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description: Page 7 - Discover the best Customer Satisfaction Software for your organisation. Compare top Customer Satisfaction Software tools with customer reviews, pricing and free demos.
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title: Page 7 - Best Customer Satisfaction Software - 2026 Reviews, Pricing & Demos
---

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# Customer Satisfaction Software

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## Products

1. [Case Status](https://www.softwareadvice.co.uk/software/423811/case-status) — 4.9/5 (13 reviews) — Case Status: Modern Client Engagement for High-Performing Law Firms Case Status is a client experience and communicat...
2. [Intouch Insight CX Platform](https://www.softwareadvice.co.uk/software/169291/liacx) — 4.3/5 (12 reviews) — The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F\&amp...
3. [Wootric](https://www.softwareadvice.co.uk/software/74397/wootric) — 4.6/5 (12 reviews) — Wootric is a cloud-based customer experience and feedback management software that helps measure and enhance client s...
4. [Noora](https://www.softwareadvice.co.uk/software/246051/noora) — 4.8/5 (12 reviews) — Noora helps you understand which features your users want you to build next. You can also share your product roadmap,...
5. [allswers](https://www.softwareadvice.co.uk/software/269825/allswers) — 4.9/5 (12 reviews) — allswers assists businesses with market research across metrics including customer satisfaction and recommendation ra...
6. [Lumoa](https://www.softwareadvice.co.uk/software/303311/lumoa) — 4.4/5 (12 reviews) — Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to...
7. [doopoll](https://www.softwareadvice.co.uk/software/329222/doopoll) — 4.5/5 (12 reviews) — Create surveys quickly and easily with doopoll. Use all the best features with none of the hassle. We want you to thr...
8. [Dito CRM](https://www.softwareadvice.co.uk/software/422150/dito-crm) — 4.8/5 (12 reviews) — Dito CRM is a customer relationship management software that helps businesses manage client data, campaigns, agenda, ...
9. [Deep Talk](https://www.softwareadvice.co.uk/software/346499/deep-talk) — 4.8/5 (12 reviews) — Analyzing customer and employee feedback has become effortless with Deep Talk. This powerful tool can turn various fo...
10. [easiware](https://www.softwareadvice.co.uk/software/305073/easi-crm) — 4.6/5 (12 reviews) — A pioneer in Customer Service software, easiware helps organizations turn the richness of their customer data into a ...
11. [CustomerGauge](https://www.softwareadvice.co.uk/software/108972/customergauge) — 4.8/5 (11 reviews) — CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict c...
12. [AirVote](https://www.softwareadvice.co.uk/software/218665/airvote) — 4.9/5 (11 reviews) — AirVote allows your restroom users themselves to rate how clean they found the restroom. Rating is done via a single ...
13. [Capturi](https://www.softwareadvice.co.uk/software/438452/capturi) — 4.8/5 (11 reviews) — As the leading platform for conversation analysis in Scandinavia, Capturi converts your customer conversations into c...
14. [Infuse Reviews](https://www.softwareadvice.co.uk/software/419307/infuse) — 5.0/5 (11 reviews) — Infuse Reviews provides “Review Management Made Simple” with our affordable and easy-to-use online review management ...
15. [Kiamo](https://www.softwareadvice.co.uk/software/244884/kiamo) — 4.2/5 (11 reviews) — Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their Cust...
16. [Merchant Centric](https://www.softwareadvice.co.uk/software/335578/merchantcentric) — 4.8/5 (11 reviews) — Merchant Centric is a cloud-based platform that enables businesses to engage with their customers via social media an...
17. [Maqsam](https://www.softwareadvice.co.uk/software/521118/Maqsam) — 4.5/5 (11 reviews) — Maqsam is a web-based and AI-enabled contact center solution that helps businesses of all sizes across industries suc...
18. [RepuGen](https://www.softwareadvice.co.uk/software/360678/repugen) — 4.4/5 (10 reviews) — RepuGen is a cloud-based patient satisfaction and HIPAA-compliant healthcare reputation management platform for medic...
19. [Khoros Communities](https://www.softwareadvice.co.uk/software/144424/khoros-communities) — 4.3/5 (10 reviews) — Khoros Communities is a community management platform for large enterprises to host and manage peer-to-peer spaces, e...
20. [Crowdtech](https://www.softwareadvice.co.uk/software/149491/crowdtech) — 4.5/5 (10 reviews) — Crowdtech offers a suite of research tools that enable organizations to capture customer insights through polls, surv...
21. [RAY](https://www.softwareadvice.co.uk/software/224164/botbit) — 4.9/5 (10 reviews) — RAY provides marketing teams with digital tools to increase their presence on search engines, like Google and Bing Se...
22. [Explorance BlueX](https://www.softwareadvice.co.uk/software/181231/Explorance-BlueX) — 4.8/5 (10 reviews) — BlueX is a survey solution available in both cloud-based and on-premise deployments. The solution offers educational ...
23. [BlueConic](https://www.softwareadvice.co.uk/software/453098/BlueConic) — 4.4/5 (10 reviews) — BlueConic is a platform designed to transform first-party data into actionable opportunities for businesses. It suppo...
24. [Retamo](https://www.softwareadvice.co.uk/software/205330/retamo) — 5.0/5 (9 reviews) — Retamo is an online review and reputation management solution, which enables businesses to generate and monitor custo...
25. [Surveyol](https://www.softwareadvice.co.uk/software/319138/surveyol) — 4.8/5 (9 reviews) — SurveyOL is a versatile survey creation application suitable for businesses of any type. It includes built-in survey ...

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## Related Categories

- [Survey Software](https://www.softwareadvice.co.uk/directory/4503/survey/software)
- [Customer Loyalty Software](https://www.softwareadvice.co.uk/directory/4383/customer-loyalty/software)
- [NPS Software](https://www.softwareadvice.co.uk/directory/4116/nps/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Data Analysis Software](https://www.softwareadvice.co.uk/directory/535/data-analysis/software)

## Links

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Whether it’s updating clients automatically, capturing reviews at key milestones, or identifying at-risk cases in real-time, Case Status turns every interaction into a growth opportunity.\n\nWhy Firms Choose Case Status:\n\nBoost Staff Efficiency: Automate up to 80% of routine client communication and reduce manual updates, saving firms hundreds of hours and over $499,000 annually for mid-sized teams.\n\nDeliver Exceptional Client Experience: Branded, real-time updates via mobile app reduce client confusion and complaints, while raising NPS scores and client satisfaction.\n\nDrive Referral Growth: Convert happy clients into advocates with built-in review prompts and sentiment tools, leading to $200K+ in additional annual revenue.\n\nOperate Smarter with AI: Gain predictive insights into client satisfaction, case velocity, and escalation risk—empowering firms to act before problems arise.\n\nScale Without Chaos: Eliminate communication bottlenecks and empower staff to focus on high-impact work as caseloads grow.\n\nCase Status integrates directly with leading case management systems, making implementation smooth and adoption fast. 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Data collected through our Mystery Shopping and Audit services is delivered seamlessly into the Core Platform so customers can take advantage of the robust reporting capabilities.\n\nKey features of the Intouch Platform include custom reporting, sentiment analysis, predictive analytics, case management, automation, and auditing and feedback collection. \n\nThe CX platform powers all individual products, giving users the functionality they need to get started today, with the ability to easily scale as their needs grow into the future.\n\nIt integrates with several third-party applications such as Salesforce, Oracle, NetSuite, SAP Analytics, Shopify, Jira Software, Slack and more. Pricing is available on request and support is extended via phone, email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ac3e814-1611-4e22-b0fd-061e5b1e9b1b.png","url":"https://www.softwareadvice.co.uk/software/169291/liacx","@type":"ListItem"},{"name":"Wootric","position":3,"description":"Wootric is a cloud-based customer experience and feedback management software that helps measure and enhance client satisfaction. Primarily catering small to large businesses, the platform uses artificial intelligence to provide insights into customers' happiness with single question micro-surveys.\n\n\nKey features of Wootric include management of customer feedback, communication, engagement, campaigns, loyalty, segmentation, rating, review, market survey and referrals. Additionally, it facilitates net promoter score feedback, which allows businesses to communicate through various touch points such as, in-app or website, email and short message service (SMS).\n\n\nWootric provides software development kits (SDKs) and application programming interfaces (APIs), which further allow customization of platform as per the requirements. It also integrates with Zapier, Salesforce, Hubspot, Intercom, Slack, Zendesk, Gainsight, Totango, mixpanel, Segment, Stitch, Xplenty and Webhooks.\n\n\nWootric is available at no cost for startups and additional services are provided on monthly paid subscriptions. It offers support via chat, phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/558f56e6-bcde-4aa1-9a39-ea065d1427b9.jpeg","url":"https://www.softwareadvice.co.uk/software/74397/wootric","@type":"ListItem"},{"name":"Noora","position":4,"description":"Noora helps you understand which features your users want you to build next.\n\nYou can also share your product roadmap, as well as announce product updates via Noora's Changelog feature.\n\nNoora also has simple to use integrations with Intercom, Segment, and Zapier.\n\nNoora can be used either as a standalone portal, or you can embed it directly within your app or website.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e9575809-47be-42a1-8ce8-8b371409dd59.png","url":"https://www.softwareadvice.co.uk/software/246051/noora","@type":"ListItem"},{"name":"allswers","position":5,"description":"allswers assists businesses with market research across metrics including customer satisfaction and recommendation rates (NPS) using surveys. Organizations can access employee engagement evaluations, 90º evaluations and surveys to monitor their quality standards.\n\nUsing allswers, businesses can automatically measure client interactions behavior and their opinions in different sources to gain insights into behavior across channels such as email, web, mobile, RRSS and more. Organizations can improve employees' productivity through multiple evaluations and surveys. It allows teams to create predefined flows of alerts and publications on social networks.\n\nallswers allows users to export data and track data via dashboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b70e9e-6fda-473a-9c45-e28cc47fb2ce.png","url":"https://www.softwareadvice.co.uk/software/269825/allswers","@type":"ListItem"},{"name":"Lumoa","position":6,"description":"Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to take action on customer feedback in real-time so that you can act like a hero, fighting off competitors as they come. With real-time analysis, businesses can take action on customer feedback immediately and improve their customer experience.\n\nThe platform transforms information gathered from multiple sources into actionable insights that improve how brands interact with their audiences. Lumoa combines customer lifecycle management and customer feedback into a single view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/66867550-6306-4eee-a735-dec951fff673.png","url":"https://www.softwareadvice.co.uk/software/303311/lumoa","@type":"ListItem"},{"name":"doopoll","position":7,"description":"Create surveys quickly and easily with doopoll. Use all the best features with none of the hassle.\n\nWe want you to thrive. Marketing, HR, Product? Asking questions and gathering insights is integral to what you do. It shouldn't be difficult.\n\nThat's where we come in.\n\nWith doopoll you'll have your first survey up and running in  minutes. No steep learning curves, just powerful actionable insights, that will make your job easier, and help your organisation to grow.\n\nWe work with businesses of all sizes, as well as governments, health sectors, sports team, legal services, wealth managers, housing associations, schools and much much more.\n\nWhy do people chose doopoll?\n\nUnparalleled support from a friendly and personal team that cares about your success and is willing to help educate you on the best way to construct a survey.\n\nWe've spent years refining our editor experience to ensure you can get what you need done, fast. Simplicity is key, whilst ensuring you have access to all the features you'll need.\n\nForget clunky dashboards that set your head spinning, and complex editors that need days to understand.\n\nOh and we're GDPR compliant. That just makes things easier for everyone.\n\nWhat can you do with doopoll?\n\nCreate \n\nCreate surveys from scratch, or use our carefully curated set of templates to be up and running instantly. Choose from our question types painstakingly tested and researched to give the highest response rates. \n\nShare\n\nOne click share on social media. Email your mailing list direct from the platform, or embed your survey straight into your website/blog. It couldn't be easier.\n\nPresent\n\nPoll your audience with our presenter feature, designed for live events, and used in some of the biggest stadiums around the UK. From Principality to Anfield.\n\nReview\n\nUnlock powerful, and actionable insights. Filter your results for a deeper understanding and build reports using our one-click downloadable charts. Export data to csv, or hook it up to your favourite CRM with our Zapier integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/948329e4-dafc-46d7-8c4a-edbaa04799b2.png","url":"https://www.softwareadvice.co.uk/software/329222/doopoll","@type":"ListItem"},{"name":"Dito CRM","position":8,"description":"Dito CRM is a customer relationship management software that helps businesses manage client data, campaigns, agenda, customer experiences, and more. Teams can concentrate and unify customer records, both in physical stores and eCommerce platforms. It allows administrators to segment consumers by specific groups, considering characteristics and purchasing behaviors. \n\nThe platform enables managers to connect with different customer segments via personalized email marketing, SMS and push notifications. Operators can gain insight into marketing metrics such as delivery, opening, and click and financial metrics, including LTV and influenced revenue in a centralized dashboard. Additionally, the solution lets stakeholders conduct NPS and CSAT surveys to understand the perception of customers about the individual and global experiences when in contact with the brand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3be6cdbe-ee17-4c27-b9c0-5442f7980c1f.png","url":"https://www.softwareadvice.co.uk/software/422150/dito-crm","@type":"ListItem"},{"name":"Deep Talk","position":9,"description":"Analyzing customer and employee feedback has become effortless with Deep Talk. This powerful tool can turn various forms of text such as surveys, reviews, chats, and emails into valuable data in just a few clicks.\n\nWith Deep Talk, you can easily classify and categorize your feedback, identify the sentiment, and gain a deeper understanding of metrics like NPS and CSAT.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3279b0a9-dfff-4839-962e-185ce9ce96b7.jpeg","url":"https://www.softwareadvice.co.uk/software/346499/deep-talk","@type":"ListItem"},{"name":"easiware","position":10,"description":"A pioneer in Customer Service software, easiware helps organizations turn the richness of their customer data into a true performance accelerator.\n\nThe platform centralizes and enriches customer knowledge by bringing together all interactions, contexts, and signals related to customers. This unified view enables Customer Service teams to better understand each situation and provide more relevant and personalized responses.\n\nWith integrated artificial intelligence, easiware guides teams in real time toward the best decisions to improve interaction quality and strengthen customer relationships.\n\nBy combining omnichannel request management, intelligent data use, and satisfaction monitoring, easiware enables companies to make their Customer Service a true lever for performance and loyalty.\n\nCustomer data is hosted in France on secure infrastructures, certified HDS and ISO 27001, and compliant with GDPR, ensuring the protection and sovereignty of customer information.\n\nAdditionally, easiware is UGAP-listed via SCC.\n\nFinally, easiware is a 100% French solution, with teams, development, and support located in France, providing closer proximity and faster responsiveness.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3cd6cda2-7f46-4b94-b244-a46c25e0ebc0.png","url":"https://www.softwareadvice.co.uk/software/305073/easi-crm","@type":"ListItem"},{"name":"CustomerGauge","position":11,"description":"CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It enables CX teams to embed review requests in survey campaigns, track the accumulated retention against targets and generate customer lifecycle reports.\n\n\nAdministrators can utilize the eNPS tool to receive anonymous feedback from employees, gain insights into business operations across departments and maintain employee retention. Features of CustomerGauge include account listing, sentiment analysis, revenue reporting, single sign-on (SSO) authentication, risk assessment, predictive analytics and more. Additionally, the centralized dashboard enables teams to view customer profiles with access to stakeholders’ information, churn probability, coverage percentage and response rates.\n\n\nCustomerGauge comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Salesforce, HubSpot, NetSuite, Zendesk, Microsoft Dynamics, SugarCRM and more. Pricing is available on request and support is extended via online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c14ce7d7-ec31-4ac6-952b-bba0a0b20329.png","url":"https://www.softwareadvice.co.uk/software/108972/customergauge","@type":"ListItem"},{"name":"AirVote","position":12,"description":"AirVote allows your restroom users themselves to rate how clean they found the restroom.  Rating is done via a single scan of a QR smiley.  Smileys are usually located within the restroom unit or stall - that's where the customer takes time, often with a smartphone in their hands. The rating can be associated with a single stall or a group of stalls at a business site. Data is collected centrally as an online dashboard and offline reports.  All questions are customizable.\n\nAirVote is self-service and free forever for a moderate usage of under 50 responses (votes) per month. This makes it interesting as a practical tool for businesses with light customer traffic.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bb305439-3305-4bd6-834d-0f88799dcbd5.jpeg","url":"https://www.softwareadvice.co.uk/software/218665/airvote","@type":"ListItem"},{"name":"Capturi","position":13,"description":"As the leading platform for conversation analysis in Scandinavia, Capturi converts your customer conversations into concrete insights.\n\nWith these insights, your customer service team will learn how wording, efficiency, and win-back strategies affect customer satisfaction and retention rates.\n\nEvery year, Capturi processes and analyzes more than 35 million conversations from sales, customer service, and citizen service departments.\n\nCapturi's conversational AI platform is a trusted partner in creating extraordinary conversations and ensuring that every single interaction is productive and memorable – regardless of whether a call is handled by a human or an artificial agent.\n\nCapturi’s AI solution can be divided into three use cases: Insights, Assistant, and Artificial Agents.\n\nWith Capturi Insights and Automation, you can get to know your customers better without having to spend unnecessarily long time. You will gain insights into how to successfully reduce average handling time, which type of approach to use to increase customer satisfaction levels, and how to reduce the overall conversation length. \n\nTo further improve customer satisfaction levels and provide additional insights, Capturi automatically identifies spikes in the number of conversations on given topics.\n\nWith Capturi AI Assistant, you can revolutionize the way your agents access information. The AI Assistant is designed to do just that: assist agents in improving, streamlining, and optimizing their call handling. Using complex technology, the Assistant can identify customer inquiries while they wait in the phone queue. Once the customer has explained their problem, the Assistant summarizes key points and forwards these to the agent along with concrete solution suggestions based on best practices.\n\nAdditionally, the AI Assistant will soon be able to collect important information across conversations and update knowledge articles accordingly. It will also be able to dynamically suggest new topics based on popular topics and best practices.\n\nIn addition, you can sign up for a waitlist for our AI Agents. These Artificial Agents can help customers solve simple inquiries quickly and effectively, without compromising the high quality that is essential in any customer interaction. In cases where the AI Agent is not able to provide suitable assistance, it forwards the call to a human agent with expertise in the given area.\n\nDue to a customer-centric approach and a product that is continuously developed based on customer needs and feedback, Capturi has an NPS of 70.5 – in comparison, the average SaaS company has an NPS of 36.\n\nTo ensure that all customers benefit as much as possible from the platform, we offer unlimited access to a Customer Success Manager. Based on each department's data, the Customer Success Manager will help the team reach their goals and set new ones accordingly.\n\nCapturi is a plug-and-play tool that can easily be integrated into your preferred contact center solution. This way, you can still enjoy the favorite features of your current system while gaining access to new insights with Capturi.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/566ddf5e-29fb-40fb-a160-e79c8482610f.png","url":"https://www.softwareadvice.co.uk/software/438452/capturi","@type":"ListItem"},{"name":"Infuse Reviews","position":14,"description":"Infuse Reviews provides “Review Management Made Simple” with our affordable and easy-to-use online review management software. With our dashboard, you can Request, Respond, Share, and Display Reviews on your website with ease. The Digital Signage creator displays your custom images and videos on your business's TVs with online reviews automatically included. Also offered is a Rewarded Survey creator that allows you to easily create and send customer satisfaction surveys with the option for rewards on completion.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f431b22-1f87-4a09-8abb-8810d0c81d4a.png","url":"https://www.softwareadvice.co.uk/software/419307/infuse","@type":"ListItem"},{"name":"Kiamo","position":15,"description":"Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their Customer Relations. \n\nKiamo offers a smart distribution engine that selects the right advisers for each new interaction, & an ergonomic interface for the teams. It is accessible on-premise or in the cloud.\n\nThey believe that support is essential for the success of a contact center project (integration, advice, training, etc.).\nThe implementation of off-the-shelf solutions meets a need for an unmarked tool.\n\nThus, they believe in the strategic role of partners and their added value for the user of contact centers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7d3a094f-fd53-4769-8921-ba7b7f5f81ff.png","url":"https://www.softwareadvice.co.uk/software/244884/kiamo","@type":"ListItem"},{"name":"Merchant Centric","position":16,"description":"Merchant Centric is a cloud-based platform that enables businesses to engage with their customers via social media and drive customer loyalty, while also allowing them to identify new revenue streams through effective reputation management.\n\nThe tool provides both social media and listing management solutions. It includes reputation management, sales analytics, and customer insights to help you increase revenue. In addition to the pre-built integrations with Amazon and eBay that offer powerful functionality and reduced workload, Merchant Centric has built in custom fields for more advanced features such as discount codes, inventory level and update product prices. It also provides an analytics tool, which allows you to understand your customers' needs as well as utilize customer feedback in order to gain revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17e00716-fff9-43a4-8cb4-031281009123.png","url":"https://www.softwareadvice.co.uk/software/335578/merchantcentric","@type":"ListItem"},{"name":"Maqsam","position":17,"description":"Maqsam is a web-based and AI-enabled contact center solution that helps businesses of all sizes across industries such as healthcare, eCommerce, finance and telecommunications streamline customer support operations and handle sales tasks. \n\nMaqsam offers a customizable interactive voice response (IVR) system. The tool also provides reporting and analytics capabilities, allowing users to create customized dashboards to track key performance metrics. Maqsam's automatic speech recognition feature converts call recordings into searchable text.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/259d97ff-d505-4e9c-a9fe-f93164eddd22.png","url":"https://www.softwareadvice.co.uk/software/521118/Maqsam","@type":"ListItem"},{"name":"RepuGen","position":18,"description":"RepuGen is a cloud-based patient satisfaction and HIPAA-compliant healthcare reputation management platform for medical groups, urgent care centers, doctors, and dental practices. It helps you collect genuine patient feedback, manage online reviews, and improve your overall patient experience.\n\nRepuGen automates patient outreach through SMS and email, inviting patients to share their experience after each visit. This helps you build a steady flow of authentic reviews on sites like Google, Yelp, Healthgrades, and more, while also giving you direct feedback from your patients.\n\nYou will receive real-time notifications for all patient feedback & reviews, so you can quickly address concerns and resolve issues as they arise. This allows your team to improve patient satisfaction, recover negative experiences, and strengthen your online reputation.\n\nRepuGen also helps you manage all your reviews in one place. You can monitor review activity across platforms, respond to patient feedback, and stay on top of your reputation without switching between multiple tools.\n\nWith AI-powered insights, RepuGen helps you understand patient feedback at scale. You can identify trends, track common issues, and find opportunities to improve your services and patient experience.\n\nRepuGen also supports your marketing and visibility efforts. With listings management, testimonial widgets, and social sharing tools, you can showcase positive patient experiences and make it easier for new patients to find and trust your practice.\n\nFor patient engagement, RepuGen includes tools like broadcast messaging and automated eCards, helping you stay connected with your patients beyond their visit and build stronger relationships over time.\n\nWith centralized dashboards, reporting, and multi-location support, you can track performance across providers and locations, monitor patient satisfaction, and make better decisions based on real feedback.\n\nRepuGen helps you improve patient experience, grow your reputation, and consistently attract more patients to your practice.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1c812187-806d-49c2-accd-72e16aa84be2.png","url":"https://www.softwareadvice.co.uk/software/360678/repugen","@type":"ListItem"},{"name":"Khoros Communities","position":19,"description":"Khoros Communities is a community management platform for large enterprises to host and manage peer-to-peer spaces, enabling customers to post queries, search content, and share experiences. The software facilitates brand development by integrating authentic and trusted content into the customer experience as well as nurturing connections and engagement with pre-existing customers.\n\n\nThe platform accelerates customer query resolution time and develops brand affinity by transforming customer interactions with a brand into digital learning experiences. The interactive platform enables customers to search and discover within the content, as well as share knowledge within the community. \n\n\nWith Khoros Communities, brand managers can foster customer engagement and participation through forums, quizzes, gamification, and blogs, providing multiple channels for customer engagement and contribution. Users can also enable commenting and question features within the platform, so customers can share experiences and contribute to the knowledge base. Customer performance and engagement reports can be generated to identify top contributors and support interactions can be moderated and monitored, reducing the potential for any negative impact on the brand due to false or untrustworthy content.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e57aec93-1c8e-4a68-926e-08aed7755438.png","url":"https://www.softwareadvice.co.uk/software/144424/khoros-communities","@type":"ListItem"},{"name":"Crowdtech","position":20,"description":"Crowdtech offers a suite of research tools that enable organizations to capture customer insights through polls, surveys, chats, bulletin boards and more. The platform lets organizations create in-house search panels and add pre-qualified respondents to participate in research campaigns and diary studies.\n\nCrowdtech provides multiple research modules including Connect, Community, Survey, Dashboard, and Dialogue. It offers a host of features such as customizable email templates, questionnaires, remote access and more. The survey management module enables marketers to design run and manage online quantitative researches using referrals, routing, randomizations, quotas and custom links.\n\nCrowdtech includes a community channel, which allows employees to engage with clients, conduct discussion sessions and collect feedback about new products and services. Additionally, managers can generate reports and gain insights into surveys and responses in real-time via custom graphs and tables. Pricing includes annual subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4b1c482-e5db-4843-a854-dcf144fe0374.png","url":"https://www.softwareadvice.co.uk/software/149491/crowdtech","@type":"ListItem"},{"name":"RAY","position":21,"description":"RAY provides marketing teams with digital tools to increase their presence on search engines, like Google and Bing Search. Organizations can increase their visibility online and allow customers to market them on their behalf. Furthermore, the client reviews and swift notifications sent to the company's staff to comment on them build trust in the prospective customers. It also increases repeat business from satisfied customers.\n\nThe platform provides enterprises with an activity dashboard to view and track workflows and monitor their brand performance. Corporation administrators can audit customer services to see their customer experience across their business operations and customer service. Additionally, RAY provides analytics and reports on bad reviews and segments them into specific functions or products. It also enables companies to conduct polls and surveys to find solutions corresponding to customer needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b02fb15a-c9ca-47c9-b99e-11a16f995ccc.png","url":"https://www.softwareadvice.co.uk/software/224164/botbit","@type":"ListItem"},{"name":"Explorance BlueX","position":22,"description":"BlueX is a survey solution available in both cloud-based and on-premise deployments. The solution offers educational institutions an online questionnaire and course-evaluation tool that integrates with their existing learning management systems. Users can create student competency assessments, psychometric tests, exit interviews and more. The solution can also be used to create online forms for data-gathering purposes.\n\n\nBlueX enables users to create surveys with various questions types such as multiple choice, ranking and more. Surveys include branding options as well as survey logic, multilingual forms, response validation, automated notifications and reports.\n\n\nSurvey responses and data can be viewed in a centralized dashboard with reporting. Users can also create aggregate reports of this data and share with other users. BlueX offers integrations with various learning management systems (LMS), enterprise resource planning (ERP), customer relationship management (CRM) and other solutions. Users can export survey data and view it in these third-party systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/960a56c0-1729-4a0b-abd8-359db0045442.png","url":"https://www.softwareadvice.co.uk/software/181231/Explorance-BlueX","@type":"ListItem"},{"name":"BlueConic","position":23,"description":"BlueConic is a platform designed to transform first-party data into actionable opportunities for businesses. It supports industries such as retail, consumer goods, travel and hospitality, and financial services by enabling data-driven marketing strategies. The platform is tailored for marketing teams and incorporates AI technology.\n\nIt includes data collection tools such as quizzes, surveys, and guided customer journeys to gather declared data directly from audiences. Features include predictive segmentation, lookalike audience targeting, and next-best-action recommendations to optimize marketing efforts. Pre-configured solution packages are available for use cases such as lead generation, product discovery, cart abandonment, and next-best-action workflows.\n\nBlueConic consists of two main components. The Experiences product creates interactive customer touchpoints designed to capture attention and deliver measurable outcomes. The Customer Data Platform unifies data from various sources, enables the creation of AI-powered segments, and activates these segments across channels in real time. The system is adaptable to different business models and growth objectives, incorporating AI-generated experiences and pre-designed blueprints to streamline implementation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5aff9c36-fd28-46fb-a1a8-b383fa1a19eb.png","url":"https://www.softwareadvice.co.uk/software/453098/BlueConic","@type":"ListItem"},{"name":"Retamo","position":24,"description":"Retamo is an online review and reputation management solution, which enables businesses to generate and monitor customer ratings across multiple platforms such as Airbnb, Glassdoor, Expedia and more. Professionals can create search engine optimization (SEO) websites or profile pages to promote specific reviews.\n\nRetamo helps organizations share reviews across multiple platforms including Twitter, XING, LinkedIn, corporate websites and Facebook. It lets managers track customers' ratings based on specific time periods, search items and criteria. Additionally, businesses can receive notifications about new reviews, respond to negative feedback and distribute promotional campaigns across audiences via QR codes.\n\nRetamo allows teams to analyze and compare business performance with competitors based on specific evaluations. The product is available on monthly or annual subscriptions and support is extended via FAQs, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd4248a7-4fb8-4412-a1ee-3eef9256d6b6.png","url":"https://www.softwareadvice.co.uk/software/205330/retamo","@type":"ListItem"},{"name":"Surveyol","position":25,"description":"SurveyOL is a versatile survey creation application suitable for businesses of any type. It includes built-in survey templates that users can customize for their specific requirements. The software offers various options to match a business' corporate identity such as customizable background themes, logos, fonts and colors. With the new ChatGPT integration, SurveyOL offers professional survey software that utilizes advanced technology for accurate and insightful data analysis.\n\nSurveyOL also supports SMS surveys and the application can send surveys or gather responses via SMS. In addition, mobile-friendly and desktop survey versions are supported so that respondents can use any device to complete the surveys. \n\nThe application also allows users to include privacy statements with each survey. It encrypts all data to ensure responses remain confidential. SurveyOL also gathers survey responses in real-time, enabling businesses to view client feedback immediately. The application also offers data analysis tools that help users identify repeated patterns in the answers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b71b2f65-5183-43bb-b2be-aa009e7373b9.png","url":"https://www.softwareadvice.co.uk/software/319138/surveyol","@type":"ListItem"}],"numberOfItems":25}
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