access my account

Desiree
Desiree
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
3
Customer Support
2

3
Reviewed on 26/01/2025

iCloud is bitter sweet

iCloud has been a bitter sweet experience but more of a hassle.

Pros

iCloud backs up everything from photos to your messages.

Cons

I always lock myself out of my own iCloud frequently and it's hard to recover.

Tayeb
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/03/2024

Affordable and reliable

I have been using iCloud for years now and I’m more than happy with the service. The plan is affordable and seamlessly integrates across multiple devices. Apple focus on security and them continually adding new security features is something that is much appreciated when storing important data on the cloud. Although, I always recommend backups on a USB just in case.

Pros

Plans very affordable particularly the 50 GB that is almost free.
Reliable
Fast synchronization

Cons

Would love bridges with other file storage systems like Mega. Wish there was some sort of settings to allow direct transfers from one cloud storage service to another

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 26/08/2024

iCloud is Apple's answer, although pricey

iCloud is Apple's answer to file storage and backup management. You have instant access to it with any apple device. It will backup your phone, tablet, laptop, etc, however backup times are slow and file storage base tier fills up very quickly. There are no discounts. It is easy to use and I have not had any problems with it but for a more decisive system with additional features look elsewhere.

Pros

I really do appreciate how natively integrated iCloud is into the apple ecosystem, it is easy to use and you never have to worry about losing your files or not accessing them when you are using an apple product.

Cons

iCloud is very expensive and there are other alternatives that do the same thing for a cheaper price.

Alternatives Considered

Box

Reasons for Switching to iCloud

I chose iCloud initially over ease of use in ecosystem but have since steered clear.
Donevin
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 05/08/2024

iCLOUD the best or nothing

So far for me the best and easiest way to backup your data or moving it to a other ios device

Pros

i love icloud they deliver good value for the price they ask

Cons

what i dont like is you can only share files with people who have an Apple ID

  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 12/11/2024

A Smooth Workflow Solution for Apple-Based Teams

Using iCloud for work has been smooth for accessing and organizing files across Apple devices. However, it would benefit from more affordable storage upgrades and better cross-platform flexibility to suit mixed-device teams.

Pros

The real-time syncing is a major plus, making it easy to access work files, documents, and notes on the go. iCloud simplifies file management across devices and helps keep team projects organized, especially when everyone’s on Apple devices.

Cons

Limited storage on free plans is restrictive, especially for teams managing larger files, and the upgrade cost is higher compared to alternatives. Cross-platform compatibility also feels limited, making it challenging to share files with non-Apple users.

John
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 11/10/2024

An Essential Part of Using Apple Products

Overall, iCloud is great to have when multiple devices are used for content creation, note-taking, and personal items (pictures, videos, etc.). Having to pay monthly for more space is an understandable business move, but it would be great to have a lifetime account and expanded space.

Pros

I love the connection between my MacBook Pro and iPhone SE.

Cons

It doesn't take long to run out of space.

Verified Reviewer
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 15/10/2024

iCloud brings Sunshine

I enjoy Apple products altogether and icloud has been working well for me for many years now.

Pros

Seamlessness. The Apple ecosystem truly is effortless.

Cons

The base level of storage isn't enough 5gb on the consumer side. It's more with business essentials accounts.

Ryan
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 22/08/2024

Beneficial File Storage and Portability

I use iCloud as a backup for all of my file storage. I try to keep all of my files on internal storage/flash drives, but having them backed up on iCloud gives me a lot of peace of mind.

I also enjoy being able to move and modify files between my devices with iCloud.

Pros

I enjoy the portability of iCloud. I am able to move files easily between my devices to view and modify them.

Cons

The biggest con, as with any cloud service, is the need for internet connectivity. This is not something that can be fixed since cloud services are based on internet storage, but it does make file transfers difficult when you can access a strong WiFi or cellular signal.

Claude
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

Loyal iCloud User

I have been an Apple/ I cloud user for over a decade. Other than the subscription, I never have anything negative to say about it.

Pros

I cloud allows you to save, backup and upload files and data so that in the event that you run out of space or even loose your device, you can recover it.

Cons

The one thing I don’t like about iCloud is that you need a subscription based on how much storage you need

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2024

I LOVE Apple!

iCloud is a great home for all my apple data - it is easy to use/access. I have had no issues so far.

Pros

iCloud is amazing for cloud storage on mobile phones, laptops, and desktop computers

Cons

I am a huge Apple fan and will always use their products so I have no issues with iCloud

Sahar
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/11/2024

Great for my business

Great experience for my business, easy to use information

Pros

Very helpful for my small business particularly with file sharing

Cons

Needs for more storage space when needed

Ashley
  • Industry: Research
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 28/10/2024

iCloud user

My overall experience is good. My views may be biased since I am only an Apple user only. I am a tech agent that does help android user as well.

Pros

The pro of having iCloud you don’t have to add any additional apps to get more storage for your iPhone. Getting extra storage for your iPhone can be tricky for new iPhone users. They don’t understand want an iCloud does. Being a tech agent I get calls all day about storage.

Cons

The cons will be how much storage you may need. You get an average of 128gb and you are transferring your information from one phone that only had 64 gb and you use up all that 128gb how is that possible.

Matej
  • Industry: Media Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
3

5
Reviewed on 01/11/2024

Possibly the best cloud experience

I slowly switched from free Dropbox to pais iCould and will never go back. Important files are always near me.

Pros

Compared to all similar products, iCloud is the most transparent, easy to use, and works seamlessly between all Apple devices.

Cons

Sharing photo albums is not as easy as sharing file folders and files.

Julio
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2024

My favorite apple ecosystem toolset.

iCloud has made my life a hell of a lot easier by providing the safety and reliability for my data in one package. It provides me with constant backup, access and continuity of my critical information across Apple.

Pros

iCloud keeps all my Apple devices connected and makes sure that my photos, files and data stays in sync with one another easily. I enjoy the automatic backups, the Family Sharing capabilities and some of the reassurance knowing my digital life is protected everywhere I go.

Cons

iCloud works seamlessly across everything from the Mac to iPhone to Apple TV, but using it with None-Apple platforms can be a bit hit-or-miss.

Josh
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 15/11/2024

Integrated to my Devices

Having the system integrated into my Apple devices makes it a no brainer to use. iCloud has become an essential integration with all my devices.

Pros

Ease of access across devices and automated syncing through all my apps that interact with it.

Cons

Not enough options when it comes to selecting cloud storage size. Going from 200GB to 2TB is quite a jump and isn't necessary for my use case, but I need more than 200GB.

Whitney
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/10/2024

Apple products are the way to go

Overall, I’m happy with Apple products, security integration and data. The whole privacy issue is top-notch with Apple.

Pros

I like that you can back up all of your important documents and photos and data on any Apple iPhone or iPad and then later restore that back up to be able to access those documents and photos and you don’t have to worry about them being lost

Cons

Like least about iCloud is that you have to pay Subscription fee monthly if you want to keep having your storage

1,798 reviews