Quickbase Reviews

Pros

Developing on Quickbase is incredibly easy. Most business operators with basic business software instincts can start building in Quickbase immediately, or they can choose an application on their exchange to start off with. Beyond the basics, where Quickbase really shines is how robust of a platform it is with incredible functionality including beautiful reporting, dynamic filtering, formula fields and form logic, integration ability, and more. There's always a new trick you can learn in Quickbase.

In terms of usability, that's really all in the app your choose to use or build. It can be really clunky or sleek. All depends on your ability to build a usable app. The design of the interface is basic, but they're in the process of rolling out a new UI called Mercury that looks great.

Cons

Quickbase does not provide a ton of customer support. They rely on an incredible community of users and developers as well as approved Quickbase Solutions Providers (QSPs) that customers can contract with for help with building their applications. But if you're looking to go at it on your own, you will have to dig if you need help with something. As savvy of as Quickbase user I am, it took me three years before I even learned that I had an account manager at Quickbase.

Pros

I like that Quickbase is easy to use and highly customizable. It is a great tool for creating custom games with a wide range of features and options, including mobile access and an API for developers. It also has a great support system and helpful tutorials to help you get started. The fact that it is cloud-based also makes it very convenient and accessible.

Cons

One of the things I like least about Quickbase is that it can be difficult to integrate with existing business processes. It also can be challenging to set up custom forms and reports. Additionally, the mobile access feature is not as robust as I would like it to be. Additionally, there are some features that I feel are missing, such as the ability to customize the user interface.

Alternatives Considered

Zoho CRM and Dynamics 365

Reasons for Choosing Quickbase

We made the switch to Quickbase because of its ease of use and customizable features. We wanted a platform that would allow us to quickly create and manage our data and applications, and Quickbase was the perfect fit. Additionally, the cloud-based platform made it easy to access our data from anywhere, and the API allowed us to integrate with our existing business processes.

Switched From

Docusign, Icertis Contract, Jotform and Adobe Acrobat

Reasons for Switching to Quickbase

I considered a few alternatives when purchasing Quickbase, including Zoho, Salesforce, and Microsoft Dynamics. However, we chose Quickbase because it offered the most customizable features and was the most cost-effective option. Additionally, Quickbase had a great support system and helpful tutorials to help us get started, and the cloud-based platform made it easy to access our data from anywhere.

Pros

This App is basically an excel sheet on steroids.

Cons

The app takes you through multiple steps to save, add or edit an app page. When it comes to process, this app will make you click "Edit" then once you enter your data you have to click "save". The "premier" users or platinum users is ok but when you try to speak to them, all you get is "good luck going else where" . The fact is, they will lure you in, but lets face it. once you move your database in, they count on you not moving it out.

Alternatives Considered

Salesforce Revenue Cloud

Reasons for Switching to Quickbase

I thought it would be the same quality for a cheaper price, we were all wrong.

Pros

Quick Base offers customizable database applications, rapid development, cloud accessibility, scalability, integration capabilities, security, and automation, enhancing organizational efficiency.

Cons

Quick Base drawbacks include cost, learning curve, customization limitations, internet dependency, vendor lock-in, security concerns, and potential performance issues.

Pros

Quickbase is an incredibly versatile and robust database solution. It has allowed us to manage our data with ease and efficiency. The user interface is intuitive and user-friendly, making it easy for us to quickly locate and organize our data. Additionally, the customization options are vast, allowing us to tailor the solution to our specific needs.

Cons

One of the drawbacks to Quickbase is the cost. While it is a comprehensive solution, it can be expensive for some businesses. Additionally, the app development process can be a bit cumbersome and time-consuming.

Pros

With Quickbase, you may easily and quickly build your own custom software. I think it's significant that anyone can use QuickBase, even if they don't have any prior experience with inventory tracking, project management, financial records, etc.

Cons

We experienced a huge setback when we discovered that you now needed to make bespoke code pages to do the identical process that JavaScript in formula URL buttons used to facilitate.

Pros

It's a fantastic resource for keeping track of my daily tasks and the progress of open tickets. I use this fantastic drill down tool at least five times an hour to assess the next steps and plan accordingly.

Cons

Many times when we've reported an issue, we haven't heard back from the support team after the initial interaction, or the ticket has been closed abruptly. The problem we're having right now is that users can access the data in a hidden tab.

Pros

It allows for customization ensuring that you tailor it to meet your business needs and to fit to your targeted segment

Cons

Requires some technical knowledge for one to use it

Pros

Quickbase offers a wide range of features from PM, TM, App design and development in one place.

Cons

Quickbase has all the features that I yearn to use on a daily bases which are easy to use and customize.

Pros

QuickBase stands out for its intuitive charts and forms, alongside its APIs and customizable pages, making it a top choice for users

Cons

Currently, the issue we're facing is that users are able to access data within a hidden tab

Pros

Quickbase offers an overall troubleshooting solution for our organizations practice management needs which has allowed us to move from a bottlenecking of administrative processes ranging from client relationship management to reimbursement processing for consultants.

Cons

Its not super user friendly and there are limited bells and whistles. Its not well connected to other services or applications that we use, google and trello as examples of what would be useful but are not included for this application.

Alternatives Considered

Airtable and Salesforce Sales Cloud

Reasons for Choosing Quickbase

We wanted something with more complex modifications for our uses.

Switched From

Microsoft Excel

Reasons for Switching to Quickbase

Familiarity with the program on the part of one of our administrators was a key factor as they could most easily support a transition versus learning a new alternative.

Pros

-It is highly customizable! You can add and remove features relatively easily.
-Apps can be set to not be available to all employees -- which is useful for both security, as well as efficiency. I like not having to browse 99 tabs to find the one I need.
-Online usage, nice for both in office and out of office work.
-Data entry and updating are simple and straightforward, which makes training somewhat quick.
-Broadly applicable across numerous industries, I've found it extremely useful for many different information communicating and recording purposes.

Cons

-To really make the most of QuickBase, there needs to be someone with high technology literacy to set everything up and troubleshoot. It can be used simply, but only if your needs are simple, and Quickbase will probably be more than you need if you're just looking for sales tracking or similar.
-Though not difficult, adding new data points can be extremely time consuming. In a small workplace, it really does matter if someone needs to spend several days entering data into the same forms, hundreds of times, across different apps. Obviously, this will vary depending on what the needs are.
-It takes a lot of clicks to get somewhere. A minor issue really, but I find it irritating to have to 10 things to get what I want because the search function isn't particularly sensitive.

Pros

The key feature of this product for us has been the ability to develop a customer-facing portal and internal platform for operations all within house. We have worked with other software companies previously to develop something along these lines, but it never worked out as we run a unique business model that is hard to explain to an outsider. The ability to use our own knowledge of the business to develop something internally has been a game changer for practicality and reducing expenses - software development is expensive!

Cons

Some items that could be better include ability to identify duplicates, ability to easily select an item in grid edit beyond 1000 records (we have clients with many many many locations), ability to rely on the user groups and have confidence that these users will have all apps added to their 'My Apps' page.

Pros

This software can be customized for your companies specific needs, can generate work orders and dispatch them, can be accessed via mobile app or web browser and has completely customizable reporting.

Cons

Unlike other work order generating platforms, this does not have a chat feature for the person work orders are dispatched to and the dispatcher integrated within the system.

Alternatives Considered

Microsoft Project

Reasons for Switching to Quickbase

Ease of use, cost and functionality.

Pros

The initial ease of use and setup. Anytime you needed help they use to be always there and help you in any way.

Cons

Every year another price increase. In the beginning they have your pricing start off very low. They make it so you integrate your entire system to use QuickBase. Once you have been with them for years they then increase your pricing anywhere from 275% to 1,600%.

Pros

I most appreciate the ease of deployment, as it's gratifying to see the immediate results of changes made to the app. I also find the option to integrate custom code to be very useful. For simpler apps, it's convenient to utilize the native low-code system, but if I need to provide more customized solutions, I can easily implement my own code and integrate it with my Quickbase app.

Cons

When data sets grow to a certain point, there is a noticable slowdown, and features like formula queries no longer work reliably. I also find that new features are often released with unresolved bugs and issues.

Pros

I've used QuickBase for the past three years for my nonprofit organization which has a very modest tech budget. We use it for managing a small grants program. In very little time and few resources, we were able to build an application that helps us manage all our grant applications and build charts to get an overview of our applicants. I like QuickBase's power and flexibility.

Cons

With power and flexibility comes a lot of complexity. QuickBase isn't just a single software platform; it's a whole tech ecosystem which can be a bit overwhelming to a new user. I think some progress can be made in the user interface to make it more intuitive for beginners like me. That said, I've been able to find my way and I'm sure you will too.

Pros

Great software that allows multiple users to access and update the same database. We use it to track service visits, and have our service advisors track free oil changes throughout the dealer group.

Cons

The price was raised per user. We are not a huge company so the price jump almost caused us to discontinue use. Support is great, but it would be nice to get in touch with them immediately, instead of having to open a case and wait to hear back. They typically respond the same day and can resolve the issue, but they can only resolve one issue at a time.

Pros

There is so much I love about this product. Email notifications, customized databases, forms, rules, formulas etc. Using QuickBase has saved our department alot of money. We've built a lot of tools in-house instead of vetting and investing in additional vendors. If you have a technical mindset you can build anything with QuickBase. You can build experiences for your users that don't require alot of QB knowledge. We use it for lead retrieval, customer segmentation, CRM, marketing campaign management and much more.
QB has regular release dates, always bringing out new features, which is good.

Cons

The fact that anyone can create an application. We have many abandoned applications, however with some planning and rules put in place this is an easy solve. We also like it for project management, however have found to use other collaboration tools that allow to do things more quickly such as leaving a comment, checking things off as done as well as some file version control. all things doable in QB, however we had some issues with the team doing the admin work of updating. Using a different tool, then tying it to QB is the solve that worked for us

Pros

I liked how easy it was to import all of my data that I was already using on all types of different softwares. I run a cellphone repair business and using the relationship feature really helped me build the goals virtually on Quickbase. Seeing everything laid out in one place makes me happy.

Cons

When it comes to paper receipts/documents, I feel like there could be something for transferring documents through maybe taking a picture for your phone. Not everyone has a scanner (that they know how to use) and now days taking a picture on your phone is far more accessible.

Pros

This software was easy for out IT department to shape into exactly the application we needed. It is simple to use and offers a variety of reports.

Cons

I wish it had a history check feature so we could see who edited a entry, when it was done, and what was changed.

Pros

The email notifications in Quickbase contain a lot of useful information. It is sometimes easier to manage Quickbase tasks by reading the email notification summaries rather than navigating the Quickbase website. Thankfully, the website allows files to be uploaded so users can create their own templates for tasks.

Cons

There is no API features and tickets cannot be associated with each other or dependent on each other.

Pros

There is quite a bit of flexibility built-in which allows us to customize reports on the data that is most important for each manager in the company.

Cons

There are some limitations/restrictions that don't allow for as much customization as we would like. At times we have to hire a programmer to help us customize features to get more out of the data that we have stored in there.

Pros

Easy transition from excel to quickbase. Very intuitive to import and create data-bases. I dont have any further programing background (except the programing classes I had during my engineering graduation), but still I was able to set the programs and reports I need for my company.

Cons

Lack of support for specific characters of the Portuguese / French / Spanish language, such as ç, é, è, ã etc. This made it impossible to use email synchronization tools (we use gmail) and even sending emails through the tool has problems with those characters.

It is very bad to send an email with the name of an unconfigured company just because it has a simple caret.

I'm not asking Quickbase to translate the tool, but only to make it usable by countries that do not use English alone. Because this does not allow us to use 100% of the tool, my note will not be 100% either.

Pros

user friendly and easy to navigate through the site. you can find what you are looking for quickly.
its very convenient way to send documents back and forth between us and our customers.

Cons

when you are up loading files at certain times of the day I.E. mid morning and afternoon. it takes a long time to upload docs. to the site some times it times out or you need to restart the process again . this would be the only con i have about this product.