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description: Page 23 - Discover the best Customer Engagement Software for your organisation. Compare top Customer Engagement Software tools with customer reviews, pricing and free demos.
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title: Page 23 - Best Customer Engagement Software - 2026 Reviews, Pricing & Demos
---

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# Customer Engagement Software

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Page: 23 / 25\
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## Products

1. [Userlot](https://www.softwareadvice.co.uk/software/393597/userlot) (0 reviews) — Userlot is a cloud-based customer success platform that provides tools for managing customer health, reducing churn, ...
2. [Prodoc](https://www.softwareadvice.co.uk/software/421374/prodoc) (0 reviews) — Prodoc is a cloud-based healthcare customer relationship management software that helps businesses handle patient car...
3. [Antelope Systems](https://www.softwareadvice.co.uk/software/322314/antelope-systems) (0 reviews) — Antelope Systems is a cloud-based business software that integrates voice, SMS, email, and calendar features into one...
4. [ClearFeed](https://www.softwareadvice.co.uk/software/422635/clearfeed) (0 reviews) — In many companies today - collaboration is increasingly moving to Slack and Teams - with both employee and customer r...
5. [Maslo](https://www.softwareadvice.co.uk/software/426418/maslo) (0 reviews) — Maslo is a SaaS gamification platform designed to boost sales performance and engagement. Companies use Maslo to laun...
6. [Ownchat](https://www.softwareadvice.co.uk/software/425779/ownchat) (0 reviews) — OwnChat is a WhatsApp Business API solution designed for businesses of all sizes to help automate messaging, streamli...
7. [Lifetime Analytics](https://www.softwareadvice.co.uk/software/417663/lifetime-analytics) (0 reviews) — Lifetime Analytics is an innovative application enabling telecom operator’s marketing, customer experience, and sales...
8. [GMS](https://www.softwareadvice.co.uk/software/428145/global-message-services-gms) (0 reviews) — GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ dee...
9. [Atakian Engage](https://www.softwareadvice.co.uk/software/432756/atakian-engage) (0 reviews) — Atakian Engage is a QR Tag and NFC-enabled customer engagement platform that helps businesses streamline post-sale en...
10. [Articence](https://www.softwareadvice.co.uk/software/433878/articence) (0 reviews) — Powered by cutting-edge AI technology, Articence VoC delivers a revolutionary approach to gathering, analyzing, and a...
11. [EngagePackage](https://www.softwareadvice.co.uk/software/439462/engagepackage) (0 reviews) — EngagePackage is a customer engagement software that helps businesses manage customer profiles, surveys, loyalty prog...
12. [etrack1](https://www.softwareadvice.co.uk/software/439232/etrack1) (0 reviews) — etrack1 is designed for customer centers with dedicated managers and employees seeking effective solutions for shared...
13. [Forward](https://www.softwareadvice.co.uk/software/439694/forward) (0 reviews) — Forward is a digital sales room software that helps B2B sales teams centralize content, collaborate with buyers, and ...
14. [moveXM](https://www.softwareadvice.co.uk/software/286686/csm-move) (0 reviews) — moveXM is an all-in-one AI-driven software platform that simplifies the enhancement of customer satisfaction by analy...
15. [Airdocs](https://www.softwareadvice.co.uk/software/441393/airdocs) (0 reviews) — Airdocs: Revolutionising Customer Communication Management Overview Airdocs is a global subscription cloud-based Cust...
16. [Ordaana](https://www.softwareadvice.co.uk/software/443371/ordaana) (0 reviews) — Welcome to Ordaana – the ultimate All-in-One Client Experience Software tailored for Modern Service Providers. Design...
17. [VoiceOwl](https://www.softwareadvice.co.uk/software/380427/genietalk) (0 reviews) — Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart co...
18. [Sinch SMS API](https://www.softwareadvice.co.uk/software/443596/sinch-sms-api) (0 reviews) — Designed for small to large businesses, Sinch SMS API is a cloud-based SMS marketing platform that helps businesses s...
19. [INFOMAN eCRM](https://www.softwareadvice.co.uk/software/424516/infoman-ecrm) (0 reviews) — INFOMAN eCRM, a web-based CRM system has assisted customers in achieving their sales and marketing objectives through...
20. [Emplifi Service Cloud](https://www.softwareadvice.co.uk/software/345373/emplifi-service-cloud) (0 reviews) — Emplifi provides an enterprise platform that gives you comprehensive insights, tools, and resources to help businesse...
21. [CXInfinity](https://www.softwareadvice.co.uk/software/345480/cxinfinity) (0 reviews) — Unlock digital potential with CXInfinity, an AI-driven digital customer engagement platform enabling agents to engage...
22. [Haber Chat](https://www.softwareadvice.co.uk/software/450325/Haber-Chat) (0 reviews) — Haber.Chat is a versatile communication platform that seamlessly integrates with your personal or business WhatsApp a...
23. [Qnvert](https://www.softwareadvice.co.uk/software/522267/Qnvert) (0 reviews) — Qnvert is a customer engagement platform that helps businesses connect with customers across various channels. The pl...
24. [Active Content](https://www.softwareadvice.co.uk/software/523476/Active-Content) (0 reviews) — Active Content is a marketing tool that integrates data from multiple sources to create visually compelling, personal...
25. [24x7 Customer](https://www.softwareadvice.co.uk/software/525391/24x7-Customer) (0 reviews) — Designed for RV parks, telehealth clinics and educational services, 24x7 Customer is a cloud-based customer engagemen...

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## Related Categories

- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Customer Data Platforms (CDP)](https://www.softwareadvice.co.uk/directory/4718/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)
- [SMS Marketing Software](https://www.softwareadvice.co.uk/directory/4532/sms-marketing/software)

## Links

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With its customizable features and automation capabilities, Userlot helps reduce the manual work required for customer success management at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd4211-36c0-498d-925d-61708e7c6a8e.png","url":"https://www.softwareadvice.co.uk/software/393597/userlot","@type":"ListItem"},{"name":"Prodoc","position":2,"description":"Prodoc is a cloud-based healthcare customer relationship management software that helps businesses handle patient care, record critical information, and generate monthly care reports on a unified platform. It helps monitor new leads, facilitates collaboration with providers, and more. \n\nProdoc helps manage referral, partner, and task management processes. It automates routine tasks, tracks error rates, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/66fdbdfe-7ebc-49fa-b0c5-add43fc6c2e5.jpeg","url":"https://www.softwareadvice.co.uk/software/421374/prodoc","@type":"ListItem"},{"name":"Antelope Systems","position":3,"description":"Antelope Systems is a cloud-based business software that integrates voice, SMS, email, and calendar features into one platform. Targeted at small to midsize businesses, Antelope Systems streamlines business communications and boosts productivity.  \n\nKey features of Antelope Systems include VOIP integration, automated dialing, SMS and email integration, and calendar and task integration. The VOIP integration allows users to make and receive calls directly from the software. The automated dialing feature can dial phone numbers automatically from a list. SMS and email integration enable users to send text messages and emails directly from the platform. The calendar and task integration sync contacts, schedules, and to-do lists across the software.\n\nAntelope Systems is deployed via the cloud and accessible from any web browser. No additional hardware or software is required. Support is available 24/7 via email and phone. Updates are provided automatically at no additional charge. Antelope Systems aims to provide an easy-to-use yet robust communication solution for small businesses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/491fe99f-76dd-4c4c-aada-8a31727d781c.jpeg","url":"https://www.softwareadvice.co.uk/software/322314/antelope-systems","@type":"ListItem"},{"name":"ClearFeed","position":4,"description":"In many companies today - collaboration is increasingly moving to Slack and Teams - with both employee and customer requests originating in and being discussed therein. But chat lacks structure - and use for important business requests creates delayed responses, lack of closure, and accountability issues. ClearFeed helps businesses transform company Slack channels into a streamlined HelpDesk. \n\nUsing ClearFeed, service teams can respond to customer and employee requests on chat within SLAs, convert conversations into support tickets, and work on employee and customer issues across tools. With features such as triage channels, service metrics, and automated answers, ClearFeed enables users to deliver accountable customer and employee support directly from Slack.\n\nClearFeed facilitates integration with third-party platforms including Zendesk, Freshdesk, Salesforce, Jira, GitHub, and HubSpot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd87a27c-5002-4dbc-b92f-fca9efac0b2b.jpeg","url":"https://www.softwareadvice.co.uk/software/422635/clearfeed","@type":"ListItem"},{"name":"Maslo","position":5,"description":"Maslo is a SaaS gamification platform designed to boost sales performance and engagement. Companies use Maslo to launch customized sales challenges, loyalty programs, and partner incentives that drive measurable results. With ready-to-use templates and a no-code interface, programs can be set up in minutes.\n\nThe platform combines competitive dynamics with collaboration tools such as news feeds, quizzes, and micro-learning modules. A built-in rewards marketplace offers 150,000+ options—gift cards, premium products, and trips—available in 29 countries.\n\nMaslo integrates seamlessly with 5,000+ apps via Zapier or API, and can be fully white-labeled to match your brand. Managers benefit from real-time dashboards to track KPIs, engagement, and ROI. Securely hosted in France with GDPR compliance, Maslo transforms motivation into lasting performance and loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a1c3c157-a50b-4524-a732-cf9774fde0c5.png","url":"https://www.softwareadvice.co.uk/software/426418/maslo","@type":"ListItem"},{"name":"Ownchat","position":6,"description":"OwnChat is a WhatsApp Business API solution designed for businesses of all sizes to help automate messaging, streamline communication with team, and showcase products seamlessly within WhatsApp conversations. This means users can respond to customer inquiries promptly, provide quick replies, and improve customer satisfaction.\n\nOwnChat provides a collaborative workspace that enables communication with team members, allowing supervisors to manage shared team inbox. It lets users send bulk messages through WhatsApp Business API.\n\nUsing WhatsApp Link Generator, professionals can promote OwnChat's feature for generating WhatsApp links for customer contact.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ba3de567-a57e-43ee-931b-39c70808f407.png","url":"https://www.softwareadvice.co.uk/software/425779/ownchat","@type":"ListItem"},{"name":"Lifetime Analytics","position":7,"description":"Lifetime Analytics is an innovative application enabling telecom operator’s marketing, customer experience, and sales teams to personalize commercial and care actions in order to reduce customer churn and down selling, and streamline up/cross-selling.\n\nLifetime Analytics comprises four modules allowing operators to:\n1.\tAutomatically detect customer clusters, described in natural language, based on an automated selection of churn/down-selling or up/cross-selling factors. The cluster discovery allows application users to identify root causes based on multiple factor combinations in marketing semantics,\n2.\tDesign and pilot personalized commercial and care outbound actions on specific micro-segments\n3.\tPersonalize in real-time inbound interactions \n4.\tTrack, report, and improve the actions' business impact on churn and ARPU dynamics. \n\nThe Lifetime Analytics focus on targeted action plans and micro-campaigns is based on the automatic cluster detection with customers presenting a high past churners/down-sellers concentration or past customers that have purchased additional services / switched to premium services. These clusters are continuously auto-generated by the application based on data and events, and clusters accordingly evolve over time as customer situations and market conditions constantly change. \n\nLifetime Analytics’ cluster detection approach allows users to identify specific churn/down-selling and up/cross-selling customer profiles based on historical data. Overall, continuous cluster monitoring and new cluster detection are fundamental pillars of Lifetime Analytics’ approach for enabling operators to design targeted commercial and customer care actions and personalize inbound and outbound interactions throughout the customer lifetime. \n\nFor each detected cluster, the application produces commercial and care action recommendations from a pre-defined action library created for each operator. The action library comprises all the available action templates including the features and commercial proposition terms, in compliance with the product/promotion and pricing rules.\n\nFor outbound interactions, the application allows users to select different sub-groups out of a cluster in order to launch different targeted actions addressing specific customer micro-segments, thus enabling personalized outbound interaction creation. The application allows users to refine the action’s business case parameters to estimate the action’s payback period, the cumulated customer margin, and other financial KPIs.\n\nLifetime Analytics helps businesses collect data relating to the action execution progress and customer decisions from campaign management systems in order to measure the targeted customer’s survival rate and subscription ARPU growth rate, measured over time as a cohort and benchmarked with the relevant customer control group.\n\nFor inbound interactions, the application can be queried in real-time to provide customer profiles and action recommendations to support interaction personalization, including the messages to be addressed to customers by agents or web/application user interfaces. Action recommendations are computed in real-time to provide personalized care or commercial actions and offers/promotions for the requested customers, considering the customers’ last interactions, usage, and events.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1cf8ad6c-691f-4018-8798-9bf48deeac9b.jpeg","url":"https://www.softwareadvice.co.uk/software/417663/lifetime-analytics","@type":"ListItem"},{"name":"GMS","position":8,"description":"GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network protection, and global connectivity set the foundations for GMS to move into the future: AI communications solutions that enable great customer engagement and exceptional customer experiences. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improved the technical capabilities of GMS CPaaS. The new GMS product offering will help our clients to grow their business, improve operational efficiency and build trust between their brands and their customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d53f3c0-17cd-42fe-9bab-474798d02597.png","url":"https://www.softwareadvice.co.uk/software/428145/global-message-services-gms","@type":"ListItem"},{"name":"Atakian Engage","position":9,"description":"Atakian Engage is a QR Tag and NFC-enabled customer engagement platform that helps businesses streamline post-sale engagement, providing essential information and tools to enhance customer satisfaction and loyalty. It enables businesses to reduce negative sentiment; negative social media commentary significantly deters potential sales, with a majority of consumers swayed against purchasing by adverse online posts.\n\nAtakian Engage comes with various modules that enable discount codes, traceability, first-party data, product information, and feedback. First-party data in post-purchase helps businesses personalise customer experiences, tailoring services, and products to individual preferences and behaviours. Additionally, its product usage guides assist customers in maximizing the benefits and functionalities of their purchases, enhancing their overall product experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd35f99c-9fd2-427f-9405-a9df5157c85f.jpeg","url":"https://www.softwareadvice.co.uk/software/432756/atakian-engage","@type":"ListItem"},{"name":"Articence","position":10,"description":"Powered by cutting-edge AI technology, Articence VoC delivers a revolutionary approach to gathering, analyzing, and acting on customer feedback. \n\nArticence VoC uses advanced AI sentiment analysis to help users decipher the true emotions and intentions behind customers' words, even in open-ended responses. Users can access real-time dashboards and reports that provide a clear and actionable picture of customer sentiment across all touchpoints. It enables businesses to track key metrics and KPIs over time to measure the impact of efforts and make data-driven decisions.\n\nArticence VoC allows users to integrate the platform with existing channels, from website surveys and social media to email and phone calls. This allows users to capture the full customer journey and gain a comprehensive customer experience understanding.\nBusinesses can customize surveys to individual customer needs and preferences with advanced branching logic. This creates dynamic and engaging experiences that boost response rates and collect more accurate and relevant data.\n\nIt enables administrators to translate insights into actionable steps with a built-in closed-loop feedback management system, assign responsibility for addressing specific customer concerns, and inform about actions taken in response to the feedback. Articence VoC provides valuable insights that help users identify new product opportunities and develop features that truly resonate with the customers. Additionally, it allows organizations to proactively identify and address customer pain points to significantly reduce the risk of losing valuable customers to competitors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94c6f97f-565e-4c26-9ca1-b88b6da64956.png","url":"https://www.softwareadvice.co.uk/software/433878/articence","@type":"ListItem"},{"name":"EngagePackage","position":11,"description":"EngagePackage is a customer engagement software that helps businesses manage customer profiles, surveys, loyalty programs, marketing campaigns, and analytics. The platform offers a unified customer profile functionality that enables collecting and organizing customer data from multiple sources in a centralized dashboard.\n\nEngagePackage lets stakeholders gain insights and improve operations based on customer feedback collected via surveys.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cac64133-c02b-4c2a-80e2-0fac06cb810e.jpeg","url":"https://www.softwareadvice.co.uk/software/439462/engagepackage","@type":"ListItem"},{"name":"etrack1","position":12,"description":"etrack1 is designed for customer centers with dedicated managers and employees seeking effective solutions for shared Outlook folders and current ticketing/CRM/telephone systems.\n\netrack1 understands the importance of having the best tools for providing exceptional customer service and improving efficiency.\n\nFor managers and employees looking for a comprehensive solution, etrack1 offers expertise from numerous implementations, eliminating the need to source technology, implementation, and support from multiple providers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/680222a1-6f19-4d17-8fab-fdb2ddcd76b7.jpeg","url":"https://www.softwareadvice.co.uk/software/439232/etrack1","@type":"ListItem"},{"name":"Forward","position":13,"description":"Forward is a digital sales room software that helps B2B sales teams centralize content, collaborate with buyers, and manage deals in one place. The software allows salespeople to create personalized deal rooms, share sales materials, set mutual action plans, chat with prospects, and track engagement analytics. Forward aims to simplify collaboration between buyers and sellers in order to accelerate sales cycles and improve win rates.\n\nEnable sales teams to win deals and onboard customers faster. Forward's engagment platform  centralises all resources, stakeholders, sales tools and interactions within a single digital workspace, for seamless collaboration, standout experience and faster buyer decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/865690b1-05d8-4f25-a790-3880afb88de5.jpeg","url":"https://www.softwareadvice.co.uk/software/439694/forward","@type":"ListItem"},{"name":"moveXM","position":14,"description":"moveXM is an all-in-one AI-driven software platform that simplifies the enhancement of customer satisfaction by analyzing feedback data almost effortlessly. Our platform is ideal for businesses of any size looking for a user-friendly entry into feedback management. With moveXM, you can quickly understand your customers like never before, thanks to our automatic analyses and intuitive dashboards that illuminate insights with minimal effort.\n\nWhat sets moveXM apart is our commitment to a personalized user experience from the start. When you choose moveXM, you're not just purchasing software; you're gaining a partner dedicated to your success. We provide a comprehensive onboarding process to strategically and operationally set you on the right path. Our \"moveXM Hyper Care\" service offers close support during the crucial startup phase, ensuring a smooth transition and quick results, often seeing a return on investment in a remarkably short time.\n\nThe moveXM Assistant is a standout feature, saving valuable working time by automatically classifying text comments by sentiment and topic. This allows you to quickly identify and act on key issues, enhancing customer loyalty and driving business growth. With just a few clicks, you can gather insights and receive tailored suggestions for improvements specific to your company’s needs.\n\nIntegration is seamless with moveXM. Our platform connects effortlessly with your existing IT infrastructure, including CRM and ERP systems, social media, and eCommerce platforms through smart interfaces. This ensures a comprehensive view of the customer experience is always within reach, with minimal manual effort. For those who need it, moveXM's modern REST API facilitates swift integration of any desired application, enhancing flexibility and user experience.\n\nOur platform is designed to grow with you. Starting is simple, and scaling is flexible, allowing you to expand your capabilities at your own pace. This makes moveXM particularly suitable for businesses looking to gradually increase their CX management without upfront heavy investments.\n\nFinally, moveXM prides itself on being a reliable and accessible partner from the very first conversation. Our team is based in Frankfurt am Main, Germany, ensuring that help is always just a phone call away. Whether you need to expand your knowledge through accredited courses or require tailored training on all aspects of feedback management, our in-house experts are ready to assist you 24/7.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0975e3f-f645-4a58-a4c5-62adf289205d.jpeg","url":"https://www.softwareadvice.co.uk/software/286686/csm-move","@type":"ListItem"},{"name":"Airdocs","position":15,"description":"Airdocs: Revolutionising Customer Communication Management\n\nOverview\nAirdocs is a global subscription cloud-based Customer Correspondence Management (CCM) platform designed to streamline and enhance business communications. This powerful tool enables businesses to deliver personalised, targeted communications across multiple channels without the need for costly on-site software or hardware. As a fully integrated solution, Airdocs offers seamless customer engagement, heightened compliance and advanced analytic capabilities, making it an ideal choice for your business looking to improve your communication strategies.\n\nKey Features\n1.\tCloud-based efficiency: No need for on-site licensed software or hardware. Airdocs operates in the cloud, providing a cost-effective, scalable solution for businesses of all sizes.\n2.\tMulti-channel delivery: Deliver communications via your customers' preferred channels, including email, messaging, print, video, and electronic signatures. Airdocs ensures that your message reaches your audience wherever they are.\n3.\tPersonalisation and relevance: Create highly personalised, relevant, and targeted communications that resonate with your audience. Airdocs's powerful composition tools enables the creation of dynamic content tailored to individual customer needs.\n4.\tIntegration with existing systems: Airdocs integrates seamlessly with core business systems such as ERP, CRM, and data warehouses. The platform supports flexible APIs, client applications and a fully managed gateway application for effortless data integration and management.\n5.\tEnhanced security and compliance: Airdocs prioritises data security and privacy, adhering to stringent industry standards including ISO 27000 and the Australian Government's Information Security Manual. The platform offers end-to-end encryption, secure data storage, and robust access controls to protect sensitive information.\n6.\tCost efficiency: By eliminating the need for physical infrastructure and offering a pay-as-you-use SaaS model, Airdocs helps businesses reduce operational costs while maintaining high levels of service and functionality.\n7.\tAdvanced analytics and reporting: Gain insights into your communication efforts with Airdocs's advanced tracking and reporting features. Monitor delivery status, engagement metrics, and compliance in real-time to optimise your communication strategy.\n\nIdeal Users\nAirdocs is designed for businesses of all sizes looking to enhance their customer communication strategies. Ideal users include:\n•\tOperations managers: Streamline communication processes and reduce costs with automated, efficient delivery systems.\n•\tMarketing teams: Create and deliver targeted marketing campaigns with personalised content that engages customers and drives conversions.\n•\tCustomer support: Ensure timely and accurate communication with customers, improving satisfaction and loyalty.\n•\tIT departments: Benefit from a secure, cloud-based platform that integrates seamlessly with existing systems and reduces infrastructure overhead.\n\nProduct Support\nAirdocs offers comprehensive support to ensure successful implementation and operation. Our dedicated support team is available to assist with setup, integration, and ongoing maintenance. We also provide extensive documentation, tutorials, and training resources to help users get the most out of the platform.\n\nContact Us\nJoin the growing number of businesses worldwide that trust Airdocs for their customer correspondence management needs. It's so simple with Airdocs, the clever correspondence platform","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/71f188d1-0a10-4e5e-9c04-d5a5c612324a.png","url":"https://www.softwareadvice.co.uk/software/441393/airdocs","@type":"ListItem"},{"name":"Ordaana","position":16,"description":"Welcome to Ordaana – the ultimate All-in-One Client Experience Software tailored for Modern Service Providers. Designed to streamline operations and elevate the client experience, Ordaana offers a comprehensive suite of tools that automate and enhance every aspect of the service business. From customizable order forms and dynamic scheduling to seamless financial management and interactive client portals, Ordaana is a partner in growth and efficiency.\n\nFeatures at a Glance:\n\nStreamlined Service Order Management: Easily customize and manage service order forms. Embed these forms on any site, integrate payment processes, and stay updated with real-time tracking.\n\nEffortless Scheduling: Automate appointment bookings for both physical and virtual events. Sync team availability effortlessly, allowing clients to book at their convenience.\n\nFinancial Mastery: Generate invoices, send automated reminders, and gain insights into your financial health with built-in reporting tools.\n\nEnhanced Client Engagement: Provide personalized client portals for secure document sharing and foster better communication with two-way SMS messaging, improving client satisfaction and retention.\n\nComprehensive Tools to Consolidate Operations and Drive Growth:\n\nService CRM: A purpose-built CRM for managing service delivery and enhancing the client experience.\n\nClient Management: Manage client data with ease for unparalleled service and satisfaction.\n\nOrder Management: Boost efficiency and revenue with streamlined service orders.\n\nEstimates: Generate accurate estimates quickly, winning clients over with professionalism.\n\nInvoices: Create and send sleek invoices to ensure timely payments.\n\nSubscriptions: Manage subscriptions easily for steady revenue and enhanced client loyalty.\n\nTeam Calendar: A shared calendar to harmonize schedules and improve team coordination.\n\nTeam Tasks: Assign and manage tasks effortlessly, maintaining team focus and productivity.\n\nLead Capture Forms: Grow your business with customizable forms that capture leads effortlessly.\n\nScheduling Forms: Allow clients to book appointments 24/7, optimizing convenience and increasing bookings.\n\nPayment Forms: Ensure transactions are a breeze with secure and simple payment forms.\n\nSMS 2-Way Messaging: Engage clients instantly via SMS \nClient Portals: Elevate the client experience with personalized portals.\n\nAutomated Reminders: Never miss an appointment or payment with automated reminders.\n\nEmail & SMS Notifications: Build trust by keeping clients well-informed with timely notifications.\n\nBusiness Analytics: Make informed decisions to drive growth with powerful analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6472d89b-45cb-406b-9019-a0373944a9e5.jpeg","url":"https://www.softwareadvice.co.uk/software/443371/ordaana","@type":"ListItem"},{"name":"VoiceOwl","position":17,"description":"Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support). \n\nOur AI Voice Assistants are backed by Gen-AI + Pre-trained LLM which lets it drive smart context-aware conversations with customers in diverse use cases. This includes bringing automation in contact verification and qualification for faster conversions, promising best-in-class ROI. \n\nWhile we do that, our tech stack ensures data security and compliance by leveraging an intelligent middleware layer. It safeguards your valuable customer data by keeping it confined within the system while the communication between our systems and the LLMs takes place.\n\n1. 1000x efficiency, 5X better revenue with 60% cost savings on operations.\n2. Real-time lifelike conversations made better with NLU.\n3. Sentiment + context-driven responses across channels.\n4. 100% secure and compliant with GDPR, HIPAA, and other data protection laws.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90c86b9c-e732-43e6-9477-5519d1c0b6a7.jpeg","url":"https://www.softwareadvice.co.uk/software/380427/genietalk","@type":"ListItem"},{"name":"Sinch SMS API","position":18,"description":"Designed for small to large businesses, Sinch SMS API is a cloud-based SMS marketing platform that helps businesses streamline customer communication through SMS messaging. The platform provides various functions such as compliance management, data safety, custom reporting, and protection against SMS fraud across markets. Businesses can also integrate Sinch's REST API or use the self-serve portal to schedule and optimize SMS campaigns. Additionally, the solution supports several message types such as appointment reminders, promotions, and two-factor authentication codes. Pricing is based on the pay-as-you-go model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4e42fc5-ef8f-4751-b3c5-d622660dcaa7.png","url":"https://www.softwareadvice.co.uk/software/443596/sinch-sms-api","@type":"ListItem"},{"name":"INFOMAN eCRM","position":19,"description":"INFOMAN eCRM, a web-based CRM system has assisted customers in achieving their sales and marketing objectives through a single platform. It is an easy-to-use tool that helps users manage sales teams, create customized emails, track the performance of the campaigns, and run surveys/polls. The tool is designed for customers in industries such as hotels and restaurants, retail stores, educational institutions, and hospitals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89025b72-0b98-4e47-8fd8-e51f31ede1e4.png","url":"https://www.softwareadvice.co.uk/software/424516/infoman-ecrm","@type":"ListItem"},{"name":"Emplifi Service Cloud","position":20,"description":"Emplifi provides an enterprise platform that gives you comprehensive insights, tools, and resources to help businesses provide great customer service through their website or mobile app.\n\nIt offers tools that enable organizations to deliver better customer experiences, harness social media and the right audience engagement channel at the right time, drive consistent online conversations that create stronger bonds with customers, and deliver all this in an automated way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb15a4-51c3-4e33-a5da-bee8a5a800e5.jpeg","url":"https://www.softwareadvice.co.uk/software/345373/emplifi-service-cloud","@type":"ListItem"},{"name":"CXInfinity","position":21,"description":"Unlock digital potential with CXInfinity, an AI-driven digital customer engagement platform enabling agents to engage with customers in real time. Bring the conversation to new digital channels by allowing brands to offer consistent services across all of them. With CXInfinity, the agents get a unified platform to receive interactions from all the channels. The ability to unify information from multiple sources assists agents in fetching customer details, past interaction history, etc., over a single screen. The dedicated workspace for Agents, Administrators, and Supervisors results in improved productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c875c54-f8e7-4238-86de-ebcd4820f8b8.jpeg","url":"https://www.softwareadvice.co.uk/software/345480/cxinfinity","@type":"ListItem"},{"name":"Haber Chat","position":22,"description":"Haber.Chat is a versatile communication platform that seamlessly integrates with your personal or business WhatsApp accounts, offering an array of features designed to streamline business communications and enhance team collaboration. Here’s how Haber.Chat can benefit your organization:\n\nCentralized Communication: Haber.Chat consolidates all your WhatsApp messages into one intuitive interface. Manage conversations across multiple devices and team members effortlessly, ensuring no message is missed. This centralized approach enhances communication efficiency and customer satisfaction.\n\nAdvanced Chat Management: Organize your chats with labels, groups, and automated replies. These features streamline communication processes, enabling your team to respond swiftly and effectively to customer inquiries. Automated replies can handle common questions, freeing up your team to focus on more complex issues.\n\nRich Media Support: Share and receive various media types, including images, videos, documents, and audio files. This support for rich media content allows you to provide comprehensive support and information to your customers, enhancing your service quality.\n\nDetailed Analytics and Reporting: Gain insights into your communication patterns and team performance with detailed analytics and reporting tools. Monitor key metrics like response times, chat volumes, and resolution rates to identify areas for improvement and ensure your team operates at peak efficiency.\n\nSecurity and Reliability: Security is a top priority for Haber.Chat. The platform uses advanced encryption and security protocols to protect your data, ensuring your communications remain private and secure. You can trust Haber.Chat to safeguard your information while providing a reliable communication solution.\n\nCustomization and Flexibility: Tailor the platform to meet your specific business needs with a high degree of customization. From custom automated replies to personalized labels and group settings, Haber.Chat can be configured to support your unique workflows and communication strategies.\n\nSeamless Integration: Connect Haber.Chat with various third-party applications and tools to enhance your workflow and productivity. Whether you need to integrate with your CRM, helpdesk software, or other business tools, Haber.Chat offers the flexibility and compatibility to streamline your operations.\n\nUser-Friendly Interface: Designed with usability in mind, Haber.Chat features an intuitive and user-friendly interface that makes it easy for your team to navigate and utilize its features. This ease of use reduces the learning curve, allowing your team to quickly adapt to the platform and start benefiting from its capabilities.\n\nScalability: Haber.Chat is scalable to meet the needs of businesses of all sizes. Whether you’re a small business or a large enterprise, the platform can handle increasing volumes of communication and team members without compromising performance, making it a future-proof solution for your business.\n\nDedicated Support and Resources: Haber.Chat provides comprehensive support and resources to help you maximize the platform's benefits. Access detailed documentation, tutorials, and responsive customer support to ensure you get the most out of Haber.Chat.\n\nBy leveraging Haber.Chat, businesses can enhance their communication strategies, improve customer service, and streamline operations, all while maintaining high levels of security and reliability. Discover how Haber.Chat can transform your communication processes and support your business growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d6e4c6f-01ea-413b-8ad0-092c1f893aad.png","url":"https://www.softwareadvice.co.uk/software/450325/Haber-Chat","@type":"ListItem"},{"name":"Qnvert","position":23,"description":"Qnvert is a customer engagement platform that helps businesses connect with customers across various channels. The platform provides a comprehensive solution from brand awareness, customer engagement, fostering loyalty and repeat purchases. It caters to a range of industries such as e-commerce, retail, education, finance, and real estate.\n\nThe platform offers omni-channel marketing capabilities, allowing businesses to create customised and engaging brand experiences for customers. Qnvert also provides robust customer analytics and insights, enabling businesses to understand user trends through real-time data on funnels, cohorts, and customer journeys. This helps businesses deliver the right message to customers at the right time.\n\nAdditionally, Qnvert's personalisation features allow businesses to create distinct, unique experiences for their customers, leading to higher retention and sales revenue.\n\nThe platform is highly customisable, as it does not follow a one-size-fits-all approach. Instead, it offers tailored solutions to meet the specific requirements of each business. Qnvert also prioritises data security and segmentation, helping businesses make strategic decisions in the customer engagement process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c4ac5c7-1539-48dc-9df8-f9127065bf20.jpeg","url":"https://www.softwareadvice.co.uk/software/522267/Qnvert","@type":"ListItem"},{"name":"Active Content","position":24,"description":"Active Content is a marketing tool that integrates data from multiple sources to create visually compelling, personalized campaigns. It serves businesses across various industries, enabling them to deliver customer-centric experiences that drive engagement and conversions.\n\nThe platform allows connection setup with a range of systems, including customer data platforms, recommendation engines and eCommerce platforms. This enables marketers to leverage first-party, second-party and third-party data to create hyper-personalized content without relying on IT teams. Additionally, the intuitive interface enables non-technical users to design and deploy personalized messages and visuals, accelerating campaign deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/725ccd11-5853-4c80-bd29-0f94573db715.jpeg","url":"https://www.softwareadvice.co.uk/software/523476/Active-Content","@type":"ListItem"},{"name":"24x7 Customer","position":25,"description":"Designed for RV parks, telehealth clinics and educational services, 24x7 Customer is a cloud-based customer engagement tool that allows businesses to respond to inquiries about availability, rates, and more. The platform aims to ensure that every customer, patient and parent feels cared for, even when the business is closed. For RV campgrounds, it ensures every potential guest feels welcomed, even when the business is off the grid, by answering every question instantly. In telehealth clinics, 24x7 Customer engages patients from missed calls, Facebook and the website, ensuring every interaction is met with care. Moreover, it aids educational institutions in simplifying their communication channels and equips parents with the knowledge to make well-informed decisions, turning late-night inquiries into next-day registrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67ba8e16-e850-43c5-92e2-b3bd62d535c1.png","url":"https://www.softwareadvice.co.uk/software/525391/24x7-Customer","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/508/customer-engagement/software?page=23#itemlist","numberOfItems":25}
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