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description: Page 4 - Discover the best Customer Success Software for your organisation. Compare top Customer Success Software tools with customer reviews, pricing and free demos.
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title: Page 4 - Best Customer Success Software - 2026 Reviews, Pricing & Demos
---

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# Customer Success Software

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## Products

1. [USU Knowledge Management](https://www.softwareadvice.co.uk/software/68982/knowledge-center) — 4.8/5 (18 reviews) — Knowledge Center is a cloud-based knowledge management solution that allows call center businesses to create a centra...
2. [ClientSuccess](https://www.softwareadvice.co.uk/software/349993/clientsuccess) — 4.2/5 (17 reviews) — Client Success is a one stop shop for everything related to customer success and client onboarding. Drive new custome...
3. [Intellum Platform](https://www.softwareadvice.co.uk/software/444714/intellum-platform) — 4.6/5 (15 reviews) — Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mail...
4. [GuestXM](https://www.softwareadvice.co.uk/software/262612/aretheyhappy) — 4.9/5 (15 reviews) — GuestXM is a customer experience management and intelligence platform with AI-powered social listening, sentiment ana...
5. [Clickatell](https://www.softwareadvice.co.uk/software/231757/clickatell-touch) — 4.3/5 (15 reviews) — We create a better world through technology, making commerce in chat accessible for everyone, everywhere. Consumers c...
6. [Tiflux](https://www.softwareadvice.co.uk/software/242300/tiflux) — 4.9/5 (15 reviews) — Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket ...
7. [Kompassify](https://www.softwareadvice.co.uk/software/501699/Kompassify) — 4.7/5 (15 reviews) — Kompassify is a no-code digital adoption platform designed to help teams create user onboarding experiences without r...
8. [Infobip](https://www.softwareadvice.co.uk/software/146179/infobip) — 4.6/5 (14 reviews) — Infobip omnichannel ommunications platform is powering a broad range of solutions, messaging channels, and tools for ...
9. [Capacity](https://www.softwareadvice.co.uk/software/183274/capacity) — 4.5/5 (14 reviews) — Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workfl...
10. [Revinova](https://www.softwareadvice.co.uk/software/392637/revinova) — 4.6/5 (14 reviews) — Revinova is an Agentic AI Orchestration and Enablement Platform designed to transform how businesses educate, engage,...
11. [CrowdPower](https://www.softwareadvice.co.uk/software/339032/crowdpower) — 4.6/5 (13 reviews) — CrowdPower is the a cloud-based customer engagement tool for SaaS products. Users are given the tools to set up simpl...
12. [Lou](https://www.softwareadvice.co.uk/software/330240/lou) — 4.3/5 (13 reviews) — Lou provides users with a great experience. It enables businesses to turn new customers into power users with persona...
13. [VirtlX](https://www.softwareadvice.co.uk/software/347283/virtlx-reflect) — 4.8/5 (13 reviews) — VirtlX is a cloud-based, AI-assisted solution designed to assist businesses of all sizes to understand customer senti...
14. [AppFollow](https://www.softwareadvice.co.uk/software/286031/appfollow) — 4.6/5 (13 reviews) — AppFollow is a cloud-based App Store Optimization (ASO) solution that helps businesses in the gaming, telecommunicati...
15. [isLucid](https://www.softwareadvice.co.uk/software/372001/islucid) — 4.7/5 (12 reviews) — isLucid is a meeting management software that provides real-time transcription, marks tasks, bookmarks, and meeting m...
16. [Customer Communities](https://www.softwareadvice.co.uk/software/137935/insided) — 4.3/5 (12 reviews) — Gainsight Digital Hub is a powerful centralized destination that brings your customers, resources, and products toget...
17. [Lumoa](https://www.softwareadvice.co.uk/software/303311/lumoa) — 4.4/5 (12 reviews) — Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to...
18. [ZapScale](https://www.softwareadvice.co.uk/software/436553/zapscale) — 5.0/5 (12 reviews) — ZapScale is a customer success platform that helps businesses manage their customers and drive growth. It provides bu...
19. [CustomerGauge](https://www.softwareadvice.co.uk/software/108972/customergauge) — 4.8/5 (11 reviews) — CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict c...
20. [Helpfruit](https://www.softwareadvice.co.uk/software/199390/Helpfruit) — 4.6/5 (11 reviews) — Helpfruit is a first-line self-service solution that answers customer questions via the channels they prefer – AI cha...
21. [Glance](https://www.softwareadvice.co.uk/software/342419/glance-screen-sharing) — 4.3/5 (10 reviews) — Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ens...
22. [Chameleon](https://www.softwareadvice.co.uk/software/82962/chameleon) — 3.9/5 (10 reviews) — Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid wi...
23. [LiveCaller](https://www.softwareadvice.co.uk/software/370389/livecaller) — 4.8/5 (10 reviews) — LiveCaller is a live chat solution designed to help businesses connect and communicate with customers via calls, mess...
24. [Vitally](https://www.softwareadvice.co.uk/software/333648/vitally) — 3.7/5 (9 reviews) — Vitally allows customer-centric teams at B2B SaaS companies provide the best possible customer experience. We provide...
25. [Churn360](https://www.softwareadvice.co.uk/software/446144/churn360) — 5.0/5 (9 reviews) — Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase customer ...

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## Related Categories

- [Client Onboarding Software](https://www.softwareadvice.co.uk/directory/4483/client-onboarding/software)
- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Data Analysis Software](https://www.softwareadvice.co.uk/directory/535/data-analysis/software)

## Links

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-----

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Consumers can now connect with brands to find goods and services, make purchases, track orders, and resolve issues with a simple text or chat. \n\nClickatell’s Chat Commerce Platform supports the creation and development of customer relationships in chat-based messaging, engagement, and payment solutions. Our global customers easily manage millions of monthly conversations and transactions, all through chat. No need for cash, phone calls, in-person interactions, or apps, Clickatell is powering the digital commerce transformation. \n\nAt work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people creating a better world through technology where rewarding consumer experiences are the norm.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2959dddf-ef0f-4f95-85fe-39f95fe9f865.png","url":"https://www.softwareadvice.co.uk/software/231757/clickatell-touch","@type":"ListItem"},{"name":"Tiflux","position":6,"description":"Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket management software that helps front office teams optimize service flows and handle customer service via omnichannel communications. It lets employees manage tickets, chat via WhatsApp, access conversation history, automate workflows, convert emails into tickets, and create message templates from a unified platform.\n\nWith Tiflux, customer support agents can send automatic replies, transfer chats, access ticket details, schedule appointments, manage expenses, record time spent on tickets, and view customer requests. Team leaders can utilize the built-in dashboard and generate reports to manage service activities, assess team performance, track revenue, identify customer issues, monitor ticket status, and evaluate service profitability. Additionally, staff members can use the mobile application to create tickets, view client details, send file attachments, change ticket owners, update priority status, access service-level agreements (SLA), and capture customer signatures on ticket reports.\n\nTiflux offers an API, which facilitates integration with several third-party applications, including GitHub, Jira, WhatsApp, Facebook, Asaas, Conta Azul, and Gupshup. Pricing is based on monthly subscriptions, and support is extended via chat, email, phone, documentation, and other measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7fbba67f-d77e-4b76-a2cc-39dda7936bac.png","url":"https://www.softwareadvice.co.uk/software/242300/tiflux","@type":"ListItem"},{"name":"Kompassify","position":7,"description":"Kompassify is a no-code digital adoption platform designed to help teams create user onboarding experiences without requiring technical expertise. It is used by SaaS companies and product teams to enhance activation rates and feature adoption among users. Organizations across various industries utilize the platform to guide new users from initial signup to understanding product value.\n\nThe platform includes features such as in-app product tours for interactive walkthroughs, onboarding checklists to simplify complex processes, and progress bars to display user advancement during onboarding. It also offers a notification widget for sharing product updates and new features, along with survey tools for gathering user feedback and assessing satisfaction. Teams can create personalized onboarding paths using multi-choice options and monitor engagement through no-code product analytics. The platform includes a Chrome extension builder for building, previewing, and deploying onboarding experiences directly within applications.\n\nKompassify processes data within the European Union and complies with GDPR regulations through a zero-knowledge design that avoids collecting sensitive user information. It provides customization options to align with existing SaaS applications and maintain brand consistency. The setup process is designed to be quick and does not require developer resources or IT support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/79571215-2c17-4cf0-8932-970966382370.png","url":"https://www.softwareadvice.co.uk/software/501699/Kompassify","@type":"ListItem"},{"name":"Infobip","position":8,"description":"Infobip omnichannel ommunications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45402ede-cd8f-4d90-afbf-7b60d290cb0f.png","url":"https://www.softwareadvice.co.uk/software/146179/infobip","@type":"ListItem"},{"name":"Capacity","position":9,"description":"Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and business processes for finance, insurance, manufacturing, software and education industries. Capacity's core features include an integrated AI chatbot with language processing, a dynamic knowledge base, robotic processing automation(RPA) for automated workflows, and a co-pilot console for additional customer or employee service.\n\n\nWith Capacity's AI chatbot, businesses can empower their employees to automate any tasks and streamline their workflows using AI chat language processing and RPA. Capacity's chatbot allows users to get the right knowledge or assistance across different systems such as MS Teams, Confluence, company's intranet and etc., with just a single statement or question. Using Capacity's drag and drop workflow builder along with robotic processing automation users can build, optimize, and automate  workflows for any sort of tasks from customer service support to new hire on-boarding.\n\n\nCapacity is able to capture knowledge and automate tasks across 50+ apps including JIRA, SalesForce, Outlook, and many more.With Capacity developer platform, users are able to manage API connections to all integrated applications using a toggle off/on switch, no dev team required. Capacity also comes with an intelligent and customizable knowledge base that centralizes all company information and makes knowledge easier to find. For knowledge base management, businesses are able to customize and organize company knowledge with a drop and drag editor, determine user access with role-based permissions, and integrate their knowledge base with Active Directory for IT governance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16dbaadb-5202-4e8b-b8ce-1a7ca550ee93.png","url":"https://www.softwareadvice.co.uk/software/183274/capacity","@type":"ListItem"},{"name":"Revinova","position":10,"description":"Revinova is an Agentic AI Orchestration and Enablement Platform designed to transform how businesses educate, engage, and convert customers, partners, and prospects.\nWe combine the power of intelligent AI agents with a robust persona-based learning system to drive Knowledge-Led Growth™ at scale.\nOrchestration Layer:\nEasily build, deploy, and govern AI agents purpose-built for sales, support, onboarding, or marketing enablement — all from a unified interface.\n\nEnablement Layer:\nCreate and deliver personalized learning experiences, track content engagement, and empower Customer Success, Marketing, and Channel Partner teams to reduce churn, accelerate onboarding, and boost conversion.\nWith seamless integrations, enterprise-grade security, and actionable analytics, Revinova enables you to orchestrate intelligent workflows and scale your education-led initiatives with confidence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3f528d80-5e86-4dcc-8234-1e21af7e32b2.jpeg","url":"https://www.softwareadvice.co.uk/software/392637/revinova","@type":"ListItem"},{"name":"CrowdPower","position":11,"description":"CrowdPower is the a cloud-based customer engagement tool for SaaS products. Users are given the tools to set up simple \"if this, then that\" automations based on user behavior and to monitor general users behavior. CrowdPower can be implemented for email feature announcements, onboarding sequences, review requests, usage alerts and more. The software also helps users retain and win back lapsed customers with automated messages and broadcasts. CrowdPower allows users to import data with Stripe, Segment and Zapier. To send alerts and messages users can use Discord, Slack, Twilio and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a609df04-6521-47ba-92d9-3d5d1dc57b48.png","url":"https://www.softwareadvice.co.uk/software/339032/crowdpower","@type":"ListItem"},{"name":"Lou","position":12,"description":"Lou provides users with a great experience. It enables businesses to turn new customers into power users with personalized product tours, self-serve onboarding, feature announcements and other functionalities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1fd96c63-ed7c-45b1-8bf7-6e0ae9c75d02.png","url":"https://www.softwareadvice.co.uk/software/330240/lou","@type":"ListItem"},{"name":"VirtlX","position":13,"description":"VirtlX is a cloud-based, AI-assisted solution designed to assist businesses of all sizes to understand customer sentiment, conduct market research and assess employee performance utilizing 360°, peer and appraisal reviews. Features include employee engagement, well-being and satisfaction and assessing managers. It enables companies to stay proactive with compliance and training.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8f1f996f-6e51-44de-a1eb-a73098d5cf20.png","url":"https://www.softwareadvice.co.uk/software/347283/virtlx-reflect","@type":"ListItem"},{"name":"AppFollow","position":14,"description":"AppFollow is a cloud-based App Store Optimization (ASO) solution that helps businesses in the gaming, telecommunications, eCommerce, transport, financial services, and healthcare industries. The platform provides tools for workflow automation, review management, performance monitoring, competitor analysis and more. \n\nBusinesses can utilize the platform to track customer sentiments, analyze trends, organize customer insights, translate keywords, and categorize reviews using tags through a single dashboard. AppFollow enables users to build custom integrations, track app revenue, gain insight into competitor strategies, analyze ratings, reviews or visibility dynamics, and receive reports as well as notifications via email or Slack. Additionally, it provides an AI-enabled review management module that helps administrators process reviews and customize replies facilitating customer satisfaction. \n\nAppFollow offers an application programming interface (API) and integrates with several third-party platforms including Zendesk, Slack, Zapier, Trello, WebHook, Freshdesk, Salesforce, Tableau, Discord, Helpshift, and more. Pricing is based on monthly and annual subscriptions and support is extended via email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85fdf4e5-d7e3-415f-8c46-90ebcfc060c2.png","url":"https://www.softwareadvice.co.uk/software/286031/appfollow","@type":"ListItem"},{"name":"isLucid","position":15,"description":"isLucid is a meeting management software that provides real-time transcription, marks tasks, bookmarks, and meeting minutes for efficient task management, and improves team collaboration by managing all meeting information in a single place. \n\nisLucid meeting management software instantly saves your company time and money. It’s a voice and AI-controlled digital meeting assistant for all your employees that take notes assigns tasks and creates securely sharable meeting summaries. With isLucid online meeting software, the result is fewer, more productive meetings and better-aligned teams with greater outcomes.\n\nisLucid is a centralized platform that helps manage your Microsoft Teams video conferencing software meetings information and transcripts with an inbuilt AI meeting assistant. Call participants can create actionable items like tasks, bookmarks, and meeting minutes instantly from the live transcription as well as leave voice comments. Tasks are being transferred to your preferred management software such as Atlassian Jira, Azure DevOps, MS Planner, or any other project management/CRM software via Zapier. After the meeting, the remote meeting software generates a meeting summary file that you can share with colleagues or use to edit tasks.\n\nisLucid meeting management software allows you to maximize the efficiency of your online meetings. Instead of writing down notes, spending time creating wrap-up emails, and clarifying tasks, focus on what matters most - communicating. With online meeting software, you can ensure that everyone is on the same page and there are no problems caused by miscommunication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94e159c9-93ad-4f45-8c26-36e17b7f0107.png","url":"https://www.softwareadvice.co.uk/software/372001/islucid","@type":"ListItem"},{"name":"Customer Communities","position":16,"description":"Gainsight Digital Hub is a powerful centralized destination that brings your customers, resources, and products together. The all-in-one hub empowers you to scale how you engage, retain, and delight your customers by unifying your customer resources, leveraging dynamic search and AI capabilities, building an influential user community, and providing a single success destination for your users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3d85046-c9a3-4c7c-86f3-de08c123784e.jpeg","url":"https://www.softwareadvice.co.uk/software/137935/insided","@type":"ListItem"},{"name":"Lumoa","position":17,"description":"Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to take action on customer feedback in real-time so that you can act like a hero, fighting off competitors as they come. With real-time analysis, businesses can take action on customer feedback immediately and improve their customer experience.\n\nThe platform transforms information gathered from multiple sources into actionable insights that improve how brands interact with their audiences. Lumoa combines customer lifecycle management and customer feedback into a single view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/66867550-6306-4eee-a735-dec951fff673.png","url":"https://www.softwareadvice.co.uk/software/303311/lumoa","@type":"ListItem"},{"name":"ZapScale","position":18,"description":"ZapScale is a customer success platform that helps businesses manage their customers and drive growth. It provides businesses with valuable insights into their customers, including 360-degree customer view, health analytics, account segmentation, and outcome tracking.\n\nStreamlining customer success operations is made easy through ZapScale's features, such as the success playbook, contextual messaging, and task management. Additionally, with the help of business overview, prediction alerts, and trend analytics, businesses can analyze their operations and identify opportunities for growth. Offering a unified view of customer data, the platform integrates information from various touchpoints, including product usage, CRM tickets, feature requests, billing and invoicing, emails, and customer communications.\n\nZapScale has proven to be a valuable tool for businesses seeking to enhance their customer success strategies. From improved customer visibility and operational efficiency to tailored dashboard customization and centralized customer data, ZapScale empowers businesses to optimize their customer management processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e4a0c6fd-9b6a-4448-9d75-37d68585d010.jpeg","url":"https://www.softwareadvice.co.uk/software/436553/zapscale","@type":"ListItem"},{"name":"CustomerGauge","position":19,"description":"CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It enables CX teams to embed review requests in survey campaigns, track the accumulated retention against targets and generate customer lifecycle reports.\n\n\nAdministrators can utilize the eNPS tool to receive anonymous feedback from employees, gain insights into business operations across departments and maintain employee retention. Features of CustomerGauge include account listing, sentiment analysis, revenue reporting, single sign-on (SSO) authentication, risk assessment, predictive analytics and more. Additionally, the centralized dashboard enables teams to view customer profiles with access to stakeholders’ information, churn probability, coverage percentage and response rates.\n\n\nCustomerGauge comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Salesforce, HubSpot, NetSuite, Zendesk, Microsoft Dynamics, SugarCRM and more. Pricing is available on request and support is extended via online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c14ce7d7-ec31-4ac6-952b-bba0a0b20329.png","url":"https://www.softwareadvice.co.uk/software/108972/customergauge","@type":"ListItem"},{"name":"Helpfruit","position":20,"description":"Helpfruit is a first-line self-service solution that answers customer questions via the channels they prefer – AI chatbots (web, Instagram, Facebook, WhatsApp, Slack and Teams) and help knowledge base. Escalate to live chat, if needed.\n\nWhen customers have questions, businesses often turn to email ticketing systems to manage the overflowing inbox. But the problem remains – customers can’t get the answers they need as fast as they want them. Plus your team spends much of their time responding to routine enquiries. \n\nWe’re turning this on its head with fresh thinking.\n\nHelpfruit's a customisable, no-code platform set up in just 6 steps. One knowledge base aligns content between chatbots and help pages without the hassle of misaligned content or complicated rule-based structures. Conversation insights and dashboards tell you exactly what is going on and give you metrics to track and improve your customer experience.\n\nWith the support of GPT when it matters – like our GPT Q&A maker and GPT-enhanced chatbot conversations – you get the productivity gains from using AI without any AI risks. All the protections are built-in.\n\nHelpfruit is trusted by organisations worldwide to give their customers the right help at the right time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ea808de-3d03-41f3-84da-f39c0c24ce43.png","url":"https://www.softwareadvice.co.uk/software/199390/Helpfruit","@type":"ListItem"},{"name":"Glance","position":21,"description":"Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/70ea300e-135d-4bdc-8e36-0604e9b13591.jpeg","url":"https://www.softwareadvice.co.uk/software/342419/glance-screen-sharing","@type":"ListItem"},{"name":"Chameleon","position":22,"description":"Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with client website onboarding. Installation is carried out with low code requirements, or through integration with JS Snippet, a Google Tag Chrome extension, or Segment.\n\nThe platform provides a controllable user experience (UX) over the already existing interface that allows users to see what they are building in real time. The editor tool provides advanced styling options and custom cascading style sheets (CSS). Chameleon enables users to watch the creation of a tour or survey in real time, including a full preview and test option, before final publication. Editing and updating can be carried out at any point after publication.\n\nChameleon can measure and track the performance of a tour or survey through A/B testing, multi-variant testing and impact reporting. Analytics reports will identify what engages and converts users into leads through net promoter score (NPC) and customer satisfaction (CSAT) ratings, and sends the data to an already existing user stack through integrations with platforms such as Intercom, Hubspot, and Mixpanel. Tooltips can also be designed and managed within the Chameleon platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb1429ab-43b7-438e-9409-16caabde2b13.png","url":"https://www.softwareadvice.co.uk/software/82962/chameleon","@type":"ListItem"},{"name":"LiveCaller","position":23,"description":"LiveCaller is a live chat solution designed to help businesses connect and communicate with customers via calls, messages, third-party tools and co-browsing capabilities. Agents can maintain a record of phone calls, store clients' contact details in a centralized repository and monitor live conversations on a unified platform.\n\n\nKey features of LiveCaller include analytics, queue management, canned responses, user groups and role-based permissions. Managers can gain insights into customer satisfaction rates, key performance indicators (KPIs) and average response time, among other metrics on a cloud-based dashboard. Additionally, agents can access received messages in a collaborative inbox and utilize co-browsing capabilities to respond to clients' queries in real-time.\n\n\nLiveCaller integrates with third-party communication channels including Facebook Messenger, Viber and Telegram. The product is available on monthly or annual subscriptions and support is extended via phone, email, community forums and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16977cd8-16a4-4c41-ad78-7f0c067d3e1f.png","url":"https://www.softwareadvice.co.uk/software/370389/livecaller","@type":"ListItem"},{"name":"Vitally","position":24,"description":"Vitally allows customer-centric teams at B2B SaaS companies provide the best possible customer experience. We provide your team with 360 customer profiles, flexible health scoring and reporting, and best-in-class automation - wrapped in a beautiful UI every team member will love using. With access to enriched customer data, proactive alerting of at-risk & upsell accounts, and automated engagement with in-need customers, Vitally helps 10x the impact of every team member & eliminate churn.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/38bd4112-35cc-46a6-bcf6-8fd5e8a695d0.png","url":"https://www.softwareadvice.co.uk/software/333648/vitally","@type":"ListItem"},{"name":"Churn360","position":25,"description":"Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase customer lifetime value. Churn360 consolidates product data is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. Churn360 helps Customer Success Managers by providing a single view dashboard that is simple and convenient to keep track of customers. Churn360 also offers features including playbook automation, customer onboarding, customer journey mapping and tracking, surveys to aid your customers and ensure that your product is used to the maximum potential for which it was developed. When the customers understand your product, they tend to use the product more and this helps in reducing customer churn.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2a4b1e51-9b65-4d10-8891-831b7f695276.png","url":"https://www.softwareadvice.co.uk/software/446144/churn360","@type":"ListItem"}],"numberOfItems":25}
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