webexpenses Reviews

Pros

The app makes it easier to submit costs on the go, especially useful when travelling and wanting to capture a receipt in the moment.

Cons

I would have preferred it if we had integrated our travel booking portal into it, to combine the costs being managed under the one policy, but this is more to do with how the business I am in onboarded the product rather than the product itself I suspect.

Pros

Easy to use, simple to track expenses and pull reporting.

Device usage great on both desktop/laptop and mobile devices.

Cons

Nothing - great product. No issues, streamlined processes across all elements of expenses claims.

Alternatives Considered

Soldo and Xero

Reasons for Choosing webexpenses

Webexpenses were better value for money, easier to use across the business and more multifunctional.

Switched From

QuickBooks Online

Reasons for Switching to webexpenses

Webexpenses were better value for money, easier to use across the business and more multifunctional.

Pros

The phone app looks nice. If it worked as well, it would be fantastic.

Cons

- Unable to add a receipt to claim in (latest version of) app
- Inadequate Help pages for guidance on usage and troubleshooting for app
- Support which throws up an error when I try to raise a case for the above

Pros

User friendly software. It add values to its service who uses this toot.

Cons

Very nicr. Easy to use. Business people need this as per their demand.

Pros

Webex is easy to link to multiple devices, quick and easy to use on the go, milage calculator is one of the most accurate i have used.

Cons

more constructive than a dislike but when you have multiple sites you have to click into the drop down box, click more and then it gives you the full list. why not just open out to the full list straight away?

Pros

Webexpenses software is very easy to use.

Cons

1) Mobile version needs lots of improvement. More than often there is issue with submitting expenses on mobile app.
2) Notification emails cannot be stopped and therefore there are hundreds of emails which is annoying.

Alternatives Considered

SAP Concur

Reasons for Switching to webexpenses

We thought that Webexpenses is better but unfortunately, as described above, we had a very bad experience with email notifications so far.

Pros

Very simple app that allows full visibility of claimed expenses and recording inline with any claims to HMRC

Cons

great app nothing really to mention other than the time taken to action requests the app spins although could be connection to network/server

Pros

it remembers all the receipts i use and supports multi upload

Cons

it never remembers who my line manager is correctly. it defaulted to someone i have never interacted with and is not in my department.
there are plenty of people who have left the business for years. the integration with other apps is not great

Pros

very easy to use - both on the laptop and mobile - i don't have to keep paper receipts anymore and i can do my expenses on the go

Cons

bit difficult to adjust mileage i find - fo rinstance if i had to detour for an accident i find the maps a bit tricky to navigate

Pros

Makes managing applications and payments so much easier! Reminders ensure nothing is forgotten and all dates/times are tracked. The team are always on hand to help within minutes with any queries.

Cons

It can take some getting used to, but the team are very helpful.

Pros

It is very user-friendly.
One of my favorite features is mileage tracking.
It is valuable to have access to the start/ end of the journeys logged and to be able to tag them to specific projects. This means the user and the wider team ensure no fraudulent claims are made against the company account. This makes the tracker secure to use straightforwardly.
The other relevant feature is to match the claims against the digitalised expense receipts presented for quick and simple reconciliations.

Cons

The mobile responsiveness could be improved.
It is not possible to save a journey on the mobile app and sometimes the route shown is not the route taken.

Pros

Contains everything in one place and allows management of multiple claims and trips in one go, allowing on the road usage and storage of receipts alongside use of categories to track spend and submit for approval. Once comfortable quick to use on a regular basis.

Cons

Initially a hurdle to overcome baseline knowledge and get used to system, but once done so then easy to use.

Pros

The user interface is very simple, making it easy to navigate and use even for beginner. and its hassle free.

Cons

Initially, attaching the receipt might seem confusing for beginners, but it becomes familiar to everyone over time. so may be this need to be simplified.

Pros

Simplifies filing expenses by using OCR
Always on hand as it's on the phone
Quick one touch to get into menu

Cons

Does not always read the correct date
Does not always recognise the correct amount when there are deductions
some files do not upload via the app have to be Jpeg or Pdf
Some car parking tickets just get kicked out

Pros

It's an excellent tool for managing expenses. I would recommend WebExpenses for daily expenses management.

Cons

The tool is excellent and there is nothing to improve.

Pros

The mobile app and the desktop link well. The automatic search of receipts has improved significantly over the last couple of years.

Cons

It would be great if some of the tabs automatically populated fields from past entries such as the attendees tab.

Pros

With detailed records of your expenses, you can make better financial decisions. Whether it's choosing between needs and wants or evaluating the cost-benefit of a purchase, expense tracking provides the necessary data.

Cons

I find the routes are often wrong. My actual mileage is sometimes very different.

Pros

Using Webexpenses to sign off expenses is fast and very easy to navigate. Easy to log in and find expenses that have been submitted.

Cons

It can be cumbersome in trying to submit expenses. The loading of reciepts can be difficult sometimes depending on the format used.

Pros

Great easy way to manage your daily expenses

Cons

nothing really comes to mind as its the first time using

Pros

Linked desktop and mobile app makes it much easier to add items to a claim than before. Uploading receipts via the mobile app automatically inputs most of the required elements and makes the process much quicker.

Cons

Viewing receipts linked to an item via the desktop site can be temperamental at times.

Pros

ease of use, simple, easy

Cons

categories, waste of paper, not environmentally friendly, deadlines all the time and when i've had a busy month is quite stressful.

i process on average 20 expenses per week so i do more than most

Pros

Web app is great, I can scan receipts as I get them so no worrying about losing them or them fading!

Cons

Just one small grip with the "client" pick list in the claim form. You have to expand the list before you can start typing the name of a client to select from the drop down.

Pros

The ability to capture receipts with the camera and fill in at the time

Cons

The occasional glitches and bugs that prevent you from completing the forms in time for deadlines e.g. not being able to submit mileage as it wouldn't allow one of the fields until fixed

Pros

The interface is easy to navigate and love you can use the mobile app to quickly submit receipts.

Cons

SSO seems to cause issue when logging in.

Pros

Easy to use, set up new users, car allowances.

Cons

Having to manually export reports into accounting system - into a different format compatible to post journals.
Only one cost centre per user - can't change this so have to manually recode.