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description: Page 5 - Discover the best Customer Success Software for your organisation. Compare top Customer Success Software tools with customer reviews, pricing and free demos.
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title: Page 5 - Best Customer Success Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Customer Success Software](https://www.softwareadvice.co.uk/directory/4628/customer-success/software) > [Page 5](https://www.softwareadvice.co.uk/directory/4628/customer-success/software?page=5)

# Customer Success Software

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## Products

1. [Surfboard](https://www.softwareadvice.co.uk/software/380072/surfboard) — 4.6/5 (9 reviews) — Surfboard is a scheduling \& shift planning software platform for customer support teams. Forecasting, shift plann...
2. [Freshsuccess](https://www.softwareadvice.co.uk/software/78114/natero) — 4.6/5 (8 reviews) — Freshsuccess is a customer success platform that helps businesses streamline operations related to customer account h...
3. [Engage 365](https://www.softwareadvice.co.uk/software/342694/engage-365) — 4.1/5 (8 reviews) — Engage365 is customer loyalty and reward platform powered by Microsoft Dynamics CRM. It uses Microsoft technology to ...
4. [Akita](https://www.softwareadvice.co.uk/software/124429/akita) — 4.4/5 (8 reviews) — Akita is a cloud-based customer success solution designed to help businesses identify upselling or cross selling oppo...
5. [WorkHub Tasks](https://www.softwareadvice.co.uk/software/356972/workhub-tasks) — 5.0/5 (8 reviews) — WorkHub Tasks is an advanced task management solution that harnesses the power of AI to simplify workflows and promot...
6. [Ochatbot](https://www.softwareadvice.co.uk/software/444270/ochatbot) — 4.8/5 (8 reviews) — Ochatbot is an artificial intelligence chatbot platform designed for ecommerce and customer service applications. It ...
7. [HelpHero](https://www.softwareadvice.co.uk/software/422412/helphero) — 4.7/5 (7 reviews) — Discover just how easy it is to onboard and enhance the experience of users using HelpHero’s software platform. With ...
8. [Qiscus](https://www.softwareadvice.co.uk/software/345457/qiscus) — 4.4/5 (7 reviews) — Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omni...
9. [TenForce](https://www.softwareadvice.co.uk/software/439915/tenforce) — 4.1/5 (7 reviews) — TenForce is an EHS software platform designed to help organizations manage operational risks while maintaining effici...
10. [SnapCall](https://www.softwareadvice.co.uk/software/312074/snapcall) — 4.8/5 (6 reviews) — SnapCall is a Live Video tool for Virtual Sales that helps convert web-traffic into buyers. It's always been thought ...
11. [ScreenSpace](https://www.softwareadvice.co.uk/software/383923/screenspace) — 5.0/5 (6 reviews) — ScreenSpace is an interactive storytelling platform that helps companies showcase their products through immersive, s...
12. [FlexPay](https://www.softwareadvice.co.uk/software/499706/FlexPay) — 4.8/5 (6 reviews) — FlexPay is a payment recovery solution that helps subscription and software-as-a-service (SaaS) businesses reduce cus...
13. [Cockpit](https://www.softwareadvice.co.uk/software/439482/cockpit) — 5.0/5 (6 reviews) — Cockpit is a cloud-based productivity and sales enablement software that lets users analyze their customer interactio...
14. [ProteusEngage](https://www.softwareadvice.co.uk/software/485879/ProteusEngage) — 4.5/5 (6 reviews) — ProteusEngage is a solution that helps B2B companies simplify complex, high-stakes customer journeys by uniting sales...
15. [VeriShow](https://www.softwareadvice.co.uk/software/17964/verishow) — 5.0/5 (5 reviews) — VeriShow is a cloud-based customer communication and engagement suite that includes applications for live chat, video...
16. [Stames](https://www.softwareadvice.co.uk/software/438978/stames) — 4.8/5 (5 reviews) — Stames is a cloud-based customer support and team communication platform that helps businesses manage customer querie...
17. [Vendeo](https://www.softwareadvice.co.uk/software/519618/Vendeo) — 4.8/5 (5 reviews) — Vendeo is an application that provides interactive video services for businesses. It enables companies to incorporate...
18. [journy.io](https://www.softwareadvice.co.uk/software/358075/journy-io) — 4.8/5 (4 reviews) — journy.io is an AI-powered platform that helps businesses bring all the product data together in one place and automa...
19. [SightMill](https://www.softwareadvice.co.uk/software/168598/sightmill) — 4.8/5 (4 reviews) — SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter sco...
20. [Corelation](https://www.softwareadvice.co.uk/software/432409/corelation) — 4.8/5 (4 reviews) — Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user...
21. [Upzelo](https://www.softwareadvice.co.uk/software/347495/upzelo) — 5.0/5 (4 reviews) — Upzelo's loyalty and rewards schemes are designed to elevate your business's expansion. Turn every transaction into a...
22. [Quidget](https://www.softwareadvice.co.uk/software/449752/Quidget) — 4.8/5 (4 reviews) — Quidget is a no-code AI platform built to handle up to 80% of Tier-1 customer inquiries, giving you a fast, efficient...
23. [VoyagerNetz](https://www.softwareadvice.co.uk/software/450989/VoyagerNetz) — 5.0/5 (4 reviews) — VoyagerNetz is a customer relations communication solution that helps businesses deliver engaging experiences. The pl...
24. [UserIQ](https://www.softwareadvice.co.uk/software/108960/useriq) — 4.0/5 (3 reviews) — UserIQ is a customer success platform designed to help businesses of all sizes capture customer feedback, reduce chur...
25. [Catalyst](https://www.softwareadvice.co.uk/software/247011/catalyst) — 3.7/5 (3 reviews) — Catalyst is a cloud-based Customer Success Platform (CSP) created by CS leaders for use by CS teams. We help Customer...

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## Related Categories

- [Client Onboarding Software](https://www.softwareadvice.co.uk/directory/4483/client-onboarding/software)
- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Data Analysis Software](https://www.softwareadvice.co.uk/directory/535/data-analysis/software)

## Links

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-----

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The application enables administrators to create customer segments, track usage data to generate health scores and monitor account health.\n\n\nCustomer success managers can use the application to trigger predefined workflows based on customer activities and behavior. Akita allows supervisors to send automated alerts to customers for overdue invoices, open support tickets, ratings and more. The integrated inbox system lets professionals consolidate customer data including tasks, emails, NPS surveys and help-desk tickets.\n\n\nAkita comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as AWeber, Slack, ActiveCampaign, Agile CRM, Hubspot, Pipedrive, QuickBooks, Salesforce, SugarCRM, Stripe and more. 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Moreover, its integrated escalation management feature ensures tasks are completed promptly and accurately.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e78be299-b9ed-439a-bb24-f9e2a2d8c590.jpeg","url":"https://www.softwareadvice.co.uk/software/356972/workhub-tasks","@type":"ListItem"},{"name":"Ochatbot","position":6,"description":"Ochatbot is an artificial intelligence chatbot platform designed for ecommerce and customer service applications. It serves online retailers from various sectors, aiming to enhance shopping experiences and customer support.\n\nThis platform utilizes natural language processing and machine learning to facilitate natural conversations with shoppers. It offers a range of features, including order tracking, cart addition, abandoned cart recovery, and round-the-clock customer service. It also provides product suggestions based on customer interactions.\n\nOchatbot offers analytical tools and reports, providing insights into chatbot conversations and performance. These reports track various metrics to help ecommerce businesses gauge the effectiveness of the chatbot and identify areas for improvement. By harnessing Ochatbot's advanced AI capabilities and its suite of ecommerce features, online retailers have the potential to increase sales, reduce support costs, and foster enduring customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04a90968-aae3-4945-b60a-5caf09646700.png","url":"https://www.softwareadvice.co.uk/software/444270/ochatbot","@type":"ListItem"},{"name":"HelpHero","position":7,"description":"Discover just how easy it is to onboard and enhance the experience of users using HelpHero’s software platform. With no coding or design experience required, anyone can create engaging product tours and interactive walkthroughs. Creating tours with HelpHero is fast, easy and affordable. \n\nHelpHero's features include easy editing and customization, unlimited product tours, hotspots and checklists, unlimited team members, access to all standard and advanced features, analytics and integrations, custom CSS, audience targeting and personalization, and API access. It also provides support via phone, email and chat.\n\nFree 14-day trial available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48fd8ecc-bd23-4f2d-acbe-0dd0e4fafcc2.png","url":"https://www.softwareadvice.co.uk/software/422412/helphero","@type":"ListItem"},{"name":"Qiscus","position":8,"description":"Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omnichannel CRM and customer engagement operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca0dc557-9adc-46a1-b934-fdfe6c6d9b0e.png","url":"https://www.softwareadvice.co.uk/software/345457/qiscus","@type":"ListItem"},{"name":"TenForce","position":9,"description":"TenForce is an EHS software platform designed to help organizations manage operational risks while maintaining efficiency. It is used across industries such as manufacturing, pharmaceuticals and food and beverage to support safety standards and compliance processes.\n\nTenForce includes integrated modules for various tasks. Incident Management allows for logging and resolving issues. Audits and Inspections help maintain audit-readiness. Corrective and Preventive Actions focus on planning improvements. Permit to Work facilitates safe work authorization. Additional features include Management of Change for tracking modifications, Lockout/Tagout for equipment safety, Document Control for managing versions, and Compliance Management for handling regulatory requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89750f6d-3f01-43b4-80ab-bcd0c6b5d645.jpeg","url":"https://www.softwareadvice.co.uk/software/439915/tenforce","@type":"ListItem"},{"name":"SnapCall","position":10,"description":"SnapCall is a Live Video tool for Virtual Sales that helps convert web-traffic into buyers.\n\nIt's always been thought that sales should be done in-person, but the e-commerce growth and the pandemic has changed the way we communicate with customers, and now more and more deals and interactions with customers are done online worldwide. But still companies struggle to achieve the same high conversion rates as in-person sales. \n\n----------------------------------------------------------------------------------\nConversion using Chat: 5% \nConversion by Video Chat: 20%\nOffline conversion: 25-35%\n----------------------------------------------------------------------------------\nSnapCall helps companies move into a new era of virtual sales and continuing geographical sales expansion by keeping conversions, customer engagement and satisfaction at the same level or even higher as in-person customer contact. SnapCall is the missing link to provide a truly omnichannel experience. \n\n- Implementing SnapCall into your online sales will enable Voice, Video, Screen sharing directly in the LiveChat with the customer:\n- Connect hot leads with your salespeople in seconds! Offer online consultations with the customer during a video chat; \n- Extend omnichannel experiences beyond traditional stores by providing Live Video Shopping: merge online and in-store customer experience;\n- Transform customer assistance from automated response interactions to personalized communication. Deliver qualified customer support without leaving the live chat and with the best operational efficiency. Increase customer retention and up-selling.\n\nBook a consultation with us to learn more about transforming your online customer experience!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9927381e-9f94-4d4c-acd9-b4fef997eae4.png","url":"https://www.softwareadvice.co.uk/software/312074/snapcall","@type":"ListItem"},{"name":"ScreenSpace","position":11,"description":"ScreenSpace is an interactive storytelling platform that helps companies showcase their products through immersive, self-guided tours. ScreenSpace caters to B2B companies with complex products that require education and storytelling to convey value. It helps sales, marketing, and customer success teams emotionally engage buyers, accelerate deals, and boost product adoption. \n\nScreenSpace offers choose-your-own-adventure product tours that let audiences choose the path through the experience that matters most to them. Companies can embed lead capture forms to gather visitor info and integrate with CRMs to track engagement data. Story-level and user-level analytics provide insight into customer behavior and intent. ScreenSpace also provides custom branding and white-labeling capabilities to serve fully branded, immersive experiences from a company's own domain.\n\nThe platform provides an engaging way to demo products and convey their value. Self-guided tours allow audiences to explore the product experience at their own pace. ScreenSpace aims to help companies make an emotional connection with buyers to accelerate deals and boost product adoption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46eae089-a7e9-41d6-a247-3a1a95e87d2e.png","url":"https://www.softwareadvice.co.uk/software/383923/screenspace","@type":"ListItem"},{"name":"FlexPay","position":12,"description":"FlexPay is a payment recovery solution that helps subscription and software-as-a-service (SaaS) businesses reduce customer churn, improve retention, and increase revenue. It serves industries such as SaaS, subscription boxes, gaming, and health and fitness that rely on recurring payments.\n\nThe platform features two key capabilities. Invisible Recovery uses AI-powered technology to quickly recover most failed payments without the customer ever knowing their payment was declined. Engaged Recovery applies behavioral science to persuade customers to promptly resolve failed payments and keep their subscription active. FlexPay integrates with multiple billing and payment processing systems, making it easy for businesses to get started.\n\nBy recovering failed payments, FlexPay provides subscription and SaaS businesses with a significant reduction in involuntary churn and more revenue from recovered customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ead9ee02-9312-4c79-8c83-13d293c6e7f0.png","url":"https://www.softwareadvice.co.uk/software/499706/FlexPay","@type":"ListItem"},{"name":"Cockpit","position":13,"description":"Cockpit is a cloud-based productivity and sales enablement software that lets users analyze their customer interactions. Its RecordX feature helps teams identify best practices, create a coaching culture, and inspire team members with real-world examples.\n\nCockpit helps users simulate knowledge with customized training. They can replace traditional, generic training programs with personalized, engaging training tailored to the team's specific needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11097ee4-7083-4436-b8eb-28bd1b5bcbbc.jpeg","url":"https://www.softwareadvice.co.uk/software/439482/cockpit","@type":"ListItem"},{"name":"ProteusEngage","position":14,"description":"ProteusEngage is a solution that helps B2B companies simplify complex, high-stakes customer journeys by uniting sales, onboarding, and customer success in a centralized workspace. With automated playbooks, real-time engagement tracking, and seamless collaboration, teams close deals, onboard clients and drive long-term growth. It’s the platform built for clarity, alignment, and repeatable success. With centralized workspaces, automated workflows, and real-time engagement insights, ProteusEngage turns complex B2B journeys into predictable, scalable growth—helping companies win and retain more business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/396fa785-623b-467d-b90e-08c8a0885d91.png","url":"https://www.softwareadvice.co.uk/software/485879/ProteusEngage","@type":"ListItem"},{"name":"VeriShow","position":15,"description":"VeriShow is a cloud-based customer communication and engagement suite that includes applications for live chat, video chat, VoIP calls and content sharing. It is used by businesses seeking to track their online conversions and monitor sales, and is designed for a range of online businesses looking to manage two-way communication with their customers.\n\n\nVeriShow Sales Enablement Platform assists sales personnel to manage customer interactions and offers document sharing as well as form filling capabilities. VeriShow supports newer engagement technologies based on the HTML5 protocol. One of these is co-browsing, which lets agents assist online customers by browsing the website along with them.\n\n\nVeriShow is sold on a per-agent basis and is deployed as cloud-based software. It runs in standard Internet browsers and is compatible with all major operating systems. Native mobile apps are also available for Android and iOS devices.\n\n\nCustomer support is offered via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22990b03-1af9-4674-b32f-3549a18fd83d.png","url":"https://www.softwareadvice.co.uk/software/17964/verishow","@type":"ListItem"},{"name":"Stames","position":16,"description":"Stames is a cloud-based customer support and team communication platform that helps businesses manage customer queries and complaints via a unified portal. Key features include issue tracking, sales engagement, customer satisfaction, complaint management, data import/export, a self-service portal and more.\n\nStames enables managers to capture and store client data in a centralized repository, monitor team’s activities and manage or block user accounts. It provides a reporting module, which lets supervisors generate reports based on ticket priority, status, date and other criteria. Additionally, the application offers custom branding capabilities, which allow enterprises to personalize the interface using custom logos and colors.\n\nStames comes with an API, which enables organizations to integrate customer support and ticketing features into web or mobile applications. Pricing is available on monthly or annual subscriptions and support is extended via phone, email, knowledge base, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/648800de-5a4a-485a-9878-6027c9484721.png","url":"https://www.softwareadvice.co.uk/software/438978/stames","@type":"ListItem"},{"name":"Vendeo","position":17,"description":"Vendeo is an application that provides interactive video services for businesses. It enables companies to incorporate custom interactive videos into their websites, aiming to engage visitors and guide them through the sales process.\n\nThis platform is suitable for businesses that want to present their products, explain their services, and lead potential customers through the purchasing process using engaging video content. Interactive videos from Vendeo aim to decrease website bounce rates and increase visitor duration, conversions, and repeat visits.\n\nVendeo allows users to upload their own videos or select from a collection of templates to create custom video popups and embeds. It also provides video analytics, enabling businesses to monitor the performance of each video and make necessary adjustments. The application is designed to accommodate businesses of various sizes.\n\nVendeo's interactive video application can be easily incorporated into any website or landing page.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a112795a-8678-42e4-bb24-2968fc01f4e2.png","url":"https://www.softwareadvice.co.uk/software/519618/Vendeo","@type":"ListItem"},{"name":"journy.io","position":18,"description":"journy.io is an AI-powered platform that helps businesses bring all the product data together in one place and automate engagement triggers on high-risk accounts based on empirical customer insights. Key features include 360-degree customer views, signals and scores, playbooks and analytics.\n\nThe platform enables managers to convert raw customer data from customer services, transactional systems and other sources to build a rich understanding of customers based on behaviors, preferences and interactions with the product.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9565ba62-9ad9-4273-994c-5734098a18e9.png","url":"https://www.softwareadvice.co.uk/software/358075/journy-io","@type":"ListItem"},{"name":"SightMill","position":19,"description":"SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter score (NPS) surveys. It allows users to generate and deliver surveys to customers via SMS, emails or by embedding it into business websites. Furthermore, it assists organizations to gather client feedback, improving customers’ engagement with the brand.\n\n\nKey features include alerts, email scheduling, reporting, data import/export and customizable templates. SightMill helps businesses build personalized feedback surveys for events and categorize or tag received responses by venues, prices or specific topics. Additionally, it lets users identify and gain insights into trends and patterns with tools such as tables and graphs.\n\n\nSightMill enables companies to streamline workflow processes by automatically routing clients’ comments to respective departments. It facilitates integrations with third-party applications such as Salesforce, Slack, Zapier and Google Analytics. Pricing is available on monthly subscriptions and support is provided through phone, email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22b96d23-5064-4483-a9b2-82d2e1c88a2e.png","url":"https://www.softwareadvice.co.uk/software/168598/sightmill","@type":"ListItem"},{"name":"Corelation","position":20,"description":"Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user-friendly, automated platform. By illuminating the vital links between employees and customers, Corelation Software empowers you to foster enduring employee-to-customer bonds. This, in turn, supercharges customer retention, elevates CLV, and curbs employee turnover.\n\nCorelation automates customer satisfaction data collection through email surveys tailored to your business needs. Simultaneously, your customer-facing staff can rate their satisfaction with specific clients. Data is delivered to you through an intuitive dashboard, pinpointing where action is required. All responses are non-anonymous by default, facilitating direct interventions where they matter most.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ebffb85-b174-4498-b3f9-a3029151e554.png","url":"https://www.softwareadvice.co.uk/software/432409/corelation","@type":"ListItem"},{"name":"Upzelo","position":21,"description":"Upzelo's loyalty and rewards schemes are designed to elevate your business's expansion. Turn every transaction into a festivity with a custom-made program that can be quickly established and activated in moments, all without any requirement for programming knowledge! If guidance is needed, our dedicated support and migration teams are on hand to assist you through each phase.\n\nThis is the sole loyalty application you'll require. Through points schemes, VIP statuses, and referral rewards, it cultivates trust and compensates your customers for their active participation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eac26b0e-d9f8-4db6-866a-02ca43b9864d.png","url":"https://www.softwareadvice.co.uk/software/347495/upzelo","@type":"ListItem"},{"name":"Quidget","position":22,"description":"Quidget is a no-code AI platform built to handle up to 80% of Tier-1 customer inquiries, giving you a fast, efficient way to provide support without extra resources. With Quidget, you can set up an AI assistant in minutes. Your AI assistant will quickly learn from your own data, FAQs, or website, so it’s ready to provide accurate, on-brand answers 24/7.\n\nQuidget offers powerful support for both customer service and sales teams. With the AI Sales Agent, you can capture leads and even schedule meetings via Calendly, turning inquiries into opportunities.\n\nIntegrations with platforms like Zendesk and Euphoric.ai help streamline customer service, allowing the AI to hand off complex issues to a human when needed. Plus, Quidget’s multi-language support makes it easy to connect with a global audience—your AI will automatically respond in the language your customer uses.\n\nWhy Quidget?\n1. Quick, No-Code Setup: Deploy in minutes without coding.\n\n2. Personalized Answers: Delivers responses based on your real data for accurate, reliable support.\n\n3. Seamless Handover: Sends complex requests to human agents through Zendesk or Euphoric.ai.\n\n4. Global Reach: Multi-language support adapts to each user’s language.\n\n5. Sales-Friendly: Integrates with Calendly to help capture leads and schedule meetings.\n\n6. 24/7 Availability: Supports customers anytime with consistent, instant responses.\n\n7. Secure & Compliant: GDPR and PSI DSS standards ensure data safety.\n\n8. With Quidget, you can simplify customer support, save time, and increase efficiency—all with a customized AI that fits your brand. \n\n9. From small businesses to large teams, Quidget gives you the tools to boost service, streamline sales, and scale effortlessly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e671d6e-798c-42de-be2b-7c47ffc003ca.png","url":"https://www.softwareadvice.co.uk/software/449752/Quidget","@type":"ListItem"},{"name":"VoyagerNetz","position":23,"description":"VoyagerNetz is a customer relations communication solution that helps businesses deliver engaging experiences. The platform caters to various industries, such as community organizations, sports and recreation facilities, and educational institutions. It provides tools to streamline communication and engage with communities.\n\nThe VoyagerNetz suite includes Engage, which allows customers to easily reach the right teams and ask questions through an intuitive communication solution. Reach enables streamlined and targeted text-based communication. FollowYourInterest allows communities to discover, connect, and follow their interests. The platform also offers solutions for delivering experiences while adhering to regulations, such as Rainout/Cancellation Alerts and compliance features for FOIA, TCPA, A2P10DLC, and more.\n\nWith its user-friendly interface and powerful features, VoyagerNetz empowers businesses to enhance customer relations, streamline communication, and deliver exceptional experiences that keep communities engaged. The platform's comprehensive approach makes it a valuable tool for organizations looking to strengthen connections with their audiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f13690c-4a9f-434d-8688-be60097ea512.png","url":"https://www.softwareadvice.co.uk/software/450989/VoyagerNetz","@type":"ListItem"},{"name":"UserIQ","position":24,"description":"UserIQ is a customer success platform designed to help businesses of all sizes capture customer feedback, reduce churn rates and create audience segments based on behavior. The application allows organizations to send NPS surveys via email to understand user sentiment, identify potential customers and follow up with existing clients.\n\n\nFeatures include usage tracking, data segmentation, custom surveys, communication management, analytics, campaign management and more. UserIQ enables marketing managers to collect and analyze customer or product insights based on their behaviors, demographics and external data sources. Additionally, it allows teams to design a detailed customer journey map and identify repetitive workflows, unfinished processes or unexpected movements.\n\n\nUserIQ offers an application programming interface (API), which facilitates integration with several third-party platforms including Salesforce, HubSpot, Slack, Zendesk and Segment. Pricing is based on monthly active user count and support is extended via phone, email, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db6cc8af-274b-4034-b6c5-4b6c1d1a42ed.png","url":"https://www.softwareadvice.co.uk/software/108960/useriq","@type":"ListItem"},{"name":"Catalyst","position":25,"description":"Catalyst is a cloud-based Customer Success Platform (CSP) created by CS leaders for use by CS teams.\n\nWe help Customer Success teams centralize siloed customer data, get a clear line of sight into customer health, and scale customer journeys that drive retention and growth.\n\nWe provide robust integrations, flexible platform configuration, intuitive easy-to-adopt design, and deep CS expertise. All of this helps us help you overcome the most daunting roadblocks on the path to driving retention, scaling your CS team, and making Customer Success central to your organization.\n\nWhy do customers like you choose Catalyst?\n- Speed of implementation \n- Data Integration \n- Ease of administration \n- User Experience \n- High degrees of configurability and customization (without complex UI) \n- CS Expertise  \n- Services at no extra cost \n- Unlimited users","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01a62d10-e5ba-469f-959d-4e08920d230c.png","url":"https://www.softwareadvice.co.uk/software/247011/catalyst","@type":"ListItem"}],"numberOfItems":25}
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