---
description: Page 9 - Discover the best Customer Satisfaction Software for your organisation. Compare top Customer Satisfaction Software tools with customer reviews, pricing and free demos.
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title: Page 9 - Best Customer Satisfaction Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software) > [Page 9](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software?page=9)

# Customer Satisfaction Software

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## Products

1. [Alterna CX](https://www.softwareadvice.co.uk/software/400965/alterna-cx) — 4.8/5 (5 reviews) — Alterna CX is an AI-based solution that streams customer data from all digital and offline touchpoints. It aggregates...
2. [Target CRM](https://www.softwareadvice.co.uk/software/450151/Target-CRM) — 4.8/5 (5 reviews) — Target CRM is a customer relationship management software designed to help businesses manage and organize customer re...
3. [SatisMeter](https://www.softwareadvice.co.uk/software/300523/satismeter) — 5.0/5 (4 reviews) — SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your pro...
4. [Feefo](https://www.softwareadvice.co.uk/software/318961/feefo) — 3.5/5 (4 reviews) — Feefo is the world’s largest verified-customer reviews platform. It helps empower businesses worldwide to collect gen...
5. [SightMill](https://www.softwareadvice.co.uk/software/168598/sightmill) — 4.8/5 (4 reviews) — SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter sco...
6. [Corelation](https://www.softwareadvice.co.uk/software/432409/corelation) — 4.8/5 (4 reviews) — Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user...
7. [licili](https://www.softwareadvice.co.uk/software/449999/liCili) — 4.8/5 (4 reviews) — licili is an AI-based text analysis software that helps organizations analyze customer feedback without manual effort...
8. [MyFeelBack](https://www.softwareadvice.co.uk/software/269888/myfeelback) — 5.0/5 (3 reviews) — MyFeelBack is a cloud-based software aimed at helping businesses design, conduct and manage custom surveys using an i...
9. [QaizenX](https://www.softwareadvice.co.uk/software/334701/qaizenx) — 5.0/5 (3 reviews) — QaizenX is an experience management tool that allows businesses to measure employee and customer experience seamlessl...
10. [MindTouch](https://www.softwareadvice.co.uk/software/76119/mindtouch) — 3.0/5 (3 reviews) — MindTouch offers enterprise-grade, AI-powered knowledge management solutions for mid-size organizations and large glo...
11. [Odigo](https://www.softwareadvice.co.uk/software/316316/odigo) — 4.0/5 (3 reviews) — Odigo is a SaaS cloud contact center solution that facilitates relationships between large organisations and their cu...
12. [Gnatta](https://www.softwareadvice.co.uk/software/135403/gnatta) — 4.7/5 (3 reviews) — Gnatta is a cloud-based solution, which creates communication technology, tiered across five products for small to la...
13. [FCI Customer Communication Management](https://www.softwareadvice.co.uk/software/356930/fci-customer-communication-management) — 4.7/5 (3 reviews) — FCI CCM Software is an omnichannel customer communication management solution with features such as detailed insights...
14. [e-satisfaction.com](https://www.softwareadvice.co.uk/software/318182/e-satisfaction) — 4.7/5 (3 reviews) — e-satisfaction.com is an Enterprise Feedback Management Software that collects feedback during important moments of t...
15. [AnswerDash](https://www.softwareadvice.co.uk/software/28733/answerdash) — 4.7/5 (3 reviews) — AnswerDash is a cloud-based contextualized self-service customer support solution that helps provide information to c...
16. [ClientZen](https://www.softwareadvice.co.uk/software/370227/clientzen) — 5.0/5 (3 reviews) — ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time m...
17. [Umanest](https://www.softwareadvice.co.uk/software/360212/umanest) — 5.0/5 (3 reviews) — Umanest is the loyalty and reputation toolkit for property managers. Users can automate feedback collection from land...
18. [Guest Suite](https://www.softwareadvice.co.uk/software/481890/Guest-Suite) — 4.7/5 (3 reviews) — Guest Suite is a local marketing platform designed to help businesses manage online visibility and customer feedback....
19. [CFN Insight](https://www.softwareadvice.co.uk/software/145225/cnf-insight) — 3.5/5 (2 reviews) — CFN Insight is a cloud-based solution that helps businesses utilize journey maps to manage customer touchpoints and i...
20. [Tatvam](https://www.softwareadvice.co.uk/software/399987/tatvam) — 4.5/5 (2 reviews) — Tatvam uses Machine Learning and AI to analyze all your guest feedback comments (online reviews, email surveys, suppo...
21. [Dynata Insights Platform](https://www.softwareadvice.co.uk/software/257610/dynata-insights-platform) — 5.0/5 (2 reviews) — Dynata Insights Platform is a customer engagement software that helps businesses review, approve, share and deliver d...
22. [Truecaller for Business](https://www.softwareadvice.co.uk/software/386528/truecaller-for-business) — 5.0/5 (2 reviews) — Truecaller Verified Business Caller ID boosts a business's credibility and enhances its visibility with customers. By...
23. [Surveyed](https://www.softwareadvice.co.uk/software/357096/surveyed) — 5.0/5 (2 reviews) — Collect qualitative insights through video responses with Surveyed. The powerful AI-based survey features make it eas...
24. [ProdCamp](https://www.softwareadvice.co.uk/software/253425/prodcamp) — 4.5/5 (2 reviews) — ProdCamp is a user feedback and product management platform for SaaS companies. It helps product teams collect, analy...
25. [ServiceTonic](https://www.softwareadvice.co.uk/software/32396/service-tonic) — 4.5/5 (2 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...

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## Related Categories

- [Survey Software](https://www.softwareadvice.co.uk/directory/4503/survey/software)
- [Customer Loyalty Software](https://www.softwareadvice.co.uk/directory/4383/customer-loyalty/software)
- [NPS Software](https://www.softwareadvice.co.uk/directory/4116/nps/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Data Analysis Software](https://www.softwareadvice.co.uk/directory/535/data-analysis/software)

## Links

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-----

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Additional features include project management with task tracking and milestone monitoring, inventory management, and analytics tools for measuring business performance against goals.\n\nTarget CRM is a customizable and secure platform that organizes customer data in one location. It includes email tracking, notifications for monitoring customer engagement, prospect tracking for managing leads, and meeting scheduling tools. 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Send out surveys from just about anywhere (public website, web app, email, public link, mobile SDK). And achieve anything with your feedback through a range of integrations (Intercom, Slack, Zapier, API, and more).\n\nSave time by installing via one-click segment integration, downloading premade HTML email templates, and running surveys that can automatically switch to a user's language.\n\nSatisMeter's pricing is based on your success—the number of responses rather than survey displays. SatisMeter plans are feature all-inclusive with unlimited projects, users, and surveys.\n\nBest of all, support services and easy setup make it a customer-oriented SaaS company. So don’t wait—start collecting better customer feedback today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a6bf998-72de-43e6-b798-386c532f9023.png","url":"https://www.softwareadvice.co.uk/software/300523/satismeter","@type":"ListItem"},{"name":"Feefo","position":4,"description":"<p>Feefo is the world’s largest verified-customer reviews platform.\n<p>It helps empower businesses worldwide to collect genuine, verified customer reviews and insights, allowing you to improve your products and customer experiences.\n<p>With its advanced software and first-rate support, it helps businesses of all sizes connect with their customers, improve their brand reputation and grow sales.\n\n<p>Feefo's cloud-based ratings and reviews platform allows you to manage your feedback requests, sending review requests by both email and SMS, as well as display your ratings and reviews in a way that suits you, via its flexible feedback displays. \n<p>Key features  include: \n\n<li> Product and service review collection\n</li><li> Visual UGC\n</li><li> Eco-labels\n</li><li> Sampling\n</li><li> Syndication\n</li><li> Sentiment analysis\n</li><li> SMS\n</li><li> NPS\n</li><li> Social sharing\n</li><li> Insight labels\n</li><li> Q&A\n</li><li> And more...\n<p>\nReviews matter. Feefo verified reviews matter more.</p></li></p></p></p></p></p>","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9ade8e0-8bd0-4321-9f97-213e58ab06b0.png","url":"https://www.softwareadvice.co.uk/software/318961/feefo","@type":"ListItem"},{"name":"SightMill","position":5,"description":"SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter score (NPS) surveys. It allows users to generate and deliver surveys to customers via SMS, emails or by embedding it into business websites. Furthermore, it assists organizations to gather client feedback, improving customers’ engagement with the brand.\n\n\nKey features include alerts, email scheduling, reporting, data import/export and customizable templates. SightMill helps businesses build personalized feedback surveys for events and categorize or tag received responses by venues, prices or specific topics. Additionally, it lets users identify and gain insights into trends and patterns with tools such as tables and graphs.\n\n\nSightMill enables companies to streamline workflow processes by automatically routing clients’ comments to respective departments. It facilitates integrations with third-party applications such as Salesforce, Slack, Zapier and Google Analytics. Pricing is available on monthly subscriptions and support is provided through phone, email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22b96d23-5064-4483-a9b2-82d2e1c88a2e.png","url":"https://www.softwareadvice.co.uk/software/168598/sightmill","@type":"ListItem"},{"name":"Corelation","position":6,"description":"Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user-friendly, automated platform. By illuminating the vital links between employees and customers, Corelation Software empowers you to foster enduring employee-to-customer bonds. This, in turn, supercharges customer retention, elevates CLV, and curbs employee turnover.\n\nCorelation automates customer satisfaction data collection through email surveys tailored to your business needs. Simultaneously, your customer-facing staff can rate their satisfaction with specific clients. Data is delivered to you through an intuitive dashboard, pinpointing where action is required. All responses are non-anonymous by default, facilitating direct interventions where they matter most.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ebffb85-b174-4498-b3f9-a3029151e554.png","url":"https://www.softwareadvice.co.uk/software/432409/corelation","@type":"ListItem"},{"name":"licili","position":7,"description":"licili is an AI-based text analysis software that helps organizations analyze customer feedback without manual effort. The software caters to a range of industries. It empowers businesses to improve customer satisfaction, strengthen their market position through competitive analysis, and leverage customer feedback for product innovations.\n\nThe software offers a suite of analysis features. It provides insights into trending topics, key drivers, and sentiment analysis. This uncovers both positive and negative outliers. An advanced relevance analysis ensures the most important customer voices are in focus. licili integrates with users' favorite tools. It allows for flexible, customizable reporting and monitoring.\n\nThe software is designed to be GDPR-compliant and is hosted in Germany. It offers secure encryption and is trusted by over 500 B2C organizations. licili helps save internal resources and boosts customer satisfaction in the short and long term.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a363ff8-3194-4d68-9eba-fe6c02f02d1c.png","url":"https://www.softwareadvice.co.uk/software/449999/liCili","@type":"ListItem"},{"name":"MyFeelBack","position":8,"description":"MyFeelBack is a cloud-based software aimed at helping businesses design, conduct and manage custom surveys using an interactive survey builder to gather feedback from the targeted audience. The application helps organizations gain insights into customers’ needs, preferences and concerns and identify opportunities and improvement areas.\n\nMyFeelBack allows teams to engage with the prospects and customers via text messages, email, websites or during the check-out. Administrators can also configure event-based triggers, create support tickets, update leads, flag users and more via a unified portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/824e761d-14e5-43b2-8ccd-1b5765d4d3c8.png","url":"https://www.softwareadvice.co.uk/software/269888/myfeelback","@type":"ListItem"},{"name":"QaizenX","position":9,"description":"QaizenX is an experience management tool that allows businesses to measure employee and customer experience seamlessly using ready-made standard templates. Teams can collect feedback through web links, QR codes, email and SMS. Managers can identify and resolve issues using actionable insights. The platform is based on the Kaizen (Plan, Do, Check, Act) philosophy - take small but effective changes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bddf1156-e96c-4d4a-b72b-1a1cae4b29b6.jpeg","url":"https://www.softwareadvice.co.uk/software/334701/qaizenx","@type":"ListItem"},{"name":"MindTouch","position":10,"description":"MindTouch offers enterprise-grade, AI-powered knowledge management solutions for mid-size organizations and large global enterprises that want to increase customer lifetime value. The company’s knowledge management platform was designed to dynamically serve up relevant content wherever the customer journey starts or ends for a more consistent, personalized and effortless experience.\n\n\nMindTouch offers solutions for customer self-service, agent assistance, and departmental knowledge. These solutions help organizations capture, manage, extend, update, and optimize knowledge across touchpoints, channels, and devices.\n\n\nMindTouch functionality includes Google-optimized content, intelligent search capabilities, and personalization/permissioning to ensure a low-effort customer experience. Functionality also includes extensibility into multiple channels such as web properties, support ticket forms, community sites, chatbots, and more. The platform also includes pre-built integrations for various CRM and contact center systems.\n\n\nMindTouch built its platform using highly scalable microservices and serverless technologies to handle high volumes of content without performance degradation.\n\n\nThe company’s services include implementation, project management, education/training, and KCS best practices and certification. Customers also receive 24/7 support and a dedicated customer success manager.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ef3b60-b734-41e1-979d-57ae4c5a30b9.png","url":"https://www.softwareadvice.co.uk/software/76119/mindtouch","@type":"ListItem"},{"name":"Odigo","position":11,"description":"Odigo is a SaaS cloud contact center solution that facilitates relationships between large organisations and their customers. The comprehensive platform manages all interactions, across all channels, at any time. It allows companies to centralise their customer information in a single interface, a key tool to improve the relationship.\ninnovative technology used to enable smooth and efficient cross-channel customer experiences is designed to foster greater agent satisfaction and engagement. The Odigo solution is ideal to meet customer expectations whilst aiding agents'. Odigo is a pioneer in the market with over 25 years of experience. Odigo has 250 customers worldwide and supports more than 400,000 users globally.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69de4aac-52db-4645-b673-278837fcab86.png","url":"https://www.softwareadvice.co.uk/software/316316/odigo","@type":"ListItem"},{"name":"Gnatta","position":12,"description":"Gnatta is a cloud-based solution, which creates communication technology, tiered across five products for small to large organizations. Full coverage is available across digital channels including webchat, email, messaging and social media as well as traditional channels such as telephony.\n\n\nUsing the bespoke Gnatta workflow engine, a combination of AI and automation are deployed alongside human advisors to ensure every inbound and outbound contact is managed by the right person or process, using the right information and at the right time. It is fully customizable, with all automation editable by the user to ensure they reflect the necessary processes and priorities. \n\n\nIt can be integrated with both first and third-party tools from CRM's and tracking systems. All customizations can be used alongside the advanced features of dynamic automated responses and SLA management. It includes a profile aggregation feature, which captures messages from customers across multiple channels and adds them to a centralized interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6e70f17a-adee-4981-ada1-904e5bc526e9.png","url":"https://www.softwareadvice.co.uk/software/135403/gnatta","@type":"ListItem"},{"name":"FCI Customer Communication Management","position":13,"description":"FCI CCM Software is an omnichannel customer communication management solution with features such  as detailed insights, personalized communication, and business process automation","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6386f08a-5f59-4041-b483-15d3861c5cea.png","url":"https://www.softwareadvice.co.uk/software/356930/fci-customer-communication-management","@type":"ListItem"},{"name":"e-satisfaction.com","position":14,"description":"e-satisfaction.com is an Enterprise Feedback Management Software that collects feedback during important moments of the customer journey.\nOrganizations that trust e-satisfaction.com have customers in the center of their attention and seek ways to improve their experiences, on an omnichannel level, while realizing business growth from recovering unhappy customers. \ne-satisfaction.com helps organizations collect customer feedback to support customer facing teams by sharing insights on what their customers say, how they feel and what would increase their satisfaction levels. Listening to the Voice of your Customers, can help you gather data for the entire organization to improve your operations and do what drives customer recovery and positive word of mouth, while leveraging the great work that you do, by exploiting our marketing campaigns & reputation features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/549158aa-b385-4d30-afe1-b9f52bf38199.png","url":"https://www.softwareadvice.co.uk/software/318182/e-satisfaction","@type":"ListItem"},{"name":"AnswerDash","position":15,"description":"AnswerDash is a cloud-based contextualized self-service customer support solution that helps provide information to customers visiting a users’ website or mobile application. The solution features predictive Q&A technology based on customer behavior on the website.\n\n\nAnswerDash leverages existing content in knowledge bases and FAQs in interactions on the website, mobile application and social media channels. The solution contains advanced natural language processing algorithms that identify gaps in content management and provide suggestions to content managers regarding articles and other relevant content to add to the website. The solution’s crowdsourcing algorithm also predicts likely questions from customers based on their past experience with the website.\n\n\nAnswerDash provides real-time updates on latest trends and actionable information on customer behavior. The solution is integrated with CRM applications like Zendesk, Salesforce Desk and Freshdesk. It is also integrated with live chat applications like Zopim and LiveChat.\n\n\nSupport is provided via email and online product tutorials.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be12f2b4-11a1-450c-ab7d-3af790e7a9b3.png","url":"https://www.softwareadvice.co.uk/software/28733/answerdash","@type":"ListItem"},{"name":"ClientZen","position":16,"description":"ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.\n\n1. Automated feedback analysis - ClientZen applies smart semantic tags automatically, to every customer feedback (tickets, reviews, calls & more).\n\n2. Accurate insights - ClientZen gives you the contact reasons, recurring issues, main questions, and top feature requests.\n\n3. Instant answers with Mantra AI - Mantra AI gives quick, meaningful answers on specific customer experience topics.\n\n4. Real time monitoring - ClientZen shows feedback trends, detects anomalies (feedback spikes), and sends personalized notifications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/004c6ec7-b824-4cab-a415-f49d461ded2d.png","url":"https://www.softwareadvice.co.uk/software/370227/clientzen","@type":"ListItem"},{"name":"Umanest","position":17,"description":"Umanest is the loyalty and reputation toolkit for property managers. Users can automate feedback collection from landlords and tenants for retention, online reviews and referral generation. Administrators can receive notifications about unsatisfied clients and improve organic growth using testimonials, online reviews and personal recommendations for the company and services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3521ab95-89ee-46e8-b034-9d360a9d6cd6.png","url":"https://www.softwareadvice.co.uk/software/360212/umanest","@type":"ListItem"},{"name":"Guest Suite","position":18,"description":"Guest Suite is a local marketing platform designed to help businesses manage online visibility and customer feedback. It centralizes review management, local presence optimization, and customer satisfaction measurement within a single interface. It is suitable for businesses across industries such as retail, mobility, tourism, real estate, and service sectors.\n\nThe platform includes three main components. Review management allows businesses to collect, analyze, and respond to customer reviews across various platforms, with AI-powered response features. Presence management enables the creation, modification, and optimization of Google business listings and information across multiple platforms to enhance local search visibility. Feedback management provides customizable surveys to measure customer satisfaction and gather insights.\n\nGuest Suite also includes analytics dashboards for tracking performance metrics and identifying areas for improvement. Competitive analysis tools allow businesses to benchmark their performance against others. A mobile application supports review management on the go.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/271717a0-9fef-4a4c-a2b5-fd3cd54f339b.png","url":"https://www.softwareadvice.co.uk/software/481890/Guest-Suite","@type":"ListItem"},{"name":"CFN Insight","position":19,"description":"CFN Insight is a cloud-based solution that helps businesses utilize journey maps to manage customer touchpoints and improve overall client experience. Professionals can assign key metrics to multiple business owners, track the progress of goals via scorecards and export generated cards in PDF format.\n\n\nCFN Insight allows enterprises to collect information from various customer surveys and share them with colleagues or internal/external stakeholders, improving collaboration across the organization. Managers can assess several factors such as revenue, margins or churn/retention rates to generate analytical reports and gain insights into potential financial outcomes. Additionally, it lets users back up and store critical data in the system for future reference.\n\n\nCFN Insight enables businesses to create journey maps using predefined templates. Pricing is available on request and support is extended via phone and an inquiry form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e5e0bdf-ac9d-48e3-a857-eb9b446e7ff1.png","url":"https://www.softwareadvice.co.uk/software/145225/cnf-insight","@type":"ListItem"},{"name":"Tatvam","position":20,"description":"Tatvam uses Machine Learning and AI to analyze all your guest feedback comments (online reviews, email surveys, support emails, etc.) and immediately show you what your guests are saying and how they feel about any specific area of the attraction.\n\n\nThis means you can see how guests feel about the food, the wifi, a specific ride, exhibit or event, or anything else you wish to investigate - without having guests fill out a 100 question survey!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dd867920-f203-4ee4-a83e-e4c431929c8a.png","url":"https://www.softwareadvice.co.uk/software/399987/tatvam","@type":"ListItem"},{"name":"Dynata Insights Platform","position":21,"description":"Dynata Insights Platform is a customer engagement software that helps businesses review, approve, share and deliver data. The solution enables managers to gain insights into audience demographics, brand health and campaign analytics on a unified interface.\n\nAdministrators can configure role-based access permissions for staff members and securely log in via multi-factor authentication functionality. Additionally, Dynata Insights Platform allows teams to process and visualize data in real-time and track file delivery on a centralized dashboard.\n\nPricing is available on request and support is extended via chat, email and an online contact form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1c4e644b-c36d-4f3f-a3ae-d0c4ba82ba17.png","url":"https://www.softwareadvice.co.uk/software/257610/dynata-insights-platform","@type":"ListItem"},{"name":"Truecaller for Business","position":22,"description":"Truecaller Verified Business Caller ID boosts a business's credibility and enhances its visibility with customers. By verifying their phone number on Truecaller, businesses can display their company name and logo when making calls to app users, providing a more recognizable and trustworthy experience. This improves the customer experience, reduces misunderstandings and sets the business apart from the competition.\n\nVerifying a business's phone number on Truecaller is a simple process that can be completed quickly and easily. The integration of Truecaller Verified Business Caller ID into a business's existing processes is seamless and requires minimal effort. This makes it a valuable tool for businesses of all sizes and industries, allowing them to tailor the feature to their specific needs and goals.\n\nWhether a business wants to build trust and credibility with customers, improve the customer experience or stand out from the crowd, Truecaller Verified Business Caller ID is a cost-effective solution. It's a great way to set a business apart and make a lasting impression on customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/54faab3d-2693-4530-89db-e6edf98876df.jpeg","url":"https://www.softwareadvice.co.uk/software/386528/truecaller-for-business","@type":"ListItem"},{"name":"Surveyed","position":23,"description":"Collect qualitative insights through video responses with Surveyed. The powerful AI-based survey features make it easy to target, logic, and segment respondents for richer feedback. Additionally, the video response feature makes it easy to collect authentic, impactful responses from customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4ed12d0-5025-45f0-91d7-67d347851ee2.png","url":"https://www.softwareadvice.co.uk/software/357096/surveyed","@type":"ListItem"},{"name":"ProdCamp","position":24,"description":"ProdCamp is a user feedback and product management platform for SaaS companies. It helps product teams collect, analyze, and take action on user feedback to build customer-driven product roadmaps. \n\nThe platform caters to product managers, customer success, and support teams who need to understand user pain points and feature requests. It provides an easy way to collect structured feedback through surveys like NPS. Teams can also build public product roadmaps to engage users. Key features of ProdCamp include a public roadmap to showcase upcoming features and gather feedback. The upvote software lets users vote on features to help prioritize the roadmap. It has a user feedback tool to collect and analyze qualitative feedback at scale. \n\nNPS surveys help businesses measure customer satisfaction and identify detractors. Prioritization frameworks help teams decide what to build next based on customer demand and business impact.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/beb1cc99-8f3b-473e-bd1f-4be6a5499531.png","url":"https://www.softwareadvice.co.uk/software/253425/prodcamp","@type":"ListItem"},{"name":"ServiceTonic","position":25,"description":"ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered in an on-premise or cloud-based deployment, and is both Mac and PC compatible. With ServiceTonic, you can track a support request through its lifecycle up to completion.\n\n\n\n\n\nCore features of ServiceTonic include business process automation, customer service and support, help desk, web self-service, knowledge management, live chat and field service. Additional features of the system include ticket management, business workflows, SLA management, email integration, reporting, and automated network inventory, among others. ServiceTonic also offers users the ability to integrate with LDAP user directories, corporate databases, and other third-party business software. A personalized dashboard allows users to customize how they view and monitor job progress and tasks, while also managing tickets and calendars.\n\n\n\n\n\nServiceTonic serves users across the globe, and offers multiple pricing plans based on functionality and deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75a7443e-ad06-4957-908f-ff1740941a1f.png","url":"https://www.softwareadvice.co.uk/software/32396/service-tonic","@type":"ListItem"}],"numberOfItems":25}
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