Benchmark Email Reviews

Pros

I came across Benchmark when a client decided to use them. I found it very easy to use and to set up for them.

Cons

I haven't found any cons thus far. Everything seems to be fairly simple to do.

Pros

It's easy and friendly to use. Also great for setting for small businesses as it's great for marketing.

Cons

It's has some glitches as some of the emails end in the spam folder but none the less still get delivered

Pros

Benchmark is easy to use. Easy to set up. Good for very simple customer outreach, i.e a storefront that collects emails and wants to alert customers to sales.

Cons

Very limited feature set. Not standard at this point.

Pros

I am able to reach a lot of prospects by sending high volume outbound marketing emails with Benchmark Email.

Cons

The issues that I used to encounter are no longer available since they were rectified upon version update.

Pros

What I really liked after I made the switch was the template library, is has many nice templates and the most important part, mobile optimized. It is easy to use and create powerful email campaigns. You can always automate every campaigns with ease.

Cons

There are no cons for Benchmark Email from my point of view.

Pros

The capabilities of this amazing email marketing solution have been spectacular.
Benchmark Email has been easy to use.

Cons

I do not experience cons when using Benchmark Email.
Benchmark Email works impressively for us.

Pros

The features of Benchmark Email have been meeting our expectations.
Benchmark Email has been easy to implement.
I love the capabilities of Benchmark Email.

Cons

No dislikes for Benchmark Email.
Benchmark Email is so amazing.

Pros

I like the efficiency of Benchmark Email.
Benchmark Email offers accurate and dependable marketing services.

Cons

Benchmark Email has been so efficient.
I like Benchmark Email's accuracy and flawlessness.

Pros

Benchmark Email is an affordable and reliable to use.
It has been an accurate email marketing solution.

Cons

Benchmark Email has been flawless.
Benchmark Email has been the best.

Pros

Benchmark Email has been a sensational solution that meets our expectations.
It is an easy to use tool.

Cons

The features of Benchmark Email are super exceptional. I do not dislike Benchmark Email.

Pros

List management and personalization as well as email templetes are the most useful feature for me.

Cons

Some of the features are a bit complex to learn

Pros

The main feature to highlight is the price (what they provide for that excellent price is hard to match for many other competing companies) and its excellent function of being able to send thousands of emails per day to my lists, without thinking that they will charge me extras or that my emails will end.

Cons

It will sound strange, but in more than 5 years of using this Benchmark Email platform, we have never had problems of any kind, they have always served us excellently, they have always offered us improvements at unbeatable prices and we have never had problems.

Alternatives Considered

Reasons for Choosing Benchmark Email

Switched From

Pros

Easy to Use
Clean layout
Ease of customizing templates
Training other team members on how to use is easy

Cons

Customer service is not that great - Most are not American so language is hard to understand
Too many glitches when working in templates
Have to send several TEST emails to make sure the functions are correct
The same email delivered to different members of my team show up differently or have different links
A lot of bugs in the back that need to be addressed
No Spell check function anymore
The image editor is not that great
uploading lists can be a pain sometimes you have to do them multiple times in order for them to get uploaded

Pros

Simple email editor, The free plan comes with features for beginners to email marketing or for bloggers and small businesses.

Cons

The email automation in the freeplan only allows one-off emails like welcome emails. What i wanted was to create drip campigns such as email courses but unfortunately the free plan doesnt allow that.

I wish they had stated what the freeplan can and cannot do before i signed up, because i was looking forward to A/B testing, indepth reports and creating drip campigns but the free plan doesn't allow that.

Pros

benchmark provides a great WYSIWYG editor - much better than most and all of the preset templates are fully responsive. Navigation is simple, the layout is clean, and the reporting functionality is great. seamless automation mapping makes setting up automated campaigns a breeze. GREAT customer service is also a bonus.

Cons

Like most email marketing suites, it can get pricey as subscribership grows a there are lower cost alternatives available but they lack the functionality that benchmark offers. image storage is limited to 10mb without upgrading to unlimited for an additional five a month. Deliverability is ok but could be further improved but is getting better.

Pros

Looks very professional and designs are gorgeous, giving a high-end and legitimate look for our company. I was also surprised and how easy and intuitive everything is. No need to sit through a training when you can figure everything out on your own, quickly. I especially like the free version.

Cons

The upgrade for a payment plan doesn't seem worth it for what we use it for. We just need the basics, not all the other bells and whistles.

Pros

Clean, intuitive interface, user doesn't need to learn anything. Just log in and start using. For what it offers, it has a lower monthly price than competitors of the same level.

Cons

I needed customer service support and my issue took days to get answered and resolved. Furthermore, although it is possible to create campaigns, newsletters and customer journeys through automation, on other platforms this can be done in a much more intuitive way.

Alternatives Considered

Pros

Great tool for email marketing campaigns.
Its templates are responsive and mobile friendly.
Drag and drop option.
Offers free surveys.
Easy to incorporate social sharing.
The Editor for the email campaign is easy to use.
Its simple to use and has a free plan.

Cons

I consider Benchmar email to be one of the best Email Marketing tools. If there is something that could improve, for me would be:
The automation its not clear enough.
There isn't very much analytics on the free version.

Pros

A great combination of ease of use and high functionality.

Cons

There really isn't anything I don't like about the software.

Pros

Good for normal email campaign and good that BM has inbuilt list of unsubscribe and invalid contats

Cons

Not at all suitable for heavy automation no form for opt out like mail chimp offer

Pros

What I like most about the software is when I signed up it was free up to the first two thousand subscribers and still allows the feature of having an auto-responder on it. This is very helpful to someone when you're first starting out, as an independent self-published author you need something that can send a lead magnet/free gift to get people to sign up to your email list, a lot of the other email list providers don't allow for the auto-responder aspect unless you use a paid version of their software.

Cons

As of yet, I can honestly say I haven't found anything difficult with using Benchmark or that there's anything missing or needs to be improved on. It's hard to complain about the free email account when you're starting out.

Pros

That is free to PTA's! I like the fairly ease of use - -but wish there was a little more flexibility in the design features. And the blocks can sometimes make it tricky and tedious to edit.

Cons

The login -it never saves my password. And - sometimes it asks for the email address to login and other times it asks for username. This is confusing. I have had a lot of trouble with this. I also don't like that your account is closed down if you have too many bounces - - on the first time sending something out. It shouldn't do this unless it is a multiple case scenario. Schools search for alumni - this is the case. They give an email address to Harris Publishing that does our directory and we assume it is "good" but then it comes back. And - major corporations do not like Benchmark emails -and bounce them.

Pros

Superb Customer Service--responsive and highly knowledgeable
Simple, User-friendly software, even for the non-tech-savvy
Plenty of instructions, visuals, tutorials to walk you through it
Links to social media networks
Great tracking of emails and outcomes

Cons

None!
(We tried using Mail Chimp but it was so complex and confusing that the investment of time and learning curve wasn't worth it! But with Benchmark, you can step right in and begin!) We highly recommend Benchmark!

Pros

I love that I can choose from a variety of templates to send out professional-looking emails. My primary use is to send out newsletters, so Benchmark has provided all the features (and much more) necessary to do so.

Cons

Sometimes, certain features (such as sending test emails, uploading pictures that actually display, random graphics that appear and I can't remove, etc) aren't as smooth as I'd like. While their friendly customer support is available by live chat, I was still unable to resolve these issues.

Pros

List management is very user friendly. That's the biggest plus for me. Easy to integrate sign-up forms.

Cons

Sometimes the builder (drag and drop, not HTML) is a little buggy. It seems to be getting better.